In Search of Theory Development in Grounded Investigations: Doctors' Experiences of Managing as an Example of Fitted and Prospective Theorizing

This article draws on a study of doctors’ experiences of clinical managing to highlight research conventions that limit the development and use of middle range theories in grounded studies. Using sensemaking and the psychological contract as example frameworks, we illustrate how customary deductive evaluations of middle range theories turn grounded researchers away from theory building. As a correction to these conventions, we offer an inductive approach to building existing theory in grounded investigations that does not depend solely on working with frameworks under different empirical conditions. We suggest that forward theorizing is most likely to progress from a synthesis of fitted explanation and prospective thinking that presses at the limits of the data's usefulness. To illustrate this approach, trialled thinking about novel theoretical juxtapositions and alternative sources was used in conjunction with our clinical director data. The value of this approach was supported in two ways. First, a number of fitted and prospective conjectures are offered about how social identity articulates with psychological contracts and sensemaking in role change situations. Second, new light is shed on the process by which particular social conditions differentially modify employees’ social categorizations, and how these inform employee responses to the evolving experience of role change. The article concludes with some tentative proposals for promoting more discussion of theory building in grounded investigations.     

Care of the other: knowledge-creation through care in professional teams

This paper presents a study in a major pharmaceutical company of how team-based, knowledge-intensive work is positively affected by what we refer to as care. Organization theory directs much effort toward understanding how values, norms and cultures are shared, how they construct meaning and make sense within an organization. In addition, the ability to share experiences and know-how is a crucial activity in organizations. This paper presents a framework for knowledge-creation in a relational, sensemaking perspective where the notion of care, the ability to establish interpersonal, sensemaking mechanisms, is the underlying key factor behind knowledge-creation in team-based organizations.     

Resourceful Sensemaking in an Administrative Group

ABSTRACT In this study, we present the concept of resourceful sensemaking as an extension of Weick's sensemaking theory. Resourceful sensemaking extends Weick's theory by carefully examining the influence of the lifeworld on organizational sensemaking practices. Lifeworld factors that affect organizational sensemaking are brought out in a dialectical method wherein a working definition of the resourceful sensemaking concept is compared with the sensemaking practices of an administrative group. We then show how this dialectical method can help develop a more robust formulation of the resourceful sensemaking concept. The paper ends by discussing the strengths and shortcomings of the concept and suggesting directions for future organizational sensemaking research.     

Sensemaking in organisations — towards a conceptual framework for understanding strategic change

When an organisation is facing dramatic change, shared and individual meanings are challenged and exposed to reconstruction. Thus, if we are to understand organisational change it is necessary to understand the meanings that prevail among the organisational members, as well as the processes whereby these meanings change and coincide. This paper develops a sensemaking perspective in order to generate a conceptual framework for increasing our understanding of strategic change in organisations. Four ideal types of meaning constitute the core of this framework. With the help of these ideal types, various meaning statuses that may be present within an organisation are described. In order to grasp the transformations from one ideal type of meaning to another, four processes of transformation are identified. A strategic change process in a university hospital is analysed. In this change process different ideal types of meaning are identified. A process of a transformation from one ideal type to another, driven by strong and powerful symbolic processes, is also identified.     

Of Organizing and Sensemaking: From Action to Meaning and Back Again in a Half-Century of Weick’s Theorizing

The themes of organizing and sensemaking have reverberated throughout Weick’s remarkable career and constitute one of the hallmarks of his contribution. We review his major works and show how Weick differentially emphasizes organizing and sensemaking over time and, eventually, arrives at a fuller integration of meaning and action. Initially, Weick (1969; 1979) models their relationship as linear, focusing on how organizing functioned as a context for sensemaking, an approach we label Sensemaking in Organizing. Later, however, Weick (1995a; 2005) construes their relationship in more dynamic, interactive, and reciprocal cycles, modelling sensemaking as the process whereby organizing is achieved, an approach we label Sensemaking as Organizing. We explore the evolution and implications of these approaches and discuss their impact on management scholarship. Finally, we draw out potential future research directions at the interface of organizing and sensemaking.     

Sustainable development and profit? A sensemaking perspective on hybrid organisations and their founders

This article explores the sensemaking process of the individual entrepreneurs behind hybrid organisations that seek to both initiate environmental/social change and also generate profit. The work sheds light on how founders of six such organisations set-up initially in between 1978 and 1991 make sense of themselves and their firm and how this impacts on their business strategies. We examine the life-stories of these individuals to illuminate their perspectives on their experiences, motives and values. We suggest that both ambition and altruism motivate individuals to become involved in these firms, echoing the paradox of firms seeking both social change and value creation. The work enhances our understanding of both sensemaking theory and success factors for hybrid organisations and strategizing more broadly.     

