Branding destinations versus branding hotels in a gaming destination—Examining the nature and significance of co-branding effects in the case study of Macao

This paper considers destinations and hotels operating within a gaming destination as co-branded experiential choice products. Specifically, it examines the overall and individual effects of visitors’ perceived brand equity of a gaming destination and their perceived brand equity of various hotels, including ‘flagship’ or branded hotels, in terms of influencing their reaction to a hypothetical brand loyalty scenario in which their intended and preferred hotel was unable to provide accommodation thus forcing them to either: (1) choose an alternate hotel in the destination and continue with the visit, (2) cancel the trip and choose another destination to visit, or (3) insist on staying at the preferred hotel but postpone the trip at another period. The study's expectation is that visitors’ response to such a hypothetical scenario is moderated by the relative influence of their perceived brand equity for the destination and for hotels. The emergent gaming destination of Macao is used as a case study for this purpose. The study's findings indicate that visitors’ overall destination brand equity perceptions—rather than hotel brand equity perceptions—is robustly significant when it comes to influencing visitors’ response to the brand loyalty scenario. Results of the study indicate several relevant implications for destination management organizations (DMOs) seeking to enhance their destination-branding efforts and for hotel operators, especially internationally branded hotel chains.     

The impacts of local arts agencies on community placemaking and heritage tourism

The arts and culture have been shown to foster economic development by attracting workers and businesses in the knowledge industry, spurring tourism, and improving the housing market. However, beyond financial capital, they significantly impact other forms of capital in the community, as well. The Community Capital Framework (CCF) is an analytical tool widely used to observe and critique the relationships among various types of community assets: social, human, financial, creative, built, natural, and political. This study used the CCF to assess the impacts of community-based arts centers on their communities, particularly on heritage tourism. The results demonstrated effects on social, environmental, and business assets, primarily in the financial, social, cultural, and human capitals. The results can be used by community leaders as a starting point when discussing the costs and benefits of investing in a new local arts agency.     

Exploring the impacts of tourism on the livelihoods of local poor: the role of local government and major investors

This study identifies the impacts of tourism development on the living conditions of local poor and examines the role of local government and major investors in this process. A village in southern China was chosen as the research site. Because of tourism development, the villagers had all been relocated and initially, it was thought that their housing conditions had improved. Nevertheless, the relocated houses were later criticized as being small and of low quality. The traditional local means of livelihood also changed, from farming and fishing to mainly being employed in paid work. Yet, because of the high cost of living, the villagers' actual living standards had not greatly improved. This study claims that, since the municipal government took a developmental approach and investors followed market logic, the interests of the local poor were sacrificed to tourism development. This suggests that if tourism development is to reduce local levels of poverty, the interests of the local community should be front and center. Particularly in cases when tourism development tends to cause the transformation of local means of production, supportive initiatives and proper supervision and management strategies are needed in helping the poor adapt to new conditions.     

Visitor spending and economic impacts of heritage tourism: a case study of the Silos and Smokestacks National Heritage Area

Heritage is regarded as one of the most significant and fastest growing components of tourism. The development of heritage tourism as a generator of income besides the enhancement of community pride and identity has emerged as an objective of both heritage sites and tourism planning. The discretionary nature of expenditures in heritage tourist places makes it crucial to understand visitor spending pattern. This is key in demonstrating the economic contribution to the community for the tourism planners. This presentation is based on an intercept survey of travelers to the Silos and Smokestacks National Heritage Area (SSNHA), comprising 37 counties in Northeast Iowa. Visitor spending pattern is discussed among four categories of heritage sites in the SSNHA: farms, museums, parks and gardens, and businesses. IMPLAN Input–Output Model is utilized to generate the direct, indirect and induced economic impact in the area.     

Exploring the impacts of internal crisis communication on tourism employees insights from a mixed-methods study

Internal crisis communication is a critical yet understudied component in crisis management in tourism and hospitality management. Guided by the language expectancy theory, this study tested the effects of message frequency and transparency on internal crisis communication outcomes among tourism employees. This study adopted a mixed-methods approach. The qualitative component included 20 interviews, and the quantitative component involved a national survey of 804 completed responses from tourism workers. The qualitative findings showed that following the onset of a major crisis, tourism employees often expect timely and transparent communication from their employers. Effective communication enhances the employer-employee relationships and employers' commitment to the organization. The quantitative findings supported these notions and indicated that transparent internal crisis communication reduces turnover intentions. The findings provide insights into conceptualizing internal crisis communication in tourism by incorporating message frequency and transparency. This paper also offers practical implications and suggests several future research areas.     

