Associations between Hofstede’s Cultural Constructs and Social Desirability Response Bias

This paper examines the associations among social desirability response bias, cultural constructs and gender. The study includes the responses of 1537 students from 12 countries including Australia, Canada, China, Colombia, Ecuador, Hong Kong, Ireland, Japan, Nepal, South Africa, Spain, and the United States. The results of the analysis indicate that, on average, social desirability response bias decreases (increases) as a country’s Individualism (Uncertainty Avoidance) increases. The analysis also indicates that women scored significantly higher on Paulhus’ Image Management Subscale on an overall basis and for seven of the 12 country comparisons. This research serves as a caution when considering the research findings of prior international survey-based ethics research that do not include a direct measure of social desirability response bias. For example, the finding that women score higher on Paulhus’ measure of social desirability response bias calls into question prior research that does not control for social desirability response bias indicating women are more ethically sensitive than men.     

A Walk in Customers' Shoes: How Attentional Bias Modification Affects Ownership of Integrity-violating Social Media Posts

The number of social media posts that expose company integrity violations has increased dramatically. In response, some companies empower employees to respond to customer blogs, which requires employees to recognize the customer's perspective. We show that attentional bias modification can be used to prime employees of two global Fortune 100 companies with a self-sufficiency or empathy bias. The results indicate that narrative transportation, or the extent to which employees mentally enter the world evoked by a customer's story, mediates the effect of attentional bias on two relevant psychological ownership dimensions: acknowledgment of responsibility and willingness to respond. Participants with a self-sufficiency bias neither acknowledge responsibility nor want to respond. However, participants primed with an empathy bias take responsibility for the customer's case and respond to the integrity violation. We find evidence for two boundary conditions of this effect: (1) it strengthens when the employee perceives the customer's financial vulnerability as high and (2) it weakens when the customer is impolite in the blog post.     

投资者状态偏好及其决定因素

Status quo bias is an important factor which affects investors’ decision-making. The extant research on this issue only takes the prospect theory into consideration. In fact, framing effect, investor emotion and information structure are also important variables affecting status quo bias. This paper explores the impact on investors’ status quo bias from the perspectives of framing effect, investor emotion and information structure, using the experimental method. Results show that investors’ status quo bias is higher in the price differential frame than in the ratio frame of the investable portfolio. In addition, investors’ status quo bias does exist in the three emotions conditions. Particularly, status quo bias is lower in the positive emotion investors and higher in the negative emotion. Respondents’ choice of certain options is five times as uncertain options. The level of status quo bias in self-status assignment group is higher than that in external-status assignment group.     

Tracking bias against the selection of female expatriates: Implications and opportunities for business education

The primary purpose of this study was to investigate early formation and presence of an unfounded bias against female expatriate selection. Overall results found that freshmen exhibited less bias against female expatriate assignment viability than MBA students, and females were less biased than males. However, freshman males exhibited greater bias against females in expatriate assignments than did freshman females, and they did not differ significantly in their perceptions from their male MBA counterparts. Our results suggest that the unfounded bias against female expatriate selection can exist very early, particularly among male students, presenting an important educational challenge and opportunity for business educators. Recommendations are made for improving business education to counter bias formation and dispel negative stereotypes. © 2006 Wiley Periodicals, Inc.     

Supervising the Unethical Selling Behavior of Top Sales Performers: Assessing the Impact of Social Desirability Bias

This study measures social desirability bias (SD bias) by comparing the level of discipline sales managers believe they would administer when supervising unethical selling behavior with the level of discipline they perceive other sales managers would select. Results indicate the presence of SD bias; the sales manager respondents consistently claimed that they would be stricter while their peers would be more lenient. Using an analytical technique that takes social desirability bias into account, it appears that sales managers use of discipline is affected by the sales performance of the salesperson being disciplined resulting in more lenient discipline for top sales performers. In addition, the more lenient treatment for top sales performers persists even when there is a pattern of a prior ethical infraction and the existence of an explicit organizational policy proscribing the act in question. Sales managers believe that, like themselves, others would be stricter when an unethical act is committed for the second time but not as strict as they personally would be. A within-subjects interaction effect indicates more SD bias under the condition of the unethical act being committed for the second time.     

HANDLING NONRESPONSE IN LOGISTICS RESEARCH

Assessing and controlling for nonresponse bias is critical for the validity and reliability of survey‐based logistics research. In order to gain a better understanding of how researchers assess and report nonresponse bias in their studies, we analyzed articles published from 1998 through 2007 in three top logistics journals (International Journal of Physical Distribution and Logistics Management, Journal of Business Logistics, Transportation Journal). We describe and explore how nonresponse has been handled in these articles. Our findings show that first, survey response rates have declined over time; this influences the generalizability of survey results in case of nonresponse. Second, an average of 44% of published mail survey articles does not mention tests for detecting nonresponse bias.     

