Ties that blind? How strong ties affect small business owner-managers’ perceived trustworthiness of their advisors

This research investigates how a strong personal relationship (strong tie) between a small business owner-manager and his professional or informal advisor affects the relationship between the advisor's recent performance and the owner-manager's perceptions of the advisor's trustworthiness in terms of ability, benevolence and integrity. A negative moderating effect could point to a ‘tie that blinds’: the owner-manager may be less critical in evaluating the advisor's perceived trustworthiness in light of their recent performance, because of the existing personal relationship. A conceptual model is constructed and examined with survey data comprising 153 young Finnish businesses. The results show that strong ties increase the owner-manager's perception of the advisor's integrity, disregarding their recent performance. For professional advisors, strong ties reduce the impact of recent performance in the owner-manager's evaluation of their ability. For informal advisors, a strong tie makes it more likely that their benevolence will be evaluated highly in light of their recent performance. While the results show that ‘ties can blind’ under certain circumstances, the limitations of the study raise the need for further research to specify these contextual factors and examine the causal link between the choice of advisor and business performance.     

Spatial versus social mismatch

The aim of this paper is to provide a new mechanism based on social interactions, explaining why distance to jobs can have a negative impact on workers’ labor-market outcomes, especially ethnic minorities. Building on Granovetter’s idea that weak ties are superior to strong ties for providing support in getting a job, we develop a model in which workers who live far away from jobs choose to have less connections to weak ties. Because of the lack of good public transportation in the US, it is costly (both in terms of time and money) to commute to business centers to meet other types of people who can provide other source of information about jobs. If distant minority workers mainly rely on their strong ties, who are more likely to be unemployed, there is then little chance for them of escaping unemployment. It is therefore the separation in both the social and physical space that prevents ethnic minorities from finding a job.     

Linking network ties to entrepreneurial opportunity discovery and exploitation: the role of affective and cognitive trust

Entrepreneurial opportunity discovery (EODI) and opportunity exploitation (EOEX) are two critical entrepreneurial activities which heavily depend on external social network. The present study provided a nuanced investigation on the roles of affective and cognitive trust in the relationship between network ties (strong and weak ties) and opportunity discovery and exploitation. We examined the hypothesized relationships using longitudinal data collected from a sample of 207 nascent entrepreneurs in China. Our results showed that affective trust mediated the positive effects of network ties on EODI and EOEX. Further, cognitive trust moderated their relationships, that is, high level of cognitive trust enhance the positive relationship between weak ties and EODI as well as the positive relationship between strong ties and EOEX. Theoretical and practical implications are discussed.     

Networking,entrepreneurship and microbusiness behaviour

It has been argued that networking by owner-managers of small businesses will enhance business performance. Yet to define and demonstrate the presence of networking activity is suffused with methodological difficulties. In this paper the authors attempt to disentangle some of these difficulties. The paper draws on quantifiable data from 104 owner-managers and qualitative data from 34 critical incident interviews from a study of microbusinesses to assess the nature and extent of networking activity. The paper shows: a high proportion of owner-managers use their trading contacts as sources of useful additional information; they use ‘weak ties’ for purposes such as recruitment; a sparse use of institutional networks; an association between networking activity and business performance, although it seems that this must be qualified by sectoral differences; an association between type of owner-manager on a scale of entrepreneurship and networking activity. The policy implications of this paper suggest that economic development agencies continue to have problems reaching out to the microbusiness. This paper recommends that such agencies might use a tool to differentiate more finely amongst the microbusiness population.     

Networks,weak signals and technological innovations among SMEs in the land-based transportation equipment sector

On apprend plus par la conversation des Doctes,

que par la lecture de leurs livres

Les épistres de Seneque

Translation by François de Malherbe,

Paris, Anthoine de Sommaville, 1639, p. 21

Small and medium-sized enterprises, because of their limited resources, use a variety of sources and are linked to different networks to obtain the information they need to develop their strategy and then to gradually organize their environment. Among other things, networks keep them up-to-date with changes in the economy and allow them to take advantage of opportunities to innovate, thus remaining ahead of their competitors. The networks – personal or business – with which these firms interact the most are usually geographically or sociologically close by, embedded in the environment, and are known as strong tie networks. They generally supply signals in a familiar language, based on habit as well a good reciprocal knowledge, which are easy to understand. In addition to this, however, the most dynamic firms also have contacts with weak tie networks, which are further removed from the usual behaviours of entrepreneurs and provide weak signals that, while difficult to grasp and decode, nevertheless offer new, pre-competitive information that can support major innovations. Very little empirical research has been done so far to test the probability of this theory. This paper reports on the results of a survey involving 147 SMEs, all in the land-based transportation equipment sector. It confirms the importance of weak tie networks as opposed to other types of networks, recognizing their complementary contribution to technological innovation. The organization's absorptive capacity is also found to be a significant intermediary factor in taking advantage of weak tie networks.     

