职务管理系统：一个整合的概念性框架

论文在整合职务管理概念的基础上,提出职务管理系统的概念性框架,进一步分析了职务管理内容的五个核心层面,即职务设计、职务分析、职务评价、职务分类与职务发展,以及这些活动的产出。探讨了战略的、流程的以及文化的因素对组织中的职务和职务管理的影响。此系统框架帮助管理者更为系统地认识组织中的职务以及把握、整合职务管理的各层面活动,从而更客观和全面地指导组织中的人力资源管理活动。     

A reassessment of the relationship between job specialization,job rotation and job burnout: example of Taiwan's high-technology industry

This study applies the concept of job specialization and job rotation based on early principles of job design in solving employees' perception of job burnout, using employees of Taiwan's high-technology industry as targets for re-examination. In past management systems of traditional industries, job rotation was adopted to address employees' feelings of monotony, boredom and fatigue as a result of job simplification and specialization. However, with the advancement of technology, shortening of technical life cycles and changes in job characteristics, the relationship between job rotation, job specialization and job burnout is now different from in the past. The results from 304 valid samples collected from employees of Taiwan's high-technology industry reveal that the adoption of job specialization in high-tech industry in fact raises professional efficacy and reduces employees' feeling of job burnout, which is opposed to the benefits of job design purported in past management systems. Therefore, this paper seeks to re-examine the relationship between the three variables. By implementing job rotation or job specialization systems as means to address issues related to employees' job burnout, organizations should not only consider the benefits to job management, but also adjust according to technology and environmental changes. Only by doing so could organizations release the maximum potential from human resources management systems.     

A social exchange theory framework for understanding the job characteristics–job outcomes relationship: the mediating role of psychological contract fulfillment

This study integrated the Job Demands-Resources (JD-R) model and concept of psychological contract fulfillment into a social exchange theory process framework to improve our understanding how and when job characteristics interact to influence job outcomes. Using survey data (n = 334), we found evidence to support our hypothesized relationships between job characteristics (job demands and job resources) and job outcomes (job satisfaction and organizational commitment); and the mediating role of psychological contract fulfillment (transactional and relational), such that when job resources (job control and support) were high, the negative effects of high job demands on psychological contract fulfillment were attenuated. Theoretical and managerial implications are discussed.     

Employee recruitment and job search: Towards a multi-level integration

This study describes an attempt to develop an integrative model of job search and employee recruitment. Inevitably multi-level in nature, the model demonstrates the interplay between organizational-level factors and individual-level factors in influencing the outcomes of employee recruitment and job search activities. According to the model, influenced by job seeker and organizational characteristics, job search and recruitment activities jointly create job awareness, which is the first step in organizational attraction. Next, depending on the job seeker's current job situation, this attraction leads to job pursuit intention and behavior. The model also emphasizes the longitudinal nature of the process by which individuals gain employment. Finally, since each organization's applicant pool consists of job seekers with some common characteristics attracted to the same position, the model proposes that recruitment and job search can be examined by utilizing a multilevel framework.     

The pervasive absence of compensating differentials

We study the relation between individual preferences for job amenities (e.g., type of work, job security) and compensating wage differentials in cross‐section. To this end, we estimate a partial equilibrium job search model on panel data from eight European countries. There are five non‐wage job characteristics and two sources of job‐to‐job mobility: on‐the‐job search and reallocation shocks. We also allow for two types of unobserved heterogeneity. We find strong preferences for amenities, especially job security, yet, these preferences do not translate into significant wage differentials in cross‐section. Counterfactual experiments show that one would need extremely low levels of search frictions for compensating differentials to arise. Lastly, a similar exercise on the distribution of job change outcomes reveals the role of constrained job‐to‐job mobility in the absence of compensating wage differentials. Copyright © 2009 John Wiley & Sons, Ltd.     

Coworker support as a double-edged sword: a moderated mediation model of job crafting,work engagement,and job performance

Abstract

This research aims to test the mediating effect of work engagement on the relationship between job crafting and job performance, as well as the moderating effects of two forms of coworker support on the job crafting–work engagement relationship. We collected survey-based data from two South Korean samples. Study 1 was conducted on 175 flight attendants. The results of Study 1 were then replicated in Study 2 wherein 181 hotel employees reported their own job crafting and work engagement, and their supervisors rated their job performance one month later. In both studies, work engagement fully mediated the relationship between job crafting and job performance. The positive association between job crafting and work engagement was more pronounced when coworker emotional support was high than when it was low. In contrast, the positive link between job crafting and work engagement was stronger when coworker instrumental support was low than when it was high. Coworker emotional and instrumental support further moderated the indirect effect of job crafting on job performance through work engagement.     

