Development of intangible cultural heritage as a sustainable tourism resource: the intangible cultural heritage practitioners’ perspectives

ABSTRACT

Authentic intangible cultural heritage (ICH) provides a community with a unique selling point in the globally competitive tourism industry. The process of commodification of ICH, however, has threatened its authenticity and thus sustainable tourism approaches are required to achieve successful transmission and promotion of ICH as a sustainable tourism resource. This paper explores the priorities of ICH practitioners in relation to the development of ICH as a sustainable tourism resource, by utilising South Korea as a case study. The results revealed that from the ICH practitioners’ perspectives, authenticity is a holistic notion integrating the transmitted customs, inherited meanings and the practitioners’ identities. ICH practitioners agree with the potential positive symbiotic relationship between transmission of authentic ICH and promotion of ICH as a tourism resource. To achieve the positive symbiotic relationship, locals’ awareness of ICH, ICH practitioner empowerment and parallel development between tourism development and transmission of ICH are necessary. To date, the practitioner approach to the authenticity of ICH and ICH as a sustainable tourism resource is little explored in the literature, thus this paper makes a valuable addition to the area of sustainable heritage tourism.     

Industrial heritage tourism development and city image reconstruction in Chinese traditional industrial cities: a web content analysis

ABSTRACT

Studies on industrial heritage and industrial tourism development at the city level in China are limited. Through a web content analysis of the industrial components in cities’ images and tourism, this paper attempts to explore whether old industrial cities are promoting industrial heritage tourism and rebuilding postindustrial images. A total of 20 traditionally industrial cities were selected as samples for data collection based on the content of their official websites, and this study finds that industrial heritage and industrial tourism are rarely promoted or even mentioned on those websites, indicating that industrial culture is gradually being eroded in China. Traditional Chinese industrial cities tend to look for opportunities to participate in global competition rather than reflecting and preserving their past through the process of urban development. More attention should be paid in the future to integrating industrial culture into Chinese urban development, both in academic research and in practice.     

Industrial railway heritage trains: the evolution of a heritage tourism genre and its attributes

Heritage tourism forms a specific genre within the wider field of tourism; however, this genre itself encompasses a wide range of different types of heritage attractions, of which industrial attractions, military attractions, stately homes and attractions associated with historic people are all examples. This paper discusses the evolution of industrial railway heritage attractions from their original railway operations to visitor attractions; second, it examines the key attributes defining successful industrial railway heritage attractions; and third, it compares and contrasts these attributes for three industrial railway heritage attractions, spanning three separate locations and two countries (Australia and Malaysia). The findings from the study identify and support ranges of success factors and suggest a framework for examining the genre of industrial railway heritage attractions and their attributes. This framework can direct future studies that investigate the nature of industrial railway heritage trains, and contribute to enriching understanding and knowledge of this genre of attractions.     

The Hershey sugar mill in Cuba: from global industrial heritage to local sustainable tourism development

Although now abandoned, the Hershey sugar mill represents much of Cuba’s history, heritage, culture, and economy. The associated company town, nature gardens, and electric rail line remain in use to date, albeit in deteriorating condition. This paper presents the history of Hershey investment and significance in Cuba, the current state of the site, and the results of an evaluation of the potential for developing the Hershey complex as a sustainable tourism destination and source of local employment. The study concludes that conservation of the site is a cultural imperative for Cuba, but with many obstacles and challenges. Incremental steps toward development may be feasible – particularly with growing potential for open tourism from the US.     

Sculpture trails: investigating success factors

ABSTRACT

This paper examines a diverse range of sculpture trails/routes around the world in order to contribute to research currently being undertaken on linear heritage tourism spaces. This is achieved by investigating the scope and settings of sculpture trails and routes; their role in enhancing community heritage and tourism resources and how strong local partnerships are built and maintained. Two case studies from Australia and Canada, respectively, are presented in detail in order to explore these factors further in relation to how their popularity has grown with tourists and local residents.     

