中外企业的品牌资产差异及管理建议——基于CBRQ量表的实证研究

中国本土企业普遍存在着品牌资产薄弱的问题，引起了学术界的广泛关注．但迄今仍缺少基于消费者关系视角的测量评价与分析。本研究使用中国消费者一品牌关系质量（CBRQ）量表，从高低两种关系水平情境检验并解释了中外企业品牌资产的差异．识别了国产品牌的“局部优势”。研究发现，国外品牌与国产品牌相比．明显地具有更高的“社会价值表达”评价和“溢价支付意愿”。而“社会价值表达”对“溢价支付意愿”具有最大的影响力。在很大程度上解释了为什么消费者不愿意为国产品牌支付溢价的原因。针对上述研究结论，本文对本土企业如何提升溢价定价能力提出了管理建议。     

顾客视角下品牌资产评估理论梳理及展望

为了能更准确地分析和了解顾客视角下的品牌资产的评估方法,文章从品牌资产概念出发,通过文献的收集、整理,以及对国内外学者有关品牌资产维度、测量和应用研究成果的比较分析,得出目前品牌资产评估方法没有考虑到企业商业行为对品牌的影响等结论,并提出了今后的研究方向。文章希望对今后品牌资产评估的相关研究提供一定的理论依据。     

关于服饰类奢侈品牌的品牌忠诚度建设探究——以中国奢侈品市场的消费者为例

著名品牌战略专家David Aaker提出了品牌五大资产,即品牌忠诚、品牌知名、品质认知、品牌联想和专有资产。这些资产的总和构成了企业的品牌资产,它可以提升一个产品或服务的价值。其中,品牌忠诚在品牌资产中占有特殊的地位,它是顾客价值和企业价值的载体[1]。随着市场经济的发展,品牌竞争的时代已经到来。品牌忠诚作为企业资产的重要组成部分,可以为企业带来切实的利润增长和竞争优势。任何品牌想要长久立于不败之地,培育消费者长期的品牌忠诚是有效途径,这就需要品牌企业准确地分析行业特征和目标客户群,不断地维护和提升目标消费者的品牌忠诚度。     

产品危机中品牌资产的作用研究

品牌资产是企业重要的无形资产,能够为企业带来多方面的积极影响。在频繁爆发的产品危机中,品牌资产是否仍有积极影响？本研究基于两项实验的实证结论表明在产品危机过程中品牌资产是加剧而不是抵御了危机的负面影响。研究发现危机的严重性和群发性特征能够调节品牌资产的作用,并且发现感知期望破坏程度是产品危机中品牌资产对消费者态度变化影响的中介变量。     

广西北部湾特色农产品品牌塑造的影响因素研究

品牌资产动态模型由五个要素构成:隐性品牌资产、显性品牌资产、品牌政策、品牌环境、品牌资源。本文基于品牌资产动态模型分析广西北部湾特色农产品品牌塑造的影响因素,并得到启示:提高广西北部湾特色农产品企业的品牌创新能力、学习能力和文化建设能力;注重消费者体验过程的感受,提高消费者品牌认知度,打造产品品牌形象;多样化的营销策略。     

包装设计在企业品牌打造中的作用

品牌不仅是企业及其产品的标识,而且它还具有促使消费者认同产品,增强企业与消费者联系,为企业带来资产收益的作用。因此品牌打造在企业发展的过程中具有重要的作用。企业要想提高产品的市场占有率,扩大市场,提高收益,就必须进行品牌的打造。然而在品牌打造的过程中,人们往往重视产品质量、媒体广告等方面的因素,而忽视包装设计对品牌打造的作用。实际上包装设计在品牌打造的过程中所起的作用是十分重要的,其应成为企业,特别是中小企业打造品牌的主要工具之一。     

包装与品牌保护

全球经济的兴旺为很多跨国公司创造了良好的条件,他们纷纷推出新的产品,以期在市场上保持自己的地位。而这些市场的消费者对品牌非常忠诚。 同样,如今包装业的品牌经济使得包装可以向消费者传递不同市场的产品信息,保护被包装物在运输过程中的安全,同时通过在货架上的陈列和诱人的图形设计强化品牌的价值和优势。     

