Eye-tracking evidence that happy faces impair verbal message comprehension: the case of health warnings in direct-to-consumer pharmaceutical television commercials

Risk warning or disclosure information in advertising is only effective in correcting consumers’ judgments if enough cognitive capacity is available to process that information. Hence, comprehension of verbal warnings in TV commercials may suffer if accompanied by positive visual elements. This research addresses this concern about cross-modality interference in the context of direct-to-consumer (DTC) pharmaceutical commercials in the United States by experimentally testing whether positive facial expressions reduce consumers’ understanding of the mandated health warning. A content analysis of a sample of DTC commercials reveals that positive facial expressions are more prevalent during the verbal warning act of the commercials than during the other acts. An eye-tracking experiment conducted with specially produced DTC commercials, which vary the valence of characters’ facial expressions during the health warning, provides evidence that happy faces reduce objective comprehension of the warning.     

Standardization vs. adaptation: consumer reaction to TV ads containing subtitled or English dubbed ads

The aim of this study is to gain a better insight into the effect of using linguistically standardized (in English) TV adverts as opposed to two types of linguistically adapted commercials (dubbed in the local language or subtitled in the local language) on attitude-towards-the-ad and attitude-towards-the-brand. We ran a between-subjects experiment in three countries (Italy, Germany, and Spain) with three different versions of commercials (English only, dubbed in the local language, and subtitled in the local language) and assessed the effect of three different versions of the ads on attitude-towards-the-ad and on attitude-towards-the-brand. Results indicate that English-only adverts were less preferred than the alternatives and led to lower brand attitudes as well. This result was consistent for three advertised products (mobile phone, canned drink, and automobile) and replicated in all three countries, showing that this effect is robust.     

Information Contents in Japanese OTC Drug Advertising from Elaboration Likelihood Model Perspective: Content Analysis of TV Commercials and OTC Drug Websites

Based on the Elaboration Likelihood Model, the current study investigates information types that are cross-promoted in Japanese pharmaceutical advertising. The results from a quantitative content analysis of OTC drug brands' TV commercials broadcasted in Japan between 2014 and 2015 and their corresponding product websites (n = 150) show that Japanese OTC drug promotions feature more informational cues in the latter; cues such as price, safety, quality, components, and guarantees/warranties are particularly prominent. Furthermore, product websites tend to focus more on rational appeals, whereas TV commercials emphasize emotional appeals. No difference is found between these media types regarding celebrity and noncelebrity endorser usage.     

Switching before the pitch: Exploring television channel changing before the ads even start

Although much research examines ‘ad zapping’ or channel changing during the commercials, the present work explores preemptive ad avoidance before the commercials begin. Television programs give different ad signals, which could alter rates of preemptive ad avoidance. Ad pods from two hit shows were explored using second-by-second channel-changing data; rates of preemptive ad avoidance were practically important and varied between shows. Inspection of program episodes suggested that the show with more preemptive ad zapping gave clearer ad signals and had more ‘ad safe’ time per episode, that is, there was more time when an ad break would not occur clearly. The data suggest that advertisers should seek unit-specific measures of opportunities to see commercials as such measures become possible with digital distribution of television.     

A content analysis of television food advertising to children: comparing low and general‐nutrition food

Television food advertisements targeted at children were content analysed. Data were collected on four major children's cable television channels in the United States aired during the hours of 3 p.m. to 7 p.m. over the period of 23 August to 5 September 2012. Based on the Elaboration Likelihood Model of persuasion, the study identified a variety of persuasive appeals with central and peripheral cues in the child‐targeted food commercials. Further, it investigated how the central and peripheral cues in the appeals were differently associated with low‐nutrition and general‐nutrition food commercials. Overall, the findings showed that general‐nutrition food commercials used persuasive appeals with central cues more frequently than low‐nutrition food commercials. Theoretical, practical and regulatory implications are discussed.     

An analysis of media violence in commercials aired during the telecasts of sports events

The violence contained in television commercials has received less attention than other areas of media violence research. This study analyzed violent content in the Super Bowl commercials that aired between 2001 and 2009. Twenty-two percent of the Super Bowl commercials appearing from 2001 to 2009 contained some type of violence. A number of quantifications related to types of violence, targets and perpetrators of violent acts, and reasons for violence, among others, are reported. Subsequently, the relationships between the contextual factors of the violence and commercial likeability were examined.     

Selling through entertaining: The effect of humour in television advertising in Hong Kong

Considerable research evidence has indicated that humour has a positive impact on attention but no consensus is reached with regard to the persuasive effect of humour in advertising. Two hundred and fifty-four university students were recruited to watch five television commercials and respond to a structured questionnaire in this study. Results show that humour secures attention getting while disrupts message processing. Humour enhances message persuasiveness when the moderating variable need for cognition (NFC) is controlled. Participants with low NFC are easier to be persuaded by humorous commercials than participants with high NFC do. It is also found that repeated exposure to the same humorous commercial does not harm its persuasive effect. Male audiences regard humorous commercials as more persuasive while female audiences are the opposite. The study provides guidelines for advertisers/advertising practitioners who would like to employ humour in their communication at the same time it draws ethical concerns towards the increased application of entertainment-coated persuasion.     

