Adoption and Use of Electronic Meeting Systems in Large Australian and New Zealand Organizations

As globalization increases and competition grows, firms are becoming increasingly dependent upon group work and collaboration. The recent surge of reengineering efforts to reinforce a process view of organizational work and the emergence of virtual corporations spanning the globe indicate that firms are relying more on group work today than ever before. Information technology (IT) may have the capability to greatly enhance the quality of collaboration in accomplishing group tasks. This paper focuses on electronic meeting systems (EMS), which are mostly aimed at supporting group work in a face-to-face setting, and empirically assesses their adoption and use in supporting task-oriented collaborative work in Australian and New Zealand organizations. Results from survey data collected from 147 organizations indicate that EMS adoption has been somewhat limited. Most organizations had not adopted EMS to support group work. Further, both the level of adoption and level of use of EMS within the organizations was very low. Barriers to adoption were identified along with implications for future research. Organizational barriers, including compatibility with cognitive styles, lack of incentives and resistance to change, were the most important adoption obstacles. Technological and costs issues were somewhat less significant. Overall, the findings are fairly similar to the US study on which the survey instrument was based, though some adoption differences occurred which may be related to the structure and ownership of the organizations.     

Chinese relationship management: a qualitative study of banking in New Zealand

This study investigates the relational factors and motivations of Chinese migrant consumers towards financial service providers in New Zealand. Using convergent interviews, a deeper understanding is developed of immigrants’ relational behaviour with service providers. These relationships with service providers are significantly influenced by traditional Chinese values and guanxi and relational embeddedness plays an important role in how they are developed. The research contributes a better understanding of the interplay between Eastern and Western cultures in service relationships among immigrant groups. A general theory of the Chinese perspective of customer relationship management is developed. The implications for how marketing practitioners manage their relationships with migrant customers are explored.     

Looking Back to Move Forward: A Review of the Evolution of Research in International Marketing Channels

Over the past fifty years, the scope of research on international marketing channels has significantly evolved. From an early focus on factors influencing the expansion of marketing channels internationally, the literature now investigates a myriad of topics related to the challenges of selecting channel structures and managing channel relationships. This article investigates the evolution of international marketing channels research by reviewing 353 international channels-related articles published from 1965 to 2014 under a periodization approach. The assessment of the state and evolution of the literature is used as a foundation for the identification of emerging themes that will move the field of international marketing channels forward.     

Fiscal and Regulatory Impediments to the Entry of New Firms in Five Transition Economies

ABSTRACT

This article focuses on the impact of fiscal and regulatory measures, at various levels of government, on the establishment of new businesses. We are interested in finding out whether, and to what extent, the existing rules and regulations (in particular the fiscal and regulatory frameworks) have impeded the entry of new firms in the early stages of transition. We are also interested in comparing the impact of such impediments amongst countries in different stages of transition. The paper is based on a survey of nearly 400 newly set up (de novo) firms in the Czech Republic, Hungary, Poland, Albania and Lithuania, all established in the 1992-94 period. We concentrate on four specific areas of regulation: registration and licensing of new businesses, rules governing the purchase or lease of commercial real estate, labour and employment laws, and the fiscal rules (taxes and contributions) to which new enterprises are subjected.     

Revisiting FSAs and CSAs in Sub-Saharan Africa: Evidence from Ghanaian Firms

Sub-Saharan Africa (SSA) is widely perceived as a region of countries with low technological capabilities, weak complementary assets competing on basic country specific advantages (CSAs) and relying on transferred technology. In this paper we argue against this perception. Integrating the extended concepts of Location Bound (LB) and Non-Location Bound (NLB) Firm Specific Advantages (FSAs) within a “revisited” CSAs/FSAs matrix, we provide evidence that home-market grown LB-FSAs and their transformation to NLB-FSAs are induced by domestic Ghanaian firms’ strategic and export orientation.     

