Corporate Governance,Agility, and Survival

Abstract

Most corporate research has focused on (i) dimensions of governance that are relatively easy to measure (e.g., ownership structure, boards of directors, and executive compensation) and (ii) the role that governance arrangements play in mitigating agency costs. This paper takes an evolutionary perspective to corporate governance in which the concept of corporate agility, i.e., the ease with which firms adapt to changes in their respective environments, plays a prominent role. I argue that decentralization, which is understudied in the literature, promotes agility and predict that it is directly related to corporate performance and survival during periods of rapidly changing environments. The paper also discusses how some governance features that often are viewed through the lens of either mitigating or exacerbating agency costs are cast in a different light when their effects on corporate agility are considered.     

No longer violent enough?: Creative destruction,innovation and the ossification of neoliberal capitalism

ABSTRACT

My goal is to suggest that it is useful to distinguish analytically between capital’s primal, often direct violence against bodies and a systemic form of violence that is at the same time reproductive of the capitalist system and directed against its own creations. I suggest that this analytical separation allows us to see that on the one hand capitalist violence is intensifying and with it processes of exploitation, class bifurcation, downward mobility and environmental, political and social degradation. On the other hand, however, capitalism appears to be ossifying as it loses its ability to self-reproduce. The violent act of (periodically) destroying its own creation to make room for new production and formation is becoming stifled and nothing appears capable of blowing up the dead weight of capital that is suffocating living labour. Drawing on the work of David Graeber and Mariana Mazzucato I propose that, paradoxically, it is the logic of the market that causes the stifling of real innovation and thus capitalism’s ability to reproduce. It is in this sense that I claim that capitalism is no longer violent enough.     

The Virtues and Weaknesses of Insider Shareholding

Abstract

Following privatization in Russia, insider shareholders secured supremacy in their companies in most cases. The literature concerned with corporate governance in Russia frequently shows too much affection to the claim that the arrangement when control is allocated to insiders is generally sub-efficient in the long run. It is often concluded that the current pattern of control has negative impact on the progress of reforms. This paper argues in favor of a more balanced view, which takes into account the social responsibility of firms towards stakeholders and the influence the latter have over corporate performance. The question addressed is how real the insiders' threat is in privatized Russian enterprises with regard to the advancement of reforms and development of the workable corporate governance system.     

Corporate sustainability efforts and e-WOM intentions in social platforms

Abstract

The current study adopts service dominant logic to examine how consumers react to social platforms that communicate corporate sustainability efforts. The results suggest a positive connection between corporate sustainability efforts and evaluation of e-service quality as well as between corporate sustainability efforts and e-WOM. We also find that corporate sustainability efforts encourage consumers to spread positive e-WOM on a platform that provides useful information and that is well-designed. This study extends our understanding of corporate sustainability efforts by applying service dominant logic toward an explanation of consumer evaluation and e-WOM.     

Violence in/by the market

ABSTRACT

In this paper, I discuss a definition of violence to unearth the generally unrecognised violence perpetrated by the logic of the market as is was constructed through a history of modern thought and capitalist organisation of life as the central system of modernity. Enslavement of humanity to the purpose of capitalist economy and its key institution, the market, which is to optimise economic value, is arguably the consequence.     

Corporate Governance and Neoclassical Economics

Abstract

Although the term “corporate governance” is relatively new in the economist’s lexicon, the issues with which it is concerned are as old as the profession itself. In this article, first I try to illustrate this, and then I trace the development of the literature, including discussions of the so-called managerial discretion literature and the principal–agent literature. Following a discussion of asset bubbles, I illustrate the tension between concerns about corporate governance and neoclassical economics by examining the literature on managerial compensation and mergers. This literature reveals a wide gap between traditional neoclassical economics and more recent developments in behavioral economics.     

Undivided Corporate Responsibility: Towards a Theory of Corporate Integrity

In the years since Enron corporate social responsibility, or “CSR,” has become a ubiquitous phenomenon in both research and business practice. CSR is used as an umbrella term to describe much of what is done in terms of ethics-related activities in firms around the globe to such an extent that some consider it a “tortured concept” (Godfrey and Hatch 2007, Journal of Business Ethics 70, 87–98). Addressing this skepticism, I argue in this article that the focus on CSR is indeed problematic for three main reasons: (1) the term carries a lot of historical baggage – baggage that is not necessarily conducive to the clarity of the concept; (2) it is the object of increasing ethical instrumentalism; and (3) given the multiple ethical challenges that corporations face, and given the fact that the “social” responsibilities of business are but one set of corporate responsibilities, a suitable term would have to be more inclusive and integrative. I therefore suggests moving instead toward a sound definition of corporate integrity and aim in this article to develop a working definition by fleshing out “7 Cs” of integrity: commitment, conduct, content, context, consistency, coherence, and continuity. I then discuss how these 7 Cs impact our understanding of CSR or, more broadly, corporate responsibility in general.

