聘用制社区工作者的员工满意度分析

员工满意度是员工对自己的工作或工作经验的评价所产生的一种愉快或有益的情绪状态,它对于组织的发展和工作效果有着极为重要的影响.员工的满意度越高,其工作绩效也越高.根据赫茨伯格的双因素理论,对济南市聘用制社区工作者进行员工满意度问卷调查,然后运用灰色关联度分析找寻影响员工满意度的主要因素及其影响程度,进而提出提高员工满意度的措施和建议.     

提升企业员工绩效考核满意度的对策

绩效考核,是一种正式的员工评估制度,它是人力资源管理的核心业务环节,在企业人力资源管理工作中起到举足轻重的作用。企业员工绩效考核满意度是指员工在所在组织中接受绩效考核后产生的一种总体的、带有个人色彩的真实感受,它具有很强的个性特征,员工的满意度越高,其工作绩效也越高。本文在对绩效考核满意度相关理论介绍的基础上,具体分析了影响我国企业员工绩效考核满意度的影响因素,为提升企业员工绩效考核满意度提出了解决对策。     

个人损益、知情参与和改制改革效果评价

本文着重从个人损益和知情参与两个维度以及二者的交互作用考察改制改革满意度的决定。利用中国综合社会调查(2006)抽样调查数据,应用排序Probit模型进行半参数估计,研究发现:个人损益维度上,收入、福利待遇提高和工作强度降低可以显著提高满意度,工作职位提升和工作标准方面约束程度下降对满意度的正向影响则不稳健;因改制改革失去工作会显著降低满意度,物质补偿并不足以弥补失去工作对满意度的挫伤。知情参与维度上,知情权和参与权的实现程度越高,满意度显著地越高。年龄和收入水平是满意度决定的调节变量。     

组织公平感、工作满意度与员工关系绩效——基于酒店业实证研究

文章以酒店业员工为研究对象,通过113名员工随机抽样样本,探讨了组织公平感、工作满意度与关系绩效三者之间的影响机制,特别是工作满意度在组织公平感与关系绩效间的中介作用。通过层级回归分析结果表明,组织公平中程序公平、分配公平、领导公平、信息公平与关系绩效中的工作投入与人际促进均存在显著的正向影响,即员工的组织公平感越高,其关系绩效也越高;工作满意度在组织公平感与关系绩效之间起到完全中介作用。     

高职院校物业维修管理之学生满意度研究

本文以广东机电职业技术学院132名大学生为调查研究对象,对学校后勤实施物业维修管理服务的满意度情况进行实证调查研究,以改善学校后续的物业维修服务管理工作。结果发现：1大学生对学校物业维修服务满意度总体较高;2相对于女性而言,男性大学生对学校物业维修服务满意度更高;3年级越高,大学生对学校物业维修服务满意度越低。     

IT员工生活满意度及其影响因素研究

通过从不同性别、年龄、文化程度、单位性质、职位层级、家庭年收入等的116名IT员工为被试,采用方差分析方法探讨分析了工作压力、社会支持和整体工作满意度等影响因素与生活满意度的关系。从而得出:工作压力越大,IT员工生活满意度越低;获得社会支持越多,IT员工生活满意度越高的结论。     

非经济性薪酬和组织公平性对薪酬满意度的影响

员工的薪酬满意度是衡量企业薪酬管理的重要指标。员工的薪酬满意度越高,薪酬的激励效果就越明显。薪酬管理具有留住老员工吸引新员工的作用。薪酬满意度的影响因素除了薪水、福利等经济性薪酬外还包括非经济性薪酬。从非经济性薪酬和组织公平性两个方面对薪酬满意度的影响进行研究,得出非经济性薪酬中社会地位、个人价值实现和工作挑战性对薪酬满意度有显著影响,组织公平性对薪酬满意度也有影响。     

基于政府补贴分析的新能源战略博弈模型研究

企业在新能源战略中如果不发展新能源战略带来的成本节约率ε1越高,其边际成本C1越低,新能源产品和传统产品的价格差异越大。随着消费者对每个环境满意度愿意支付的K值的增加,两个厂商的产品价格都会增加,也就是说,随着消费者环保意识的增加,环境满意度支付意愿也会增加,这样的结果不仅仅是生产新能源的厂商2受益,厂商1也会受益;政府提高市场最低绿色程度准入标准,低绿色程度的传统产品和新能源产品的价格都会增加。政府设定的市场最低绿色准入标准会对两个厂商的市场份额有影响。     

基于IPA方法的“昆明房交会”参展商满意度研究

本文选取2010年昆明房交会作为研究对象,运用IPA(Importance-Performance Analysis)分析方法,通过问卷设计和实地调查,得出了参展商对2010年房交会影响因子重要性和实际表现满意度的组合评价。从而对公司化运作、市场化较高、具有较大规模的商业展览的参展商满意度进行评价建议,以期对该展览项目进一步发展提供,同时对会展研究中参展商参展决策行为研究提供参考。     

《客户满意的真相》摘编之二消费者力量与客户满意度

许多公司持续创造着高水平的客户满意度,如苹果、亚马逊、eBay等.在大多数情况下,这些公司在财务上也表现突出.尽管并非没有例外,但对于那些没有善待客户的公司,相反的论点是成立的.大多数航空公司属于这一类.戴尔、梅西百货、西尔斯等间或面临客户满意度问题.财务困难往往随之发生. 12年之多的客户满意度数据说明了市场经济的一个真理:消费者力量越强大,公司回应越积极,客户满意度也越高.消费者缺乏力量的市场趋向较低的客户满意度.     