新经济下企业国际化运营的供应链机制研究

为了研究新经济下中国企业国际化运营的供应链机制 ,根据新经济下我国企业国际化运营的新特点 ,从理论上概括和分析了基于网络经济时代的企业国际化运营的供应链机制。并提出了如何构建好企业级的供应链网络机制。     

DM技术及其在数据处理中的应用

简要介绍了DM(数据挖掘 )及其工作过程 ,并指出了数据挖掘过程中应注意的问题 ,最后给出了一个具体的数据挖掘的例子     

基于DSRC和CDPD的先进公交系统

本文首先讲述了ITS中的2种通信技术——专用短程通信（DSRC）和蜂窝数字分组数据网（CDPD）的基本概念、工作原理及系统特点等，然后提出了一种基本这2种通信技术的先进公交系统，并对各个子系统的功能结构进行了描述。     

Customer Relationship Management in Electronic Markets

Abstract

Customer relationship management, or CRM, has found increased attention in both the academic and managerial worlds of marketing in recent years. While the Internet has greatly enabled the application of CRM in fostering loyal customers, the preliminary results on the effectiveness and efficiency of technology-based CRM has been far from discouraging. The authors identify various contentious issues behind the various key concepts of relationship management and identify several areas that deserve closer academic scrutiny and managerial inspection. The paper also comments on the extent to which Internet technology can bring about closer relationships with a firm's customers.     

一种在频域上直接计算测向示向度的方法

本文根据一具体的测向系统的原理,提出了利用方位信号的频谱直接计算测向示向度的方法,该方法可在低信噪比下,准确地给出信号入射示向度,且所需A/D采样次数少,运算量小。文章最后给出了一组实际的测量结果。     

信任与战略决策绩效:对中国家族企业高层管理团队的一个实证研究

大量文献讨论了我国私营企业中的“信任”问题;许多轶闻式的证据也表明,私营企业高层管理团队成员的彼此信任程度极大地影响了其绩效和成长。本文试图从高层管理团队的角度,探讨信任与企业战略决策绩效的关系,并揭示高层管理团队内信任的影响因素。通过实证研究发现,我国私营企业高层管理团队内的信任度与团队成员间的社会交往程度有非常密切的联系,同时,信任度直接影响了高管层的战略决策绩效。     

PTE,innovation capital and firm value interactions in the biotech medical industry

Unlike previous studies which only focus on the main effect between IC and FV, this research includes PTE with the gap of resource-based view. IC is a key element in creating a competitive advantage, as it has a great influence on FV. A company may put relatively less into IC if it demonstrates higher efficiency. However, previous studies have neglected the fact that relative efficiency and IC affect FV and stock returns directly and indirectly. The research period was from 2006 to 2010 and the main research methods include HRA and DEA. The main research findings include the following. (1) There is a space for improvement in terms of the total technical efficiency. (2) PTE has a significant moderating effect between IC and FV. (3) IC and PTE have a significant influence on FV. (4) Apart from PTE and stock returns, IC and FV show significant differences within the sub-industry.     

The quest for consumer engagement via cause-related marketing: A mixed method study in an emerging economy

The present study attempts to understand the concept of consumer engagement (CE) in Cause-related Marketing (CRM) context. Utilizing a simultaneous qual + qual mixed method research approach; the authors have attempted to consider two research questions: (1) how online retail organizations operating in India are framing CRM campaigns for enhancing consumer engagement, and (2) what are the factors that motivate consumers to engage with CRM initiatives of online retailers. Integrating the findings of the study with the ‘Hierarchy of Engagement Model’ provided by Grewal et al. (2017b), the authors have proposed a conceptual model of CE in CRM context. Further, the study provides implications for both academics and marketing practitioners.     

Electronic logistics service quality and repurchase intention in e-tailing: Catalytic role of shopping satisfaction,payment options,gender and returning experience

This paper empirically examines the mediating role of shopping satisfaction between electronic logistics service quality (e-LSQ) and repurchase intention. Further, this paper investigates the moderating role of gender, payment options, and returns or replacement experience on the link between e-LSQ and shopping satisfaction (and repurchase intention). Empirical data comprising 640 Indian online shoppers are analyzed with covariance-based structural equation modeling. The findings indicated that the condition of the shipment is the most crucial e-LSQ dimension and its linkage with shopping satisfaction varies across payment options, gender, and returning experience. The poor condition of the shipment might have triggered the returns in e-tailing in the Indian context. The findings will help e-tail managers design a robust logistics network to retain and win despondent customers.     

