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1.
Barry Berman 《Business Horizons》2011,(6):551
Major problems associated with product proliferation include higher production, inventory, and record-keeping costs; increased expenses associated with trade promotions and slotting fees; added consumer confusion and stress; and increased susceptibility to stockouts. This article describes how a firm can limit product proliferation without incurring reduced sales or lowering consumer loyalty. An effective product proliferation reduction program needs to be based on several principles: resisting the temptation of asking consumers if a greater assortment is required; classifying goods into consumer behavior-based tiers; using interfunctional product pruning teams; practicing mass customization, where appropriate; placing absolute limits on product choice; and implementing effective strategies for product pruning. 相似文献
2.
The different roles of product originality and usefulness in generating word-of-mouth 总被引:1,自引:0,他引:1
Sarit Moldovan Jacob Goldenberg Amitava Chattopadhyay 《International Journal of Research in Marketing》2011,28(2):109-119
This paper explores how the dimensions of new products, specifically, the originality and usefulness of the products, influence word-of-mouth (WOM). In four studies, using lab and field setups, we find that originality and usefulness have different effects on WOM. We show that consumers spread more WOM about original products, but the valence of what they say depends on the usefulness of the product. Therefore, originality enhances the effect of usefulness such that consumers spread relatively more and more positively valenced WOM about original and useful products compared to less original but equally useful products. Conversely, consumers spread more and more negatively valenced WOM about original products that are not useful compared to less original products with the same level of low usefulness. The results indicate that product originality should be managed carefully when developing and positioning new products. Although originality increases buzz, it might lead to negatively valenced WOM when the usefulness of the product is perceived to be low. 相似文献
3.
In the online retail market, consumers' uncertainty about products caused by the physical separation between consumers and products has long been an obstacle. In recent years, online retailers have begun to display their products by using augmented reality technology. However, whether and how the features of augmented reality influence consumers’ product uncertainty remains unclear. In this study, we explore the effects of augmented reality features on product uncertainty reduction and product attitude. The results show that augmented reality can reduce product quality and fit uncertainty by increasing perceived informativeness, sense of presence, and mental imagery. The relationship between augmented reality features and product uncertainty reduction are moderated by product involvement, need for sensory richness and self-brand connection. Ultimately, the reduction of product uncertainty leads to positive product attitude. 相似文献
4.
Renaud Foucart Cheng Wan Shidong Wang 《International Journal of Research in Marketing》2018,35(1):1-14
Motivated by the comeback of the vinyl, we explore the idea that the success of a third-generation technology (digital music) can have adverse effects on the second generation (CD) but positive effects on the first one (vinyl). This phenomenon arises in a market if the process of innovation is not transitive. In particular, we identify a condition such that the second generation completely substitutes the first one, the third generation completely substitutes the second one, but the first and the third generations have enough complementarities to coexist. Beyond the case of music industry, our model has implications on product positioning and product design. 相似文献
5.
Based on the classical elaboration likelihood model, we develop an interactive communication behavior model and apply it to
the interactive television environment. The model suggests a hypothesis about interactive information searches and how they
are impacted by product involvement and hypotheses about how the category of an advertised product impacts the type of information
sought. Testing these hypotheses empirically, we verify that product involvement influences the extent of interactive communication
behavior, while the type of information being sought is a function of the advertised product category. Implications regarding
advertising practice and research are suggested. 相似文献
6.
《Journal of Retailing》2021,97(3):459-476
Companies often use aesthetics or salient visual attributes to differentiate their products from those of their competitors and to appeal to customers. However, consumers may make unfavorable inferences about highly aesthetic products due to concerns about the products’ functionality. To address the issue of how retailers can most effectively engage in the deployment and promotion of product aesthetics, the present research proposes that consumers will respond more favorably (i.e., enhanced choice of product, enhanced product and advertisement evaluations, and a heightened willingness to pay) to a highly aesthetic product when they are in an abstract, rather than a concrete, mindset. Five studies using multiple product categories and applying various mindset manipulations provide convergent evidence to support the proposed hypothesis. The findings hold true for utilitarian, but not hedonic, products, and the focus of attention on product functionality accounts for the results. With the insight that the mindset consumers are in is critical in determining their response to highly aesthetics products, retailers can capitalize on selected situations in which to promote product aesthetics. 相似文献
7.
本文以企业内部资源配置为视角,检验了进口竞争对企业内部产品专业化的影响。研究发现,进口竞争显著地促进了中国企业的产品专业化程度。进口竞争的加剧促使企业缩小产品生产范围,使其将资源集中到少数核心产品的专业化生产和销售上来。这一过程伴随着企业产品种类的减少和企业整体产品范围偏度的集中。本文利用中国对外反倾销冲击作为进口竞争程度下降的拟自然实验,考察了企业是否受反倾销保护对其产品专业化程度影响的因果效应。进一步的异质性检验表明,相比加工贸易而言,一般贸易产生的进口竞争对企业产品专业化的促进作用更大;相比低收入国家而言,来自高收入国家的进口竞争对企业产品专业化的促进作用更大。本研究对如何理解进口竞争对中国经济发展的影响,提供了来自企业内部产品配置的证据。 相似文献
8.
