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1.
Russell Belk 《Journal of Marketing Management》2014,30(11-12):1101-1118
AbstractThere are numerous and substantial effects of the use of digital technologies on consumers. I focus here on the ways in which these technologies have brought changes to the extended self. This review builds on earlier work considering digital subjectivities. I find that the human–machine digital interface results in a series of challenging theoretical issues. In considering these issues at the broadest level I also address how the affordances of digital technologies may cause us to rethink the notion of extended self, the body and the relationship between objects and consumers in digital environments. 相似文献
2.
Rebecca D. Watkins Janice Denegri-Knott Mike Molesworth 《Journal of Marketing Management》2016,32(1-2):44-70
This theoretical article highlights limitations in the current trend towards dichotomising full ownership and access-based consumption by recognising a broader, more complex array of ‘fragmented’ ownership configurations in the context of digital virtual goods (DVGs). In challenging this dichotomy, we recognise that the relationship between ownership and possession becomes particularly significant. We therefore consider how prominent DVG ownership configurations may shape the way in which possession is assembled, potentially reducing consumers’ scope of action relative to DVGs and leaving possession susceptible to disruption. Conversely, we acknowledge ways in which consumers’ continued attempts at possession may impinge upon the agency of ownership mechanisms within the market. Our analysis ultimately builds upon existing understandings of both ownership and possession, theorising their often overlooked relation in consumption. 相似文献
3.
Janice Denegri-Knott 《Consumption Markets & Culture》2015,18(5):397-401
In this article the MP3 is described as a marketplace icon. The MP3 is a good proxy to understand digital virtual objects of consumption and market mediation in the digital economy. Using the concept of stewardship as a type of compromised possession reliant on devices, software, market mediators and consumers themselves coming together in a particular way, the article maps out some practices that define MP3 consumption today. 相似文献
4.
Fiona Cheetham 《Consumption Markets & Culture》2013,16(1):91-115
This paper adapts Holt's typology of consumption practices to illuminate consumption practices within the context of British consumers and their household pets. The photo-elicitation technique, autodriving, is used to elicit stories from our participants concerning their cats and dogs. Holt's typology provides a strong foundation for illuminating the consumption practices described in these stories. However, in order to capture the cultural meanings and social dynamics that animate these consumption practices more fully, we propose extending Holt's framework so as to incorporate (1) the agency of the animal; (2) the incidence of literal play; and (3) the moral values underlying consuming as classification. This paper concludes with a discussion on the value of our proposed additions in relation to future cultural studies of human–animal relations and to future cultural studies of consumption in general. 相似文献
5.
Despite the popularity of online spaces that simulate aspects of consumption‐like experiences (online virtual worlds, video games and interactive functions on online retailers) conceptual tools that aim to comprehend such consumer practices are yet to emerge. In an effort to better understand them this paper puts forward a taxonomy that may help us capture emerging consumer behavior in the digital virtual terrain in relation to virtual and material consumption. This may be read as a fluid template that considers the movement between what resides in consumer imaginations as ideal or virtual, its actualization in material and now also digital virtual spaces. We then offer examples of the practices that are emerging, specifically the increase in imaginative resources that interactive media provide; practices that actualize probable, everyday commodities and experiences in the digital virtual and practices that actualize fantastic commodities and experiences in the digital virtual. Finally, we discuss the potential for these to produce new consumer subjectivities and new markets, and as a result we conclude with a discussion of the implications of such developments for consumer cultures, noting the potential for both liberatory/celebratory and critical discourse as well as avenues for future research. 相似文献
6.
Throughout the 1960s and 1970s, financial services remained among the fastest growing sectors in most OECD countries. Since the early 1980s however, the pace of employment growth in financial services has slowed in several countries. In a few of them, such as France, there even have been warnings by industry executives of subsranrial employment losses in the years ahead as result of both market saturation and large productivity increases due to the widespread diffusion of computerised technologies [Le Monde, 1986]. A study recently completed by the authors for the OECD's Centre for Educational Research and Innovation (19871 arrives a conclusions that are at once more optimistic and more complex. 相似文献
7.