``Three Can Keep a Secret if Two are Dead' (Lavigne, 1996): Weak Ties as Infiltration Routes

Among several ways of trying to suppress terrorist conspiracies,infiltration has probably received the least attention.Impressionistic evidence suggests that conspiracies that carry outviolent attacks usually have a small number of participants, and thatlarge conspiracies either fail to materialize, fail to organize actualattacks, or are substantially less difficult to uncover. Due to theprevalence of weak social ties in larger groups there may be anintermediate group size, around 7–10 members, that is highly subjectto infiltration. Building on work by Freeman, Granovetter, and others,this study examines a few features of the social ecology ofinteraction ties. We introduce a procedure for counting,within groups of size $n$, all interacting pairs {P, Q},where P and Q are disjoint or nonoverlapping subsets(Freeman, 1992: 153) of a given group; these subsets usually contain more than one person, i.e., the interacting units do not invariably consist of individuals. This procedure generates interaction configurations having unique patterns of strong, weak, and ``weakest' ties – i.e., three levels of tie strength corresponding to core, primary, and secondary ties inFreeman's terminology – such that relatively weak ties predominatewithin larger conspiracies. We speculate about ways in which theseconfigurations may evolve through time.We then use a combinatorial analysisof group structure to develop arough calculation of the probability of infiltrating conspiracies ofsize $n$, and we show that relatively large conspiracies,having 7 or more members, tend to have interaction structures that make them highly vulnerable to infiltration. Finally, Collins' (1985: 170–172) approach to interaction-chain analysis suggests that, while in real situations it would be hard to anticipate departures from our probability model, attempts to ``turn around' conspirators with weak ties appear tohave a fairly high prospect of success.– But the child's sob in the silence– Curses deeper than the strong man in his wrath.– Elizabeth Barrett Browning, ``Cry of the children'     

Knowledge-based network ties in early rapidly internationalising small firms: a missing link?

This paper sets out to establish the sources of the relationships underpinning Early Rapidly Internationalising Small Firm (ERISF) cross border activities, the main characteristics and specific functions of these relationships, and their process of development. Using interview data from ten South African firms, the findings show that the founder’s pre-firm knowledge pools are important in establishing the source of the initial hierarchical knowledge-based interpersonal ties. ERISF internationalisation is enabled by an initial prior interpersonal network tie set, which is composed of predominantly strong knowledge-based contacts. The ERISF acts as the source that provides the technical information and knowledge, which is then adopted by their network partners. This means that the ERISF’s product and technological capabilities drive the international knowledge creation process. The findings provide a holistic characterisation of the concept of knowledge in ERISF internationalisation. Within their interorganisational relationships, ERISFs are involved in knowledge creation, knowledge transfer and knowledge adoption activities. Network ties developed in existing knowledge pools are extended to new knowledge pools enabling the leveraging of limited resources.     

New business creation and regional development: Enhancing resource acquisition in areas of social deprivation

Over 7 years, the UK-Government funded an entrepreneurship scholarship scheme in the most deprived regions of England. This study examines how, for 211 of these nascent entrepreneurs, bootstrapping compensated for their inability to obtain debt or equity funding. Results show that social capital (strong, weak and brokerage ties) is important for access to bootstrapped resources. While human capital, including previous business experience and financial skills, are linked to joint-utilisation approaches to bootstrapping, higher financial investment is linked to owner- and payment-related approaches. A key outcome for developing appropriate regional policy is that ‘brokers’ provide a link between socially disadvantaged entrepreneurs and external resources.     

Chinese managers' career success networks: the impact of key tie characteristics on structure and interaction practices

Structured personal interviews were conducted with 105 senior and mid-level Chinese male and female managers, in which each respondent provided information about their career success network (CSN) ties. Using this data, we tested hypotheses on: (1) the age composition of Chinese managers' CSNs; (2) the face-to-face interaction practices within Chinese managers' CSNs; and (3) the roles of tie sex composition and tie content (position-centred versus person-centred ties) in influencing the age composition of and interaction practices within Chinese managers' CSNs. The results demonstrated that both Chinese male and female managers, while generally preferring to form CSN ties with individuals who are older than themselves, are relatively more reluctant to include middle-aged or elder women in their CSN. The age of those included in the respondents' CSN was also influenced by tie content and whether the tie spans the organizational boundary. With respect to interaction practices within the CSN, tie content moderated the relationship between tie sex composition and interaction practice. Female managers' person-centred ties with men had significantly lower levels of interaction outside the workplace than person-centred ties composed of members of the same-sex. However, this difference was not exhibited in the case of position-centred ties. Interestingly, the reluctance to socialize with the opposite-sex exhibited by female managers did not appear to be shared by their male counterparts. The implications of these results for career success in China are discussed.     

