Effectiveness of Budgetary Entities

This paper acquaints readers with the practice of effectiveness evaluation in the public sector. The purpose of this paper is to study performance measurement according to the changes in public sector reform by focusing on performance-based budgeting in Russia. This paper suggests that the construction process of performance measurement should be aligned with outputs and outcomes of budget policy. The main research materials for this paper are based on data from a survey and follow-up interviews of budgetary managers and accountants. The survey result sets priorities and weighted some indicators to the measurement of effectiveness in the public sector. The data of this study were not large, but the study led to understanding how effectiveness is seen by budgetary managers and how measurement systems should be structured. Texts and contents from different sources such as financial annual reports and budgetary entities＇ websites provided insightful and interesting findings.     

Is the Emperor In His Underwear?

This paper assesses our state of knowledge concerning the ‘New Public Management’ (NPM) reforms which seem to have been launched in so many countries. In the first section it appraises the types of materials available as a basis for such an assessment. It then considers, and rejects, the thesis that, because of the improved performance they bring, these reforms are global in reach and inevitable in nature. Subsequently, the main part of the paper assesses the available evidence with respect to a number of key dimensions of reform impacts. It concludes that, while there is evidence of specific improvements in particular instances, the general case for NPM as a solution to diverse problems of governance in many different countries is far less firmly established than is commonly supposed.     

‘The Institutions and Governance of Economic Reform'1

This articls uses the reform of New Zealand's state-owned enterprises from 1984–1995 to highlight two lessons for public sector reform from New Institutional Economics. First, failure to apply agency, property rights and transaction cost theory in tandem can lead to time-consuming pauses and policy shifts in a reform programme. Second, a discriminating alignment between the institutional environment and the regulatory governance structure chosen is crucial for successful privatization in industries characterized by economies of scale, large non-redeployable investments and extremely political output such as telecommunications and electricity.     

Does Super-Department Reform Improve Public Service Performance in China?

Echoing the global public management reform movement, China’s authorities advocated ‘super-department’ reform (SDR) to curb interdepartmental conflict and administrative inefficiency. However, the related performance consequences have not been empirically investigated. We test the reform’s effects on citizen satisfaction with public services through a natural experiment involving twenty-five counties in Guangdong province (2009–2012) and the difference-in-differences method. The results show that the reform has improved public service performance, but its effects are marginal and unsustainable. We discuss the theoretical contributions and policy implications of the findings and identify future research avenues.     

大数据时代的公共部门绩效管理模式创新——基于KPI与OKR比较的启示与借鉴

新公共管理（NPM）理论主张以企业管理理念来改革和重组公共部门,尤其重视将绩效理念引入公共部门。私人部门的绩效管理日趋成熟,特别是KPI与OKR两种管理模式的应用与相互促进,在大力推动企业发展的同时也招致了一些质疑与批评。本文正是在简要剖析当前公共部门绩效管理现状和对比KPI与OKR绩效管理模式异同与优劣的基础上,结合大数据时代特点探讨公共部门绩效管理模式的创新方向,以期为公共部门绩效管理路径与效果的提升提供参考。     

Employee perceptions of performance appraisals: a comparative study on Indian banks

Performance appraisal is the most critical human resource practice and an indispensable part of every organization; however, the practice continues to generate dissatisfaction among employees and is often viewed as unfair and ineffective. Indian banking sector is one of the biggest and fastest growing financial service sectors. The post-liberalization era has witnessed significant changes in the structure and operations of banks operating in India. Arrival of new private and foreign banks has given a cause to public sector banks to be more competitive, effective and innovative in their approach. Past researches have compared public and private sector banks and have indicated that new private sector banks are outscoring public sector banks in terms of technical and economic efficiency parameters. However, no study could be found that compared public and private banks in India on fairness perceptions of performance appraisal system. Therefore, this research studied the differences between public and private sector banks with respect to perception of fairness of the performance appraisal system and performance appraisal satisfaction. Perception of fairness of the performance appraisal system has been studied through nine factors. The study used independent samples t-test and qualitative analysis to study the mean differences between the two banks. Results indicated that private sector bank employees perceive greater fairness and satisfaction with their performance appraisal system as compared to public sector bank employees.     

论政府绩效审计的应用模式

政府绩效审计应用模式可以按照绩效评价的层次确定,不同层次的绩效评价即审计评价的对象不同决定着审计的内容、方法、程序等一系列要素的组合不同,从而形成不同的绩效审计模式。政府绩效审计应用模式可以分为公共部门绩效审计、公共项目绩效审计、公共资源绩效审计模式。三种审计模式有共同特征但也存在差异。     

Placing the Effect? Gleaning Insights into the Relationship between Citizens’ Use of E-Government and Trust in Government

The effects of e-government on citizens’ trust in government are unclear. This study intends to address this lack of clarity by proposing a novel conceptual framework that can be used to explicate the processes tying e-government use to trust in government. This framework is centred upon citizens’ propensity to trust, perceptions of public sector performance, and trust in government. Citizens’ use of e-government is then argued to strengthen relationships in this framework. The validity of this framework is tested using data collected in 2012 from citizens of Seoul, South Korea. In general, the results offer partial support for the proposed framework. However, the strength of e-government’s influence decreases with more frequent use of information coming from government websites. Implications for effective practice are discussed.