员工流动动因分析及风险控制

在社会环境的改变,员工受教育程度增高等原因的作用下,员工流动率也呈现出增长趋势。本文主要研究影响员工流动的因素,员工流动的意义和风险以及企业如何有效控制员工流动率,抵制过高员工流动率给企业带来的风险。     

基于公平性理论的饭店员工流动分析

目前,一些饭店的员工流动率很高,造成饭店服务质量下降,饭店经营成本增大。导致员工流动的直接诱因是结果不公平,潜在因素是程序不公平。而交往不公平感也是导致员工流动的一个显著因素。饭店应从多角度出发,引导员工建立正确的公平观,使企业形成积极向上的公平文化氛围,建立公平合理的薪酬体系,确立以人为本的管理思想,努力提高员工的满意度,降低员工流动率,提高饭店的盈利能力以及良好的口碑效应。     

高员工流动率企业的留人策略

过高的员工流动率降低了员工的忠诚度和对组织的承诺,给企业经营发展带来了极大的负面影响.如何保持适当的员工流动率,有效留人,已成为现代企业的重要课题.该文从企业可控制的角度出发,对造成企业员工流动率居高不下的主要原因进行了分析,并结合现实情况,提出了降低企业员工流动率的留人策略.     

企业利润的无形杀手——员工流动成本初探

随着社会经济的发展,当今企业员工流动率持续偏高。本文就此问题作为切入点,通过对员工流动成本的构成加以分析,揭示出员工流动是企业利润的无形杀手,希望能给企业在员工流动管理方面提供一些思路。     

知识型员工流动特征及动因分析

现今经济的竞争主要是人才的竞争。随着新兴产业的崛起,知识员工作为知识和科学技术的载体成为推动经济发展的主要动力。知识员工的高流动率不但给企业带来了各方面的成本的增加,甚至是核心竞争优势的丧失。因此,对知识员工的流动特征和动因进行深入分析是十分紧迫和必要的。     

知识型员工流动的原因与对策探讨

企业对知识型员工的需求量日益增强,但知识型员工的流动率却越来越高。本文在介绍知识型员工流动的现状的基础上,由里到外、由浅到深,层层剖析知识型员工流动的原因;最后从调整薪酬福利待遇、改革绩效考核制度、优化工作环境等方面提出相应的解决对策,旨在为企业知识型员工管理中提供一些参考建议。     

酒店员工流动率合理值计算方法

员工流动对酒店具有正反两方面的影响,其流动率存在一个合理值可使酒店的利益最大化。酒店员工流动率过高,这已是酒店业的普遍现象。员工流动对企业的影响是双面的。从酒店角度来看,适度的人员流动,可优化酒店内部人员结构,使酒店充满生机和活力,还能给企业带来新的经营理念。然而酒店员工流动率过高却会给酒店经营管理带来一定的消极影响,如可能增加酒店的经营成本;影响酒店在职员工的工作积极性,容易导致人心涣散;高层     

个人需要与员工流动机理的探究

员工是企业极为重要的资源,过高的流动率会对企业造成巨大的损失,确保合理的流动是非常重要的,员工自身需要的满足是他们做出流动决策的重要基础。本文根据马斯洛的五种个人需要与流动的关系,引入员工满意度作为中介变量,创建解释员工流动机理的传导链,构建员工流动研究模型,并以此指导企业管理者,来控制不合理的员工流动。     

企业员工流动风险管理分析

如何保持适当的员工流动率是社会普遍关注的问题。然而在关注员工流动率的同时,我们更应该关注流动的员工本身。据此思想,本文利用风险管理的方法,在分析流动员工的基础上,将员工流动问题进行了风险划分,并由此提出了相应的风险防范及控制措施。     

关于知识型员工流动的研究

在愈发激烈的市场竞争中，知识型员工作为知识的承载体成为企业的核心竞争优势，而知识型员工在今天仍然是人才市场的稀缺资源。知识型员工的高流动率是经济发展的必然趋势，而这种现象必定会对企业带来损失。企业面对知识型员工高流动率的状况应该采取相应的激励措施，留住这些员工，维持企业的竞争力。     

