International business travelers’ psychological well-being: the role of supportive HR practices

This study examines the effects of the job demands and job resources typical of international business travel (IBT) on psychological well-being (job exhaustion, vigor and satisfaction with work-related travel) among 232 Finnish IBTs. The study is theoretically based on the job demands-resources model and both health impairment and motivational processes were examined alongside the interaction effects of job demands and job resources. Path analysis based on structural equation modeling showed that, of the job demands, workload and pressure experienced in work demanding IBT predicted job exhaustion, but risks related to travel destinations did not. Viewed as job resources, supportive HR practices for traveling (well-functioning and safe travel arrangements and an opportunity for post-travel recovery) predicted vigor and satisfaction with traveling work. They also provided a buffer against the negative effects of the risks of travel destinations on job exhaustion and boosted satisfaction with work travel under circumstances of high risk related to travel destinations. Our findings indicate that organizations should pay greater attention to the workload and the pressure under which IBTs work, and develop supportive HR practices, especially for IBTs who experience high safety and health risks, for example, at their destination.     

‘Escaping to the gallery’: understanding the motivations of visitors to galleries

• Whilst market research and academic studies by sociologists have identified the personal and socio-cultural factors that influence visits to galleries, there has been less attention to the area of motivational research. Understanding motivations is important as it reveals the underlying reasons why visitors choose to participate in specific leisure activities. This paper focuses on the motivations of two groups of visitors at events at an art gallery. A pre-tested motivational scale built around three factors, learning, social/family interaction and Escapism explained 71.5% of variance. Escapism explained 29.4% of that variance and was the core motivation. The findings of the research are important to both academics and practitioners as previously learning was thought to be the main motivation. This study should be replicated in other settings to evaluate whether gallery and museum managers need to re-consider the purpose, content and marketing of their programmes in a post-modern society.

Copyright © 2006 John Wiley & Sons, Ltd.     

Banking Employees’ Perceptions of Corporate Social Responsibility,Value-Fit Commitment,and Turnover Intentions: Ethics as Social Glue and Attachment

Evidence suggests that efforts to improve corporate ethics and social responsibility are associated with enhanced work attitudes, but the nature of these relationships is still subject to investigation. Consequently, this study determines the degree to which perceptions of corporate social responsibility are related to individuals’ value-fit commitment and turnover intentions (both employee-reported and manager-reported). Information was obtained from subjects employed in a southern regional branch of a national banking and financial services institution. Two unique self-report questionnaires were developed to collect information from managers and employees, resulting in ninety-two matched pairs of forms. Mediation analysis indicated that perceived corporate social responsibility was associated with increased value-fit commitment, and that value-fit commitment was negatively related to employee-reported and manager-reported turnover intentions. The presence of full mediation was identified in both frameworks. These findings present a number of important managerial and research implications, which are discussed in this study.     

Explaining the Reactions of Swiss Municipalities to The ‘Amalgamation Wave’: At the crossroad of institutional,economic and political pressures

Abstract

Public sector organizations are simultaneously subject to three types of environmental pressure: institutional, economic and political. How do these pressures influence the strategic behaviour of public organizations when confronted with efficiency-oriented reforms? We focus on the strategic behaviour of Swiss municipalities facing the amalgamation wave: a reform characterized by a strong economic rationale. Results confirm that the success of reforms depends not only on its matching with economic underpinnings. It is also necessary to take the political leadership and the responsibility of reform implementation.     

Associations between perceived employability,employee well-being,and its contribution to organizational success: a matter of psychological contracts?

We investigated interactions between perceived employability and employees' perceptions about psychological contract obligations made by the employer in relation to life and job satisfaction, self-rated performance, and turnover intention. We hypothesized that perceived employability relates positively to job satisfaction, life satisfaction, and self-rated performance and negatively to turnover intention under the condition of many promises. Conversely, perceived employability relates negatively to job satisfaction, life satisfaction, and self-rated performance and positively to turnover intention under the condition of few promises. Analyses using a sample of 463 workers from seven Belgian organizations showed that perceived employability was positively related to all outcomes except job satisfaction. The number of promises was positively related to job and life satisfaction, and to self-rated performance, and negatively to turnover intention. Contradictory to our expectations, with the exception of turnover intention, the relationships between perceived employability and the outcomes were relatively stronger and positive under the condition of few promises compared with many promises.     

