Institutional theory in business marketing: A conceptual framework and future directions

Institutional environments exert significant effects on organizational behavior, structure, strategy, governance, and process. To gain competitive advantage, managers are striving for legitimacy while maintaining efficiency. In line with this thinking, we propose the developmental process of institution-driven and legitimacy-embedded efficiency, and emphasize the confluence of legitimacy and efficiency in the context of business marketing. We then highlight several promising directions for further research on the development of institutional theory and its application in business marketing. Finally, we present a brief summary of each paper in this special issue.     

Artificial intelligence-based systems applied in industrial marketing: An historical overview,current and future insights

Intelligent systems have particular potentialities and strengths to support decisional situations faced by companies, especially those of a strategic nature, where good strategic intelligence is necessary. In this paper, we carry out an historical literature review of artificial intelligence-based systems applied to marketing, covering a time period of several decades (from the 1970s to the present day), with special focus on applications to industrial marketing. A detailed review is presented, along with conclusions and some future insights. Then, we briefly introduce the set of papers in this special issue.     

Increasing the role of direct mail marketing in industrial marketing strategy

Direct marketing has long been a dominant factor in the distribution strategy of industrial goods and services. Yet frameworks for strategy formulation in this area are nearly nonexistent in the literature. Much that has been written focuses on successful techniques, such as how to use a specific type of sales letter to improve results. This article outlines a set of key perspectives that industrial marketers may use to evaluate the potential effectiveness of direct marketing strategies.     

Strategic business marketing developments in the New Europe: Retrospect and prospect

The unification of Europe is causing considerable effects on industrial marketing strategy. Roughly ten years ago the Industrial Marketing Management journal published a study on the expected consequences of the European Union (EU) single market. In the current study, we investigate the actual results of the single market formation on industrial marketing in the EU and compare them to the expectations noted by industrial marketers a decade earlier. We find that the effects differ markedly from those anticipated and that they have important implications for business marketing practice in the EU.     

Better use of the industrial marketing concept

Customer orientation is vital in order for industrial marketers to enjoy greater profitability in the industrial marketplace, which is at present characterized by rapidly changing environmental factors. These shifts include increased computerization of the purchasing departments, greater social and legal challenges to various buying organizations, deteriorating economic conditions and the changing role of the industrial purchasing manager. This paper suggests a way by which industrial marketers may adopt the marketing concept. The first part of the paper presents evidence of industrial marketers' failure to adopt the marketing concept and highlights the consequences of this practice. In addition, emphasis is given to the manner in which industrial marketers may adapt to the changing conditions—while capitalizing upon new opportunities that become available—by adoption of the marketing concept. The second part explores the use of market segmentation as a means for adopting the marketing concept. After reviewing the approaches that are now being utilized to segment industrial markets, a more pragmatic approach is presented.     

A marketing simulation model across household and industrial goods

The purpose of this paper is to build a marketing simulation game with a semblance of reality. The decision-maker's goal is to maximize revenues for each decision period. Budgets for the four P's marketing mix variables are left to discretion, but are rejected by the model if they are outside reasonable guidelines.     

保健品会议营销模式利弊探讨

目的会议营销是保健品在经历了广告营销之后的一种新型的营销方式,在保健品营销中发挥了巨大的作用,但是同时会议营销的发展也进入了停滞,通过对会议营销模式进行探讨,充分发挥会议营销的优势,促进会议营销以及保健品行业的健康发展,方法结合实际,分析研究了近几年会议营销的成功和失败的案例以及运用营销学的基本原理。结果会议营销有着定位准确,运营成本低、风险小以及易与其他营销方式整合的优势,但目前存在的一些问题有待解决。结论保健品会议营销和广告营销以及店铺结合等营销方式相结合,将会促进保健品行业以及会议营销的健康发展。     

Notes & Comments: University industrial units: some marketing aspects

All University Industrial Units were visited and information collected on aspects of their activities. The relative importance of promotional devices was ascertained and ⁺he role of the director examined. Some University Industrial Units still have difficulty in obtaining appropriate contracts.     

Multivariate statistics in industrial marketing management: A practitioner tool kit

Much published work over the years has pointed to the differences between business-to-consumer (B2C) and business-to-business (B2B) marketing. An undesirable by-product of this sometimes misdirected distinction is that managers working within B2B environments have generally not considered the use of what are seen as B2C techniques, such as multivariate statistical analysis. This article is structured in three parts. First, the argument for the similarities between B2B and B2C marketing is developed; second, three different multivariate statistical techniques are presented and combined to form a practical tool kit for use by B2B managers on strategic, operational, and tactical levels; and third, the results of an application of the techniques in the life science research chemicals industry is reported, demonstrating that the tool kit substantially enhanced managerial understanding of customer decision processes.     

Independent directors in Asian firms: An integrative review and future directions

Asian firms started to adopt independent directors (InDs) to boards only in the late 1990s after the Asian financial crisis. Despite its relatively short history, Asian firms’ practice of appointing InDs has yielded interesting research findings that may shed new light on the corporate governance literature and management research. However, the literature on InDs in Asian firms has been presented in a piecemeal fashion, which calls for researchers to review and synthesize the disparate findings and identify paths for future research. In this review paper, we identify and systematically analyze 65 articles related to InDs in the Asian context that were published in 21 leading academic journals from 2001 to 2016. Based on this analysis, we developed a framework with four links to map out the Asian InDs-related literature. We also discuss the limitation of the existing research and suggest future research direction on InDs in Asia.     

Managing reverse logistics to enhance sustainability of industrial marketing

In this paper, a sustainable industrial marketing framework of latest requirement of green and sustainable operation is proposed. When literatures in strategy, marketing and operation have provided insight about the efficiency of reverse logistics and business value for the customer, the interrelationship is still under explored. This raises the question whether manufacturers could determine ecological friendly strategies to address their customer's environmental conscious needs and design the suitable solution to strike the balance between ecology and economics. Based on the case study of a medical product manufacturer, this study addresses this question by investigating how manufacturers identify the problem of reverse logistics; design and develop of sustainable product and service by enhancing the efficiency of operations, and market competencies that add value to their customers' business processes. Within the strategy for designing for effective reverse logistics, these findings contribute to understand the use of information system and technology for reverse logistics to enhance the customer's business process and provide value-added process for customer retention.     

The adoption of national account marketing by industrial firms

National account marketing has been a common industrial marketing practice since after World War II. National account marketing means that special marketing procedures are followed in selling, servicing, and monitoring certain key customers considered important to the goal attainment selling company. The importance of the account may lie in the volume of goods purchased, the dollar value of the purchases, share of market controlled, prestige of the account, or any number of other factors thought to be critical to goal attainment of the selling firm.