Employee Voice,Supervisor Support,and Engagement: The Mediating Role of Trust

Developing employee engagement has been one of the major areas of interest in the field of human resource management (HRM), and research identifies the positive effect that engagement has on both employee and organizational performance. However, while research on engagement has been substantial, there have been limited studies on key variables such as supervisor support, voice, and trust. We examined the role of supervisor support and direct voice on engagement experienced by nurses and the mediating role trust plays in those relationships. Data were collected though an online survey of 1,039 Australian nurses and analyzed using structural equation modeling. As hypothesized, results showed that both supervisor support and direct voice are positively associated with employee engagement, and these relationships are mediated by supervisory and senior management trust, respectively. The implications of the results for human resource (HR) practitioners are discussed and include the challenge of resourcing effective direct voice systems and enlisting the support of supervisors in order to impact on the engagement of nurses who are the “front line” of the health sector. © 2016 Wiley Periodicals, Inc.     

创业型企业员工敬业度的影响因素及提高措施研究

在21世纪,企业的竞争最大化地表现在人才的竞争上,对于企业来说,拥有高度敬业的员工是竞争力最强的表现。因此,如何提升员工敬业度是企业需要迫切解决的问题。尤其是对于处于创业期的企业来说,只有增强员工的凝聚力和敬业度,才能使企业有快速的发展。     

Employee involvement in American corporations

At the direction of the U.S. Senate subcommittee on Governmental Affairs, the general Accounting Office (GAO) conducted a survey of employee involvement practices within American companies. The population consisted of top management within Fortune's 500 largest manufacturing and 500 largest service companies. An analysis of the data examined three broad areas relating to employee involvement: (1) the existing organizational programs and processes such as personnel practices, information sharing, and training; (2) the degree of corporate participation in specific employee involvement programs including the reasons for undertaking employee involvement programs, and the perceived barriers to the implementation of employee involvement programs; and (3) the perceived effect of employee involvement on organizational operation as measured by changes in indicators of performance and activities within the internal business environment.     

Work Values and Preferences for Employee Involvement in the Management of Organizations

This study has 3 objectives: to develop a scale to measure preferences for involvement in management (PIM), to examine if PIM are related to work values (altruism, pride in craftsmanship, collectivism, and individualism), and to examine if PIM are affected by a bundle of work values. Data are taken from 749 participants to develop a psychometrically appealing scale for measuring PIM. Using the universalistic perspective, we predict a positive relationship between PIM and altruism, pride in craftsmanship, and collectivism, and a negative relationship between PIM and individualism. Using the synergistic perspective, we hypothesized that PIM are likely to be positively affected by a bundle of work values. Our results support the universalistic perspective because PIM are positively related to altruism, pride in craftsmanship, and collectivism, and negatively related to individualism. Our results did not support the synergistic perspective. In the final section of the paper, we outlined the implications of our results for organizational practice and public policy.     

中国文化情境下包容性领导对员工敬业度的影响

包容性领导是一种当前备受关注的新型领导方式。本文通过对国内95家企业共665位员工进行问卷调查,主要考察包容性领导对员工敬业度的影响、组织认同的中介作用和平衡互惠的调节作用。研究结果显示：包容性领导显著正向影响员工敬业度;组织认同在包容性领导与员工敬业度之间起到中介作用;平衡互惠在组织认同与员工敬业度之间起到调节作用;并且平衡互惠正向调节组织认同对包容性领导与员工敬业度的中介作用。因此,企业应该采取开放包容的领导方式,通过提高员工的组织认同感,提升员工敬业度。     

中小企业员工敬业度影响因素及提升策略研究

人力资源是企业的关键资源之一,具有高度敬业度的员工已经成为企业最好的竞争资源,如何有效地提升员工敬业度成为企业管理人员的重要工作之一。然而,对于中小企业而言,提高员工敬业度不是一朝一夕的工作,而应放眼未来着手眼前。中小企业管理者应该从企业自身实际出发,摸清本企业员工敬业度的基本状况,从满足员工心理需求入手,帮助员工树立职业理想,在企业内部创设"以人为本"的企业文化,提高员工的满意度,进而提升员工敬业度,促进企业和谐发展。     