Line managers’ AMO to manage employees’ performance: the route to effective and satisfying performance management

Abstract

Performance management systems are used to increase employees’ performance with the ultimate aim of increasing organizational performance. Organizations rely on line managers to implement performance management systems and to engage in a continuous process of goal-setting, feedback, coaching and performance appraisal with their employees. Drawing on the AMO theory, we predict that the effectiveness of performance management implementation will be a function of three factors. First, line managers should have the Ability to enact the activities that are involved in performance management. Secondly, they should be Motivated to perform these activities. Thirdly, line managers should have sufficient Opportunity to fulfill these activities on top of the demands from other organizational. If not, they could experience role conflict. We developed several cross-level hypotheses. The data came from 71 line managers and 318 employees working in Flemish education. Hierarchical linear modelling found that line managers’ AMO to implement performance management systems was positively related to employees’ satisfaction with the system. These relationships were mediated by employees’ perceptions that the performance management system is strong. A strong system signals that its features are salient across employees and that the system is clear and understood. This study has several theoretical and practical implications.     

Measuring the Returns to Networking and the Accumulation of Social Capital: Any Evidence of Bonding,Bridging, or Linking?

This article presents analyses of individual investment in social capital using both the British Household Panel Survey (BHPS) and the UK Time Use Survey (2000) (UKTUS). We suggest a general theoretical framework that could possibly explain individual investment in various forms of social networking. Measures of social capital are then constructed in an attempt to capture the extent of individual investment in bonding, bridging, and linking networks. These measures, together with other socioeconomic indicators, are used as explanatory factors in wage equations, estimated using ordered probit, OLS, and instrumental variable approaches. We are unable to identify any consistent returns from investment in bonding and bridging networks. In contrast, the evidence suggests that any returns to investment in the development of linking social capital simply derive from the positive signals that group membership may transmit to potential employers. Our results underline the contrast between studies that consider social capital as an attribute of communities, as opposed to individuals, in that we find a negative return to social activity at the level of the individual.     

Shifting Strategies: the Pursuit of Closure and the ‘Association of German Auditors’

Drawing on Weber’s [(1972). Wirtschaft und Gesellschaft: Grundriss der verstehenden Soziologie [Economy and society. An outline of interpretive sociology]. (5th ed.). Tübingen: Mohr Siebeck] theories of social stratification and closure, and on Parkin’s [(1979). Marxism and class theory. London: Tavistock] development thereof, this paper contributes a case study of Germany to the literature on closure processes (rather than outcomes), and outcomes falling short of professionalization. It explores the early history of the first German association of auditors, the Verband Deutscher Bücherrevisoren (VDB), founded in 1896. The paper traces how closure was pursued, at various times, by different means and to different degrees, depending on the changing social, economic and political contexts and on changing perception of what would best serve the association’s interest. By thus focusing on the shifting aims and strategies of the VDB, the paper contributes new insights into the dynamics within professions and between professions and their environments, and the dynamics and conditions underlying failed professionalization projects. The paper shows that, while the VDB had a degree of success in creating many of the structure and processes of a modern professional body, its ambition to achieve market and professional closure was not fulfilled.     

Autonomy,accountability, and ambiguity in arm’s-length meta-governance: the case of NHS England

ABSTRACT

Meta-governance involves orchestrating the ‘rules of the game’ in public management. Arm’s-length bodies are particularly important vehicles for this. We consider the case of an arm’s-length body (NHS England) created to oversee the English NHS’ day-to-day operation, and remove ‘political interference’. Although mandated by the Department of Health it has increasingly operated as policy-maker, developing policies in tension with existing legislation, while Ministers have faded from public-facing accounts of service operation. This suggests NHS England operates as a meta-governor, insulating government whilst pursuing its own agenda, and raises crucial questions about governmental accountability whilst simultaneously making answers harder to obtain.     

Ethics in the Production and Dissemination of Management Research: Institutional Failure or Individual Fallibility?

Over the past 50 years, we have witnessed considerable growth in business education, increased competition among business schools, and higher expectations for faculty scholarship. Increasing competition among scholars for limited publication opportunities in top‐tier journals and the proliferation of bottom‐tier journals has given rise to a variety of systemic ethical issues and dilemmas, for scholars and their institutions. In this article, we critically examine the current state of normative publishing activities and expectations, including doctoral education, promotion and tenure processes and research expectations, editorial and peer review processes, academic freedom, acceptable breadth, depth, and accuracy or legitimacy of research designs and methodologies, academic integrity, replication, and data availability concerning the trends and implications of contemporary and future management scholarship. We also provide recommendations for additional research and discussion on these issues.     

