物流企业内部冲突与组织绩效的实证研究

在我国经济增长的过程中,物流企业发挥着极为重要的作用,已成为我国经济的重要组成部分.近年来,我国物流企业内部冲突数量呈现上升趋势,这直接导致企业员工满意度、工作积极性下降,进而影响企业目标的实现.通过设计冲突水平量表,构建数学模型对企业内部冲突水平与组织绩效之间的相关性进行实证研究,结果表明内部冲突水平值与满意度值之间存在倒“U”型的曲线关系.     

物流企业内部冲突管理研究

通过发放调查问卷的方式查找物流企业发生内部冲突的原因,并提出对策建议,以促进企业的健康发展。     

物流企业内部冲突管理研究

通过发放调查问卷的方式查找物流企业发生内部冲突的原因,并提出对策建议,以促进企业的健康发展.     

新生代农民工工作家庭冲突对工作满意度的影响

在众多工作满意度的影响因素中,工作家庭冲突和工作满意度之间的关系一直是人力资源研究的热点,但目前很多关注于工作家庭冲突对工作满意度的影响研究中,针对新生代农民工的研究很少。在回顾国内外相关研究的基础上,本文提出研究工作家庭冲突与工作满意度之间关系的框架。本文参考该领域经典量表,编制调查问卷,向广东地区的新生代农民工发放问卷。然后利用SPSSI9.0统计软件进行信度和效度分析、差异性分析以及相关分析。本文的主要结论如下:(1)年龄,父母情况,婚姻状况和子女情况不同的新生代农民工所感知的工作家庭冲突、工作满意度存在显著差异,性别和学历则不存在显著性差异;(2)新生代农民工工作家庭冲突处于中偏下水平,其中工作对家庭冲突高于家庭对工作冲突;(3)新生代农民工的工作满意度处于中等偏上水平,其中对上司关系和同事关系的满意度最高,对薪酬水平和晋升机会的满意度最低;(4)工作对家庭冲突水平与工作满意度之间是显著的正相关关系,而家庭对工作冲突水平与工作满意度之间则不存在显著的相关关系。     

我国企业组织内部冲突的管理对策研究

<正> 各种人类关系都存在着潜在或外显的矛盾,意识或行为的不统一,从而引发冲突。企业作为一种人们密切协作的复杂系统,企业内部和外部的各种冲突也必然客观存在,企业组织冲突管理是企业管理实践中无法回避的问题。我国企业组织冲突特别是企业组织内部冲突,除冲突产生的基本原因外,还有我国传统文化、人文背景、体制矛盾等特殊成因。所以,针对当前我国企业组织内部冲突深入分析和研究其种种现象及规律,有着迫切而重要的现实意义。     

内部审计潜在冲突及其应对:理论框架和例证分析

内部审计冲突是指内部审计部门及人员感知的对立或不一致。以冲突双方为框架,内部审计潜在冲突包括四类:内部审计确认职能和咨询职能之间的冲突、不同的领导者之间的需求冲突、不同部门之间的冲突、与被审计单位之间的冲突。内部审计潜在冲突应对措施包括共性措施和个性措施,前者指对多数潜在冲突都有作用的措施,后者指只对特定潜在冲突有作用的措施,有效的内部审计沟通和恰当的内部审计体制是主要的共性措施。     

中国海外企业与当地社会环境的冲突问题

随着我国经济的蓬勃发展和企业的经济实力增长,愈来愈多的中国企业正在将自己的经营触角伸向国外,进行企业的海外跨国经营,海外扩张正在成为我国许多企业的战略选择。但与此同时,中国海外企业与异国社会环境之间的冲突问题也随之产生,这些冲突事件一旦处理不当,往往导致中国企业的重大损失,     

客户关系投资、内部控制与代理冲突

文章以2009-2017年沪深A股上市企业为研究样本,基于财务数据对内部控制和客户关系投资在缓解代理冲突中的作用效应进行实证检验,结果表明:内部控制通过降低管理费用率和提升总资产周转率的途径显著抑制代理冲突;客户关系投资则与代理冲突之间显著正相关,进一步发现客户关系投资对内部控制与代理冲突之间的相关性起到显著增强效应.     

合资物流企业的冲突管理机制探讨

合资物流企业日渐普遍,伴随而来的是合资企业内的冲突。从理论角度分析了合资企业内冲突的根源和常见形式,探讨了合资物流企业冲突管理的有效机制。     

关于我国现代物流企业内部审计工作问题的思考

物流企业是供应商和经销商之间的纽带,是我国经济平稳健康发展的重要保障。为了增强物流企业的核心竞争力,减少经营风险,其内部审计工作至关重要。文章阐述了我国现代物流企业开展内部审计工作的意义,分析了物流企业内审工作的现状,并针对其存在的问题提出了改进建议。     

我国城市规划冲突管理机制的缺陷——以上海市春申高压线事件为例

以上海春申高压线事件为例,剖析我国城市规划冲突管理机制的缺陷,指出该事件从最初的意见对立演化为一定规模的群体性冲突行为,与政府对规划冲突的忽视和冲突事件处理的行政化倾向密切相关。传统的规划冲突管理机制存在决策内部化和管理行政化的严重缺陷,造成纠错功能的缺失和风险管理功能的失灵。在社会利益多元化和法治意识增强的社会背景下,必须进行城市规划冲突管理机制的改革。     

Containing conflict: a relational approach to the study of high-involvement work practices in the health-care setting

This study extends strategic human resource management research by focusing on the effects of high-involvement work practices (HIWPs) on relational outcomes with customers (patients). The authors provide evidence that relational dynamics among employees act as a mediating mechanism for the relationship between workplace practices and these outcomes. In particular, we propose that human resource management practices designed to increase employees' involvement at work reduce the level of organizational conflict among employees, which, in turn, affect employees' conflict with patients and their families. Using a two-wave longitudinal survey of 378 patient care providers at 20 nursing homes, the authors argue that the effect of HIWPs on conflict between nursing home staff and patients and their family members is mediated by task and relationship conflict among employees. The results provide strong support for the mediating role of organizational conflict among employees by documenting that the negative effect of HIWPs on employees' conflict with patients and their families is mediated by the reduced levels of task conflict and relationship conflict among employees. The study's findings shed new light on the relational mechanism through which HR practices affect employees and customers. Scholarly and practical implications are discussed.     