Packages with Cartoon Trade Characters Versus Advertising: An Empirical Examination of Preschoolers' Food Preferences

The present study examines mainly the comparison between child-appeal packages and TV advertising and suggests that packages with cartoon trade characters play a more effective role compared to TV advertising in preschoolers' food preferences.

Preschoolers who watched a cartoon film CD embedded with commercials (the treatment group) and who watched the same CD without commercials (the control group) selected the chocolate wafer with a cartoon trade character (73.6% vs. 26.3%) rather than the advertised one.     

Likeability as a measure of advertising effectiveness: the case of financial services

Television advertising for financial services accounts for over one-third of total financial services advertising expenditure, yet there is evidence to suggest it is not very well done. Given the difficulties advertisers have to overcome in terms of promoting an intangible product in accordance with tight restrictions on advertising content and format to a largely uninvolved audience, it becomes all the more imperative to study how viewers judge financial services commercials. This paper presents the findings of a study which seeks to establish which elements, if any, of a financial services commercial first make it likeable to its target audience, second motivate the viewer to seek more information about the service being advertised and, third, have an effect on the image the viewer has of the advertiser. Some interesting findings from the research point to the similarities between the emerging factors for viewers' affective reactions to fast-moving consumer goods (FMCG) and financial services commercials and the extent to which likeability mediates the influence which advertisement execution features have on subsequent behavioural intentions.     

Super Bowl ad likeability: Enduring and emerging predictors

US advertisers love the Super Bowl because it reaches a huge and highly receptive audience. One metric that Super Bowl advertisers watch closely is ad likeability as this is correlated with sales success. Tomkovick, Yelkur, and Christians (2001, Journal of Marketing Communications 7: 89–108) studied ad likeability for Super Bowl ads in the 1990s. In this paper, we replicate and extend their research using USA Today's measurement of Super Bowl ad likeability in the decade of the 2000s as our dependent variable of interest. Our findings on 438 Super Bowl ads show that humor, animals, and product category were enduring predictors of ad likeability. Product information and the presence of children in Super Bowl ads were found to be emerging predictors of ad likeability. Most notably, the amount of product information provided in Super Bowl commercials was inversely related to ad likeability. Implications for advertisers are presented, as are conclusions, study limitations and directions for future research.     

Why we watch others' responses to online advertising – investigating users' motivations for viewing user-generated content in the context of online advertising

The study investigates Internet users' motivations for viewing user-generated content (UGC) in the context of online advertising. In addition, it is examined whether individual motivation patterns can be traced back to users' personalities and their attitudes toward advertising in general. An online survey of 181 social media users was conducted, surveying users' motivation, personality (big five), and attitude toward advertising in general. Path analysis was employed to examine the research model. The use of UGC was motivated by needs for information, entertainment, personal identity, and social interaction. While personality did not predict users' motives, their attitudes towards advertising in general explained individual motivation patterns to a large extent. It was consequently proposed and confirmed that users' motives mediate the influence of recipients' general attitude toward advertising on UGC usage. Results indicated a strong effective potential for UGC in online advertising: users view such content expressly to be influenced by others fulfilling their needs for information, personal identity and social interaction. Firms may lose some of their ability to precisely control brand messages when advertising in social media.     

Examination of Health Messages in Food Advertising: A Case of South Korea

As the public interest in health information has increased globally, the use of health benefits in food advertisements is becoming more essential for food marketing strategy. Consumers view a food product as healthy if it carries a health claim, whereas there has been an ongoing debate about the value of health claims as a strategy to help consumers’ healthier food consumption. The present study attempted to examine the food commercials broadcast on Korean network television in terms of claim types and executional elements. Results indicate that television food advertising has made a wide number of implied “soft” health claims (e.g., “good for health”) without substantial information and call into question whether consumers are misled or deceived by the executional elements used for presenting health messages. The findings of the study raise regulatory concerns about the provision of potentially confusing or misleading health messages in food advertising nationally as well as internationally and suggest further research in this area.     

The Impact of Commercial Break Position on Advertising Effectiveness in Different Mood Conditions

This study investigated the composite impact of commercial break position and program-generated mood on television advertising effectiveness. A two-way mixed-repeated experiment was conducted with three commercials breaks and two mood conditions (positive and negative). The results indicated that commercial break position effects are more salient in affecting ad performance than mood effects generated by program context. The overall findings suggested that ads placed in the first breaks are more effective than those placed in the later breaks. Interaction effects between break position and context-induced moods were also examined.     