Job characteristics,work–home interference and burnout: testing a structural model in the South African context

The aim of this study was to test a structural model that included job demands and job resources, negative work–home interference (WHI) and burnout (exhaustion, cognitive weariness and cynicism). A cross-sectional survey design was used. Random samples (n = 330) were taken of workers employed in the earthmoving industry in eight provinces of South Africa. Job characteristics (including job pressure, job control and job support) were measured by items that were adapted from the Job Content Questionnaire and a validated questionnaire on experience and evaluation of work. The Survey Work–Home Interaction – Nijmegen was used to measure negative WHI, while the Maslach Burnout Inventory-General Survey and cognitive weariness scale were administered to measure exhaustion, cognitive weariness and cynicism. Structural equation modelling with Amos showed that job demands (e.g. job pressure) and job resources (job control, supervisor support and colleague support) contributed to negative WHI. Negative WHI mediated the relationship between job demands and burnout and partially mediated between job resources and burnout.     

职务信息管理与员工信息管理系统的研究与实现

文中首先阐述了职务分析的起源与发展,然后构建了职务信息管理与员工信息管理相结合模式,该模式旨在对职务进行详细的分析后,给出详细的职务管理与员工信息管理的框架并最终形成电子化的职务说明书和员工信息库,并根据本部门的具体目标制定员工的工作目标。运用该系统可以方便企业管理者管理职务信息与员工信息,同时有利于部门目标的顺利实现。     

Job creation,job destruction and employment growth in transition countries in the 90s

We analyze job flows in five transition countries: Poland, Estonia, Slovenia, Bulgaria, and Romania. Using comparable firm level data over the years 1993–1997, we find that in early transition job destruction dominates job creation, while the latter is picking over time; most job reallocation occurs within, rather than across sectors; ownership and firm size are the most relevant characteristics for understanding the dynamics of job flows. We investigate job creation and destruction at the firm level by estimating a firm growth equation. Our results indicate patterns of gross job flows and firm growth remarkably similar to those in market-based economies.     

基于工作满意度的人力资源人员工作倦怠干预研究——以南京为例

通过496份有效问卷统计的数据,得出人力资源人员工作倦怠与工作满意度的现状。相关分析及回归分析表明,人力资源人员工作满意度对工作倦怠具有影响和预测作用。在实证分析的基础上,提出了提升人力资源人员工作满意度,进而对其工作倦怠在职业生涯化、培训有效化、薪酬合理化、福利人性化以及部门内部协作化等方面进行干预的对策。     

Education–Job Match,Salary, and Job Satisfaction Across the Public,, Non-Profit,and For-Profit Sectors: Survey of recent college graduates

Using data from the 2006 Survey of Recent College Graduates, this study examines how education–job match and salary may explain recent college graduates’ job satisfaction in the public, non-profit, and for-profit sectors. The results imply that while education–job match increases job satisfaction in all three sectors, for-profit workers may compensate the loss in job satisfaction due to poor match with increased satisfaction from higher salary. The findings suggest that, in the public and non-profit sectors, increased salary cannot make up the loss in job satisfaction from poor education–job match as much as it does in the for-profit sector.     

Too smart for their own good? A study of perceived cognitive overqualification in the workforce

This study examined the concept of cognitive overqualification, the possession of a higher level of cognitive ability than is required for a given job. Among 156 US based customer service representatives, cognitive overqualification was found to be associated with job dissatisfaction, but was only weakly related to measures of job and training performance. The results of this study provide support for the common practice among personnel managers to reject overqualified job applicants, as these individuals may be more likely to develop negative job attitudes, although not necessarily in anticipation of their poorer job performance.     

Embeddedness across contexts: A two‐country study on the additive and buffering effects of job embeddedness on employee turnover

Despite the growing body of literature on the effects of job embeddedness on turnover, there are few studies on how job embeddedness operates in different countries. This study, based on the Conservation of Resources theory, addresses this research gap by investigating both the additive and the buffering effects of on‐the‐job and off‐the‐job embeddedness using employee data from China (n = 373) and Switzerland (n = 268). Results showed that on‐the‐job embeddedness reduced the likelihood of turnover more strongly in Switzerland than in China (additive effect). Additionally, in China, the unsolicited job offer–turnover relationship was stronger when employees had lower levels of off‐the‐job embeddedness (buffering effect). This research contributes to the understanding of the relative role of on‐the‐job and off‐the‐job embeddedness for turnover in different countries.     

