Environmental management: from ‘fit’ to ‘stretch’

Environmental management is a budding discipline that studies the development and shaping of environmental policy in business. This article discusses what progress has been made in theory building in the field of environmental management, and what priorities should be set for future research. The level of ambition of a company with respect to its environmental performance is seen as the result of the following three variables: the coincidence of increased eco-efficiency and market opportunities; the internal structure and culture of the company (including the influence of a number of important actors in it) and the pressure from the immediate and wider social environment to take environmental measures. Research in the field of environmental management can improve our understanding of the conditions under which companies will strive for higher eco-efficiencies. It is argued that such research must concentrate on the interaction of the three variables mentioned above and on how they affect the actions of companies. © 1998 John Wiley & Sons, Ltd and ERP Environment.     

The ‘science’ and ‘practice’ of HRM in small firms

This paper looks at the ‘science’ and ‘practice’ of human resource management in small firms. While there is growing evidence that the practice of human resource management in small firms is characterized by informality, there is less evidence about the science, or explaining why this is the case. We look to writing on strategic human resource management, which has at its heart the resource based view of the firm, for possibilities offered to understanding the science of human resource management in small firms.     

Combating environmental repercussions through ‘TQEM’ and ‘ISO 14000’

Business is totally dependent on society although we sometimes do not experience it that way. All business, even in their most limited form, confront environmental issues, some more than others. Business leaders will be actively addressing social and environmental issues. These companies will be going for certification to ISO 14001 (EMS) and progressive organizations have moved beyond EMS requirement, seizing control of environmental operations through Total Quality Environmental Management (TQEM). Industry leaders are incorporating environmental thinking into every aspect of their operations. As a long‐range plan towards TQEM, an organization can have a road map and a clear model for achieving excellence in the area of Environmental Management. Copyright © 2001 John Wiley & Sons, Ltd and ERP Environment     

‘House poor’ or simply ‘poor’?

This paper defines a set of indicators for distinguishing housing affordability problems resulting from high rents from those chiefly arising from low income. In place of the common ratio of rent to income, it uses a residual income indicator with indicators of over-consumption and over-paying for housing services. The indicators are computed for a sample of renter households in Switzerland, one of the countries with the greatest rental share. They help define more precisely who needs general income assistance and who needs specific housing aid (only one fourth of the former).     

From ‘social club’ to ‘integrated membership scheme’: developing membership schemes strategically

Changes in the economic and political climate have resulted in income generation becoming increasingly important for cultural organisations and one method of achieving this is to develop closer relationships with individuals, for example, members. Friends' schemes (also known as membership schemes, societies and organisations) exist in a variety of formats and provide organisations with a range of benefits in addition to their income‐generation potential. These include advocacy, influence and a stable volunteer base. This paper makes a contribution in three areas of cultural management: it presents the findings of a study of friends' schemes within large museums and galleries in London and identifies distinctive typologies of scheme; creates a framework that practitioners can use as a diagnostic tool to analyse their own scheme; and finally, provides strategic direction to assist in the evolution of membership schemes. Copyright © 2003 Henry Stewart Publications     

‘A Land of Milk and Honey’? Reengineering the ‘Past’ and ‘Present’ in a Call Centre*

ABSTRACT This article explores how managers, in the Call Centre of a Bank, (re)defined, and drew boundaries around ‘past’ cultural conditions, in relation to the introduction of a Business Process Reengineering (BPR) regime. Managers represented the ‘past’ negatively, in terms of conflict and coercion, whilst the ‘present’ was largely described as a Shangri‐La of teams and consensus. This eschewing of the ‘past’ and sublimation of the ‘present’ stood in opposition to the representations of the staff. Both the ‘staff’ and ‘managers’ seemed to reject or embrace discourses that challenged or coincided with their understanding of how things are or should be. In view of this, their understanding of the past/present is inseparable from a consideration of power and identity. The article examines the interplay between discourses and individuals, arguing that it is bound up with fear and anxiety, hope and aspiration, memory and nostalgia, among other, everyday life experiences.     