个人因素视角下科技型企业员工敬业度的差异分析

科技型企业作为市场最敏感、新技术创新活动最为活跃、最敢于冒风险的一支力量,其知识型员工的敬业度直接影响到企业的绩效。而个人因素中的性别、学历、工作年限、职位以及性格特征等因子会在员工敬业度上形成差异影响。所以,企业管理者应该根据差异有针对地甄选、留任员工。     

工作与家庭支持对员工创造力的影响

由于现代社会发展极快,所以需要现代企业不断调整与改革。在这种情况下,社会各界开始注重员工的创造力,并将创造力作为人资管理的重点内容。基于此,论文针对工作与家庭支持对员工创造力的影响展开全面探究。     

DEA方法在员工招聘中的应用

员工招聘是提高人力资源效率的重要途径。科学、有效的员工评估方法是保证有效招聘的关键。文章针对传统招聘方法存在的不足,提出在员工招聘中运用DEA方法对应聘者进行评估,并以实例证明此方法是有效可行的。     

基于员工满意度的物流企业人力资源管理研究

在人力资源理论研究的基础上,分析了影响物流员工工作满意度的主要因素,并结合实际案例,探讨了当前物流企业员工工作满意度的现状,在此基础上寻求提高员工满意度的人力资源管理途径。     

Retaining Employees Through Anti–Sexual Harassment Practices: Exploring the Mediating Role of Psychological Distress and Employee Engagement

The present study utilized sexual harassment, organizational climate, and engagement theories to articulate a process model of how perceived anti–sexual harassment practices and sexual harassment incidents relate to affective commitment and intentions to stay. The authors hypothesized that perceived anti–sexual harassment practices and sexual harassment incidents would relate to employee engagement, both directly and indirectly through psychological distress. Moreover, psychological distress and employee engagement were hypothesized to mediate the relationships of perceived anti–sexual harassment practices and sexual harassment incidents with affective commitment and intentions to stay. Study findings supported these hypotheses within two subsamples of female (N = 3,283 and 3,207) and male (N = 3,460 and 3,300) military personnel. © 2014 Wiley Periodicals, Inc.     

Individual Performance in Turbulent Environments: The Role of Organizational Learning Capability and Employee Flexibility

Organizational learning capability (OLC) and employee flexibility help firms navigate the challenges faced by organizations operating in turbulent environments. OLC includes dimensions such as experimentation, risk taking, openness, dialogue, and participative decision making. Employee flexibility is considered a crucial tool for strategic human resource management in tackling environmental turbulence. Accordingly, we pose the following research question: how, and to what extent, is individual performance enhanced by OLC and employee flexibility in turbulent environments? The major impact that environmental turbulence has on change and flexibility requirements suggests that employee flexibility plays an important role in the impact OLC has on individual performance. However, we found no prior studies that explicitly analyzed this mediating function of employee flexibility. In this study, we tested three hypotheses that link OLC and individual performance, OLC and employee flexibility, and employee flexibility and individual performance. We applied a structural equation methodology, using partial least squares path modeling, to a sample of 174 academics at a Latin American university (a highly turbulent context). Our results show employee flexibility fully mediates the relation between OLC and individual performance given the presence of environmental turbulence. © 2015 Wiley Periodicals, Inc.     

Workplace Privacy: Employee Relations and Legal Implications of Monitoring Employee E-mail Use

The tradeoff between employees’ workplace privacy and employers’ need to protect company assets, safeguard proprietary information, and avoid costly litigation has been receiving increased attention (Lee and Kleiner 2003; Mello 2003; National Workplace Institute 2004). This tradeoff often favors employers, as the legal system provides much leeway for employers to monitor employees’ electronic communications in the workplace. However, employers need to consider the effect such monitoring has on their employees since employee and employer attitudes about monitoring often diverge. In this article, we explore workplace email monitoring from both employee relations and legal perspectives and discuss implications for employee morale. An earlier version of this research was presented at the 2005 Association on Employment Practices and Principles Conference, Baltimore, MD.     

