Price competitiveness of tourism packages to Australia: Beyond the “Big Mac” index

One issue facing any country or region concerns its price competitiveness as a package tour destination. One method of measuring this is to use what in other contexts has been referred to as the Big Mac approach. The “Big Mac” is a simple product with ingredients in fixed proportions, whereas the tourism product is a very complex one comprising different components depending on tourist expenditure patterns. There is no equivalent tourism product offered across countries, as the nature of the product is tailored to the origin market, expenditure levels and the length of the trip involved. The key issue is that of how to standardize the products being compared, so as to determine their relative price competitiveness. A method of constructing price competitiveness indexes, developed by the authors, can be applied to develop measures of the price competitiveness of different tour packages. This paper has three aims: To set down the essence of the preferred approach to measuring price competitiveness, noting its advantages and limitations; to employ this approach to construct price competitiveness indexes for package tours to Australia from Japan and the USA; and to indicate areas for farther research into the price competitiveness of package tourism worldwide.     

U.S. Tour Operators and Travel Agencies

Abstract

The purpose of the study reported in this paper was to explore the services and package tours for people who have difficulty walking provided by U.S. tour operators and travel agencies, and to identify barriers encountered when planning and operating the tours. Accommodations and eating-drinking establishments were the least desirable environments for people who have difficulty walking due to inaccessibility and negative staff attitudes. Attractions and transportation staff displayed higher attitudes but facilities were not accessible. The graphical display of data of accessibility barriers and staff attitude barriers indicated that the four tourism sectors did not comply with the 1990 Americans with Disabilities Act.     

An Analysis of Regional Positioning and Its Associated Food Images in French Tourism Regional Brochures

Summary

The image of France has often been associated with that of food and wines and images of food products, vineyards and restaurants have traditionally dominated national and regional promotional strategies and tour operators' brochures alike. Indeed, food represents a powerful eye-catcher and a strong symbol of quality of life and authenticity, as a result it has represented an important theme used in advertisements. However, the food theme is in fact multiple and can also be used to portray symbols of cultural identify, communication and status. Therefore, the present study first aims at identifying the different food images that can be used by tourism advertisers in their promotional material. Secondly the study aims at investigating how different food images can be used for specific destinations' positioning strategies. The research uses a content analysis to identify the types of food images used in 19 French regional tourism brochures. Results show that country products/dishes and raw/natural products dominate food images followed by wine and vineyards images. Images of food producers, chefs, restaurants and the presence of people in the pictures on the other side are underrepresented. Parallels between the categories of food images used in brochures and the corresponding positioning strategies chosen by the regions are not very strong. Nevertheless, the study indicates that regions that position themselves on the traditional/rural/authentic theme use mostly images of raw products, country products and market scenes while only a few regions position themselves on the gastronomy dimension. In other terms, the cultural dimension of food as an identity marker for the regions is its principal use, and images of food associated to communicating/sharing or to status/lifestyle statements are rarely used in French regional brochures.     

The tour operator industry: An analysis

This paper analyzes the function and structure of the domestic tour operator industry which represents a large part of domestic tourism. The tour operator industry in the United States is polarized into a few large stable and many small less stable firms. Entry into and exit from the industry is easy, and the paper shows that from 1978 to 1985 only 34 percent of the firms remained in the industry. The tour operator's main functions are primarily to reduce information and transaction costs for the consumer and to reduce promotional expenditures for suppliers. The second part of the paper analyzes different types of package tours to the Hawaiian Islands and shows that basic package tours (accommodation and transportation only) provide a bigger discount to the consumer (15% than do inclusive tours (—3%). Suggestions are made as to how the industry may become more stable in the future.     

Selling Strategies and Shopping Behavior—An Example of Taiwanese Guided Package Tourists to Mainland China Destinations

China has become the most visited destination in the world for international tourists. The number of Taiwanese tourists going to China on guided tours has increased; “shopping” and “optional tours” are the two most controversial consumption experiences for them due to price competition. This study aims to investigate the Taiwanese guided package tourists’ shopping intentions and behavior when traveling in China and also to examine how their shopping behaviors are influenced by sales representatives, local tour guides, and other tour participants. This study found that benefits sought, perceived sympathy, and social acceptance are often used by service providers to persuade tour participants to buy. It is expected that the study can contribute to tourism industry theory, and help the travel industry to improve the quality of guided package tours to China.     

Cultural variation in the use of leisure time: Foreign tourists at the Grand Canyon

Abstract

Though time has often been treated as a sociological variable in the study of leisure, common assumptions about cultural variation in the use of leisure time remain largely untested. This study examined the time‐budgets of foreign visitors on organized tours at Grand Canyon National Park. Using over 1,400 observations of 40 tours, we examined the time‐budgets of Japanese, French, and other European tour groups. Significant differences in the allocation of time were found among the Japanese and European groups. The paper concludes by discussing the implications of the findings and of time‐budget studies in general for research and leisure behavior.     