The Performance Effects of Business Groups in Russia

This study analyses the impact of business group affiliation on firm performance during a time when business groups are newly formed, when the economic and institutional environment is changing, and when group survival is uncertain. Based primarily on a transaction cost approach, we develop two hypotheses, concerning profitability and risk sharing (redistribution) respectively. The positive profitability hypothesis proposes that company affiliation with a business group directly and positively affects the profitability of each affiliate. A positive direct effect emerges when each affiliate benefits from access to group resources. The redistribution hypothesis considers the simultaneous possibility that inter-affiliate transfers of resources through internal markets are designed to redistribute profits among group members. We argue that variance-reducing redistribution from strong to weak group members is linked to group survival in times of institutional change. Our empirical approach focuses on testing these two linked hypotheses (and their alternatives) using a relatively large, contemporary and time varying database of Russian firms. We also develop a framework that distinguishes among the four possible empirical outcomes associated with the hypotheses. Our results provide unambiguous support for the case where the impact of group membership on profitability is positive and redistribution is variance-reducing. We term this outcome Business Group Robustness, and contrast it with other possible empirical outcomes.     

The Relationship between Organizational Culture and Energy Performance: A Municipal Energy Manager Level Study

For energy managers, finding personal meaning in the activities they are engaged in and gaining an identity in connection between energy efficiency and organizational goals is a necessary condition to mobilize passion and commitment, which in turn are fundamental to achieve organizational goals under tight budget constraints. Despite this, little is known about how municipalities, which are typical budget‐constrained organizations, can enhance the empowerment of employees with roles as energy managers. This paper draws from the literature on the person–organization fit in order to adapt and test the hypothesis that multiple dimensions of organizational culture are strong predictors of perceived managerial and technical energy performance. Data from 729 questionnaire responses from energy managers of Italian municipalities show that formalization, team orientation, innovation, centralization and reward systems are the key elements that enable energy managers to act as business partners instead of task managers. Causal relations are discussed and presented along with theoretical and policy implications that can provide inspiration also to private organizations. Copyright © 2017 John Wiley & Sons, Ltd and ERP Environment     

网络关系、资源获取与新企业国际化——四家企业的案例研究

基于社会网络理论和资源基础理论,本研究通过运用跨案例研究方法,以浙江四家新企业国际化为例,分析网络关系如何促进新企业在国际化过程中进行资源的获取。研究表明,根据网络连接的强弱与地理距离分类,新企业在国际化过程中建立的网络关系可以分为国内强连接、国内弱连接、国外强连接与国外弱连接,这四种不同类型的网络关系在新企业国际创业过程中扮演不同的角色。对于创业者具有本土背景和具有国际背景的国际新企业而言,不同类型的网络连接对于国际化过程资源获取作用不同。     

The institutional embeddedness of local inter-firm networks: a leverage for business creation

There is an increasing concern for the notion of ‘embeddedness’ of economic activity; yet the conceptualization of the concept and its operationalization remain underdeveloped. First, embeddedness may concern, on the one hand, the structure of relations that tie economic actors together (structural embeddedness) and, on the other hand, the social strands supplementing economic strands in each relation (substantive embeddedness). In this paper, a network framework is outlined which proposes several layers or ‘orders’ of embeddedness. Focusing on small firms, the point of departure is individual exchange relationships as personal ties combining economic and social concerns. First-order embeddedness concerns the localized business networks created by combining these dyadic relations. Second-order embeddedness is achieved when considering also the memberships of business persons in economic and social local institutions while third-order embeddedness concerns the special cases where these institutions bridge gaps between firms. The network model is operationalized and applied to a small Swedish industrial (furniture) community, its firms and economic/social institutions. The findings generally support the applicability of the model and demonstrate the supplementarity of different layers/orders of embeddedness. Further research challenges are deduced and implications for practitioners are provided.     