British corporate networks, 1976–2010: Extending the study of finance–industry relationships

Abstract

Using an extensive and unique data set that has been created to record the composition of the boards of directors of the top 250 British firms between 1904 and 2010, this article builds upon a previous study by the authors on the corporate network to 1976 by extending the study to 2010. The analysis revolves around three key observations: the nature and depth of the corporate network; the distinct stages in corporate connectivity between 1976 and 2010; and the 1980s watershed in the relationship between financial and other sectors, following which financial institutions withdrew from the corporate network. The article concludes with an analysis of how the data set has changed our perceptions of British corporate networks, wider changes in British business, and a discussion of implications for future research.     

Board Gender Diversity: Challenges and Implications for Corporations in the East African Community

ABSTRACT

East African Community’s (EAC) corporations are required to follow a regional treaty of mainstreaming gender equality. This article discusses challenges encountered by corporate boards of the EAC’s corporations when adding women. Agency and resource dependence theories led the study, while a review of the literature was the methodology. We discuss the benefits of diverse boards and challenges faced when developing this diversity. We show how power distance, masculinity, and certainty avoidance prevent women from corporate boards. Furthermore, we discuss how social orientation and business environment impact women’s participation. The article discusses various strategies to be considered for increasing diversity.     

Balancing acts: Managing employees and reputation in social media

Abstract

Although previous studies have shown that social-media platforms offer companies new ways to gain business value, they have also identified fundamental brand-related challenges in social media. The purpose of this paper is to complement the extant literature by addressing the ways in which companies manage their reputation in social media, focusing on the role of employees. We first illustrate how social-media environments amplify the need for distinct corporate reputation-management practices and, second, how challenges and solutions vary across companies in different sectors and businesses. We contribute to prior research by conceptualising corporate reputation management in social media as balancing acts, which take place in relation to different, contradictory, and sometimes paradoxical priorities related to branding and managing employees.     

Symbolic violence and marketing ECRs in the neoliberal University

ABSTRACT

This paper uses symbolic violence as one way of interpreting the lived experiences of early career researchers (ECRs) in the neoliberal University. We focus on marketing ECRs as business schools epitomise the highly market-mediated, performative, and managerialist ideology of the contemporary neoliberal University which facilitates symbolic violence. Specifically, marketing education, with its orientation towards market logic, has been identified as aligning with the neoliberal paradigm. We draw on qualitative narrative interviews with 16 United Kingdom and Australian ECRs in marketing to demonstrate how symbolic violence is produced and reproduced through institutions, ideology, language and discourse, and social relations. We find that while ECRs are not entirely subjugated by symbolic violence in the neoliberal University – with some participants displaying critically reflexive awareness and resistance, we also find that they can be complicit and serve to reproduce the system through seeking to learn and play the game of academia, rather than change it. We argue that symbolic violence offers a framework to help conceptualise the neoliberal University. Further, we submit that instrumental advice to marketing ECRs on how to navigate a life in academia is not enough and that critical reflexivity, resistance, and social action to oppose symbolic violence and the ideology of the neoliberal University is required to achieve emancipation.     

The precarity of respectable consumption: normalising sexual violence against women

ABSTRACT

Drawing upon feminist scholarship, this study offers insights into how respectable consumption exacerbates precarity and contributes to normalisation of sexual violence in Delhi, India. It helps to uncover androcentricity of respect that has been under-examined in marketing theory. This research identifies androcentric discourse of izzat or respect as a key discursive apparatus that enframes sexual violence against women. In this discourse, women are carriers of family traditions and respect or honour. Moreover, norms of consumption get situated within discourse of izzat and alterity is created from women who do not follow these norms. Such women, labelled as unrespectable, live under conditions of heightened precarity and are blamed for the sexual violence they face. Therefore, this work offers insights into normalisation of sexual violence that have not been understood in marketing theory.     

Proximity and Rationalisation: The Limits of a Levinasian Ethics in the Context of Corporate Governance and Regulation

In this article, I explore how the ideas of French philosopher Emmanuel Levinas offer insights into a debate often held today in the field of corporate governance, concerning the relative merits of statutory and voluntary approaches to the regulation of business. The philosophical position outlined by Levinas questions whether any rule-based systematisation of ethical responsibility, either statutory or voluntary, can ever equate to a genuine responsibility for the other person. I reflect on how various authors have adapted Levinas’s philosophy to form a critique of bureaucracy and rule following in business, and the lack of ethical authenticity in corporate codes. However, this article also considers the question of whether a theoretical separation can be made between an ethical responsibility based on sensibility (as is suggested by Levinas) and a rational conceptualisation of how one is required to act. Considering the difficulty of disentangling these notions of ethics, I return to the problem of corporate governance and suggest an approach to stakeholder conflict based on mediation and dialogue, which rules out neither principles of conduct nor an openness of responsibility to the Other.     