“Who Done It?” Attributions by Entrepreneurs and Experts of the Factors that Cause and Impede Small Business Success

Attribution theory deals with how individuals infer causality between events and has been used to explain various social psychological phenomena such as achievement, sex stereotyping, and the impact of reward on behavior. But the direct application of the theory to entrepreneurship has been made only recently. The present study tests for the existence of a self-serving attribution bias among entrepreneurs when they enumerate the factors that contribute to or impede their business success as well as for the presence of an actor–observer attribution bias. Three samples are compared. Two are samples of entrepreneurs: one of independent pharmacists and the other a broadly based sample of business owners. A third sample is of experts. The presence of a self-serving attribution bias is shown in the two business owners' samples. In addition, clear differences are shown between the entrepreneurs and the experts, confirming the expectation of an actor–observer attribution bias.     

It Is Much Bigger Than What We Thought: New Estimate of Trade Diversion

Estimates of the trade diversion (TD) effect of preferential trade agreements (PTAs) tend to be much smaller than that of the trade creation (TC) effect. This paper examines two sources of estimation bias of the TD effect. The first bias arises from the failure to recognise that the concept of TD is inapplicable for a substantial proportion of PTAs, and thus, previous studies wrongly count cases where trade cannot be diverted as cases where trade is not diverted. The second bias arises from the difficulty in controlling for multilateral resistance and other unobserved time‐varying country heterogeneity when estimating both TC and TD effects simultaneously due to perfect multicollinearity. This paper corrects these two biases using a new measure of TD which provides a better mapping between the concept and data characteristics. Removing the two sources of bias leads to a multifold increase in the estimate of the TD effect. It is found that the total TD effect is comparable to the TC effect in dollar terms.     

The existence and persistence of the pay-per-use bias in car sharing services

A key benefit of using car sharing services (relative to car ownership) is that they are more cost effective. Car sharing firms offer a menu of pricing plans to make this happen. The two most common plans are flat-rate and pay-per-use pricing. However, little is known about how consumers choose among these pricing plans. In this study, we analyze consumers' choices between pay-per-use and flat-rate pricing using data from a car sharing provider in a large European city. In contrast to previous research, we find a prevalent and time-persistent pay-per-use bias. Specifically, depending on the definition of the bias, 21% to 32% of customers exhibit this bias. This bias also persists over time within customer. We propose three potential explanations for the existence and persistence of this bias. First, we suggest that customers underestimate their usage. Second, we propose that customers have a preference for flexibility, leading them to pay more. Finally, we show that the physical context, such as weather, increases the likelihood of a pay-per-use bias. Our findings suggest that more research into consumer response to pricing in the Sharing Economy is needed.     

Broad and Narrow Country-of-Origin Effects and the Domestic Country Bias

ABSTRACT

Across three studies and three countries, this research specifies the effect of consumer ethnocentrism on domestic country bias. Extending extant research, it distinguishes the moderating effects of broad (country image, country production image) and narrow (country product category image) country-of-origin effects, demonstrating that the latter mitigate domestic country bias more strongly than the former. Moreover, nationality emerges as an antecedent of consumer ethnocentrism and domestic country bias. The findings enable international marketers to predict domestic country bias in different country markets. Additionally, this research advocates using a finer-grained, narrow view of country-of-origin effects, instead of a broad perspective.     

Improving lattice schemes through bias reduction

Lattice schemes for option pricing, such as tree or grid/partial differential equation (p.d.e.) methods, are usually designed as a discrete version of an underlying continuous model of stock prices. The parameters of such schemes are chosen so that the discrete version “best” matches the continuous one. Only in the limit does the lattice option price model converge to the continuous one. Otherwise, a discretization bias remains. A simple modification of lattice schemes which reduces the discretization bias is proposed. The modification can, in theory, be applied to any lattice scheme. The main idea is to adjust the lattice parameters in such a way that the option price bias, not the stock price bias, is minimized. European options are used, for which the option price bias can be evaluated precisely, as a template to modify and improve American option methods. A numerical study is provided. © 2006 Wiley Periodicals, Inc. Jrl Fut Mark 26:733–757, 2006     

Negativity bias in consumer price response to ethical information

The increasing debate on corporate ethics raises the question of whether consumers are willing to reward and punish corporate behaviour based on its ethicality. In this context, this article investigates the direct effect on consumers' willingness to pay. Price response to product‐related ethical information is explored in an experiment dealing with social issues in sportswear and environmental issues in consumer electronics. It is shown that in both areas, consumers demonstrate an increased willingness to pay for ethically produced goods. However, the response is subject to a negativity bias. In contrast to prior research that used abstract stimulus measures, a ratio for quantifying this bias is suggested based on consumers' willingness to pay and their price expectations. This measure allows us to analyse a consumer's individual bias.     

Does Religious Similarity Matter in International Trade in Services?