While conjoint analysis has been applied in a wide variety of different contexts in Marketing, most applications fail to explicitly consider retaliatory reactions from competitors. In this paper, a methodological extension is developed for conjoint analysis by explicitly modeling competition in a game theoretic context. The Nash equilibrium concept is employed to model competitive reactions to produce design, and its implications for reactive product strategies are discussed. The optimal product design problem for each firm is formulated as a nonlinear integer programming problem, which is solved via a specialized branch and bound method combined with a heuristic. In order to compute a Nash equilibrium, a sequential iterative procedure is proposed. The proposed procedure is illustrated under several scenarios of competition using previously published conjoint data.This research has been supported by the Henry Rutgers Research Fellowship, Rutgers University. 相似文献
9.
While recent recalls and scares have focused greatly on Chinese manufactured toys and foodstuffs, the issue of product safety extends to a wide variety of Chinese-produced goods. The supply chain in China is characterized by cost pressures and quality fade, multiple levels of outsourcing often involving small producers, a large number of counterfeit goods, Chinese cleverness at evading detection, and poor product safety surveillance by both the Chinese and U.S. governments. While some of these characteristics are present in other developing economies, few countries—save China—face all of these issues. To best counteract these forces, companies which outsource goods from China need a well-defined strategy to improve product safety. This strategy should encompass the practices of developing an organizational unit responsible for product safety, securing greater control over raw material sourcing in China, using extreme care in choosing Chinese subcontractors, conducting continuous product testing by multiple parties, being especially vigilant for counterfeits, and improving product traceability. Toward the end of ensuring items which meet quality standards, product safety auditing allows firms to assess their management of product safety of Chinese-made goods. 相似文献
10.
Luigi Filippini 《International Journal of the Economics of Business》1999,6(2):245-256
The model considers a two-period duopoly game where in the first period the leader produces a good with a given quality and the other firm can only imitate it. It is the Stackelberg case where, in addition, the leader has the choice of the quality of the good and the imitation is costly, but not prohibitively so. Under this assumption quantities and profits in terms of the quality are derived as subgame perfect equilibrium. In the second period there exists the possibility for the leader and/or the follower to make an investment. The outcome of this is uncertain: it could either be the case that a good of better quality can be introduced, or that a cost-reduction in producing the existing good is attained. The former case is a product innovation, whereas the latter case is a process innovation. By solving the game backwards as a function of the quality of the first period, there exists the possibility of an equilibrium where the follower chooses to invest and the leader does not invest . 相似文献
11.
A model for dimensionalizing and scaling perceived risk is presented. The scaling procedure provides risk values at the brand and category level on each of several risk dimensions. The model is illustrated with business managers' risk assessments of microcomputer profiles. The relative importance of various intrinsic and extrinsic cues in determining these perceptions was examined as part of the validation procedure for the several risk scales. 相似文献
12.
《International Journal of Research in Marketing》2021,38(4):817-837
Changes in firms’ warranty payments are informative signals that enable investors to form timely expectations about potential changes in product quality. The authors’ survey shows that warranty payments affect potential investors’ product quality assessments and stock investment likelihood. Their quantitative analysis reveals an asymmetric stock market reaction: unanticipated increases in warranty payments (which signal quality “losses”) lower stock returns but unanticipated decreases do not affect stock returns. Two important factors moderate this relationship. First, boosting advertising spending attenuates the negative stock return effect of unanticipated increases in warranty payments. Second, unanticipated decreases in warranty payments, which signal quality “gains”, translate into higher stock returns when the industry has become less concentrated. Interestingly, changes in R&D spending do not moderate investors’ response to unanticipated increases or decreases in warranty payments. The authors advise firms to use advertising to lessen the harm from warranty payment increases and to strongly communicate warranty payment decreases in the face of intensified competition. The authors also caution that offering warranties in general does not ensure greater firm value as declining quality firms that myopically offer warranty programs experience lower firm value than those that do not provide warranties. 相似文献
13.
《Business Horizons》2022,65(5):643-655
As firms respond to stricter regulations and increasing consumer expectations, reverse logistics programs to support end-of-life product management strategies have become more prevalent. Despite a growing body of theoretical literature on this topic, many firms struggle to implement efficient and effective reverse logistics systems. In this article, we identify common strategic, tactical, and operational considerations needed to design reverse logistics programs and offer industry examples to show how organizations have excelled in these areas. Through a synthesis of literature and examples, we provide key takeaways across a range of reverse logistics activities. We present ways in which managers can implement best practices in reverse logistics that not only benefit the environment but also generate societal and stakeholder value, augment and improve customer service and loyalty, and increase market share and revenue capabilities. 相似文献
14.