基于演化博弈的企业员工跳槽行为探析

企业员工的跳槽会使企业遭受巨大损失,本文借鉴演化博弈论分析企业与员工跳槽行为之间的博弈关系,构建企业与员工之间的演化博弈模型,分析企业和员工两个群体策略选择的演变趋势。研究发现,员工是否选择"跳槽",与员工当前的工资收益、跳槽所获得的收益、企业实施监管所付出的成本、企业为了留住员工所实行的激励支出、企业对违约跳槽员工实施的罚款等参数相关。在此基础上,本文提出企业想要减少员工跳槽行为,可以从完善企业内部管理机制、加强与员工的信息沟通、积极建立良好企业文化三个方面采取措施。     

不确定环境中企业实施组织即兴的组合策略

如何在不确定环境中保持灵活性是当今企业的必修课。发源于爵士乐演奏的"即兴发挥"的思想为企业成功应对环境不确定性带来了有益的思路。本文从四个方面阐述了实现有效即兴发挥的组合策略,能够为企业管理者提供启发和借鉴。     

企业员工边缘化的结构维度与人口学变量的差异性分析

组织有效性是组织研究中的一个中心主题,研究者和实践者都设法确定能够增加组织有效的行为和减少无效的行为的一种组织结构和行为。员工边缘化理论为研究组织有效性提供了一个新的视角。近年来,员工边缘化问题得到了学界和实务界的共同关注,但大都停留在理论探索阶段,尚缺乏一个成熟的员工边缘化测量量表。本研究探索性地设计了一个五维度的员工边缘化内容结构量表,具有较好的效度与信度,在此基础上,检验了员工边缘化对离职意向的显著预测作用,并进行了员工边缘化及其各个维度在人口学变量上的差异性分析。     

心理契约违背和员工离职的关系研究

在中国环境背景下,员工会在组织社会化的初期阶段形成各自的心理契约,进入组织后,由于个体差异、组织实践等多方面因素影响,造成心理契约破裂,进而产生心理契约违背,员工从态度和行为上发生变化,从而带来离职现象。从员工心理契约形成及心理契约违背的作用机制角度出发,可以在人力资源管理实践中采取相应的对策来主动防止员工离职。     

Employee Flow as an Integrated and Qualitative System: Impact on Business-to-Business Service Quality

Purpose: This article develops and tests the effect of a complete model of employee flow on business-to-business (B2B) customer service outcomes.

Methodology: Employee flow in organizations refers to all inflows, outflows, and internal movements of staff, and is a crucial human resources area. However, research rarely deals with employee flow as a whole. Instead, studies generally limit themselves to individual employee flow aspects, such as employee turnover, and limit outcomes to internal organizational issues. This study employs hierarchical regression and structural equation to model the effect of an integrated and qualitative measure on B2B service quality through the INDSERV scale.

Findings: Employee flow, especially net outflows, affects service quality perceptions through various mediated relationships. Employee flow affects outcome quality through potential and soft process quality and impacts hard process quality through potential quality. Relationship frequency, supply chain integration of the customer, and environmental characteristics are significant moderators.

Research implications: The introduction of complete employee flow as a predictor variable is a research advance and can be extended to many research settings. Confirmation that INDSERV scales have an internal progression is new and informs future model building.

Practical implications: Managers, especially in bigger and service-oriented companies, might employ integrated employee flow indices as a practical management metric. The tendency of B2B processes to separate client and customer staff (e.g., through technological bridges and call centers) is discouraged by the finding that employee flow affects outcomes partly through soft process, relational quality. Managers should attend to frequency and customer integration.

Contribution: The use of integrated and qualitative employee flow models in modeling service outcomes, especially in B2B settings, is an original contribution, as is the hitherto untested progression within the subconstructs of the INDSERV B2B service quality scale.     