The Contraction of Meaning: The Combined Effect of Communication,Emotions, and Materiality on Sensemaking in the Stockwell Shooting

In this paper, we seek to understand how individuals, as part of a collective, commit themselves to a single, and possibly erroneous, frame, as a basis for sensemaking and coordinated actions. Using real‐time data from an anti‐terrorist police operation that led to the accidental shooting of an innocent civilian, we analyse how individual actors framed their circumstances in communication with one another and how this affected their subsequent interpretations and actions as events unfolded. Our analysis reveals, first, how the collective commitment to a framing of a civilian as a terrorist suicide bomber was built up and reinforced across episodes of collective sensemaking. Second, we elaborate on how the interaction between verbal communication, expressed and felt emotions, and material cues led to a contraction of meaning. This contraction stabilized and reinforced the overall framing at the exclusion of alternative interpretations. With our study we extend prior sensemaking research on environmental enactment and the escalation of commitment and elaborate on the role of emotions and materiality as part of sensemaking.     

Untangling Goal Tensions in Family Firms: A Sensemaking Approach

While economic and non-economic goals may converge in the long term, they often lead to tensions for organizational decision-makers in the short term, especially in family firms that place much emphasis on family-related goals. We draw on a sensemaking approach to investigate such potential tensions in the decision-making of family firms. Based on a qualitative analysis of 59 interviews, 501 items of archival data and 39 observations from eight private Irish firms, we explore the perceived goal tensions of family firm decision-makers as they seek to balance economic and non-economic goals. We identify three sensemaking mechanisms – ensuring continuity in the family firm, preserving family cohesion, and delegating responsibilities to trusted advisors – that assist family firm decision-makers in managing these goal tensions. Moreover, we identify that sensegiving based on three different values – sense of commitment, community embeddedness, and family firm identity – helps family firm decision-makers to justify and communicate their decisions. Our model contributes to a more granular understanding of the management of goal tensions and of decision-making in family firms by going beyond the question of whether family firms prioritize economic or non-economic; instead, it reveals concrete processes showing how firms balance and aim to incorporate both goals. Furthermore, we advance knowledge on sensemaking in family firms by revealing how sensemaking can explain idiosyncratic family firm behaviour and by showing how family firm decision-makers use specific values when ‘giving sense’ to justify their decisions.     

Acting Intuition into Sense: How Film Crews Make Sense with Embodied Ways of Knowing

This study contributes to a holistic understanding of sensemaking by going beyond the mind–body dualism. To do so, we focus analytically on a phenomenon that operates at the nexus of mind and body: intuition. By observing four film crews, we unpack how people act their intuition into sense – that is, how they transform, through action, an initial sense (intuition) that is tacit, intimate, and complex into one that is publicly displayed, simpler, and ordered (i.e., a developed sense). Our model identifies two sensemaking trajectories, each of which involves several bodily actions (e.g., displaying feelings, working hands-on, speaking assertively). These actions enable intuition to express a facet of itself and acquire new properties. This study makes three important contributions. First, it develops the holistic-relational character of sensemaking by locating it in the relations among multiple loci (cognition, language, body, and materiality) rather than in each one disjunctively. Second, it theorizes embodied sensemaking as a transformative process entailing a rich repertoire of bodily actions. Third, it extends sensemaking research by attending to the physicality and materiality of language in embodied sensemaking.     

Micro‐Practices of Strategic Sensemaking and Sensegiving: How Middle Managers Interpret and Sell Change Every Day*

abstract This paper looks at the workings of ongoing primary sensemaking and sensegiving micro‐practices by which middle managers interpret and sell strategic change at the organizational interface. Through middle managers’ routines and conversations related to the implementation of a strategic change in a top‐of‐the‐line clothing company, the article shows how they contribute to renewing links with stakeholders, in particular clientele, by drawing on their tacit knowledge. Interpretative analysis of these routines and conversations highlights four micro‐practices of strategic sensemaking and sensegiving: translating the orientation, overcoding the strategy, disciplining the client, and justifying the change. The paper outlines a practice perspective of sensemaking and sensegiving. It ends by suggesting the necessity of looking at middle managers’ role as interpreters and sellers of strategic change at the micro level for a better understanding of their contribution in sustaining competitive advantage through their everyday activities.     

Going Off Script: How Managers Make Sense of the Ending of Their Careers

The extant retirement literature primarily focuses on factors that influence the decision to retire and the generic retirement decision‐making process. While these approaches have extended our understanding of retirement decision‐making, we propose a sensemaking perspective that orients our attention towards the subjective meanings people attach to the factors that trigger the retirement decision, rather than simply the factors themselves. Accordingly, we see the retirement decision‐making process as bounded by situational constraints and rooted in identity work. Based on interviews with 48 retired Canadian executives and managers, we use thematic narrative analysis to identify six types of end‐of‐career narratives. Drawing on these narratives, we present a model of identity work that distinguishes between retirement decision‐making factors that are perceived as identity opportunities and those that are perceived as identity threats. Our findings contribute to scholarly understanding of subjective meanings and identity considerations in the process of ending one's career.     