Proposing a sustainable marketing framework for heritage tourism

This study tests a sustainable marketing protocol for heritage tourism institutions. The marketing plans of 20 museums across the United States are examined to grasp the empirical reality of the proposed model. The model is crafted along strategic marketing criteria, including measures such as environment analysis, level of local community involvement, partnership, and maintenance of traditional preservation-based objectives of the museums. A gap between the philosophical underpinnings of the proposed model and the existing marketing strategies is found. It is noted that the contemporary museum ethos in many regions of the United States is centered on short term plans and current survival. Additionally, regardless of locations, funding and short-termism dictate the core elements of all marketing plans. Overall, the results indicate that dedicated efforts and more awareness are needed to sustain the core purpose of contemporary museums. Using an applied approach, this study offers a unique and realistic perspective to a conceptually drawn framework. The results enhance the marketing literature, offer suggestions on how museum marketing plans could include sustainable elements and become part of a sustainable heritage tourism paradigm.     

Community capacity building for tourism in a heritage village: the case of Hawraman Takht in Iran

This paper is concerned with the concept and practice of community capacity building (CCB) within the context of rural tourism. Issues are discussed with specific reference to an Iranian village which is a popular visitor destination. The results of interviews conducted with 34 stakeholders reveal a strong interest in tourism, yet an absence of CCB initiatives due to a variety of factors which include a lack of official support. It appears that CCB is not a prerequisite for tourism at a local level, but respondents felt that it could assist in maximising opportunities for communities to benefit from such development. The study enhances knowledge and understanding of the meaning and implementation of CCB in a part of the world which has been relatively neglected in the literature. Results also have implications for authorities and the tourism industry at work in rural areas as well as residents.     

Agricultural heritage as a creative tourism attraction

Agritourism cannot only offer recreational activities to tourists, but can also preserve and display intangible and tangible agricultural heritage. This research investigates four objectives (1) exploring the tendencies of tourists towards organizing agri-tours; (2) investigating the tendencies of tourists towards intangible and tangible agricultural heritage; (3) determining the priority of tangible and intangible agricultural heritage from the tourists’ perspective; and (4) analysing the mean difference between tangible and intangible agricultural heritage from the perspective of tourists. The results revealed that tourists are interested in agri-tours and both tangible and intangible agricultural heritage. Lastly, the results allow us to conclude that from the tourists’ perspective, there is no difference between intangible agricultural heritage and tangible agricultural heritage.     

Tourism-based heritage conservation in Murshidabad: an appraisal

The article appraises the outcome of promoting tourism as a strategy for heritage conservation in the case of Murshidabad, an archetypal historic town in decline in India. A relational maturity-based framework has been used to examine the complementarities and conflicts between tourism and heritage conservation in the town. The prevailing nature of tourism conservation relationship in Murshidabad upholds the criticality characteristically observed in developing countries, where governments focus primarily on the revenue generating potential of built-heritage centric tourism ignoring the conservation attention necessary to retain authenticity and meaningful existence of historic structures. The overarching issues emerging from the current level of relational maturity in Murshidabad are identified with suggestions for possible policy implications of the study.     

The classification of heritage tourists: a case of Hue City,Vietnam

Heritage, especially with World Heritage status, is increasingly becoming the main attraction of many tourist destinations. Heritage tourism is also the major tourism product in Hue city, Vietnam. Hitherto, there are almost no official statistics and research pertaining to heritage tourism as well as heritage tourists in Hue. This study aims at providing a preliminary profile of heritage tourists to Hue city and identifying different categories of heritage tourists, with a special focus on package tourists. The international heritage tourists' profile seems to be similar to official statistics of international arrivals, indicating almost no difference in socio-demographic profile between heritage tourists and general tourists in the context of Hue. Various significant differences were found between international and domestic tourists in terms of tourist characteristics, trip profile and the perception of Hue. Adopting McKercher's [(2002) Towards a classification of cultural tourists. International Journal of Tourism Research, 4, 29–38] cultural tourist classification, five categories of heritage tourists were identified, including purposeful heritage tourists, sightseeing heritage tourists, casual heritage tourists, incidental heritage tourists and serendipitous heritage tourists. Among these, sightseeing heritage tourists and purposeful heritage tourists were dominant.     

