Consumer understanding,perceptions and behaviours with regard to environmentally friendly packaging in a developing nation

There has been very little research conducted into sustainable consumption patterns, knowledge and attitudes in relation to environmentally friendly packaging in South Africa. Market research that has been conducted in relation to sustainable consumption has largely been based on overseas studies and is therefore limited in that its reflection of information is from a first world country perspective. Environmental knowledge has been found to impact environmentally friendly behaviour both directly and indirectly. Both quantitative and qualitative data were collected to investigate South African respondents' understanding (knowledge) and perceptions of environmentally friendly packaging as well as the extent to which they exhibited green behaviour with regard to environmentally friendly packaging activities such as reusing and recycling. The data gathered for this study were collected by means of a questionnaire distributed to respondents using snowball sampling through Facebook networks. The snowball sample required respondents to answer the questionnaire and pass it on to other Facebook users. The unique benefit of this study is that it is conducted in a developing nation where issues such as sustainable consumption are new and evolving. There is limited promotion or implementation of environmentally responsible practices by authorities or industry. South African consumers in this study were found to exhibit limited knowledge of what environmentally friendly packaging is, how to differentiate it from normal packaging, as well as its benefits. However, actions are even less evident with regard to environmentally friendly packaging. Recommendations of how to improve knowledge as well as facilitate purchase of environmentally friendly packaging are provided.     

酒类包装物押金税务会计处理和纳税筹划

酒类企业包装物收取押金是普遍现象,不同酒包装物押金征收增值税和消费税的规定是不相同的。本文分别以白酒、啤酒、黄酒和其他酒为分析对象,首先探讨收取押金的税务会计处理,其次分析包装物收取押金不退和连同产品一起销售相比的纳税筹划利益,得出酒类包装物收取押金可以获得延期纳税筹划利益。得出啤酒和黄酒包装物收取押金获得延期纳税筹划利益较大,白酒包装物收取押金会计处理方法不同影响纳税筹划利益等研究结论,为酒类企业经营管理者进行纳税筹划决策提供一些建设性意见。     

A Packaging Visual-Gustatory Correspondence Effect: Using Visual Packaging Design to Influence Flavor Perception and Healthy Eating Decisions

Visual elements of packaging design serve as a powerful, cost-efficient tool for manufacturers and retailers alike to communicate sensory features of the product to consumers and influence their consumption behaviors. Based on studies of packaging design, cross-modal correspondences, and food science, this research establishes a “packaging visual-gustatory correspondence effect” whereby the image of a food product placed at the bottom (vs. top) of the package façade enhances consumers’ expectations (Study 1A) and actual perceptions (Study 1B) of the food’s flavor heaviness. Further, this effect carries over to help consumers make healthier eating decisions such as eating less of the food (Study 2) and subsequently choosing a healthier snack (Study 3). This research also shows that the packaging visual-gustatory correspondence effect is moderated by consumers’ processing style such that those who engage in holistic (vs. analytic) processing are more affected by the location of the food image on the package façade (Study 4). Our theoretically novel findings are also conducive to addressing the self-control dilemma: The location of the food image on the package façade can serve to increase flavor perception but decrease consumption quantity.     

Brazilian Consumer Preferences for Processed Tomato Packaging Using Conjoint Analysis

Brazil is the largest producer and consumer of processed tomato products in Latin America. However, the consumption preferences related to this product are poorly studied. The aim of this study was to evaluate the influence of certain characteristics of processed tomato product packaging on Brazilian consumer preferences. The revised Personal Involvement Inventory (PII) and conjoint analysis (CA) were applied to 206 consumers in Brazil. Four packaging attributes were evaluated: colour (green, red, and yellow); material (sachets, tin, and brick carton packaging); the presence of additional information; and the presence of “easy-open” devices. The CA technique showed that in general, the Brazilian participants were influenced positively by red brick carton and sachet packaging and by the presence of additional information and a device that facilitated opening the package. The results presented in this study are useful for the food industry to develop packaging and marketing strategies using consumer profiles.     

The importance of packaging in purchase and usage behaviour

This study's primary objective is to analyse how consumers evaluate product packaging in two distinct phases of the consumer decision‐making process: at the moment of acquisition and post‐consumption. The packaging's technical, functional and informative attributes, as well as its influence on satisfaction and loyalty, were evaluated. An empirical study was conducted with a product of immediate consumption, milk, using four versions of packaging and a total sample of 265 family units. The model was evaluated using partial least squares (PLS), and differences were compared using variance analysis. The results demonstrate the most and least valued attributes, the primary differences between the four types of packaging, and the perception generated at each moment. The research provides interesting theoretical and empirical perspectives and has business implications for marketing directors and product managers.     

