Hispanic consumer acculturation and food safety concerns

The purpose of this study is to determine the effect of Hispanic consumer acculturation on concerns about food safety and pesticide residues, and attitudes toward pesticide-related agricultural practices. Two 3-min bilingual, English and Spanish, videos presenting information on integrated pest management (IPM) farming practices were shown in controlled settings to Californian Hispanic consumers (n = 91). Findings reveal that acculturation among Hispanic consumers, language of use and length of residency in the United States, are significant factors associated with consumer concerns about the safety of domestic grown and imported produce at the supermarket. Overall, however the research suggests a substantial lack of information by Hispanic consumers regardless of level of acculturation. Pre- and post-video survey results show significant change in attitude among Hispanic consumers toward food safety, farming practices, and university efforts to help farmers control pests and assist with other management techniques. These findings suggest that bilingual educational programmes on food safety and the use of pesticides by farmers would be appropriate.     

Trade and economic development in Taiwan

Taiwan’s remarkable growth record has been the result of an outward-looking, export propelled development strategy. Recently unfavourable political and economic events have adversely affected Taiwan’s economy. This article analyses the country’s economic development and appraises its future prospects.     

消费经济理论的回顾与展望

随着改革开放20多年实践的发展,我国的消费经济理论研究不断向纵深拓展,取得了突破性进展,为创造具有中国特色的消费经济理论奠定了初步的基础。     

Conceptualizing and measuring consumer perceptions of retailer innovativeness in Taiwan

This study aims to develop a reliable and valid measure of perceived retailer innovativeness (PRI) in Taiwan. Both qualitative and quantitative analyses were employed. A qualitative content analysis from six focus group interviews concludes a specific form of PRI. The quantitative study, which contains 486 7-Eleven and 489 Carrefour consumers, provides an exploratory and confirmatory factor analysis in examining the validity of PRI scale. Consumer perceptions of retailer innovativeness can be conceptualized as emotions, cognitions, and behavior responses evoked by store-related stimuli that are part of the offerings, services, design, and activities of a store. Four dimensions have been identified, namely, perceived product-related, service-related, promotion-related, and experience-related innovation capabilities. The PRI scale might be valued by academic scholars for its application for future studies, particularly in an era of intense competition in which innovation is considered as a critical strategic tool for differentiation.     

Exploring antecedents and consequences of consumer ethnocentrism: evidence from Asian immigrants in the US

The US is a multicultural society due to its growing number of ethnic minorities. These ethnic populations have made intracultural studies more difficult because of the different senses of identity and degrees of acculturation the varied groups possess. The current study examined the impact of perceived ethnicity (Asian vs. Asian American) and acculturation level (low vs. high) on consumer ethnocentrism towards the country of immigration (the US) and its consequences with respect to Asian immigrants, the fastest growing minority in the US. One hundred and eighty‐five responses from Asian immigrants were collected through a convenience sample from a university campus located in the southwest US as well as a snowball sampling technique. Results revealed that perceived ethnicity and acculturation play an important role in influencing Asian immigrants' ethnocentrism towards the US, which in turn affects their attitudes and behavioural intentions towards products made in the US. Implications and future research directions are suggested.     

基于经济持续增长的消费金融发展问题研究

伴随居民消费结构升级,我国消费金融发展迅速,逐步产生了信用卡、个人住房贷款、个人汽车消费贷款、助学贷款、个人大额耐用消费品贷款及旅游贷款等消费金融业务。为促进我国经济可持续增长,应从完善社会保障体系、健全消费金融法律法规、建立和完备个人信用体系、成立消费金融担保机构等方面做出进一步改革,以充分挖掘我国消费金融发展空间。     

Safety of the U.S. food supply: consumer concerns and behaviour

To examine consumer concern about food safety, identify characteristics of those most concerned, and determine behavioural responses to concerns, we used mailed questionnaires to survey a random sample of 630 adults. Eighty-eight percent of respondents were very or somewhat concerned about safety of the food supply. Subjects perceived greatest likelihood of harm from chemicals and lowest likelihood of harm from bacterial contamination. Relative to other concerns about food such as cost or taste, food safety ranked low. Because the concern was across all ages, education levels, genders, and places of residence, we were unable to define a type of person most likely to be concerned about food safety. Less than half the subjects had changed dietary behaviour in response to food safety concerns. Foods reduced or eliminated from the diet most often were meats, fruits, eggs and vegetables. The findings indicate that consumers need risk assessment education and help in making food choices that do not compromise diet quality.     

Cultural influences on consumer satisfaction with impulse and planned purchase decisions

This study examines factors thought to influence consumers' planned and impulse purchase decisions including subjective culture (individualist or collectivist consumers) and the presence of another person at the time of purchase. Data was collected in four countries — the USA, Australia, Singapore, and Malaysia. The results indicate that overall, consumers are differentially influenced by others in planned and impulse purchase situations, even after controlling for price. These differential influences can be explained by culture. Compared to more individualist consumers, more collectivist consumers are likely to be more satisfied with an impulse purchase when another person is present at the time of purchase.     