“80后”员工组织支持感对离职倾向的影响研究

采用问卷调查法以及验证性因素分析、偏相关分析和分层多元回归分析等统计方法,探讨"80后"员工的组织支持感对其离职倾向的影响作用进行分析,并在影响作用方面与工作满意度方面进行了比较。结果表明,"80后"员工的组织支持感呈多维结构,可分为工具性支持感、情感性支持感、利益性支持感、价值性支持感和发展性支持感五个维度。"80后"员工的组织支持感总体对其离职倾向有显著的负向影响作用,并且单独地、利益性和发展性支持感对离职倾向具有显著的负向影响作用。"80后"员工的组织支持感比工作满意度对其离职倾向有更强的影响作用。     

Assessing the Effects of Employee Turnover on the Performance of Small and Medium-Scale Enterprises in Nigeria

The significant role small and medium-scale enterprises (SMEs) plays in growth and development is acknowledged universally. As a group, they generate more new jobs and introduce innovative ideas, products, and business methods. However, this important group is incapacitated by numerous factors militating against their growth, particularly in Third World countries such as Nigeria. In this study the authors identified major factors that affect the productivity of SMEs thereby hindering their growth. Their findings relate factors such as the dearth of skills, absence of managerial talents, and employee turnover to enterprise performance, productivity, and growth ability. Employee turnover is found to have a significant and negative correlation with SME performance. This indicates that the lower the employee turnover, the higher the performance of SMEs, and vice versa.     

Effect of newcomer socialisation on organisational commitment,job satisfaction,and turnover intention in the hotel industry

The academic literature features organisational socialisation as playing a crucial role in the early stages of newcomer employment. During this assimilation stage, newcomers adapt to a new workplace more effectively if socialisation is encouraged. It has been found that socialisation minimises the negative effects of unmet expectations on overall organisational effectiveness, including employee turnover – an issue that has become a considerable problem for many hotels. Extending this logic, this study aims to understand socialisation by specifically assessing whether turnover is determined by employees' beliefs about job satisfaction and individual commitment to an organisation and the hotel profession in general. The study of 428 respondents from 61 international tourist hotels in Taiwan implies that social interaction enables organisations to gain, from an increase in commitment to the organisation, job satisfaction and a decrease in newcomers' intent to leave the hotel profession. Two major contributions to the existing literature result (a) commitment to the organisation plays a dominant role in employee turnover intent and (b) job satisfaction is a powerful method of reinforcing individual commitment to the organisation.     

How does employee development affect turnover intention? Exploring alternative relationships

This study explores alternative relationships between perceived investment in employee development (PIED) and turnover intention by including affective commitment, perceived internal employability, and perceived external employability as potential mediators. Data were collected through a structured survey from 337 employees working in two large companies in Italy. The factorial validity and dimensionality of the latent constructs studied were evaluated in a confirmatory factor analysis framework, and the mediation hypotheses were tested in a full structural equation model. Results show that the overall effect of PIED on turnover intention is negative and almost fully mediated by external employability and affective commitment, whereas the path through internal employability is not supported. More specifically, PIED increases commitment, which in turn limits the likelihood of turnover. In addition, although perceived external employability is positively associated with turnover intention, PIED seems to reduce this effect by negatively affecting employee perceptions of their marketability in the labour market. The study supports the assumptions of social exchange theory in explaining turnover behaviour as a consequence of employee development support. Contextually, it questions the existence of the employability paradox because it does not reveal either a retention path via perceived internal employability or a turnover risk via perceived external employability.     

Employee Turnover in International Brand Hotels in Russia: A Comparison of Nationals and Foreign Nationals

ABSTRACT

This empirical study tests the relations between employee turnover and the organizational dimensions of service climate, comparing nationals and foreign nationals in the international brand Russian hotel industry. This study extends the geographic scope of employee turnover to the undertested Russian context. Responses were analyzed using a partial least squares model. Results show that nationals’ and foreign nationals’ responses to model variables diverge. Job insecurity directly affects the turnover intentions of Russian nationals, while its effect for foreign nationals was indirect through organizational commitment and job satisfaction. Compounded indirect effects of turnover antecedents and service climate dimensions are also examined and discussed.