Can health “halos” extend to food packaging? An investigation into food healthfulness perceptions and serving sizes on consumption decisions

The purpose of this research is to examine how perceived food healthfulness and package partitioning interact to impact intended and actual consumption. Across three studies, findings indicate that both intended consumption and actual consumption of the perceptually healthier food items increase when packaging is not partitioned. Further, partitioning does not change the intended or actual consumption of foods perceived as less healthy. Accordingly, perceptually healthy foods tend to be consumed more when servings are not partitioned, suggesting a positive health halo leading to a “healthy = eat more” consumption pattern. The role of affect regulation theory and, more specifically, guilt, in this process is examined. These findings have implications for marketers, food manufacturers, and public policymakers interested in reducing obesity.     

A sustainable Retailer's journey to sustainable practices: Prioritizing the customer and the planet

Rapidly increasing demand for eco-friendly products is evidence of consumers' intention to make responsible purchases. As a result, companies and retailers are increasingly pressured to reconsider their product lines and provide environmentally friendly products in order to satisfy their customers' demands. The current study aims to explore how sustainable retailers, sustainable product packaging, sustainable product availability, and lower price perception impact sustainable behavioral intention towards (SBI) sustainable consumption behavior (SCB). A survey in the form of a self-administered questionnaire was used to get information from millennials for this study. Smart Partial Least Square (SEM) was employed to analyze the data. This study's sample was obtained using judgmental sampling, resulting in 297 valid responses. The results indicate that millennials are progressively adopting environmentally responsible consumption practices. The study found that sustainable retailers, sustainable product packaging, availability, and lower pricing perception contribute to sustainable behavior intentions. The findings indicate that promoting ecological practices and environmentally conscious consumers can assist developing nations in attaining sustainability and ecological stability.     

Communicating Environmental Information: Are Marketing Claims on Packaging Misleading?

The increased usage of questionable environmental marketing claims has become an issue of concern for academics, policy makers and consumers. Much of the research to date, has focused on the accuracy of environmental claims in advertisements, with the information on product packaging being largely ignored. This study uses a content analysis to examine the environmental information on packaging. More specifically it examines the packaging of the population of dishwashing liquid bottles available in grocery stores in a large city in Australia. Evaluation criteria are developed to classify the various types of information and the degree to which the information is "misleading". Seven different informational categories and four accuracy categories are developed. These criteria are developed based on the existing environmental advertising literature and environmental marketing regulations in the U.S. and Australia. It was found that a majority of the packaging information can be classified as being not accurate.     

物流包装中存在的问题及措施

要实现物流的绿色化,必须实现包装的绿色化——绿色包装。我国商品过度包装不利于可持续发展和节约型社会的建设,高投入、高消耗、低质量、低效益,导致了资源浪费和生态环境恶化。我国应顺应国际环保发展趋势,倡导绿色包装,制定包装及商品包装的管理办法,采取包装模数化、大型化和集装化以及绿色材料技术等措施实现包装的合理化与现代化。并将物流与包装有机地融合在一起,大力发展绿色物流体系下的绿色包装。     

Sustainable consumption and plastic packaging: Relationships among product involvement,perceived marketplace influence and choice behavior

This study examines the relationships among human value connotations (instrumental and terminal), product involvement, perceived marketplace influence, and choice behavior in the context of sustainable consumption. Data was collected from 612 urban Indian residents who regularly consume sustainable products, e.g., non-plastic packaging bags. The study operationalizes the partial least square structural equation modeling method in consort with the covariance-based structural equation modeling. The research demonstrates the direct impact of instrumental and terminal values on product involvement and the direct influence of product involvement on perceived marketplace influence towards plastic packaging-related choice behavior. It is pertinent to focus on both instrumental and terminal connotations of human values to augment product involvement for plastic packaging. Limited studies have examined the possible relationships between two distinct yet interconnected connotations of human values on product involvement and perceived marketplace influence in the context of sustainable consumption related to plastic packaging.     