The dimensions of rural tourism experience: impacts on arousal,memory, and satisfaction

ABSTRACT

Rural tourism is driven by the search for unique and memorable experiences in particular settings, but knowledge on visitors’ experiences in rural destinations is still scarce. This paper analyzes the rural tourism experience of Portuguese tourists who answered an online survey (N = 252). The paper aims at validating, in the rural tourism context, a previously proposed tourist experience scale, and analyzing the relationships between the experience, arousal, memory, and satisfaction. Results reveal that the rural tourism experience dimensions of education and esthetics positively predict rural tourists’ arousal, whereas escapism and esthetics determine memorability. Finally, implications for rural tourism marketing are discussed.     

Evaluation of the impact of the tourism nation promotion project on inbound tourists in Japan: a difference-in-differences approach

This study quantitatively evaluates the impact of the Tourism Nation Promotion Project on tourism demand. Data were obtained from Japan Tourism Agency’s quarterly survey from 2010Q2 to 2015Q4. Cox and zero-truncated negative binomial models and difference-in-differences approach were applied to analyze tourism demand and the project’s impact on inbound tourists’ length of stay and expenditure in Japan. Empirical results showed a positive and significant average treatment effect on length of stay and expenditure for tourists from Australia, China, Russia, and Thailand. These findings indicate that the Japanese government should use differentiated strategies considering different nationalities’ characteristics to attract foreign tourists.     

The relationship between tourism,CO2 emissions and economic growth: a case of Mediterranean countries

This study explores the impact of tourism on economic growth considering CO₂ emissions utilizing panel data techniques for a sample of Mediterranean countries. The cointegration tests reveal that there is a positive long-run equilibrium between tourism, CO₂ emissions and economic growth. This positive long-run relationship may suggest that tourism increases the level of CO₂ emissions and has a statistically significant impact on economic growth in Mediterranean countries. Emirmahmutoglu and Kose (2011. Testing for Granger causality in heterogeneous mixed panels. Economic Modelling, 28(3), 870–876.) test results reveal that the tourism-led growth hypothesis, which suggests that tourism contributes to economic growth, is valid for Egypt, Italy, and Spain. Additionally, there exists a bidirectional relationship between tourism and economic growth both in Morocco and Turkey.     

Social capital as a heuristic device to explore sociocultural sustainability: a case study of mountain resort tourism in the community of Steamboat Springs,Colorado, USA

This study investigates the feasibility of combining environmental protection and an agricultural revitalisation strategy which includes food tourism in two Danish national parks, Mols Bjerge and Skjern Aadal. Both the parks include significant agricultural holdings and, to a great extent, a “natural” landscape of farmed grassland and arable land. The international research literature documents that park administrations have tended to neglect the role of food and food-based experiences in parks, despite park visitors preferring more attractive eating facilities, purchasing opportunities and food-related interpretation. A survey of food producers and providers in Denmark revealed that traditional, productivity-oriented farmers tended to oppose the establishment of parks, holding the view that “sharing” the land with others diminished their competitiveness. While this view might hamper rapid progress in food tourism, the survey also discovered an emerging trend of small-scale food entrepreneurship, albeit on a fragmented and uncoordinated level. Tourism-oriented food entrepreneurs wanted to see joint marketing and labelling of food products along the lines of OECD's (Organisation for Economic Co-operation and Development) “new rural paradigm”. The study identified governance opportunities that could accommodate the wellbeing of both tourists and food producers, but which requires a proactive role from the national park authorities, especially in marketing and the development of events.     

The influence of the political environment and destination governance on sustainable tourism development: a study of Bled,Slovenia

In the context of sustainable tourism development, there are many studies about the exchange process between residents and tourism, yet this issue is practically unexplored with respect to the political environment of tourism. Therefore, this paper introduces and posits that the political environment is a necessary enabler for implementing sustainable tourism. The authors extend the established three-pillar sustainability concept by adding in the political dimension. Then they surveyed how residents' positive and negative perceptions of tourism impacts determine their satisfaction with life in the tourism destination and thus their support for tourism in their community. The model was empirically tested within the context of the long-established Alpine destination of Bled in Slovenia. The findings confirm the importance of the political environment and question the sustainability of Bled's tourism development. It is suggested that the community has relatively weak destination governance due to the underdeveloped political environment. The survey expands and deepens the tourism sustainability debate by adding in the political environment and how it relates to the emerging growth of research on destination governance. The proposed model can be adapted and applied to any destination in order to improve its governance, including the implementation of sustainable tourism development.     

