暗夜星空旅游研究进展——基于2001—2021年英文文献的综述

近几年中国星空旅游市场快速崛起,然而国内学术界对这一旅游新业态的研究明显不足。本文采用传统的文献分析方法,对国际暗夜星空旅游的发展脉络与研究进展进行了系统梳理。研究发现：（1）在全球暗夜保护运动的推动下,星空的旅游价值得到发掘,暗夜星空体验项目在西方国家已趋于成熟;（2）国际暗夜星空旅游的实证研究于2011年起步,文献数量持续上升,质性研究与量化研究同步发展,但研究主要集中在欧洲和北美等发达国家和地区;（3）通过分析与对比天文旅游,本文界定了暗夜星空旅游的概念并探讨了暗夜星空旅游的主要特征;（4）国际暗夜星空旅游研究主要集中在光污染测量与暗夜星空旅游发展、暗夜星空旅游发展效益、暗夜星空旅游体验及其影响、暗夜星空目的地的旅游发展4个方面。对于正处在萌芽成长期的中国星空旅游而言,国际研究成果为此旅游新业态的发展与管理提供了一定的理论基础,同时也促进国内学者结合本土暗夜星空旅游市场展开具体的实证研究,逐渐建立暗夜星空旅游研究的中西对话。     

Tourism & death

Although death is an inevitable part of life, tourism scholarship has not comprehensibly engaged with this concept. Death-related tourism literature has focused disproportionally on places and experiences of dark tourism, leaving a vast array of other dying-related tourism discourses at the periphery. Drawing on anthropological and existential conceptualisations of death, we develop an all-encompassing theoretical framework comprised of four dimensions: Perspective, Intention, Number, and Involvement. Supported by existing studies, mass media reports, and other secondary data, we demonstrate that the interplay between death and tourism is complex and involves a range of events, tourists' behaviors and experiences. The conclusion proposes future research directions at the intersection of death and tourism.     

Tourism and Sustainable Development: Exploring the Theoretical Divide

Despite the significant attention paid by tourism academics and practitioners to sustainable tourism development in recent years, there has been a consistent failure within the tourism literature to relate the concept to the theory of its parental paradigm, sustainable development. As a result, the applicability of sustainable development to the specific context of tourism is rarely questioned. This paper addresses this omission in the literature. Reviewing development theory and the notion of sustainability, it proposes a model of sustainable development against which the principles of sustainable tourism are compared. It is argued that tourism development remains embedded in early modernisation theory whilst the principles of sustainable tourism over look the characteristics of the production and consumption of tourism. As a result, significant differences between the concepts of sustainable tourism and sustainable development are revealed, suggesting that the principles and objectives of sustainable development cannot be transposed onto the specific context of tourism.     

Corrigendum to “Dark tourism,abjection and blood: A festival context” [Tourism Management 64 (2018) 346–356]

Dark tourism and its implications have been gaining significant prominence in both the literature and in practice in recent years. Moving conceptualizations of dark tourism forward, we utilize the interpretative phenomenological frame to investigate the interrelationships between tourism and current conditions of society. We do this by qualitatively studying tourists' experiences while in the process of attending dark tourism oriented music festivals that prominently feature direct confrontation with abjection. Our findings indicate that these abjection-oriented festivals allow tourists to encounter blood, animal corpses and other death elements in a ritual-like context within the confines of a transitory space. Ultimately, our research reveals how dark tourism festivals featuring abjection can allow some tourists to feel closer to actual death.     

Overlooked encounters: young tourists' experiences at dark sites

This research note reviews the existing literature comprised of dark tourism articles and chapters mentioning children. Publications meeting the search criteria were few. Accordingly, we offer possible reasons for the scarcity of research on children in dark tourism, including the legal constraints when researching with minors, the academic risk in undertaking a new field of research, and the substantial expertise needed to engage children in studies. We conclude with the compelling reasons to undertake such research: to inform interpretation of emotionally provocative sites for children, to understand and mitigate children's psychological distress at dark sites, and to advance theoretical work on children as tourists.     