Sensory Aspects of Package Design

Packaging is a critical aspect of the marketing offer, with many implications for the multi-sensory customer experience. It can affect attention, comprehension of value, perception of product functionality, and also consumption, with important consequences for consumer experience and response. Thus, while it was once viewed as being useful only for product preservation and logistics, package design has evolved into a key marketing tool. We introduce the layered-packaging taxonomy that highlights new ways to think about product packaging. This taxonomy has two dimensions: the physicality dimension, which is composed of the outer–intermediate–inner packaging layers, and the functionality dimension, which is composed of the purchase–consumption packaging layers. We then build on this taxonomy to present an integrative conceptualization of the sensory aspects of package design as they affect key stages of customer experience.     

Mobile Phone Use as Part of Young People's Consumption Styles

The paper reports on an empirical study of the connection between consumption patterns and mobile phone use. The data stem from a survey of Finnish young people aged 16–20. The results indicate that young people's relationship to the mobile phone is consistent with their general consumption styles. An "addictive" use of the phone was related to "trendy" and "impulsive" consumption styles and prevalent among females. Technology enthusiasm and trend-consciousness was linked to impulsive consumption and "hard" values and prevalent among males. A frugal mobile phone use was not related to gender but to environmentalism and thrifty consumption in general. The traditional gender division in mobile phone use styles that could be observed is interesting in the light of conjectures that genders are becoming more alike in their use of new technology. Technology enthusiasm, usually regarded as a "typically male" thing, was also linked to "female" consumption styles. This may reflect young men's changing relationship to consumption.     

浅谈绿色包装在物流企业中的应用

以低排放、低能耗、低污染为特征的新经济发展模式,使低碳生产、低碳生活正在逐步成为人们的行动准则,＂使用绿色简易包装＂的呼声日益高涨。通过分析绿色包装的重要性、现状及存在的问题,提出了绿色包装在物流活动中的对策。     

Consumers' perceptions of food packaging: an exploratory investigation in Potchefstroom,South Africa

Consumers form perceptions of various food products through their comprehension of the visual stimuli on food packaging that attract their attention. These perceptions directly affect their purchasing decision at the point of purchase, which emphasizes the importance of attention‐capturing packaging attributes. However, little research is available regarding consumers' perceptions of food packaging, especially in the South African context. This study aimed to explore a sample of South African consumers' perceptions of food packaging and how these perceptions were formed through the perceptual process. A qualitative, exploratory study was conducted by means of 25 semi‐structured interviews and through the use of ambiguous mock packaging as a projective technique. Participants were questioned regarding their general perceptions of food packaging. The attention‐capturing ability of packaging as well as consumers' interpretation of this packaging after exposure to the mock packaging was also discussed. Findings from the study indicated that participants mainly based their perception of food packaging on its functional (being purposive, recyclable and informative) and physical attributes (being attractive, of high quality and hygienic). This study also indicated that information and visual attributes of packaging are important to gain consumers' attention in‐store. Participants' comprehension of packaging included general associations of specific food products with certain types of packaging, such as associations with quality and shelf life. Negative associations with packaging mostly entailed difficulty to handle the product, poor quality of the product and environmental problems. This study identifies those product attributes that participants regarded as the most important stimuli for forming positive perceptions regarding food packaging. It is important for manufacturers to pay attention to the information on perceptions that was gained in this study, as it might help them to create packaging that better fulfil consumer needs. These findings could also be applied in a larger study of a quantitative nature, which will ultimately result in more positive consumer shopping experiences and consumer satisfaction regarding food packaging.     

未来超市 离我们有多远?

<正>成本是普通超市5倍,首家未来超市扩张、盈利面临难题。可曾想过:去超市购物时购物车可自己上电梯、包装全机器运作,甚至收银都无人工?近日,安徽乐城投资股份有限公司投资3000多万元打造的中国首家电子化未来超市正式开业。据悉,这家名为乐城超市采用20余项顶尖技术,成本相当于普通超市5倍,投资方希望3年内在安徽开设400家此类超市。业界认为,未来超市模式虽然新颖,但过高成本和消费者习惯使其扩张和盈利都面临难题。     

The Influences of Portion Size,Context and Package Characteristics on Snack Food Consumption: Evidence from a U.S. Rolling Cross-Sectional Survey

Using a rolling cross-sectional sample of over 40,000 U.S. snack food consumers during 2004–2010, we build a three-dimensional model to study how portion sizes, consumption context, and package characteristics jointly affect the amount of food consumed. As with prior research, we find that consumption does increase with larger portions. However, this effect diminishes significantly when accounting for the consumption context and packaging characteristics as consumption drivers. Most important is how the snack is presented to consumers at the point of consumption (type, size, and quantity of packages). We also find that snacking on impulse, alone, with a beverage, or while watching television increases the amount consumed, whereas socializing or snacking at home decrease consumption. We test our model over seven snack types (potato chips, crackers, cheese puffs, nuts and seeds, tortilla chips, pretzels, popcorn), and find that our results hold even for products with different cross-category granularity, palatability, and satiety.     