Key Components for Organizing Architectural Tours in Isfahan,Iran

Architectural heritage attracts many tourists due to its aesthetic features and celebrities. Architourism as a new niche tourism strives to attract those who are interested in architectural heritage. This paper highlights the introduction of Isfahan city (Iran) as a new architourism destination. This research also has three other major purposes: (1) to identify the attractions for promoting architourism in Isfahan; (2) to investigate the key components for organizing architectural tours; and (3) to introduce architectural tour packages. Using a qualitative method clearly shows that demography, visitor/tourist interest, motivation and expertise, the time and duration of the visit, providing special tourism facilities, organizing educational and research activities and marketing are key components in organizing architectural tours. The results also illustrated that Isfahan has buildings, urban collections and historical textures that can be attractions for promoting architourism. Further analysis illustrated that Isfahan city has potential to organize architectural tours with 16 themes.     

The Use of Stated Preference Model in Travel Itinerary Choice Behavior

Abstract

This study uses the Stated Preference Method and Multinomial Logit Model to examine the choice behavior of a sample of consumers who chose between six tour alternatives that differed according to five variables: specifics of tour, price, duration of tour, types of flight, and arrangement of free time. The results indicate that most of the consumers were affected by the price of the travel product when they were selecting the package tour. The duration of tour and type of flight were important factors to respondents under 40 years old. The older the tourists were, the more attention they paid to the contents of the tours. After estimating by MNL, the results also showed that the goodness-of-fit of the model was reasonably good. By conducting a strategic simulation of the third tour alternative, which had a higher market share, the best strategy was to reduce the price by 5% in order to increase the market share. The study demonstrates the usefulness of the stated preference model in the analysis of choice behavior for travel itinerary.     

Tourism and representation: a scale for measuring gendered portrayals

This paper analyses the nature of the images of women and men represented in tourism marketing and discusses the wider socio-cultural impact of such imagery. It begins by briefly discussing the gendered nature of tourism experiences and then reviews work on tourism, gender and representation. The paper's substantive contribution to tourism gender research, however, is its adaptation and development of a content analysis technique which facilitates the quantitative analysis of gender representations. A case study of a range of UK tour operators' brochures is presented which confirms that tourism representation relies heavily on the use of women as sexualized product adornments. The value and limitations of the content analysis research tool are discussed, as is its further applicability as a measurement of representations in tourism marketing.     

Buyer Decision-Making Behavior in International Tourism Channels

Summary

Despite the development and maintenance of effective channel relationships in international tourism markets being critical to a firm's success, little research has been undertaken in business-to-business relationships in cross-national markets (March 1997a; Crotts, Aziz & Raschid 1998). This research paper offers insights into the decision-making behavior of a critical intermediary in international tourism channels, the inbound tour operator (ITO). In an exploratory study, the purchasing attitudes of ITOs, in their functions as purchasers of tourism products on behalf of overseas clients, are examined. Respondents were asked to assess the importance of a number of supplier attributes for three types of tourism products: hotels, coach companies and restaurants. Twenty-six inbound tour operators specialising in the Asian or Japanese inbound markets into Australia were surveyed; though small in number these firms handled over 800,000 visitors to Australia in 1998 (including 82% of the entire Japanese market). The results from a 43-item questionnaire, designed after preliminary discussions with ITOs, reveal differences between the attitudes of Japanese-market and Asian-market ITOs in their purchase decision-making behavior and in buyer attitudes toward different product types. The findings offer useful lessons for suppliers in the management of their relationships with inbound tour operators.     

A Field Experimental Investigation of Managerially Facilitated Consumer-to-Consumer Interaction

Positive social interactions among consumers are considered increasingly important elements in corporate relationship marketing efforts. There is scant empirical research, however, demonstrating the effect of consumer interactions facilitated by service industry managers on consumer evaluations and behavioral intentions. This study employs a field experimental methodology utilizing four half-day cultural heritage tours (n = 156) to examine consumer-to-consumer (C-to-C) interactions within the group travel context. Research findings demonstrate that managerially facilitated C-to-C interactions significantly increase tour member satisfaction and enjoyment. Theoretical and managerial implications are discussed, and calls are made for more field experimental methodologies to be used in tourism research.     

A probabilistic analysis of guided tours for tourists during the slack season

Issues germane to the provision of guided tours for tourists wishing to visit a particular location during the slack season have received scant theoretical attention in the tourism literature. Therefore, we conduct a stochastic analysis of guided tours for tourists during the slack season. We first delineate a general model that accounts for the common features of guided tours to city attractions and to other scenic locations. Second, we determine the long run fraction of demand that is lost to the firm providing the guided tours. Third, we ascertain the long run fraction of time that the guided tour providing firm is unable to satisfy the demand for such tours. Finally, we use the stationary Poisson process and show how our previous two general results might be used to shed practical light on the slack season provision of guided tours to tourists.     