Impacts of religion on trade in services were examined using gravity models with two estimation methods: Poisson pseudo‐maximum likelihood (PPML), to correct for heteroscedasticity and bias due to the exclusion of zero trade flow, and standard Heckman correction to compensate for sample selection bias. We found that religious similarity contributes to increased international trade in services by establishing ‘trust‐related institutions’. Second, religious pluralism (variety) fosters trade even more than religious similarity, suggesting that in facilitating trade, religious openness matters more than religious similarity. Third, a strong dominant religion discourages trade in services, whereas the presence of religious minorities encourages trade in services. A highly significant inverse Mill's ratio (IMR) result indicated the presence of sample selection bias, indicating that controls are necessary to prevent estimation bias. This study concluded that religion is an important determining factor for trade in services, positively affecting interpersonal trust and thereby reducing institutional distance between countries.     

Why did the equity home bias fall during the financial panic of 2008?

Investors tend to put most of their wealth in local stocks; theories of portfolio choice and uncertainty aversion jointly predict that this home bias should increase during a financial crisis. Yet, using a sample of 45 countries, I document that the equity home bias fell during the financial panic of 2008. Exploiting bilateral stock holdings, I find that investors actively increased their home bias, but large valuation changes subsumed these trades. Across countries, the change in home bias is consistent with partial portfolio rebalancing and increased information asymmetries during the crisis.     

Adult CETA training in Boston: Impact on earnings,hours worked,and wages

This paper analyzes the short-term economic impact of CETA classroom vocational training in Boston. The study traces the likely effects of specification bias on impact estimates arising from data limitations, and evaluates efforts to correct such bias. Boston's programs are found to have generated large increases in earnings for both male and female trainees, but for different reasons. Male earnings increased because of heightene hourly wages, while female earnings increased because of increased employment.     

Illusory Price Increases after the Euro Changeover in Germany: An Expectancy-Consistent Bias

The aim of the present report is to review research demonstrating the role played by expectations for observed illusory price increases after the euro introduction in Germany. In laboratory experiments when participants are asked to estimate price changes in a restaurant following the euro introduction, the price estimates are found to be biased in the direction of the expectation of rising prices. The research also examines the extent to which a similar judgment bias is evident in other areas and how interventions counteract the bias. A further focus of the research is on the underlying process. In this respect the results show that the bias is based on a selective outcome correction process not previously described. Theoretical implications and practical implications for consumer policy issues are highlighted.

Strategy Development for Manufactured Exports of Third World Countries to Developed Countries

This paper addresses the problem of developing consumer patronage in high income markets for the autonomous manufactured exports of third world countries. Specifically, the focus is on overcoming consumer bias in high income markets against products of third world origin. Such bias exists; it has been established and tested in a twenty-year stream of research. This paper extends that research and, more importantly, for the first time sets the problem in a real world, managerial context. The research presents an illustrative, hypothetical case, somewhat simplified but realistic. A new Mexican microwave oven is introduced into the U.S. market and positioned against competing U.S. brands. A multifactored marketing strategy is built from several levels of three strategic factors: price, warranty, and endorsement. The findings are promising and establish the following: (1) the power of the different strategic elements against consumer bias varies significantly, (2) the power of different multifactored strategies varies significantly, and (3) some multifactored strategies prove effective in overcoming consumer bias establishing position against U.S. brands.     

Auction or agent (or both)? A study of moderators of the herding bias in digital auctions

Recent research has shown that buyers in digital auctions are susceptible to the herding bias—gravitation toward listings with existing bids and inconsideration of listings without any bids, manifested in categories of listings that are either coveted or entirely overlooked by buyers. This article investigates two specific types of moderators of herding bias: auction attributes (volume of listing activity, and posting of reservation price) and agent characteristics (seller and bidder experience), and increases our understanding of mechanisms underlying this bias. Practical implications for participants and organizers of digital auctions are discussed, and promising future research opportunities are highlighted.     

Is cognitive bias really present in analyst forecasts? The role of investor sentiment

This paper analyses four key markets within the European context. In this context, where the level of analyst coverage is lower than in the US setting, we aim to ascertain whether the origin of optimism in analyst forecasts in these markets is mainly strategic or whether it also contains an element of cognitive bias. Despite the fact that forecast errors lack the explanatory power to account for a significant percentage of the relationship between market sentiment and future stock returns, our new tests based on selection bias (SB1 and SB2), in conjunction with an analysis of abnormal trading volume, confirm the presence of both cognitive bias and strategic behaviour in analyst forecasts. This shows that, although regulation can reduce analyst optimism bias, the benefits are constrained by the fact that optimism bias is partly associated with cognitive bias.     

USING WAREHOUSE WORKFORCE FLEXIBILITY TO OFFSET FORECAST ERRORS

The impact of forecast errors on organizational cost, and the usefulness of worker flexibility measures in offsetting their negative effects were evaluated in a labor intensive warehouse environment. Unlike past studies measuring forecast error in terms of forecast standard deviation, this study also considers the impact of forecast bias, which occurs when the mean of the error distribution is non‐zero. Results indicate that forecast bias is more damaging to warehouse cost, compared to forecast standard deviation. Workforce flexibility measures, such as worker cross‐training and proportion of full and part‐time labor, provide a solid buffer against forecast standard deviation. However, they are much less effective against forecast bias. This has important managerial implications as a large portion of forecast bias is managerially introduced.