旅游型海岛游客与居民时空间行为研究——以辽宁省长海县为例

旅游型海岛承担着生活和旅游的双重功能,明晰游客与居民的时空间行为特征,对海岛空间优化、基础设施配置等具有现实意义。辽宁省长海县是典型淡旺季分明的旅游型海岛,本研究基于实地调研和空间分析方法,分类刻画游客与居民活动行为模式及其活动-移动时空特征。结果表明：（1）受旅游淡旺季影响,海岛年内活动群体空间集聚区域明显分异,形成了旺季围绕景点、浴场等场所,淡季围绕家、村镇中心等场所的游客与居民时空间行为模式;（2）游客和居民活动行为的时空特征明显,游客出行频次更多,行为空间范围更广,大长山岛镇中心和广鹿岛镇中心是游客前往景点和浴场的集散地之一,也是居民日常活动的集散地,是游客和岛民行为空间重叠区域,也是海岛共享度最高的空间。（3）游客时空间行为受行为目的、偏好和活动组合影响,居民时空间行为主要受社会角色、个体社会经济属性影响,群体时空间行为影响因素存在显著差异。本研究可针对旅游型海岛的基础设施空间优化配置、海岛社会空间效率提升、海岛国土空间规划等方面提供参考依据。     

Tourism development and the tourism area life-cycle model: A case study of Zhangjiajie National Forest Park, China

The conceptual framework of the Tourism Area Life Cycle (TALC) has been frequently examined since it was first proposed by Butler in 1980. However, few studies have applied the concept to national parks and other protected areas. This paper examines the applicability of the model to China's Zhangjiajie National Forest Park. In addition, both external and internal factors affecting the park's tourism development as well as the environmental, social, and economic changes of the area are also discussed. Results indicate that the park has experienced the first four stages as described in Butler's 1980 seminal paper [The concept of a tourist area cycle of evolution: Implications for management of resources. Canadian Geographer, 24, 5–12]. Currently, the park is in the consolidation stage. Both governments and the private sector are major players as catalysts for the park's tourism development from one stage to the next. While the local or even regional economy has become increasingly dependent on tourism, the park has also been experiencing noticeable transformation and loss of traditional cultures since its inception in 1982. Finally limitations to the current paper are outlined.     

Examining the link between meetings,incentive, exhibitions,and conventions (MICE) and tourism demand using generalized methods of moments (GMM): the case of Singapore

ABSTRACT

This study investigates the impact of meetings, incentive, exhibitions, and conventions (MICE) on tourism demand in Singapore over a period of 10 years (2003–2012). Past studies have shown that MICE matters a great deal to host destinations but researchers have rarely conducted any empirical research to verify the significance of this sector to tourism demand. Our study intends to fill the gap by using Difference and System generalized methods of moments (GMM) estimators for dynamic panel models. Tourism demand is measured by tourist arrivals from the top 30 origins, and the influence of real income of the tourist generating country and real exchange rate is also examined. The GMM results show a significant positive relationship between tourism demand and MICE (with international meetings as proxies). Additionally, the findings reveal that tourism demand growth is significantly positive (negative) with respect to changes in income (relative prices). The coefficient of lagged tourist arrivals indicates a high level of habit persistence and revisiting.     

When wildlife tourism goes wrong: a case study of stakeholder and management issues regarding Dingoes on Fraser Island, Australia

Images on brochures, web pages and postcards lead to an expectation by tourists and visitors that interaction with Dingoes (Canis lupus Dingo) will be part of their Fraser Island experience. Yet, as the number of tourists to the island increase, so do the reports of Dingo attacks. The first recorded death from such an attack on Fraser Island occurred in April 2001, and was immediately followed by a government-ordered cull of Dingoes. This paper explores issues surrounding both this decision and the management strategies implemented afterwards. Based on interviews with a variety of stakeholders, many conflicting perspectives on human–wildlife interaction as a component of tourism are identified. The conclusion is drawn that while strategies for managing Dingoes are essential, if such attacks are a consequence of humans feeding wildlife and resultant wildlife habituation, then strategies for managing people are also necessary for this example of wildlife tourism to be both successful and sustainable.     

The influence of artistically recreated nature on the image of tourist destinations: Lanzarote's art,cultural and tourism visitor centres and their links to sustainable tourism marketing

Can distinctive natural assets in tourist destinations be artistically recreated and used to improve destination image and attract more visitors? This paper analyses the formation of the tourist image based on artistically recreated local nature icons, and shows how those images can enhance the overall destination image. It focuses on the island of Lanzarote, a destination with its development based on promoting an environmental image founded on the creation of a network of multifunctional, high-quality art, culture and tourism centres exhibiting artistic recreation of its unique environmental assets. The methodology utilizes a questionnaire (n = 453) structural equations modelling approach in which the overall image of the destination is directly dependent on the image of the environmental conditions and indirectly influenced by the image of the artistically recreated centres. Results show that the destination's image is significantly grounded on the image of the art, culture and tourism centres using art based on Lanzarote's natural assets. They suggest that destinations have relevant opportunities to artistically enhance natural assets to improve their tourist image and marketing, that quality multi-functional visitor centres can be important within a sustainable tourism policy, and part of the emerging breadth of approaches taken by sustainable tourism marketing.     