基于SDH的MSTP中的数据交换芯片设计

针对在SDH上构建多业务传输平台(MSTP)的需求,介绍了一种能在SDH传输和接入设备中提供灵活的数据业务支持的PoS(PacketoverSDH)数据交换芯片的设计方法。该芯片基于共享存储器的交换结构,采用了先进的流水线设计方式以提高整体交换容量。芯片支持服务质量保证(QoS)和组播(Multicast)功能,可用于SDH传输和接入设备中,为SDH上的数据业务支持提供简单而高效的解决方案。     

第三代移动通信智能天线的研究现状及发展趋势分析

本文首先简单地介绍移动通信发展以及第三代移动通信（3G）的技术特征和实现目标，并阐述了如何用多址来解决通信资源紧缺的问题，随后重点讲述智能天线的定义、优点、组成、工作原理、信道模型以及要解决的关键技术问题和发展现状。最后，提出了智能空分多址的概念，并对智能天线未来的发展进行了分析和预测。     

在战术空中指挥和控制系统中的数据链通讯

战术空中指挥的控制系统(ACCS′S)把指挥和控制单元的计算机连接到其它计算机,并且连接到武器系统以确保实时的战术信息得以迅速交换。本文对由ACCS和北约组织(NATO)现在和将来使用的数据链结构体系进行了综述。这种结构体系现在包括各种战术数字信息链(TADIL)标准和NATO链标准。在不久的将来,联合战术信息分布系统(JTIDS)将是一个主要的结构组成部分。同时本文也对将来的结构体系进行了推测,描述了某些正在被加以考虑的概念,例如国际标准化组织(ISO)参考模式的作用也在本文中给出。     

Labor-management contract negotiations in an electronic meeting room: A case study

We present perhaps the first case study of labor-management contract talks conducted in an electronic meeting room supported by a computer Negotiation Support System (NSS). The organization's union and management representatives spent a total of 57 hours (13 sessions) in the electronic meeting room; their efforts resulted successfully in a contract ratified by both sides. The NSS described comprised three tools from theGroup Systems electronic meeting system and three ad hoc tools. Besides the NSS, three other intervention factors were introduced in tandem with the NSS: new negotiation process techniques, the active involvement of third party mediators, and a unique negotiation setting. The new process techniques were introduced based on the goals of integrative bargaining and the Win-Win techniques. The negotiation process was divided into three distinct stages: strategy, issues, and bargaining.     

Filling the Empty Shell. The Public Debate on CSR in Austria as a Paradigmatic Example of a Political Discourse

Instead of essentializing and defining what CSR “is”, we analyze CSR as a political discourse in which different actors struggle to fill the empty shell of Corporate Social Responsibility (CSR) with a legitimate interpretation. In this paper we take the current debate on CSR in Austria as an example to demonstrate how this debate is shaped by changes in the greater socio-economic environment. We suggest that this debate might be paradigmatic for the development of CSR in the European/International context. We argue that the debate and the political moves concerning an implicit or an explicit concept of CSR are rooted in a more fundamental question: the societal (re-)embedding or disembedding of companies.     

Efficient replenishment in the distribution channel

Efficient replenishment (ER), a business process that involves the reduction of order cost to facilitate deliveries of goods from the manufacturer to the retailer, is becoming increasingly important in distribution channel management. While a well-executed ER program is expected to lower total channel costs and increase channel profit, very little is known about how this incremental channel profit is distributed between the manufacturer and the retailer and how it varies across the two common channel relationship structures, retailer price leadership and manufacturer price leadership.In this paper, we develop the conditions under which the manufacturer and the retailer gain more or less from the adoption of ER based on a game theoretic channel model of bilateral monopoly under the two channel relationship structures. We develop analytic results on the impact of ER on purchase quantity, price and the distribution of profits in three cases, namely, (1) when only the retailer adopts ER, (2) when both the manufacturer and the retailer adopt ER, and (3) when the manufacturer and the retailer are vertically integrated in the distribution channel, which adopts ER.The results, which can be generalized for all demand functions, show that the manufacturer benefits from the retailer's adoption of ER only when the manufacturer's holding cost relative to the retailer's is sufficiently large, relative to its order cost relative to the retailer's. By adopting ER, the retailer gains more than what the manufacturer gains even if the manufacturer is the price leader. Both the parties are likely to gain more if they both adopt ER than if only the retailer adopts ER. The incremental channel profit due to the retailer's ER adoption is highest in a vertically integrated distribution channel and is greater in a retailer-led channel relationship than in a manufacturer-led relationship.