Prediction of choice in a technically complex,essentially intangible,highly experiential,and rapidly evolving consumer product

This study compares the effectiveness of the theory of reasoned action, the most well known attitudinal approach, with that of traditional conjoint analysis, the most popular utilitarian approach, in predicting choice among real brands of word processing software. Results suggest that traditional conjoint analysis has a significantly higher first choice hit rate than the theory of reasoned action. With products such as word processing software, a utilitarian approach may be better than an attitudinal approach for predicting consumer choice. © 1993 John Wiley & Sons, Inc.     

An evolving historical paradigm: from ‘home economics' to ‘family and consumer sciences’1

With the professional name change in the United States of ‘home economics' to ‘family and consumer sciences’, the purpose of this paper is to facilitate communicating an understanding of our profession to our students. This paper focuses on an historical perspective depicting a progression of conceptualizations about the profession. Four developmental models are presented to provide a system of organization that will help students develop their professional identity. This paper is a reflection of an individual journey to gain a personal-professional identity. The sharing of this pilgrimage and the visual models that have been developed to enhance its communication have become a valuable resource and meaningful part of an undergraduate core class that provides students with the initiative to begin their own professional clarifications.     

Target reputation transferability,consumer animosity,and cross-border acquisition success: A comparison between China and Taiwan

This study examines the effects of consumer animosity and reputation transferability of local targets on cross-border acquisitions by analyzing host country consumer responses toward the acquisitions of local firms by foreign multinational corporations (MNCs). This work compares two host country markets: the responses of Chinese (high animosity against Japan) and Taiwanese consumers (low animosity against Japan) toward acquisition of a local firm by a Japanese MNC. The findings show that Chinese consumers demonstrate attitudes that are more negative toward the post-acquisition target, and lower intentions to repurchase products of the post-acquisition target than Taiwanese consumers. This work further observes that in a host-country market with low animosity, reputation transfer of a local target is pronounced, whereas, in a host country market with high animosity, consumer animosity will restrain or even exceed reputation transferability. Experiment results reveal consistent support for these hypotheses. Implications and limitations of the findings are also discussed.     

Persuasion knowledge and consumer reactions to pricing tactics

The current research investigates consumer knowledge of the pricing tactics that marketers frequently employ and the effects of that knowledge on responses to various price offers. In the research, a series of studies were conducted to develop and validate a knowledge measure designed to assess pricing tactic persuasion knowledge (PTPK). Consistent with the persuasion knowledge model, individuals with higher levels of PTPK were shown to have more knowledge-related thoughts regarding pricing tactic information than those with low levels of PTPK. Additionally, pricing tactic persuasion knowledge was shown to be more predictive of consumer choices regarding quantity surcharge offers and purchase interest evaluations following exposure to tensile claim offers (e.g., “Save up to 50 percent Off”) than several competing constructs.     

Empathetic responses to advertising: Testing a network of antecedents and consequences

It has been proposed conceptually that viewers respond to certain advertisements via Empathetic Responses; that is, by feeling with depicted characters. Such deep viewer engagement is especially valued in today’s media environment and is central to dramatic advertising strategies. Nevertheless, Empathetic Responses remain relatively understudied. We situate Empathetic Responses within a model comprising high-level personality domains (within the “Big Five”), lower-level personality facets (multidimensional Trait Empathy), and Perceived Ad Vividness, all as antecedents, as well as consequent Ad-Evoked Feelings. Our findings clarify the composition and function of Empathetic Responses, adding to both basic and applied understandings.

Cultural differences in consumer socialization: A comparison of Chinese–Canadian and Caucasian–Canadian children

Based on the extant literature on the cultural/subcultural differences in socialization goals and parental practices in the childrearing process, this study compares Chinese–Canadian and Caucasian–Canadian families with respect to three issues central to consumer socialization – family communication patterns, children's consumer decision-making styles, and children's influence in family purchase decisions. Some significant results include: (1) Chinese–Canadian children perceived both of their parents as more socio-oriented than Caucasian–Canadian children perceived theirs whereas no significant between-group difference was found on the perceived level of concept-orientation for either parent; (2) Chinese–Canadian children, relative to their Caucasian–Canadian counterparts, exhibited more utilitarian and confused-by-overchoice consumer decision-making orientations but less social/conspicuous and impulsive orientations; and (3) Chinese–Canadian children exercised greater purchase influence than their Caucasian–Canadian counterparts for the adolescent ‘convenience’ product category but no difference was found for the adolescent ‘durable’ product category.     