What,when, and who: Manager involvement in predicting employee resistance to acquisition integration

Applying sensemaking research to acquisition integration, we outline factors that influence employee resistance to acquisitions. While integration is widely viewed as important to acquisition outcomes, there is limited systematic study of how employees react to the integration process. Using survey data from Chinese acquirers and applying partial least squares structural equation modeling, we examine what changes with human and task integration with the speed of when changes are made to explore relationships with employee resistance. Consistent with a temporal perspective of acquisition processes and sensemaking we find slower task integration may mitigate employee resistance to acquisition integration. However, employee resistance to the speed that changes are made likely varies for who is involved, suggesting different roles for top and middle managers. Specifically, middle management involvement with slow human integration and top management involvement with fast task integration reduces employee resistance following an acquisition.     

The ‘textual attitude’ and new technology

One of the most important tasks information systems executives face is making sense of emerging opportunities for organizational innovation through information technology. However, the parlance of information systems practitioners yields a variety of metaphors suggesting that this crucial task is a perilous one, in which success is far from assured. This paper reports on an interpretive study of these metaphors, using data from field interviews. Five images are identified, which evoke certain hazards and illuminate aspects of a successful executive response. The subsequent analysis of these images reveals how they serve constructively in promoting rationality in sensemaking, against a background that includes an ontologically problematic innovation and belief formation under institutional pressure. The paper concludes with some thoughts on the wider role of discourse in innovation sensemaking.     

European Periphery Crises,International Financial Markets,and Democracy

This article analyzes the origin and causes of the recent economic and financial crises, mainly for the countries located in the periphery of the European Union (EU), as well as their evolution and transformation into social, political, and institutional crises. After explaining the differential impact of the crises on EU economies, we analyze how the economic policies developed thus far not only are unable to resolve the current crisis pattern but also actually entail a risk to the present democratic models by transferring the legitimate control over governments from citizens and democratic parliaments to unelected, nonrepresentative international financial markets.     

“When I go my family will see my life in programmes”: Legacy giving and identity at the Royal Opera House

With £5.5 trillion due to be transferred between generations over forthcoming decades in the UK alone, non-profits stand to increase their income from legacy giving significantly, if they can make lasting and meaningful connections with donors. Extant research suggests that autobiographical memory may play a key role in this process. In this article, we go beyond considering autobiographical memory in general to examining how connection with a particular non-profit, and the memories that are generated can shape individual identity. We report the results of twenty life-history interviews with people who plan to leave a legacy to the Royal Opera House, and discuss how identity is created through a connection with opera and/or ballet in general and the Royal Opera House in particular. We then go on to explore how the strength of that connection and development of a shared identity can create a sense of symbolic immortality and influence the legacy giving decision, drawing on peak memorable experiences and nostalgia as a social emotion that connects people to what they love. We conclude by reflecting on how other non-profits might create or stimulate such identities.     

为企之道 重在执行

文章围绕如何提高执行力，如何建立良好的执行力保障体系，如何把企业战略、规划转化成为成果、效益等问题，根据人力资源管理的相关理论和日常的工作实践，对执行力深意进行解析和探讨。     

The culturally contingent meaning of entrepreneurship: mixed embeddedness and co-ethnic ties

This study employs phenomenography to investigate the role of embeddedness in business venturing of migrant and ethnic entrepreneurs. By focusing on two culturally distinct groups, operating in the same micro-economic context, we show the ways in which embeddedness impacts the perceptions and subsequent enactment of business venturing. Our findings demonstrate that, despite physical proximity and similar socio-economic context, the investigated communities predominantly employ their co-ethnic norms, assumptions and frames of reference to makes sense of and act upon entrepreneurial opportunities. These findings expand the mixed embeddedness literature by exploring how co-ethnic sensemaking frames persist within culturally distinct communities, despite years of co-existence within the same socio-economic context. Moreover, our study reveals how co-ethnic structures can successfully substitute institutional arrangements traditionally provided by the host-country environment. By reflecting upon the practice of entrepreneuring and entrepreneurial sensemaking, our findings point towards the importance of language and interpretative methods for theory development.     

Towards a Post-Dualistic Business Ethics: Interweaving Reason and Emotion in Working Life

We highlight and challenge the dominance of rationalist assumptions in business ethics that promote and legitimize a privileging of reason over emotion as a source of moral action. We ask whether it is possible for business ethics not only to challenge this hierarchy but to avoid its reversal. We start by exploring some origins of reason-based ethics and relate these to ideas about organization. Here we hint at some popular examples of this kind of ethics and discuss two of its more important sources of inspiration: Kant and Weber. Next, we consider the relationship between bureaucracy and morality before evaluating Bauman's ideas about morality in bureaucratic organizations. We argue that Bauman fails to challenge the dualism between reason and emotion as he inverts the hierarchical relationship between them. Contending that this hierarchization should be abandoned, we explore how the preceding discussion illuminates business ethics and address some consequences of our anti-dualist position.