Domestic tourists to Elmina Castle,Ghana: motivation,tourism impacts,place attachment,and satisfaction

Abstract

Current research on dark tourism lacks an in-depth investigation of the relationships between the various psychological factors that influence tourist satisfaction. Using the cognitive-affective-behavior system, this paper evaluates a theoretical model that postulates relationships between four constructs, namely: motivation, perceptions of tourism impacts, place attachment, and satisfaction. The study extends the tourism literature on cultural sustainability by showing the psychological connections of domestic tourists to a dark heritage site, and the implications for perceptions of tourism impacts on this heritage. Based on a sample of 414 domestic tourists at a dark heritage site in Elmina, Ghana, PLS-SEM confirmed several inter-relationships among the four constructs. Motivation had a positive relationship with perceptions of positive and negative tourism impacts, suggesting that the tourists who were more motivated to visit the site for cultural/learning experiences were also more inclined to perceive both positive and negative tourism impacts. Implications for dark tourism and how heritage site management can influence tourists’ perceptions of impacts are offered.     

Host perceptions of tourism: A review of the research

It has long been recognised that it is incumbent on those responsible for the planning of tourism to seek to optimise the well-being of local residents whilst minimising the costs of tourism development.It is not surprising, therefore, that academic attention has long been paid to the social impacts of tourism in general and to the understanding of host communities' perceptions of tourism and its impacts in particular. Nevertheless, despite the significant volume and increasing scope of the research, the extent to which understanding of residents' perceptions of tourism has been enhanced remains uncertain. Thus, the purpose of this Progress Review is to explore critically the development of the research into residents' perceptions of tourism. Highlighting key themes and trends in the literature, it identifies a number of limitations in the research, including a narrow case study base, a dependence on quantitative methods, a focus on perceptions as opposed to responses, and the exclusion of the tourist from the majority of the research. Consequently, it argues for a multidimensional approach to the research.     

The implications of hotel employee attitudes for the development of quality tourism: the case of Cyprus

In an increasingly competitive market, the issue of quality has grown in significance for tourism businesses and destinations alike. This has been influenced by a number of factors, such as the expansion of consumer rights and the alleged emergence ‘new’, quality conscious tourists. In particular, it is the need to retain or increase competitive advantage that has underpinned the drive for quality in tourism—certainly, many destinations, especially those operating in the highly competitive summer-sun market, are now adopting quality tourism development strategies. However, little or no attention has been paid to the role of tourism industry employees, particularly those in hotels, in the success of quality management programmes. The purpose of this paper is to address this omission. Based upon a survey of hotel employees in Cyprus, it identifies a number of factors that may support or limit the drive towards quality service provision, with a variety of implications for the destination as a whole as well as individual hotels. In particular, hotel management should implement strategies based on reward systems, empowerment and reducing staff turnover, whilst there is an important co-ordination and guidance role to be played by the national tourism organisation.     

Values and tourists' sustainable behaviours: An overview of studies and discussion of some theoretical,methodological and management issues

This conceptual paper offers a theoretical and methodological analysis on the use of values for understanding and managing tourists' environmentally sustainable choices. The aim is to provide a deeper discussion of the limits identified by recent reviews of the literature and to suggest additional ones. Moreover, we show how research in social and environmental psychology can help tourism scholars and practitioners to deal more effectively with them. Particular attention is paid to identifying the key aspects that characterize the different concepts and measures of values that are relevant to this topic. Suggestions for improving the effective use of this construct for research and management applications are provided. Possible avenues for consolidating, as well as broadening, the theoretical and practical foundations of this concept's use in the domain of tourists' sustainable behaviour are also discussed.     

Mission statements of international airlines: a content analysis

A well-designed mission statement is essential for formulating, implementing, and evaluating business strategy. Yet the role of the mission statement in the strategic management of business firms has not been sufficiently highlighted in the research literature. It is not surprising that minimal attention has been paid to the role of mission statements in the strategic management of tourism and hospitality organisations. This paper attempts to remedy this apparent neglect. It focuses on the international airline industry by selecting 50 mission statements from corporate websites.¹ The mission statements are then analysed to determine the extent to which they conform to commonly accepted views of the ‘ideal’ mission statement. Variations from the stated ‘ideal’ are highlighted and discussed. Conclusions are drawn regarding the role of mission statements in the strategic management of tourism and hospitality organisations.     

国外黑色旅游研究综述

黑色旅游是近年来国外,特别是欧美地区旅游学界新兴的热点研究领域,也是一个颇具争议的领域.文章对国外有关黑色旅游的文献进行梳理,认为黑色旅游的概念界定、黑色旅游者行为特征、黑色旅游展示和历史原真性的争议、黑色旅游的影响是国外黑色旅游研究的4大主题,并对每一个主题进行了总结.     