基于JDC、自我效能感与工作绩效的工作压力扩展模型

工作压力的产生与形成,不仅取决于工作要求与控制的交互作用,个体的自我效能感也将通过影响工作控制与工作要求的匹配程度而导致个体不同程度的压力;同时,自我效能感又是预测个体工作绩效的重要变量。因此,传统的JDC模型应充分考虑个体自我效能感。对于组织而言,可采取个体压力认知重建、压力应对技能培训、工作丰富化、个体参与管理等措施来改变个体自我效能感水平,继而有效降低个体压力并提高组织绩效。     

Taking charge and employee outcomes: the moderating effect of emotional competence

This study examined how taking charge was related to job satisfaction, affective organizational commitment, and job performance among Hong Kong Chinese newcomers, and how emotional competence moderates the latter relationships. The results of a two-wave survey involving 137 newcomers supported the proposition that taking charge would be positively associated with job satisfaction and affective organizational commitment, but not with job performance. In addition, emotional competence significantly moderated the relationship between taking charge and job performance, such that taking charge was positively related to job performance only when newcomers’ emotional competence was high.     

Job characteristics,employee voice and well‐being in Britain

Job characteristics are often omitted when analysing job satisfaction, but these are crucial to work psychology models, such as the Karasek model. There has also been a neglect of non‐union voice. This study uses data from the 2004 Workplace Employee Relations Survey to investigate the associations between job characteristics and employee voice and well‐being. Improvements in the survey from that of 1998 mean that we can examine two dimensions of well‐being: job satisfaction and the less studied anxiety–contentment. Support is found for the basic Karasek model that both measures of well‐being are negatively related to job demands and positively related to job control; moreover, high job controls reduce the negative association between job demands and both measures. Supportive management is also related to both measures but does not play the buffering role between demands and well‐being that job control does. Union membership is found to be unrelated to job satisfaction and anxiety–contentment, but a perception of consultative management is.     

Intercultural competence and expatriates

This study examines the simultaneous effects of employees' fit with their organization, job and supervisor on their job satisfaction, organizational commitment and turnover intention in Turkish banks by paying special attention to the moderating role of perceived organizational support (POS) in these relationships. Survey data collected from 213 employees who work in five different banks operating in Istanbul, Turkey, show that employees' value fit with their organization increases their job satisfaction and organizational commitment significantly while having no direct effect on their turnover intention. The results also suggest a positive association between employees' fit with their job (needs–supplies fit) and their job satisfaction along with the negative, direct impact of job fit on turnover intention. The hypothesized relationships between employees' value fit with their supervisor and selected employee outcomes are not supported. With respect to the moderating role of POS, the overall findings indicate that a high level of organizational support suppresses the effects of employees' value fit with their organization on their job satisfaction and organizational commitment as well as reducing the relationship between their job fit and job satisfaction and turnover intention.     

The Role of Information and Influence in Social Networks

A bstract .   This article examines two mechanisms through which social networks are related to job mobility: (1) access to diverse sources of information about job openings and (2) nonredundant sources of influence. Using data on job changing and social networks among television station managers, we assess the extent to which job information and influence variables mediate the relationship between social network structure and getting a better job. Results indicate that there is an association between job mobility and having nonredundant contacts, but our measures of the information and influence mechanisms are not significant mediators. We conclude by reexamining the network-resource model that forms the basis for much of the research on the relationship between social networks and job mobility.     

Job search incentives and job match quality

We examine the impacts of time-limited unemployment insurance (UI) and active labor market programs (ALMP) on the duration and outcome of job search in Norway. We use a comprehensive simultaneous equations model accounting for i) the duration of unemployment spells; ii) their outcomes, iii) subsequent employment stability; and iv) the earnings level associated with the first job. We find that time invested in job search pays off in form of higher earnings once a job match is formed. ALMP raises the probability of eventually finding a job as well as expected earnings, but at the cost of lengthening job search.     

Gross job flows and institutions in Europe

We examine job flows in the 1990s for a sample of 13 European countries. By using a dataset of continuing firms that covers all sectors, we find firm characteristics to be important determinants of job flows, with smaller and younger firms within services typically having a larger degree of job turnover. Once controlled for firm and sectoral effects, the role of institutions in the dynamics of job creation and destruction is examined. As expected, employment protection is found to reduce job flows. Similarly, countries with higher unemployment benefits and more co-ordinated wage bargaining systems are characterised by lower job flows.