The theory of planned behaviour in the context of cultural heritage tourism

An emerging body of literature addresses multiple aspects of cultural heritage tourism in multiple environments worldwide. This study seeks to contribute to current knowledge, studying visitors to a heritage building in the UK through the lens of the theory of planned behaviour (TPB). A questionnaire based on the various predictors associated with the TPB was designed to gather participants' motivations to visit the heritage building, including visitation to sightsee, attend events, and experience gastronomy at the building's restaurant. The findings confirm the validity and impact of attitude towards the behaviour, subjective norms, and perceived behavioural control on behavioural intention, in this case, to become involved in heritage building visitation. In addition, it was noticed that respondents' level of agreement suggests their preparedness to invest in terms of travel, time, and financially spending when visiting heritage buildings. Implications of the findings will be discussed and future research avenues suggested.     

Exploring empowerment within the Gullah Geechee cultural heritage corridor: implications for heritage tourism development in the Lowcountry

While scholarship on the Gullah Geechee (GG) people has been extensive, little research has examined heritage tourism's potential to empower or disempower the GG. In an attempt to shed light on this, the Gullah Geechee Cultural Heritage Corridor (GGCHC) was chosen as a case-study site because of its 2006 designation by Congress to protect and promote the unique attributes of the GG's cultural heritage. Qualitative interviews were conducted to unearth how heritage tourism was psychologically, socially, politically and economically empowering or disempowering the GG. The interviews described heritage tourism as having both the potential to be a positive force for good, as well as destructive. Specific positive examples of empowerment discussed were increased pride in being GG, tourism providing opportunities for community members to come together around certain initiatives such as the Sweetgrass Basket Festival, tourism being a ‘carrot’ to clear heirs’ property issues, and the many economic opportunities associated with tourism in the Lowcountry. One example of disempowerment which transcended all four dimensions of empowerment was the claim that frauds were posing as GGs and attempting to benefit from the current renaissance surrounding the culture. Implications to the marketing and management of Lowcountry heritage tourism are discussed.     

Negotiating authenticity: Cathar heritage tourism

This paper explores the negotiation of authenticity with the case of Cathar heritage tourism in southern France. Also known as the Albigensians, the Cathars were a medieval sect practicing in the Languedoc Region of southern France from the tenth to the fourteenth century. Cathar heritage tourism is based upon various museums, heritage centers, castles, and seasonal trading fairs or markets supplemented by the activities of Cathar re-enactment or ‘living history’ societies. This interest in Cathar heritage has led to a highly saturated calendar of events. In 2010, for example, the total number of all varieties of these events in France was 36, with over 4000 people actively participating and the events attracting upwards of about 3 million visitors annually.

Based on a case-study approach, the geographical breadth of Cathar heritage tourism in France is outlined, giving brief case studies of each of the main types of tourist experiences. This is followed with a discussion on how notions of authenticity and commodification are constructed by key participants through the staging of particular types of Cathar heritage tourism.     

Possible marketing tools for heritage tourism: the potential of implementing information and communication technology

The prevalence of information and communication technologies (ICTs) has major marketing impacts on both the demand and the supply side in cultural and heritage tourism. However, while there is quite substantial research on how ICTs affect visitors and their experiences, little can be found in the literature on the supply side. The purpose of our study is to fill this gap. To do so, we executed in-depth interviews with 20 experts from cultural and heritage tourism in Germany. Through the interviews we gained evidence from the supply side on five discourses, which evolve around the issues of the shift in visitor typologies and demand, marketing benefits of digital technologies, preconditions and barriers of implementation and currently relevant technologies. All in all, the results clearly increase our understanding on what experts think on the implementation and use of ICTs in cultural and heritage tourism. Recommendations for practice regarding, for example, cooperation and professionalization and for further research conclude our analysis.     