The Bridge to the ‘Real World’: Applied Science or a ‘Schizophrenic Tour de Force’?*

abstract This article concerns those publications which have received considerable attention in an academic as well as in a practical context. In these rare cases, it seems that it was possible to transfer scientific findings more or less directly into managerial implications. This widely shared view is contrasted with a socials systems perspective. From this point of view there cannot be a direct application of scientific knowledge. This also holds true for the classic examples of applied science. It is argued that even in these cases there is no evidence of linear knowledge transfer but rather ‘Applied Science Fiction’ (ASF). ASF comprises all techniques with which the scientific system reacts to external application pressure without having to relinquish its own self‐referential logic. Different forms of ASF are introduced. These are retrofitting, reputation, symbolic labels and undisciplined eclecticism. The ASF‐concept will be illustrated by Michael Porter's Competitive Strategy. Paradoxically, however, the conventional concept of application and ASF are a barrier for the sustainable relevance of management studies.     

The ‘New Competition’ and Working Time

Jill Rubery, who is Senior Lecturer at the Manchester School of Management, and Sara Horrell, Lecturer in the Faculty of Economics, University of Cambridge, draw on a study for the Equal Opportunities Commission to discuss the significance of the competitive conditions said to lie behind changes in working time. They argue that the existing approaches to understanding these changes – they are ‘determined’ by the ‘market/technology’ or relate to a redefinition of power relations within the workplace – are both inadequate. What is required, they suggest, is a more complex analysis of competition which takes into account both the factors that shape market conditions and the factors inside the organisation that influence responses to them.     

The ‘Urban Age’ in Question

Foreboding declarations about contemporary urban trends pervade early twenty‐first century academic, political and journalistic discourse. Among the most widely recited is the claim that we now live in an ‘urban age’ because, for the first time in human history, more than half the world's population today purportedly lives within cities. Across otherwise diverse discursive, ideological and locational contexts, the urban age thesis has become a form of doxic common sense around which questions regarding the contemporary global urban condition are framed. This article argues that, despite its long history and its increasingly widespread influence, the urban age thesis is a flawed basis on which to conceptualize world urbanization patterns: it is empirically untenable (a statistical artifact) and theoretically incoherent (a chaotic conception). This critique is framed against the background of postwar attempts to measure the world's urban population, the main methodological and theoretical conundrums of which remain fundamentally unresolved in early twenty‐first century urban age discourse. The article concludes by outlining a series of methodological perspectives for an alternative understanding of the contemporary global urban condition.     

The sophistication of ‘naive’ modeling

The relatively high predictive power of a naive market share model is due to (1) its similarity to the reduced form representation of the underlying model and (2) the comparison with forecasts generated from structural models that are likely to be misspecified.     

Institutionalization of ‘The Property Mind’

This essay discusses the idea of ‘the culture of property’ and whether it combines the economic and cultural explanations of gentrification. To explore the idea of a culture of property in the case of Singapore, it examines both what motivates Singaporeans to invest in real estate (e.g. nostalgic feelings, duty, guilt, moral economy, face, filial piety towards ancestors and a way to remember their origins as reasons for investing in properties in China), and the institutions in the property state of Singapore (e.g. the possibility of owning and selling public housing, collective sales legislation that encourages collective profitmaking and the pension system) that increase Singaporeans' appetite for property and make them watchers of the property market. Lastly, the essay discusses the consciousness of evictions and of class differences and notes the random and unfair nature of the property market. It ends with a call for further research on real estate and property development, and their role in increasing urban inequality.     

Comment on ‘the dynamics of job separation: The case of federal employees’

This paper recasts the model presented in ‘The Dynamics of Job Separation: The Case of Federal Employees’, as an optimal stopping problem. It shows that the individuals represented by the model are assumed to behave suboptimally and illustrates several policy analysis problems introduced by assuming such behaviour.