The extant literature on celebrity endorsement effects largely focuses on the endorsement effects on consumer evaluations of the endorsed brand. The current study extends the literature by assessing the impact of endorser credibility on two consumer–brand relationship-oriented outcomes – brand relationship quality and consumer self-brand connections. Additionally, the self-brand connection is positioned as a partial mediator of the effect of endorser credibility on relationship quality. A conceptual model is developed and estimated on a sample of 535 Generation Y (youth) consumers from India. The hypotheses are supported and the model demonstrates acceptable fit to the data. Overall, the present study introduces a relationship-building perspective to the celebrity endorsement literature. The results suggest that celebrity endorsers possess the ability to provide meaningful self-definitional benefits to consumers as well as cultivate enhanced relationship quality with the endorsed brands, thus contributing novel insights into celebrity endorsement dynamics. 相似文献
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Zuraidah Zainol Norjaya Mohd Yasin Nor Asiah Omar Nik M. Hazrul Nik Hashim 《Journal of Relationship Marketing》2014,13(4):318-342
This study aims to empirically test a scale to measure the dimensions of relationship investment. An exploratory factor analysis and reliability analysis were conducted on a sample of 150 mobile phone customers, whereas a confirmatory factor analysis was conducted on a sample of 539 customers. The results identified 2 dimensions each for customer and brand investment and validated the measurement items for each dimension. Thus, this study offers a sound scale for potential use in future studies and a useful tool for companies to use to diagnose and plan for an effective engagement strategy. 相似文献
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Janice Denegri-Knott Rebecca Jenkins Siân Lindley 《Journal of Marketing Management》2020,36(9-10):942-971
ABSTRACT The platformisation of digital consumption, means that increasingly many of the things that we call ours – our messages, photos, music, achievements – are entangled in complex socio-technical arrangements which require ongoing market mediation. In this context, refining our understanding of what digital possessions are and how to study them is vital. This requires refocusing research away from existing comparative analyses between digital and material possessions. To do so, we organised an interdisciplinary roundtable discussion with critical marketers and digital media scholars, consumer researchers, digital sociologists and researchers in Human Computer Interaction (HCI) at the 11th Interpretive Consumer Research Conference held in Lyon in May 2019. The result of that discussion is this curation of comments which deal with theoretical, methodological and critical issues and a bold agenda for future research. 相似文献
12.
Facebook has become an important platform for a brand–consumer relationship channel. The current study investigates the influence of perceived socialness and its effect on consumers’ attitude toward brands. Participants (N = 404) were recruited in a large southeast university. A 2 (socialness: high vs. low)?×?2 (feedback control: high vs. low)?×?2 (brand image: high vs. low) between-subject design was conducted. The results of this study identified three important findings. First, high (vs. low) socialness elicited higher perceived relationship commitment, brand trust, and more favorable brand attitude. Second, the effect of socialness on brand attitude was moderated by brand image (positive vs. negative). Third, the mediation analysis showed that the effect of socialness (high vs. low) on brand attitude was fully mediated by perceived relationship commitment and brand trust. 相似文献
13.
《Journal of Strategic Marketing》2012,20(4):381-394
Providers of professional services, such as management consultants, marketing communication, and legal service firms recognize the importance of fostering long-term relationships between consultants and their clients. At a more sophisticated level, the relationship could be examined via the notion of ‘commercial friendships’. The notion suggests that both parties may derive the non-commercial value from a relationship formed for commercial reasons. However, how a non-commercial value of a business relationship is perceived by both the service providers and the clients is not well understood. In a professional service setting, providing skilled services at a reduced rate or free of charge for a client is considered a pro bono work. The value of these services remains unexplored in marketing literature. To address this gap, we conducted exploratory, qualitative research that examined the consultant–client relationship from the perspective of both individuals in a context of pro bono service. 相似文献
14.
Tianjiao Qiu 《Journal of Marketing Management》2018,34(3-4):395-419
The purpose of this research is to investigate how a supplier manages its relationships with multiple buyers in a market structure of imbalanced power to achieve market success. Drawing on resource dependence theory and social exchange theory, we argue that dependence concentration (the degree of revenue concentration of a supplier’s multiple buyers) and fairness perceptions (distributive and procedural fairness) work together to impact a supplier’s market performance. The authors develop a structural model and empirically test how dependence concentration and fairness perceptions impact supplier performance with survey responses from 92 suppliers in the food supply industry. The findings show that a balanced set of dependence relationships governed by fair business policies and procedures leads to strong and effective relationships; and effective relationships with multiple buyers, rather than with any specific buyer, impact sales and profit growth in a market structure of imbalanced power. 相似文献
15.