强势品牌建设略谈

现代市场竞争在一定程度上是品牌的竞争。谁能创建强势品牌，谁就能掌握竞争的主动权，在竞争中取胜。因此，创建强势品牌就成为企业立足之根本，发展的不竭动力。一、强势品牌的创建强势品牌是一个全优的综合概念，是在品牌、款式、质量、价格、服务和市场占有率等方面对消费者提供最忠诚服务和满足的品牌，即在市场竞争中具有杰出表现，得到相关顾客公认的能产生巨大效应的品牌。强势品牌代表了企业的整体竞争力，对消费者具有强大亲和力，其创建是一项科学的系统工程，它既需要企业自身的努力，又需要有舆论等外部因素的助推，并最终取得…     

虚拟品牌社群体验对消费者购买意愿影响的实证研究--基于感知不确定性的中介效应

在互联网时代,虚拟品牌社群成为企业维系顾客关系并提升核心竞争力的重要途径。现有探讨品牌社群的文献甚多,但鲜有文献从消费者心理感知层面来分析社群体验对购买意愿的影响。本研究将以降低感知不确定性理论为基础,并通过对292名有效访问者的调查实证表明,降低感知不确定性在社群体验和消费者购买意愿中起着完全中介作用。因此,企业要重视虚拟品牌社群的经营与管理,使得消费者感受到良好的社群体验,从而最终影响其购买意愿。     

包装与品牌保护

全球经济的兴旺为很多跨国公司创造了良好的条件,他们纷纷推出新的产品,以期在市场上保持自己的优势地位。而消费者则对这些品牌非常忠诚。同样,如今包装业的品牌经济使得包装可以向消费者传递不同的市场产品信息,保护被包装物在运输过程中的安全,同时通过在货架上的陈列和诱人     

基于消费者效用的品牌权益模型及应用

品牌权益是品牌理论的核心内容之一。本文在现有品牌权益理论的基础上，以品牌战略营销为导向。以创造品牌价值为目标。从消费者效用的角度研究了品牌权益的价值源泉。建立了基于消费者效用的品牌权益模型，探讨了品牌识别系统、品牌的感知效用空间和品牌行为及品牌竞争优势之间的内在关系，提出了建立、维持、利用和提高品牌权益的路径和方法。     

Talented people and strong brands: The contribution of human capital and brand equity to firm value

Research and managerial practice generally contend that human capital and brand equity constitute a company's most valuable resources. Relying on similar underlying theoretical rationales, research on the value relevance of these two resources has developed in different disciplines. Combining diverse data sources, the authors examine the simultaneous effects of brand equity and human capital on firm value. In addition, they consider how much the effects of these two resources differ between services and manufacturing. Results provide evidence for a complementary relationship between human capital and brand equity and show that both resources create relatively more value in a service setting. Copyright © 2014 John Wiley & Sons, Ltd.     

中华老字号品牌资产增值——一个创新与怀旧契合的案例分析

当前多数老字号品牌发展停滞,品牌资产不断流失,维护与提升老字号品牌资产变得迫切而且必要。文章结合老字号品牌复兴的创新和怀旧理论,分析了王老吉品牌资产增值的策略选择和启示。通过个案研究发现,王老吉在传承品牌精髓和其他独特品牌元素的基础上,运用营销创新获得品牌经营的成功,这对其他老字号品牌复兴具有借鉴意义。     

Brand equity of defectors and never boughts in a business financial market

Buyer acquisition is important for any supplier looking to maintain or expand its customer base. This study uses a brand equity perspective to compare the future customer potential of those who used the brand in the past but stopped (defectors), with the potential of those who have never bought the brand. On the surface, both groups possess the same propensity to consider the brand for future purchase. However, the underlying reasons for these propensities differ. Defectors hold both positive and negative information about the former brand. In contrast, those who have never bought the brand possess largely neutral opinions. The results imply that managers should consider treating these two groups separately because they require different acquisition strategies.     