Relationships in the Distribution Channel of Tourism

Summary

This paper examines industrial relationships in the distribution channel of tourism. Distribution becomes one of the most significant elements of tourism marketing as it determines all other aspects of the marketing mix. This paper concentrates on the conflict experienced in the distribution channel between hoteliers and tour operators in the Mediterranean summer/seaside resort context. It attempts to illuminate the area, to identify significant variables for its assessment and to provide a solid background for further research on the topic. Research in Greece demonstrates that Mediterranean hoteliers increasingly find the power of tour operators from Northern European countries very challenging. Similarly with other intermediaries, in order for tour operators to remain competitive in the marketplace they reduce the profit margins of their suppliers at destinations and thus reduce the profitability levels of enterprises and the economic impacts at destinations.     

The price competitive position of Mediterranean countries in tourism: Evidence from the Thomson brochure

Tourism in the Mediterranean region is highly dependent on the few, large, mass market tour operators situated in the North European tourist originating countries. Price competition is intense both between the tour operators and between the Mediterranean countries themselves. This paper uses the hotel package prices listed in the Thomson summer and winter brochures to develop relative price indexes of each Mediterranean country with respect to the Mediterranean average. Indexes are developed in the 3 star, 4 star, 5 star, 7 nights and 14 nights, half-board holiday packages. The prices in the Thomson brochure can be regarded as a unified, internally consistent, set of price data, compiled by the largest UK tour operator and offered to UK tourists desiring a Thomson summer holiday. The change through time of the competitive relative price ranking of hotels, regions and countries listed in the Thomson brochure, may be regarded as an important competitive indicator by industry operators and national policy makers concerned about tourism development.     

Dependency on Tour Operators

Abstract

Tour operators have increasingly emerged as the most powerful and influential factor of international flows from the main generating countries to various destinations, since they are able to interpret and manipulate the “push” and “pull” factors of the tourism process to a commercial end. As a result, many tourist-receiving destinations have to face the intervention of foreign tour operators in their tourism industry. Despite the crucial role played by tour operators for the development of insular regions' tourism, little empirical evidence is available on the relationship between tour operators and the destination tourism suppliers. This paper presents the findings of a study undertaken during the summer of 1997 on the Greek island of Crete. From the findings, it is evident that the Cretan tourism industry is heavily dependent on tour operators, and that various actions should be undertaken by the island's public and private sector to overcome this problem.     

The impact of successful cross-competencies on a career in tourism in Italy: the meeting point between the students’ perceptions and the requirements for professionals

ABSTRACT

The paper aims to understand how the changes occurring in the tourism sector are affecting the labor market in Italy, with a special focus on the relevance of successful cross competences (SCC). It focuses on comparing the relevance of these competencies in the perception of both students preparing to enter the tourism field and tour operators. The two-step study combined qualitative analysis that put forth specific characteristics of the tourism labor market in Italy through interviews with experts, and quantitative analysis that correlated the requirements of the tour operators to the ideas students have of what competencies tour operators entering the field should have. The results evinced differing perceptions of SCC and their relative importance in professional fields. Students manifest to miss awareness of the importance of SCC for their future careers. Furthermore, organizational ability, self-control and self-esteem were perceived by tour operators as the most important competencies to be acquired.     

Tourism expenditure patterns in China

Using China’s urban household survey data for 2002–2009, this study compares the impacts of the socio-economic and demographic characteristics of urban household expenditure on tourism in different age cohorts. The life cycle age profiles of group-tour and non-group tour expenditures are obtained by decomposing total household expenditure. The results show that the age profile of total tourism expenditure is hump-shaped, which conforms to consumers’ income discretionary expenditure cycles. The age profile of group-tour expenditure is hump-shaped whereas that of non-group tour expenditure is S-shaped, corresponding to the substitution of group and non-group tours as children grow older. The implications are discussed in the context of tourism marketing with a view to providing useful segmentation information for tourism decision makers.     

Third world tour landscapes

This paper focuses on landscapes experienced by tourists on package tours to India. It examines how structure and content of 13 package tours create landscape experiences for the mass tourist which have little coincidence with the experiential reality of India. In this case, package tours encapsulate the visitor in vehicles and hotels in isolation from authentic environmental stimuli. Tours also direct tourists toward northern cities at the expense of southern and rural culture realms. Modern urban settings overshadow traditional ones and itineraries stress monuments to the past over current, every-day events and activities. Thus the tourist on a package tour, although inside India, is rendered an outsider to Indianness.     

Visibility,power and exclusion: The (un)shifting constructions of normativity in wedding tourism brochures

This article examines the trends in dominant representations of couples and places in wedding tourism promotional materials. It applies an eleven-category visibility framework to analyse 671 images from 16 years (2004–2019) of brochures from a UK-based tour operator. Content analysis shows that majority-centric imagery remains dominant throughout, with minority groups significantly under-represented, despite wider societal changes. Drawing on an intersectional approach, the article makes visible power asymmetries, omissions and inequalities in tourism representations. It argues that such exclusions and narrow portrayals of couples perpetuate not only the hegemonic messages of heteronormativity but also reinforce whiteness, age and body normativity, while maintaining gender stereotypes and intertwining traditional wedding ideals with consumerist desires for secular consumption.