企业员工沉默行为研究述评及启示

当员工有能力改进当前企业绩效时,却对企业中存在的潜在问题保留了相关观点,这种现象被称为员工沉默。虽然员工沉默有助于减少管理信息泛滥,使得组织关系更为融洽。但同时其给企业和个人带来了很多负面影响,应引起广泛关注。     

支持性人力资源实践与员工工作绩效的关系研究

近年来,随着经济迅速发展,人力资源部开始通过不断尝试实施各种人力资源实践活动来改善并规范企业的管理,人力资源工作人员也逐渐意识到支持性人力资源实践的重要性。支持性人力资源实践包含公平奖惩,员工参与和成长空间三个维度,正能体现组织认同员工贡献、信任员工并对员工进行人力资本投资。本研究以我国珠三角地区企业为主要研究对象,基于339个研究样本,采用文献研究法、问卷调查法,并运用相关分析、探索性因素分析、验证性因素分析和多元回归分析法等,来探讨支持性人力资源实践和工作绩效三者间的关系,并证明了支持性人力资源实践对工作绩效存在显著的正向影响作用。     

浅析管理沟通在员工关系管理中的作用及应用

现代社会中较物质资本而言,人力资本在经济活动中更活跃更具发展特性,从而使其成为现代经济增长的主要因素,甚至是首要因素。随着企业竞争的日益激烈,如何留住、用好人才,已成为人力资源管理面临的重大挑战。由此员工关系管理的重要性和必要性越来越凸显出来,在一定程度上,我们甚至可以说员工关系管理的和谐与否决定着企业经营的成败。     

Managing electronic communications: a new challenge for human resource managers

Advances in information and communication technology are not only changing the way work is conducted but also influencing the development of human resource management (HRM) as a field of practice. In order to understand how HR managers are grappling with this issue we review the misuse of electronic communication in the workplace through the international literature and also recent court and tribunal cases in Australia. In particular, we consider the impact of new communication technologies in blurring of the boundaries between home and work and the way in which this is being dealt with by HR managers. In this paper we draw out the challenge of balancing the interests of employees and organisations, and outline the tension between HR as a strategic partner and employee champion. While not advancing a dystopian view, we argue that in many workplaces new surveillance technologies are being routinely utilised to increase employer control and that such low-trust practices are likely to be counterproductive and may undermine the profession of human resources management.     

企业员工压力管理系统的构建——基于人力资源管理的视角

过度、持续的工作压力不仅对员工身心健康产生危害,还会导致一系列的组织问题,因此员工压力管理日渐受到企业的重视。从人力资源管理的视角构建企业员工压力管理系统,即构建压力预防、压力控制和压力补偿的三级压力管理系统能够有效解决这一问题。     

职工篮球对于企业发展的重要性

随着社会经济的不断发展和现代企业制度的逐渐完善,企业管理更加趋向于人性化和科学化,重视开发职工的生产潜力和生产价值。在企业发展的过程中,职工参加篮球活动能够更好地促进企业文化的建设,提高职工对企业文化的认同感,提高职工的工作积极性和主动性,增强企业内部的凝聚力,促进企业的可持续发展。论文主要针对职工篮球对企业发展的重要意义进行探究。     

The devolution of HR to the line: Implications for perceptions of people management effectiveness

The devolution of human resource responsibilities from human resource managers to line managers is both a growing and global trend. A number of authors has suggested that there are positive as well as negative consequences of devolution. The current study conducted a survey of US human resource managers to explore the effect of devolution on human resource managers' perceptions of people management effectiveness in their organizations. Results revealed a positive effect of devolution on perceived people management effectiveness. However, this effect was qualified by an interaction between devolution and line support. Contrary to expectation, this interaction revealed that providing line managers with training and support for their human resource responsibilities had a greater positive impact on perceived effectiveness in organizations that had not devolved (non devolvers) compared to those that had (devolvers).