The influence of financial participation and participation in decision-making on employee job attitudes

This study investigates the direct and indirect effects of financial participation (FP) and participation in decision-making (PDM) on employee job attitudes. The central premise is that both financial participation and participation in decision-making have effects on job attitudes, such as integration, involvement and commitment, perceived pay equity, performance-reward contingencies, satisfaction and motivation. After reviewing the theoretical and empirical literature and testing two theoretical frameworks, developed by Long (1978a) and Florkowski (1989), a new model was constructed to consider a combined effects of both FP and PDM, herein referred to as employee participation (EP). The underpinning of the model is based on the assumption that both (a) the combination of financial participation and participation in decision-making (‘employee participation’), and (b) participation in decision-making produce favourable effects on employee job attitudes. The test of the new model showed that employee participation does not produce more favourable effects on employee job attitudes, than does participation in decision-making on its own. The data were gathered from a questionnaire study administered in a large British retail organization that operates two types of ownership schemes – profit-sharing and SAYE schemes.     

Informal institutional constraints and their impact on HRM and employee satisfaction: evidence from China's retail sector

This paper seeks to assess whether informal institutions can affect human resource management practices. Specifically, we examine whether the social norm of respect for authority, an important informal social institution in countries like China, constrains employee participation, and whether this affects employee satisfaction in foreign-invested and state-owned retailers in China, respectively. Data are derived from questionnaires completed by almost 1900 employees at 22 foreign-invested and state-owned retail stores in nine Chinese cities. We indicate that a norm such as respect for authority can operate as a constraint on human resource management practices such as employee participation with related impacts upon satisfaction levels in foreign-invested and state-owned retailers, but that these play out in unexpected ways.     

Employee participation and the influence on job satisfaction of the ‘new generation’ of Chinese employees

The participation of ‘new generation’ employees in management and their satisfaction in the workplace, respectively, remain more than ever important issues in the Chinese societal context in particular, as well as having wider implications for human resource management in general. This study accordingly explores the influence of employee participation mechanisms on the satisfaction of this new generation of employees – by carrying out empirical research in the manufacturing industry in China. The main theoretical contribution aims to show that the participation of such new generation employees in management, supervision and decision-making has a significantly positive impact on their work satisfaction. Furthermore, the employees' willingness to participate (participation intention) appears to play a moderating role between actual participation on the one hand, and satisfaction on the other. Such findings, we argue, potentially apply not only in the societal context of China but might also resonate more widely across other countries in the global economy.     

完善企业管理员工参与制度的思考

企业管理员工参与制度是企业实行民主管理的一项重要制度,实践证明,员工参与管理对一个企业提高管理水平,完善管理机制有着重要的促进作用。文章阐述了该制度的重要意义和分析其相关影响因素,对完善我国企业管理员工参与制度作出了思考和提出若干意见。     

论我国城市规划的公众参与

以西方国家城市规划的公众参与理论发展与实践活动为背景,就我国城市规划公众参与的现状与问题,对公众参与的法的依据与保障、公众参与主体、公众参与的社会化功效、公众参与模式等方面进行了分析与探讨.     

打造顾客参与桥梁，驱动物流服务创新

针对物流产业的服务创新驱动问题．结合宁波北仑区100多家物流企业的调研数据,深入分析了物流行业的结构升级突破点和顾客参与服务改善中面对的问题．提出了创建第三方物流客户服务共同平台,进而打造顾客参与桥梁,驱动不同的物流企业创新出具有特色的服务,赢得彼此的客户满意。     

高校学生政治参与行为调查研究

本文通过对重庆市10余所高校学生的调查研究得出当代大学生政治参与行为的特征,其主要表现在政治投票和结社、政治接触以及政治表达这三个方面。在此基础上分析了大学生政治参与行为的现状,从而对加强大学生政治参与的相关行为提出相应的建议。     

Worker participation in Barbados: contemporary practice and prospects

This paper explores the impact of several factors on current participation practice and the willingness of employers to introduce participation at work. Data were obtained from a cross-section of 93 organisations, obtained from a stratified sample of 200 organisations from various industries in Barbados.

Organisational size, industrial origin and union presence were not significant determinants of current participation practice. However, a cost reduction strategy was negatively associated with current participation governing management of people. Innovation-based strategies were positively related to willingness to introduce participation regarding the management of people. Perceived participation outcomes such as job satisfaction, increased joint benefits and reduced absenteeism were associated with current participation regarding the management of people as well as willingness to extend participation in the same area.     

德国城市建设中的公众参与

公众参与作为德国法律和政治制度在城市建设领域的重要体现,贯穿于德国城市建设的每一个环节,其中最集中体现在城市规划和城镇更新中.通过对德国城市规划法律法规的研究,系统地介绍了德国城市规划公众参与的工作阶段和工作方法,以及在城镇更新中的公众参与措施和社会规划.     

农民征地补偿满意度实证研究

研究目的:对农民征地补偿满意度进行测算,探究农民征地补偿预期在实践中的实现程度及征地补偿薄弱环节。研究方法:因子分析、结构方程模型。研究成果:武汉市被征地农民征地补偿满意度总指数为53.28;农民对征地补偿程序和监督二因子的满意度较低;对公开透明性、民意反馈、矛盾调解、补偿形式、补偿数量各单项指标的满意度较低。研究结论:增强征地补偿的公开透明性,提高农民参与水平、完善矛盾调解机制,提高征地补偿标准、扩大征地补偿范围等有助于提高农民对征地补偿的满意度水平。