Matte matters: when matte packaging increases perceptions of food naturalness

Matte surfaces, that is, those that are dull or lusterless not glossy and shiny, are a current trend in packaging. But does packaging surface affect what consumers think about the product inside it? We focus on consumers’ perception of packaged food products at the point of sale. Using three experiments, we show that food in matte packaging can be perceived as more natural. Notably, the effect of matte packaging only holds for rather artificial products. When matte packaging increases perceptions of product naturalness, consumers also expect the product to be tastier and are more likely to buy it.

     

Smart packaging: definitions,models and packaging as an intermediator between digital and physical product management

ABSTRACT

The purpose of this paper is to examine the traditional ‘contain–protect–communicate–facilitate convenience’ model of the main packaging functions, to revise each component of it in relation to packaging strategies and smart packaging applications, and to establish a new model of the main packaging functionalities concerning the analysed data. The scientific approach of this paper is twofold: it is based on an extensive literature review focused on articles related to packaging science and on a set of empirical observations from industrial cases of enhanced packaging with a higher emphasis on interactive packaging. The key findings of this paper are the two principal purposes of smart interactive packaging: (1) to enhance the product’s functionality or experience in order to serve its primary initial purpose more effectively and (2) to improve consumers’ experiences through engagement and entertainment in both the retail and the usage environment. This paper proves its originality by considering shifts in technological opportunities in packaging to assure a broader range of design options in packaging and engagement, thereby leaving packaging as static item. Also, bridging the general consumer experience between digital marketing and physical shopping using packaging is a novelty in retailing and brand management. This research is in its early stages and limitations are given from the modest proliferation of smart and interactive packaging into empirical contexts. New technologies of packaging and the design decisions are expected to have significant practical implications for brand and retail managers as well as consumers.     

Low involvement,low price and low quality image renegotiated – a case study of staple food package design

The food sector is identified as one of the fastest growing industries introducing package innovations and new package designs. This article is based on a packaging development project of a food company producing eggs. The case presents the company's first-time engagement with package development. The materials generated during development project serve as a starting point for an interpretive single case study. The units of analysis are three perspectives identified by the various research as essential for the packaging development project. These are the food company's, an outsourced branding and packaging consultants' and that of the consumers'. This study is motivated by how the package attributes are perceived as meaningful in the particular context and by how the package attributes are created when a low involvement primary food product package is developed. The exposition of case study findings is organised according to a theory-led literature review outlining the essential package attributes and a project-led case describing how these attributes were created during the project. The results show signs of substantial qualitative differences in contribution of the participants as well as the quality of information they provided for the package development. Moreover, findings on packaging development indicate that the practical interplay between company, external consultancy and information generated by the consumer research provide together a backed up and sharper view on packaging development decisions made during the project.     

Are large portions always bad? Using the Delboeuf illusion on food packaging to nudge consumer behavior

Exaggerated portion sizes are generally pictured on the front of product packaging in order to stimulate food craving and encourage consumer purchasing decisions. However, one problem with such images is that they can set inappropriate norms as far as food consumption is concerned and hence result in people serving themselves more than they otherwise might. The research reported here builds on the fact that depicting a food portion in a smaller (vs. larger) container (i.e., plate or bowl) creates the illusion of a larger (vs. smaller) portion, although the actual quantity of food remains the same (this is known as the Delboeuf illusion). Here, we demonstrate in two experiments that by presenting food in a smaller container (thus giving rise to the illusion of a relatively larger portion), participants have higher purchase intentions (study 1) and perceive the food as being more appetizing (study 2) but, crucially, decrease the size of the portion that they serve themselves (studies 1 and 2). Overall, by giving the impression of a larger portion on product packaging, the Delboeuf illusion could potentially be used to nudge consumers to find food more desirable, while at the same time leading them to reduce their serving, thus potentially benefitting both consumers and the food industry.