FIFO技术在SDH数字交叉连接芯片设计中的应用 总被引:2,自引:0,他引:2
交易成本过高是中国企业面临的巨大挑战,努力降低交易成本是中国企业必须解决的问题。本文从实证研究和原因分析两个方面论证了中国企业交易成本过高这一事实。从微观层面来说,诚信缺失是造成中国企业交易成本过高的主要原因,而诸如战略联盟、产业集群、供应链整合等可以扩大企业边界的中间组织是降低中国企业交易成本过高的主要形式,因为这些中间组织的共同特征是, 通过企业间的多种形式的合作,可以减少交易的不确定性和机会主义行为,从而降低交易成本。 相似文献
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Marianny Jessica de Brito Silva Salomão Alencar de Farias Michelle Kovacs Grigg Maria de Lourdes de Azevedo Barbosa 《Journal of Relationship Marketing》2020,19(2):133-163
AbstractThe article aims to analyze the forms of engagement generated from the endorsement of products by digital influencers on Instagram, considering the characteristics of their online posts. A qualitative approach was used to investigate digital influencers’ posts based on semiotic image analysis and the critical incidents technique. The results reinforced that digital platforms enable distinct forms of engagement by establishing new configurations that affect relationship marketing and promotion strategies. In particular, on Instagram, the development of engagement can involve four participants who play different social roles, expanding the process of value co-creation. 相似文献
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从“储蓄约束”到“消费约束”——虚拟经济下的宏观投资决定 总被引:4,自引:0,他引:4
生产力的发展和虚拟经济的演化带来了人们消费内容的变化,引起了产品供给模式的改变,从而改变宏观经济中的投资决定模式。本文在回顾以往投资决定理论的基础上,从消费内容的视角解释虚拟经济以及在虚拟经济下投资决定方式的改变,认为虚拟经济超出实体经济的部分是生产力水平提高的结果,是未计入GDP的精神产品和精神消费品、物质消费品潜在供给能力的“包容器”,宏观投资已经从“储蓄约束型”向“消费约束型”转变。文章通过对我国1978-2003年的宏观数据的计量分析验证了这一结论。 相似文献
18.
立足于建设全国统一大市场的背景,研究不同市场一体化阶段数字贸易发展对消费升级的驱动作用。从机理上看,数字贸易通过创新供给和创新需求,驱动消费升级。将市场一体化的作用分为市场范围效应和价格稳定效应,通过构建数字贸易发展指标体系和面板门槛模型实证研究发现:数字贸易对消费升级的驱动具有门槛效应和非线性特征。随着市场一体化的市场范围效应提高,数字贸易对消费升级的驱动效应呈现“U” 型变化趋势;随着市场一体化的价格稳定效应提高,数字贸易对消费升级的驱动效应逐渐增强。中西部地区的驱动效应大于东部地区,内陆地区的驱动效应大于沿海地区。只有在市场一体化达到一定水平时,数字贸易对消费升级的驱动作用才能充分发挥。基于此,提出加快发展数字贸易和推进市场一体化建设等建议。 相似文献
19.
Gwenaëlle Briand Decré 《International Review of Retail, Distribution & Consumer Research》2013,23(4):363-393
Lighting and temperature are two important stimuli in sensory marketing. However, these stimuli have not yet been studied in controlled retail environments. The objective of this research is twofold: (1) to propose a methodology to infer the effect of different levels of lighting and temperature in a controlled environment with visual aids and (2) to test the impact of these simulated stimuli on environmental perceptions and behavioral intentions, following a Stimulus–Organism–Response model. This model postulates that stimuli should influence internal responses which in turn shall have an impact on behavioral responses. This research is based on the encoding and retrieval literature as well as the literature in physics, ergonomics and environmental psychology. In Study 1, we manipulated lighting and temperature levels in digital photographic images, using relevant cues (illuminance and color temperature for lighting; clothing and activity level for temperature). A between-subjects design experiment was carried out over 387 respondents: two simulated levels of lighting (bright cool light and soft warm light) × two simulated levels of temperature (slightly warm temperature and slightly cool temperature) × three types of stores (jeans store, bookstore, and furniture store). We found that under these simulated conditions, the participants accurately perceived the differences of lighting and temperature levels, as we predicted. In Study 2, the same photographs were used in a within-between subjects design over 110 participants and 330 observations. We tested the impact of these simulated stimuli on environmental perceptions (stimulating and relaxing) and behavioral intentions (intention to buy and intention to spend time in the store). Both a bright cool light and a slightly warm temperature had a stimulating effect on participants’ store perception. Under these conditions, participants also increased their intentions to buy and to spend time in the store. The stimulative perception mediates the relationship between (1) lighting and both intention to spend time in the store and purchase intention and (2) temperature and intention to spend time in the store. These results confirm the benefit of using digitally manipulated stimuli with photographs in controlled environments. 相似文献