Access to justice for the consumer in the USA

The problem of providing access to justice for consumers in the United States is largely a problem of the high cost of attorneys' services. Major attempts to solve this problem include increased competition, enhanced damages, contingent fees, class actions, government provision of legal services, simplified procedures, arbitration, and mediation. The success or failure of each of these approaches depends not only upon legal provisions but on a variety of political and structural factors.

---

Rechtszugang für Verbraucher in den USA

Zusammenfassung Das Problem, in den USA einen ausreichenden Rechtszugang für Konsumenten zu gewährleisten, ist weitgehend eine Frage der hohen Anwaltskosten. Der Beitrag diskutiert eine Reihe von Maßnahmen zur Verbesserung der derzeitigen Situation. Dazu gehören die Verstärkung des Wettbewerbs, eine Erhöhung von Schadenersatzansprüchen, erfolgsgebundene Honorare, die Verbandsklage, ein staatlich finanzierter Rechtsbeistand, Regelungen zur Verfahrensvereinfachung, Schiedsgerichtsverfahren sowie Vermittlungsverfahren. Der Beitrag kommt zu dem Schluß, daß keine dieser Maßnahmen allein in der Lage ist, das Problem zu lösen, sondern daß mehrere Ansätze ausprobiert werden müssen, und daß ein Erfolg nicht nur von der Wirksamkeit dieser Maßnahmen abhängt, sondern auch von einer Reihe von politischen und gesellschaftlichen Faktoren.

---

---

Peter B. Maggs is Corman Professor of Law at the University of Illinois at Urbana-Champaign, College of Law, 504 East Pennsylvania Avenue, Champaign, IL 61820, USA. The article is based on a paper delivered at the First International Congress of Consumer Law, Sao Paulo, Brazil. The author wishes to thank Dr. Antonio Benjamin of the Sao Paulo State Attorney General's office for his suggestion of the topic of this paper and for his superb organization of the Congress.     

Using current consumer issues to involve students in research

The value of involving students in research has been well documented. By including students in research, active and independent learning opportunities are provided, the importance of inquiry and investigation is emphasized, and connections between course material and the discipline become evident. Relevant opportunities for involving students in research projects can sometimes be elusive. Faculty time constraints limit the number of projects that can be undertaken and the number of students involved. Furthermore, many students become intimidated when told that they are required to carry out a research project. The purpose of this study was to use current consumer issues to involve undergraduate students in a relevant research project. The research project was implemented in class settings with teams of students. Faculty selected contemporary consumer issues based upon perceived student interest and experiences as consumers. By using issues of high relevance and familiarity to students and using the team approach within a course that faculty members were already assigned to teach, the issues of time constraint for the faculty members and increased levels of comfort for students were addressed. Prior to undertaking the project, students were instructed in appropriate research methods. Research methods utilized included student development of survey instruments, collection and recording of data, interpretation of data and presentation of results. Students became familiar with various research practices. By working as team members, the students’ comfort level for being involved in research increased; however, other common group challenges arose. Relevant, contemporary consumer issues carry high relevance and interest for student groups, helping generate enthusiasm for the research process. The focus on involving students in research continues to be emphasized. By using research topics related to student's experiences as consumers, students are more readily engaged in undertaking research projects. Through these relevant research projects, students’ consumer decision making is positively impacted.     

The evolving investment climate in Vietnam and subsequent challenges to foreign investors

Executive Summary Vietnam's evolving reform process is gaining momentum. Vietnam's Communist Party, however, continues to maintain strong control over economic affairs. Foreign companies with commercial expectations typically are forced into partnership with State instruments responsible for implementation of economic policy. Conflict is inevitable and many difficulties between the partners can be traced to fundamental differences in motivation between foreign investors and Vietnamese authorities. The authors analyze official policy statements and historical trends, examine some Joint Ventures to provide insights into the nature and source of these conflicts, and conclude with a discussion and implications for managers and foreign investors. © 2000 John Wiley & Sons, Inc.     

Bringing product and consumer ecosystems to the strategic forefront

The widespread adoption of technology and electronic media has dramatically altered the set of products consumers compare before making a purchase decision. Online platforms have succeeded at drawing linkages among products by highlighting those that are preferred, evaluated, or purchased together. However, despite the increase in both product and customer inter-connectedness across markets, managers continue to make decisions based largely on the dynamics of competition within narrow product categories. In this article, we raise the call for a migration from a category-focused mindset to an ecosystem-focused strategic mindset that acknowledges and accounts for the network of related or unrelated entities that a specific product resides within. We illustrate the importance of this shift using examples of preference, choice, and customer networks from popular online platforms. We then discuss the impact of the shift in strategic mindset toward ecosystems on competitive structure analysis, market research, brand footprint analysis, intra-band ecosystems, promotion planning, new product development, customer valuation, strategic alliances, and market segmentation.