Evaluating Ethical Approaches to Crisis Leadership: Insights from Unintentional Harm Research

Leading a corporation through a crisis requires rational decision making guided by an ethical approach (Snyder et al., Journal of Business Ethics, 63, 2006, 371). Three such approaches are virtue ethics (Seeger and Ulmer, Journal of Business Ethics, 31, 2001, 369), an ethic of justice, and an ethic of care (Simola, Journal of Business Ethics, 46, 2003, 351). In this article, I consider the effectiveness of these approaches for leading a corporation after a crisis. The standard I use is drawn from recent studies that examine how people tend to react to corporate unintentional harms. I conclude from these studies that an ethic of care approach is most effective for managing corporate crises when it comes to stakeholder concerns. I conclude the article with strategies for managing a crisis using an ethic of care.     

A customer selection strategy for business markets

The attainment of corporate objectives of profitability depends fundamentally on the allocation of limited resources to the generation of revenue in the most cost‐effective way. Customers, or groups of customers, provide revenue—consequently the selection of a “portfolio” of customers is of major importance as an element of corporate strategy. However, customers, or potential customers, vary by size, by market position, by the degree of understanding of suppliers’ offerings and in many other ways. This paper attempts to outline a systematic approach to the development of a portfolio of customers and market segments taking into account a number of the above factors.     

Branded places and marketplace exclusion

ABSTRACT

This article analyses the development of a branded place in a Brazilian city. Drawing on Lefebvre’s spatial triad, I show how the intertwined practices of hegemonic market actors in alliance concur to produce a city space that caters to the aspirations and ways of life of local elites while actively excluding lower-class groups from it. I distinguish three main elements of branded places –architecture and urbanism, brand narrative, and spatial governance– and demonstrate how they produce physical, symbolic, and social boundaries between middle- and lower-classes in the city. These findings contribute to understanding the ways market-mediated spatial dynamics perform exclusion of most vulnerable groups in post-industrial cities and extend place brand literature by accounting for the less documented practices of invested stakeholders in the production of branded places.     

Trialogue on Facebook pages of grocery stores: Customer engagement or customer enragement?

Abstract

The pervasiveness of social media is compelling businesses to review their way of managing customer experiences. Businesses use social media to interact and engage with customers. Several studies have studied why businesses have adopted social media. However, there is a dearth of research as to why customers interact with businesses on social media in the grocery sector. This paper aims to explore how and why customers react to corporate messages on Facebook pages of Tesco and Walmart. Netnography approach was adopted to gain an insight into the various ways customers engage with the grocery stores on its Facebook pages. This study reveals that social media empower customers, influence the relationships customers have with grocery stores and generate customer engagement. Findings also show that the social customer is both a curse and a blessing to Tesco and Walmart when they create or destroy value for the business. This paper contributes to knowledge by (1) uncovering how customers react to corporate and customer posts on corporate Facebook pages; (2) showing how value can be created and destroyed; and (3) proposing a model illustrating how the main constructs of the study are interconnected: social media, relationship marketing, customer empowerment and customer engagement.     

Using Internet Resources in Teaching Financial Reporting and Analysis of Multinational Enterprises

Abstract

There has been an increase in the number and type of sources of corporate financial information on the Internet in recent years. The number of corporations that have web pages which post corporate financial information is increasing; in addition, many government and regulatory agencies are also posting corporate financial information. Furthermore, there are some third-party sites that post corporate financial information. In recent years some software has been developed or is in the process of being developed to gather, analyze, and monitor information available on the Internet to accomplish specific tasks on behalf of users. The purpose of this article is to provide some sources of corporate financial information on the Internet and illustrate how to use these resources in teaching international business and, more specifically, financial reporting and analysis of multinational enterprises and to point out some of the advantages and limitations of these resources.     

Blurring B2C and B2B boundaries: corporate brand value co-creation in B2B2C markets

ABSTRACT

This paper aims to explore how corporate brands co-create value with their multiple stakeholders in a B2B2C marketplace. Main data sources stem from in-depth interviews with top managers of a technology corporation in the financial sector. Findings depict a model that conceptualises the successful value co-creation process as the careful management of six specific drivers, namely: interdependency, direct approach, trust, strategic alignment, adaptive modus operandi, and knowledge sharing. Hence, the study offers new food for thought for scholars and practitioners who wish to improve their knowledge and understanding on brand value co-creation and corporate marketing.     

Ability of crime,demographic and business data to forecast areas of increased violence

ABSTRACT

Identifying geographic areas and time periods of increased violence is of considerable importance in prevention planning. This study compared the performance of multiple data sources to prospectively forecast areas of increased interpersonal violence. We used 2011–2014 data from a large metropolitan county on interpersonal violence (homicide, assault, rape and robbery) and forecasted violence at the level of census block-groups and over a one-month moving time window. Inputs to a Random Forest model included historical crime records from the police department, demographic data from the US Census Bureau, and administrative data on licensed businesses. Among 279 block groups, a model utilizing all data sources was found to prospectively improve the identification of the top 5% most violent block-group months (positive predictive value = 52.1%; negative predictive value = 97.5%; sensitivity = 43.4%; specificity = 98.2%). Predictive modelling with simple inputs can help communities more efficiently focus violence prevention resources geographically.