Progress in dark tourism and thanatourism research: An uneasy relationship with heritage tourism

This paper reviews academic research into dark tourism and thanatourism over the 1996–2016 period. The aims of this paper are threefold. First, it reviews the evolution of the concepts of dark tourism and thanatourism, highlighting similarities and differences between them. Second it evaluates progress in 6 key themes and debates. These are: issues of the definition and scope of the concepts; ethical issues associated with such forms of tourism; the political and ideological dimensions of dark tourism and thanatourism; the nature of demand for places of death and suffering; the management of such places; and the methods of research used for investigating such tourism. Third, research gaps and issues that demand fuller scrutiny are identified. The paper argues that two decades of research have not convincingly demonstrated that dark tourism and thanatourism are distinct forms of tourism, and in many ways they appear to be little different from heritage tourism.     

有钱而游,还是因梦而旅?——预期收入对旅游消费决策的作用机制研究

主流经济学的消费理论认为收入决定消费,因此收入是影响旅游消费决策的重要研究变量,但先行研究一直存在广泛争论,且较少进行跨期研究,特别是预期收入对旅游消费决策的影响研究更为稀少。文章主要目的是研究预期收入对个体旅游消费决策的影响作用机制,引入行为经济学的体验效用理论,构建旅游者跨期效用函数模型,检验和比较分析了当期收入和预期收入对个体旅游消费决策的影响力度。研究结果如下:第一,当期收入对旅游消费决策的作用会受到个体预期收入和不耐心程度(个体更偏好于当前消费而非未来消费)的调节效应影响;第二,给定其他因素的作用,预期收入对未来旅游消费决策具有正向促进作用,且预期收入对旅游消费决策的正向影响要高于当期收入的影响。另外还发现,女性群体的不耐心程度调节效应相对更大,低龄群体的不耐心程度调节效应较大,显著性也较高。最后,文章提出了以上研究结果对旅游体验和旅游消费决策的行为经济学理论拓展意义,以及对旅游企业和目的地进行预期营销的实践意义。     

State-of-the-art social customer relationship management

The rise of social media challenges the traditional notion of customer relationship management (CRM) and has led to the emergence of social CRM. This study collected and content-analyzed recent literature along the intersection between social media and CRM, to present an overview of the social CRM research in tourism and hospitality. Findings indicate that most studies focus on the context of hotel and restaurant. These studies lack a solid theoretical underpinning and tend to adopt qualitative research methods. Five research themes are identified from supply-focused research, while two themes are observed from demand-focused research. Overall, uneven attention has been paid by researchers in the field, with more emphasis on supply than on demand sides. According to the findings of the literature review, a conceptual framework and a research agenda are presented. Theoretical and practical implications to the tourism and hospitality industry are also discussed.     

21世纪以来旅游社会文化影响研究的回顾与反思

旅游社会文化影响是旅游地理学研究的核心内容和热点问题。文章选取国内外权威核心刊物, 识别相关文献, 剔除无关文献, 梳理发展脉络, 从居民感知、文化变迁、地方身份和社会结构等4个方面, 对21世纪以来国内外旅游社会文化影响的研究内容进行分析, 总结理论方法。研究发现, 国内外研究领域的广度、深度不断拓展, 社区和旅游区的实证研究居多;在理论方法方面, 以相关学科的理论应用为主, 对自身规律的反思与总结较少, 理论提炼水平有限。最后, 鉴于地方全球化发展趋势, 从研究领域、理论方法、分析工具等方面反思与展望旅游社会文化影响研究的未来发展。     