Still pounding on the glass ceiling: A study of female leaders in hospitality,travel, and tourism management

Today, U.S. females represent the majority in both the hospitality and tourism management classroom and the work environment. However, the proverbial “glass ceiling” continues to exist, and evidence of career advancement obstacles remain salient in the hospitality, travel, and tourism management workplace. The purpose of this study was to investigate the experiences of successful female industry leaders in the hospitality, travel, and tourism industry, as well as their perceptions as to how they were able to overcome gender barriers and disparities. Findings offer participant reported “top issues” facing female leaders in the workplace, as well as strategies for overcoming these issues.     

滨海旅游目的地游客感知价值的影响因素研究——以广西北海银滩国家级旅游度假区为例

把握影响游客感知价值的关键因素,有助于促进旅游目的地竞争力的提升。以广西北海银滩国家级旅游度假区为研究区域,采用携程旅行网北海银滩游客网络评论资料作为研究样本,运用扎根理论方法构建包括5个主范畴和18个对应范畴的滨海游客感知价值影响因素模型,并运用复杂系统的决策实验和评估实验法（Decision making Trial and Evaluation Laboratory,DEMATEL）模型构建滨海游客感知价值影响因素的关系矩阵,识别影响滨海游客感知价值的关键因素。研究发现：资源和环境、管理和保护、设施和服务、情感和成本价值构成了滨海旅游目的地游客感知价值的重要维度,天气条件、海滩规模、海滩管理和保护、游客愉悦感、游客娱乐体验项目、旅游基础设施及服务是影响滨海旅游目的地游客感知价值的关键因素。据此提出促进我国滨海旅游目的地游客感知价值提升的相关建议。     

Spiritual retreat tourism development in the Asia Pacific region: investigating the impact of tourist satisfaction and intention to revisit: a Chiang Mai,Thailand case study

The aim of this research is to investigate how spiritual retreat tourism influences tourist satisfaction and intention to revisit a destination. A quantitative approach was employed and a self-administered survey was used to collect data. A multiple regression analysis was used to analyze data. The results revealed that push factors including novelty, relaxation, transcendence, self-esteem, physical appearance and escape influence spiritual retreat tourist satisfaction; while pull factors, especially authentic experiences, natural settings, peaceful atmosphere, far from the usual places and historical significance, influence spiritual retreat tourist satisfaction, in turn leading to intention to revisit the same destination.     

中国滑雪旅游网络关注度评估及后疫情时期复苏对策——以四大滑雪区域为例

2022年冬奥会的成功申办,以及推进三亿人参与冰雪运动系列政策的相继出台,中国冰雪旅游迎来快速发展的时代契机,冰雪运动在全国广泛普及,冰雪旅游大众关注度迅速提升。本文以中国四大滑雪场集聚区为研究对象,基于新浪微博2015—2021年滑雪旅游网络数据,构建滑雪旅游网络关注度评估系统,定量评估疫情前后中国滑雪旅游网络关注度的时空演变特征。研究发现：（1）全国滑雪旅游网络关注度自2017年迅速提升、季节性特征明显、崇礼-北京领先全国,关注度空间结构由“局部多中心”转变为“组团式”集群化发展,高关注度滑雪场在崇礼-北京与吉林聚集;（2）疫情前后中国滑雪旅游网络关注度表现出滑雪旺季时长缩短、关注度迅速下降、新疆和吉林复苏显著、滑雪大区率先关注等特点;（3）后疫情时期叠加冬奥效应将成为影响滑雪旅游关注度复苏的热点事件,崇礼-北京、东北、西北将成为滑雪旅游率先复苏的热点区域,短期接待服务将成为助力产业复苏的投资热点,提供针对性的配套服务将成为滑雪场服务水平优化提升的热点方向;（4）提出开创全国冰雪旅游大发展新局面,构建以崇礼-北京为中心、以东北和西北为两翼的中国滑雪旅游“雁阵”发展格局,优先推出新疆、河北、黑龙江的定向政策,增强滑雪旅游短期接待能力,提供针对性配套服务等复苏对策。研究结论将为后疫情时期,促进滑雪旅游快速复苏提供科技支撑及决策依据,并为中国冰雪产业的绿色可持续发展,提供借鉴参考。