The sustainable integration of cultural heritage and tourism: a meta-study

This paper presents a cross-disciplinary thematic investigation into the relationship between cultural heritage and tourism. It systematizes evidence on concepts, policies and strategies and provides an interpretive synthesis illuminating the factors deemed critical by researchers for the sustainable integration of heritage and tourism. It seeks to find consilience to lead to a “new age of synthesis”. After an extensive literature review, 483 studies were selected and reviewed, assisted by a qualitative data analysis software (NVivo). The research followed the meta-synthesis approach, particularly meta-ethnography, of identifying findings, grouping findings into categories and grouping categories into synthesized findings, to produce a representative set of 15 synthesis factors. These include local involvement, education and training, authenticity and interpretation, sustainability-centered tourism management, integrated planning, incorporation into a wider sustainable development framework, controlled growth, governance and stakeholder participation, market and product diversification, suitable funding provision, international governance and support systems, a heritage capital approach, effective site management, destination management and a sound theoretical/methodological base. These 15 factors are suggested as the fundamental components of a more efficient theoretical frame and evidence-based policy in the fields of cultural heritage and tourism, aimed at achieving sustainability.     

Crowding standards at Petra Archaeological Park: a comparative study of McKercher's five types of heritage tourists

To achieve sustainability in heritage tourism, tourists should be placed at the heart of the management and planning processes. Indicators and standards-based frameworks were developed in the field of outdoor recreation management to manage and measure crowding and other problematic issues in parks and related areas. Using normative theory and visual research methods, this article aims to examine crowding standards of tourists at Petra Archaeological Park, and compare these standards between the types of heritage tourists suggested by a model developed by Bob McKercher. Results showed that tourists’ acceptability levels go down with an increasing number of tourists, and tourists who are highly motivated to visit heritage sites (i.e. purposeful and sightseeing heritage tourists) had the most restrictive acceptable number of tourists at the park. The normative standards formulated in this article provided a guidance to manage crowding at Petra.     

The network of Spanish Jewries: in praise of connecting and sharing heritage

This article presents the case study of the Network of Spanish Jewries (‘Red de Juderías de España’ – Caminos de Sefarad) and discusses the implications of networking between heritage sites linked through thematic routes. Although the impact on the performances of the different sites can hardly be measured, the value of the Spanish Jewries is attributed especially to its potential to redress regional imbalances in tourism activity (one of the main concerns for Spanish tourism) and to be packaged as a more integral, economically viable, and enticing experience than stand-alone heritage-based products. Evidence from the case study gives rise to more general considerations on the value of heritage networks for a more sustainable tourist activity, knowledge-sharing, and coordination in management. The article also looks beyond tourism impacts to regional cohesion and economic development opportunities that could be reaped from the extension of the network across national borders.     

New interests of urban heritage and tourism research in Chinese cities

ABSTRACT

Towns and cities have been one of the key areas where Chinese civilization is embodied. China has a history of urban development reaching back over 5000 years. However, cities in China in the past century are also places which have experienced modernization and rapid progress. As a result, the conservation and reuse of the built heritage in China’s cities confronts great challenges. This paper stresses these challenges as well as a few other institutional, cultural, social and economic issues related to urban heritage conservation and utilization. It raises some new interests of urban heritage and tourism research in Chinese cities, and calls for more research on this topic, especially in less researched areas such as industrial heritage in medium-sized cities and cities in peripheral areas.     

In search of authenticity: a case examination of the transformation of Alabama's Langdale Cotton Mill into an industrial heritage tourism attraction

Difficult economic conditions, competition, or the decline of once thriving industries have inflicted serious damage to rural areas in many parts of the world. The USA has not been immune to these events, and the current economic climate has only exacerbated the existing problems. Apart from the industries and businesses that were forced to close their operations, former employees, their families, and even their communities are left behind with little hope of recovery. Some affected communities turn to other means to alleviate economic distress. In fact, while not a panacea to solve existing problems, some communities are considering or have even implemented tourism-related projects in an attempt to revive themselves and their surroundings. The present study explores the current development of one such project, the Langdale Mill in Valley, Alabama. To collect information about this proposed industrial heritage site, face-to-face interviews with the mill's project management were conducted. The interviews identified funding as the most critical challenge. Despite this serious problem, the mill's management is implementing alternative strategies in search for opportunities to revive a former industrial site and create tangible benefits for the local community. These findings may have important implications for other communities that also face decline.