For many firms, a program of successful new product development (NPD) projects is critical to overall company strategy. However, the role of logistics in NPD has rarely been researched. The purpose of this paper is to empirically test the relationship between logistics involvement in new product development and improvements in NPD project performance and NPD logistics performance. Senior logistics managers in manufacturing firms in the United States were surveyed to test these relationships. The analysis demonstrated NPD project performance and NPD logistics performance improved with the involvement of logistics in NPD. 相似文献
15.
《Journal of Strategic Marketing》2012,20(2):117-127
An earlier study published in the Journal of Strategic Marketing (volume 3) analyses the link between R&D intensity, technological environment and competitive positioning. This paper builds on that study by answering the question 'how are R&D funds allocated between product development and process improvements?' The allocation of funds between product development or process improvement is crucial to business units in a rapidly changing technological environment. Current research recognizes the strategic nature of such choices, and suggests that managers have to understand their technological environment before they gain a competitive advantage. Using the Profit Impact of Market Strategy (PIMS) database, a sample of 2,498 business units are cross-classified into stable and turbulent technological environments, and by the stage of product life-cycle. Analysis of variance is applied in an attempt to determine the response pattern of the product/process technological mix for business units following different competitive strategies. The results show that the allocation of funds toward product development or process improvement is dependent upon the stage of the product life-cycle, the technological environment and the competitive strategy of the business unit. 相似文献
16.
《Journal of Retailing》2021,97(4):676-696
The product return rate (RR) is an important metric for retailers; even small RR changes can significantly impact retailers’ profit. Companies and researchers typically favor and employ one of three methods to calculate the RR: based on the number of returned items, these items’ revenue, or their profit contribution. Interviews with 24 managers and industry experts reveal that two methods, item-based and revenue-based, are often used. However, little is known about how much the interpretation of RRs depends on the calculation method. In this article, the authors rely on extensive datasets to investigate these potential differences empirically. Analyzing more than 8 million transactions at sixteen different retailers, the authors find that RRs calculated via the three methods differ on average by 24.3%. The size of these differences makes cross-sectional comparisons of RRs calculated via different methods difficult. In contrast, the authors find that the developments of the RRs over time are similar, which allows for a meaningful time-series comparison of RR developments, regardless of the method. Finally, this research shows that all three calculation methods result in RRs that are equally insightful (leading) indicators of relevant retailer performance metrics. 相似文献
17.
In this research, we propose that promotion- (vs. prevention-) focused consumers should prefer a novel product design, an effect that we attribute to increased processing fluency. In addition, we propose that the effect of consumers’ regulatory focus should be moderated by product type, such that promotion- (prevention-) focused consumers should prefer more (less) novel designs only for utilitarian products; for hedonic products all consumers should prefer a novel design regardless of their regulatory foci. We obtain empirical evidence for these predictions across four experiments that use different operationalizations of regulatory focus and product type. We conclude by discussing the theoretical contributions and managerial implications of our research. 相似文献
18.
植入式广告在影视和网络游戏中渐入佳境,而在广播中尚待开发,有关广播的植入式广告的理论探讨还是空白。本文针对植入式广告在广播中的运用进行了探讨,并提出实务过程中需要注意和解决的问题。 相似文献
19.
植入式广告在广播中的运用 总被引:1,自引:0,他引:1
植入式广告在影视和网络游戏中渐入佳境,而在广播中尚待开发,有关广播的植入式广告的理论探讨还是空白。本文针对植入式广告在广播中的运用进行了探讨,并提出实务过程中需要注意和解决的问题。 相似文献
20.
《Journal of Retailing and Consumer Services》2014,21(5):877-887
This paper studies a number of key determinants of users׳ experience and engagement when driving a simulated car model, the outcome of this engagement in relation to enjoyment and satisfaction and the role of user satisfaction in purchasing the actual product. We test a holistic model using an experimental quantitative approach. Our analysis suggests that hedonic experience may create higher levels of engagement among users of the simulated car. Enjoyment and engagement were found to positively influence user satisfaction while driving the simulated car. In turn, user satisfaction with the simulated car was found to positively influence purchasing intention for the actual car. Our work has shown how a simulation based on widely available technologies can provide a foundation for the development of a relationship between a user and the simulated product. Consequently, our research findings have significant theoretical and practical implications beyond the auto-manufacturing industry, as experiencing simulated products can play an important role in the context of electronic commerce. This is especially true given the increasingly important role ‘experience’ plays in electronic marketing. 相似文献