黑色叙事对旅游目的地引致形象的影响机制

"讲好故事"已成为塑造和传播国家和地方形象的重要手段。以"讲故事"为手段打造旅游目的地形象是一种国际通行的旅游目的地营销方式。现有旅游目的地叙事研究开展还很不充分,关注的叙事偏重于正面叙事材料,对负面叙事的关注还很不够。文章着眼于黑色叙事对旅游目的地引致形象的影响机制,以德国首都柏林作为研究案例,以著名历史游记《柏林:一座城市的肖像》(Berlin:Imagine a City)中关于柏林的系列黑色叙事和柏林旅游局在微信公众号发布的图片作为实验材料,通过招募志愿者参与包括4个阶段的混合研究设计,验证黑色叙事对柏林旅游目的地形象(认知、情感及意动)的复杂影响。研究的主要理论贡献在于:首先,验证了黑色叙事对旅游目的地形象具有显著影响,实证该影响主要透过"叙事主角-游客-自我形象一致性"这一主线发挥作用,明确了黑色叙事主角形象对黑色叙事引致旅游目的地形象的影响机理,丰富了叙事传输理论相关结论。其次,验证了黑色叙事引致情感形象在黑色叙事影响旅游目的地形象过程中的影响效应,发现黑色叙事引致情感形象(而非认知形象)是黑色叙事最终能够影响游客动机的关键。最后,在黑色叙事这一特定研究情境中,验证了目的地认知形象对"情感形象影响意动形象"具有"增强调节效应",丰富了现有旅游目的地形象"认知-情感-意动"三联结构理论。文章在此基础上提供了相应的管理和营销建议。     

Using segmentation to compete in the age of the sharing economy: Testing a core-periphery framework

Airbnb has emerged as a credible competitive threat to the hotel industry. Consequently, hotel brands are having to rethink the experiences they provide to customer in an increasingly competitive environment. Despite these trends in the industry, experience-related research that examines and informs these developments remains under-represented in the hospitality and tourism literature. The present study offers a systematic approach to examine the potential differences in experiential consumption in the accommodations industry. Using a multiple-group analysis approach, it examines the moderating effects of individual characteristics and situational factors on the nature and dynamics of experiential consumption in the accommodations industry. The findings of the study culminate in the core-periphery framework of the hospitality consumption experience that can provide a relevant theoretical lens for future research into the different sectors and types of experiences within the hospitality and tourism industry. The study also outlines important implications for the hotel industry’s strategic experience design initiatives, from the standpoint of product development, the segmentation, targeting and positioning (STP) process, and marketing communications.     

Consumer adoption of the Uber mobile application: Insights from diffusion of innovation theory and technology acceptance model

ABSTRACT

The sharing economy literature has largely concentrated on the examination of peer-to-peer accommodation platforms such as Airbnb, with little attention paid on other innovations in collaborative consumption. This study investigates consumer adoption of the Uber mobile application through lenses of two theoretical models – Diffusion of Innovation Theory and Technology Acceptance Model. The results suggest that relative advantage, compatibility, complexity, observability, and social influence have a significant influence on both perceived usefulness and perceived ease of use, which in turn lead to subsequent consumer attitudes and adoption intentions. This study demonstrates the integration of the two classic adoption theories.     

Exploring sub-dimensions of intrapersonal constraints to visiting “dark tourism” sites: a comparison of participants and non-participants

Previous studies have focused on exploring why people seek out sites of death, whereas little is known about why they do not visit or revisit such sites. This paper aims to fill this gap by exploring the inner constraints on visiting the darkest edge of the dark tourism spectrum among both participants (N?=?460) and non-participants (N?=?275). By identifying four sub-dimensions of intrapersonal constraints in the context of dark tourism (i.e., traumatic memory, emotions of fear and depression, taboos and cultural ideas and lack of interest), an extension of a leisure constraints framework was created. The findings move beyond the prior studies on tourism constraints, which solely measure intrapersonal constraints as an overall construct, and thus explain the non-homogeneity of this construct. This study also contributes to a more nuanced understanding of how non-participants differ from dark tourists on the psychological constraints of visiting sites of death.     

Managing ghosts: exploring local government involvement in dark tourism

In the growing discussion of dark tourism, attention has focused on dark tourism theory, interpretation of tragic events, management of dark tourist sites, and visitor motivations. The local government component, however, has been overlooked in this field of study. Fame from notorious events often transfers to the city where it happened, sometimes sharing a name (the Amityville Horror, the Villisca Axe Murders, Auschwitz) whether the community likes it or not. This fame transfer creates a shared city ‘ghost’ lingering in its shadows, but draws curiosity seekers from around the globe. This study presents factors local governments should consider as they examine their role in dark tourism, including planning for site management, consideration of the safety of, and services provided to, their citizens, examination of potential economic benefits, and most importantly, to ensure that they have a voice in the stewardship of their history.