品牌老化问题与对策研究

在竞争激烈的现代国际市场环境中,品牌老化问题越来越受到关注。品牌老化的实质在于品牌资产的流失,品牌老化问题的解决根源是重新建立品牌资产。根据创建品牌资产的相关步骤,品牌老化可以从品牌定位、品牌营销组合、品牌传播等方面进行诊断和改变。     

Moderating Effects of Nationality and Product Category on the Relationship between Innovation and Customer Equity in Korea and China

Innovation has become a key concept in recent decades. Truly innovative products can create value for consumers, extend the product category, generate higher margins, and strengthen the brand. Simply speaking, relationships may form between product innovation and each driver of customer equity. However, for different product categories and nationalities, this relationship may differ. This paper not only identifies the relationships between innovation and customer equity, but also examines the moderating effects of product category and nationality. In total, 409 consumers from Korea (n = 200) and China (n = 209) were surveyed by questionnaire in this study. The stimuli of the degree of innovation (i.e., radical or incremental) included Nike+Ipod and Adidas 1, and Nike Air Max and Adidas Team Series from the shoe industry, while H&M designer label and Nano material, and H&M seasonal collection and cycle material from the clothing industry. Structural equation modeling was used to test the hypotheses. The results show that the degree of innovation exerts positive influences on value equity and brand equity, which can be drivers of customer equity. Thus, the reason firms launch innovative products is not only to boost sales by increasing customer value, but also to improve brand image, which can influence the customers’ purchase decision. The relationship between innovation and customer equity can be moderated by product category and nationality. Managers should develop different innovation strategies based on different product categories and customer nationalities.     

Brand relationships and brand equity in franchising

Previous research suggests that building brand equity enhances the competitive advantage of retailers in B2B markets. However, limited attention has been paid to the concept of brand equity in B2B retailing contexts, particularly in franchise channels. This study seeks to understand how brand relationships can be leveraged to enhance brand citizenship behavior and ultimately brand equity in franchise channels. Accordingly, this study explores franchisees’ perceptions of their franchise brands, leading to a new conceptualisation of ‘franchisee-based brand equity’. An interpretive research design is employed, comprising of semi-structured interviews with key informants. Findings suggest that franchisors play an important role in promoting brand citizenship behaviour of franchisees, which in turn enhances brand equity. The study provides insight on how to effectively manage brand relationships to enhance franchisees’ brand citizenship behaviour and brand equity. The concept of brand relationships has been discussed widely in consumer markets, but has received limited attention in B2B contexts. In response, this study provides new insight in B2B branding and specifically, in how brand relationships may enhance brand citizenship behaviour and brand equity in B2B markets.     

The moderating effect of brand strength in manufacturer–reseller relationships

This study investigates the moderating effect of brand strength in manufacturer–reseller relationships. The business marketing literature has not previously addressed brand strength differences. This research tests these brand strength differences on a conceptual framework consisting of pathways from manufacturer brand benefits (manufacturer support, brand equity and customer expectations) to reseller relationship outcomes. A multi-group structural equation analysis shows that there are no differences in the manufacturer brand support and brand equity effects on reseller satisfaction between major and minor brands. However customer expectations are important when resellers evaluate minor brands, but not for major brands. Furthermore, the findings show that resellers of minor brands are more committed to and more likely to trust manufacturers of minor brands.     

Marketing antecedents of industrial brand equity: An empirical investigation in specialty chemicals

Industrial branding has emerged as an important issue, allowing firms to gain substantial competitive advantage, especially in markets where product commoditization and electronic procurement are on the increase. This article proposes, and empirically validates, a theoretically structured approach to measure brand equity, its antecedents and its consequences for industrial products. The model distinguishes between product and corporate brand equity, uses buyer perceived performance on the dimensions of the marketing mix as antecedents of brand equity, and relates them to re-purchase and loyalty intentions.