Market novelty, competence-seeking and innovation networking

Studies of innovation networking have frequently been concerned with the occurrence of dyadic relationships and with their apparent impact on simple measures of firm-level innovation outputs. This paper takes a more detailed look by analyzing the connection between different types of innovation and forms of networking. Based on the market novelty of innovation outcomes and the extent to which innovation activities require new competences, four types of innovation are identified. It is proposed that these types correlate with various innovation network dimensions, including the volume of networks, the strength and content of ties, and the specificity of ties. Drawing on survey data of 594 innovations realized by Dutch small firms, it is observed that the requirement to access new competences for innovation correlates positively with the number of network partners involved. We also note more subtle connections between types of innovation and networking, including that novel innovation outputs correlate with using network partners as a source of inspiration, whilst new competences associate with networking for knowledge capital. In the latter case, these activities also draw on new and intended ties relatively often, i.e. network partners which are actively sought out for the specific contributions they may make to the innovation process. Finally, innovation which is simultaneously new-to-the market and requires new competences uses strong ties relatively often. Implications for innovation policy and practice are discussed.     

Performance Implications of Ties to the Government and SOEs: A Political Embeddedness Perspective

In many countries governments not only regulate business activities, but also become involved in the corporate governance of individual firms through ownership and board ties. While existing studies usually focus either on benefits of political connections or on costs of government influence, a political embeddedness perspective helps us consider both advantages and constraints associated with ties to the government. In particular, firms with direct ties to the government will experience significant costs associated with government officials' involvement in the corporate governance process. In contrast, firms with ties to state‐owned enterprises (SOEs) are connected to the government indirectly and thus, while getting access to state‐owned resources, avoid costs associated with the government's interventions. This study compares the performance consequences of board and ownership ties to the government with the consequences of board and ownership ties to SOEs. I find that ties to SOEs are associated with higher profitability, while no significant differences are discovered for firms with direct ties to the government.     

Global careers: a social capital paradox

Global careers, typically defined as involving multiple international relocations including various positions and assignments in several countries, have recently received increasing research attention. This interest is driven by a growing corporate need for managers who are able to deal with global integration and co-ordination in large multinational corporations. An important aspect of the competency of a global manager is his or her social capital, i.e. the network relationships he or she possesses. However, while the concept of social capital has been widely used in a number of research fields recently, it has received relatively little attention thus far in the IHRM context. This paper contributes to this research gap, and seeks to answer the empirical research question of how multiple international relocations affect the social capital of a manager. Our qualitative interviews of 20 Finnish MNC managers with global careers identified that such careers represent a ‘social capital paradox’. Global careers are characterized by a broad and diverse network of both internal and external ties. This breadth and diversity relate to (1) the managers' internal contact networks of weak ties (2) their internal support networks of strong ties and (3) their external networks of both strong and weak ties. These typical characteristics represent three major social capital paradoxes in the sense that they carry both significant social–capital-related benefits as well as potential risks.     

An exploratory study of RFID adoption in the retail sector

We use a search procedure called content analysis to determine the benefits of RFID in the retail sector. Content analysis classifies textual material, such as academic articles, and reduces them to manageable data. We find that the key RFID retailer benefits are better management of inventory, improved security, better operational efficiency, and reduced cost. We also find the key RFID business processes to deal with, for example, tracking and tracing. Through hypothesis testing and correlations, we discover strong relationships between retailer benefits and RFID business processes, and that better management of inventory is a reason why RFID is being used by retailers.     

家族企业的分立治理结构选择及案例解析

家族企业是一组具有分立特征的治理结构的集合，其特有的构建基础是家族社会资本，而家族社会资本具有较强的资产专用性，进而家族社会资本专用性就成为家族企业分立治理结构选择的关键因素。本文一方面通过家族社会资本的专用性和相对重要性两个维度，建立了家族企业治理结构的选择模型。另一方面从契约法、适应性、治理工具等角度，对各种治理结...     

Differentiating weak ties and strong ties among external sources of influences for enterprise resource planning (ERP) adoption

Enterprise resource planning (ERP) systems represent a major IT adoption decision. ERP adoption decisions, in the chemicals and allied products sectors, were examined between 1994 and 2005. Networks of strong ties and weak ties partners are investigated. Results show that neighbouring companies linked with strong ties can have an influence on organisations making such adoption decision. Past decisions made by major trading partners have a significant influence on the decision to adopt an ERP system for a given organisation. This reflects the complex nature of the knowledge required for such adoption.     

农业电子商务平台安全体系的构建

随着企业信息化步伐的加快,利用计算机技术、网络通信技术和互联网开展商务活动已成为全球商务活动的发展趋势。电子商务在农产品流通领域提供了进行商务活动的新方式,而且由于通过农业电子商务平台的搭建形成了与地域、空间无关的一体化市场,因而正在改变着农业的经济环境。但是,通过以互联网为基础的电子商务所带来的安全性问题远比传统商务的安全问题复杂得多,因此将安全问题应得到高度重视。同时,农业与信息技术的相关性较弱,必将加大农业企业信息化安全应用的难度。