How advertising literacy training affect children's responses to television commercials versus advergames

This study examined children's advertising literacy level for traditional versus embedded advertising formats by comparing their cognitive and affective advertising literacy level for television commercials vs. advergames. The study also explored how cognitive and affective advertising literacy further attenuate advertising effects by investigating the mediation impact of cognitive and affective advertising literacy on the relation between the ad's format and the purchase request. Third, the study investigated how an advertising literacy training session moderates these effects.

The results of this experimental study showed that advergames lead to a higher purchase request rate among children than television commercials. However, only affective but not cognitive advertising literacy mediated the effect of the advertising format on purchase request. In addition, a training session was shown to accelerate children's cognitive (but not their affective) advertising literacy for advergames, but not for television commercials.     

Recall of Information from Political Advertising

Abstract

Televised political commercials have frequently been criticized for stressing idealized image characteristics of the candidates rather than issues. Content analyses of political advertising, however, have shown that these commercials generally contain both image and issue material. Given both types of content are present in political ads, this study was designed to determine what people recall from these ads in a natural environment. A telephone study during the last week of a gubernatorial election revealed that the amount of free recall exhibited was greater for information from a preferred candidate's commercials than from his opponent's. However, one-third of the respondents were unable to recall anything from either candidates' political commercials. Recall was more highly related to attitude variables than most demographic variables or total television exposure.     

The Advantage of Hybrid Split Ads Over Uninterrupted Ads and How to Augment it

Split ads involve presenting advertising information as two separate and distinct parts, such as when two short commercials for a given brand are separated by other television content. An emerging form of the split ad strategy combines a short ad in one medium with a second short ad that appears in a completely different medium. Two studies investigate the relative effectiveness of such hybrid split ads. In particular, we explore a form of the hybrid split ad strategy that is gaining in popularity and that involves combining an ad in a traditional medium with an addendum ad on a web site. Results of Experiment 1 indicate that a hybrid split ad can produce more positive attitudes toward an advertised product than a traditional uninterrupted ad. This seems to occur, because the hybrid split ad focuses particular attention on information contained in its latter half. In Experiment 2, we further show that varying the difficulty with which the latter half of a hybrid split ad is accessed can enhance the amount of added weight given to information in its latter half and can thus further enhance attitudes.     

Contextual Priming Effects of Television Programs on Commercials: The Moderating Effects of Age

This study investigated whether age and its associated implicit memory deficits influences responses to contextual television advertising. Prior exposure to the advertised product or brand during a program should improve recall and brand attitude for contextual commercials. The results of a lab experiment, with participants ranging in age from 19 to 78, revealed that unbranded product appearances significantly improved recall, compared to normal unprimed commercials, but only for younger consumers. Branded product appearances did not significantly improve recall, compared to unbranded appearances. Contextual commercials had no positive effects on brand attitude. However, a competitor-brand appearance had a negative effect on brand attitude, for both older and younger consumers. Implications of these results, and their limitations, are discussed.     

Political issues in advertising polysemy: the case of gay window advertising

This study draws on minority consumers’ interpretations of purposefully polysemic commercials to explore political issues in the consumption of advertising, and highlights the sociopolitical role of niche-targeted advertising as a powerful cultural institution in informing and defining identities. The study focusses on how lesbian, gay male, and bisexual consumers make sense of gay-oriented, yet strategically polysemic, gay window commercials. Findings suggest that participants understood these messages through the lens of their unique subcultural sensitivity and in relation to their closeted experience and consciousness of marginalization. The political meanings of niche-targeted advertising are accentuated as these minority consumers negotiate the cultural tensions of their subcultural identity and their struggle between seeking subcultural validation and seeking mainstream assimilation.     

VISUAL DIFFERENCES IN U.S. AND CHINESE TELEVISION COMMERCIALS

Television commercials convey much of their power through visuals. Yet little has been done to research visual characteristics in television commercials in different cultural contexts. This study compared the visuals of U.S. and Chinese television commercials within the framework of high-context versus low-context cultures and individualistic versus collectivistic societies. The authors examined how visuals manifested themselves in two sets of variables designed especially for this study: storytelling and cinematography, as well as culture indicators. Results showed that traditional storytelling techniques such as story line and comparison and identification are better vehicles for cultural manifestations than cinematographic variables such as subjective camera, direct address, and pacing. Results on cultural indicators were mixed, however, indicating that values manifested in visuals might not be as simple as first believed.     

An Approach to Model,Estimate, and Control the Effect of Ambient Temperature on Advertising Experiments

Abstract

The impact of ambient weather may not be obvious and weather may play a bigger part than previously attributed to variations in experimental and test market results including advertising results. While some researchers have passed off this issue as just another “seasonal effect,” ambient weather conditions have played a major impact on various test market studies. The purpose of this study is to demonstrate the following: (1) ambient temperatures that differ from seasonal mean temperatures may affect sales in certain cities; moreover, the effects differ among sales of certain varieties both within and between cities, and (2) these effects may be estimated and controlled. The results show that while seasonal effects explain most variation, there is a significant amount of variation explained by ambient temperature. This variation could be the difference between which a number of alternative commercials or promotions are selected for implementation.