代理冲突、内外薪酬差距与并购商誉

以2012—2020年A股上市公司为研究样本,以商誉的准则规定为基础,从管理层代理冲突与内外薪酬差距角度研究商誉的形成机制、影响因素及经济后果。实证结果表明,管理层代理冲突越严重,企业通过并购形成的商誉规模越大。提高内部薪酬差距可以弱化代理冲突与并购商誉规模之间的正相关关系,发挥治理作用;而对于外部薪酬差距,正向差距不会产生明显影响,负向差距越大越会加剧代理冲突与商誉规模之间的正相关关系。进一步研究发现,代理冲突越严重的公司,其商誉越有可能在后续出现大额减值现象,并对公司绩效产生负面影响。研究结论有助于进一步从代理冲突及管理层薪酬结构的视角客观认识商誉在形成过程中受到的影响,帮助企业从优化内外薪酬差距的角度来约束商誉中非合理部分的形成,降低企业风险。     

Natural resource rents and internal conflicts: Can decentralization lift the curse?

We study how natural resource rents affect the risk of internal conflict within countries and how the federal structure of countries influences this relationship. Natural resource abundance may induce excessive rent-seeking and thus increase the risk of internal conflict. Fiscal and political decentralization as an institutional arrangement for rent-sharing and political codetermination of regions within a country may limit the destructive effect of natural resource rents on internal stability. Using cross-country and panel data from more than 90 countries covering the period 1984–2004, we find evidence that natural resource rents indeed increase the risk of internal conflict, but this relationship is significantly mitigated by political decentralization.     

Introduction to the special issue on positive conflict—Conflict and employees: The right and processes to be heard

Conflict, defined as clash, competition, or mutual interference of opposing or incompatible forces or qualities, may be positive. The appropriate amount of conflict may be a delicate balance not easily achieved. Thus, a key issue is conflict management. The major charter of this special issue is the presentation of work which suggests or demonstrates that conflict can be a positive force in the modern organization. It also is pointed out that conflict, positive or otherwise, and its resolution involves a broad spectrum of inquiry into the rights and obligations of those involved in the conflict     

中美贸易冲突下中国制造业企业发展问题及对策探讨

近年来,随着中美经济合作程度的日益加深和双方国际贸易逆差的逐渐加大,中美贸易冲突愈演愈烈。以中美贸易冲突为经济背景,以中国制造业企业为研究对象,对中美贸易摩擦的现状进行梳理,总结了企业在核心技术及重要制造元件和产品出口销售方面所面临的问题,并从企业内、外部两方面提出了企业东方管理策略:(1)“盖有非常之功,必待非常之人”,注重人才价值,提升专业素养;(2)“革弊,须从源头理会”,聚焦核心技术,推动自主创新;(3)“上下同欲者胜”,人心归一,竞合共赢;(4)“知己知彼,百战不殆”,关注市场趋势,及时调整战略:(5)“君子藏器于身,待时而动”,顺应“一带一路”,拓展海外市场。     

The transformational management of conflict: A perspective from the early Christian church

An understanding of transformational leadership has been developed for many spheres of management, but not previously for organizational conflict. This paper analyzes a successful conflict mediation attempt in the early Christian church and draws from it elements of a model of the transformational management of conflict that can be applied by managers in many contemporary work organizations. The elements include (a) reframing the conflict, (b) a focus on a shared organizational vision, (c) the placement of responsibility for dispute resolution in the hands of organizational members directly and indirectly involved in conflict, and (d) the use of communication devices consistent with the desired outcome. The paper suggests skills necessary for managers to implement the model and implications for research on it.     

The Costs of Exhibiting Organizational Citizenship Behavior

Organizational citizenship behavior (OCB) has been associated with positive organizational outcomes and with higher managerial ratings of employee performance. However, concerns have been raised about the possible personal costs of performing such activities. This paper examines the relationship between OCB and emotional exhaustion and work‐family conflict and explores the moderating role of job performance in shaping those relationships. In a time‐lagged field study of customer‐contact center employees the research found that one particular dimension of OCB—conscientiousness—was associated with higher emotional exhaustion and with work‐family conflict. The study also revealed that conscientious employees who performed their in‐role job responsibilities at a high level experienced greater emotional exhaustion and work‐family conflict than conscientious employees who performed their in‐role job responsibilities at a low level. Our findings suggest that organizational pressures to increase the level at which both discretionary and formal role obligations are performed can carry negative consequences for employees. © 2016 Wiley Periodicals, Inc.     

Positive effects of conflict: A cognitive perspective

Managers rated the extent to which conflict produces both positive and negative effects. Results indicated that they rated several negative effects significantly higher than any positive effects. However, virtually all managers reported personal experiences in which conflict yielded beneficial outcomes. These and other findings suggest that practicing managers perceive conflict as having the potential to yield positive as well as negative effects. A review of recent literature on human cognition identified several factors that may play a role in determining whether conflict yields predominantly positive or negative effects. These factors include the impact of strong negative emotions on cognition, stereotype-driven thinking, and attributional processes. Techniques for modifying conflict situations so that they are more likely to result in positive effects are suggested.