Debreu’s coefficient of resource utilization, the Solow residual, and TFP: the connection by Leontief preferences

Debreu’s coefficient of resource utilization is freed from individual data requirements. The procedure is shown to be equivalent to the imposition of Leontief preferences. The rate of growth of the modified Debreu coefficient and the Solow residual are shown to add up to TFP growth. This decomposition is the neoclassical counterpart to the frontier analytic decomposition of productivity growth into technical change and efficiency change. The terms can now be broken down by sector as well as by factor input.

Business owners’ network size and business growth in China: The role of comprehensive social competency

The authors present a model that explains how comprehensive social competency (made up of three components – social skills, proactive and elaborate social strategies, and relational perseverance) is related to business people's network development, and how social networks in turn are related to business growth. We conducted two studies with Chinese small business owners, – one in the capital city Beijing (N?=?133) and a second one in the less developed rural region of Xunyi (N?=?78). Comprehensive social competency was consistently related to network size and business growth. In addition, government network size was related to the business growth since start-up in both studies (employee growth in Study 1 and personal asset growth in Study 2), but business network size was not related to business growth. Government network size also functions as a partial mediator between comprehensive social competency and business growth since start-up. Some differences are found between the rural area and the urban centre.     

Assessing the impact of the manufacturing executive’s role on business performance through strategic alignment

Many researchers over time have stressed the importance of incorporating the manufacturing perspective in the formulation of business strategy. Prior work in this area has tended to focus primarily on the involvement of the manufacturing executive in strategic decision making processes, while relatively little attention has been given to the level of influence enjoyed by the manufacturing executives. This study jointly examines the role of both influence and involvement in achieving better business performance, which we posit is expected to occur through alignment between the organizational and manufacturing strategies rather than directly. A research model based on procedural justice and strategic information management literature is proposed to represent this phenomenon. Structural equation modeling is used to empirically test the research model and its related hypothesis on the basis of data collected from 202 senior manufacturing executives representing mid to large sized firms from diverse industry groups across the US. In addition, interviews with a sub-sample of respondents are used to further explore the contextual nature of these relationships. The results indicate that involvement and influence are indeed two different, but highly related, aspects of the manufacturing executive s role. The interviews revealed numerous differences between the two with respect to achieving each and individual benefits derived from them. As expected, both involvement and influence are important determinants of strategy alignment with influence appearing to play a more substantive role. More importantly, it is this alignment that affects business performance. Implications of our findings for improving manufacturing practice, along with possible avenues for future research directions in this area, are also provided.     

Searching for injustice and finding solidarity? A contribution to the mobilisation theory debate

This article, using empirical data from cases of mobilisation in 1996 in Argentina, offers new evidence to build on the theory of mobilisation as recently proposed by John Kelly. The use of injustice as the basis of mobilisation raises some doubts for both its intrinsic subjective nature and in the light of cases of spontaneous mobilisations. A reformulation of the theory is suggested, less attached to a mechanical sequence and more rooted in the contradictions of the capitalist labour process.     

Productivity,efficiency and technical change: measuring the performance of China’s transforming agriculture

As China enters the twenty-first century the health of the agricultural economy will increasingly rely, not on the growth of inputs, but on the growth of total factor productivity (TFP). However, the tremendous changes in the sector—sometimes back and sometimes forwards—as well as evolving institutions make it difficult to gauge from casual observation if the sector is healthy or not. Research spending has waxed and waned. Policies to encourage the import of foreign technologies have been applied unevenly. Structural adjustment policies also triggered wrenching changes in the sector. Horticulture and livestock production has boomed; while the output of other crops, such as rice, wheat and soybeans, has stagnated or fallen. At a time when China’s millions of producers are faced with complex decisions, the extension system is crumbling and farmer professional associations remain in their infancy. In short, there are just as many reasons to be optimistic about the productivity trends in agriculture as to be pessimistic. In this paper, we pursue one overall goal: to better understand the productivity trends in China’s agricultural sector during the reform era—with an emphasis on the 1990–2004 period. To do so, we pursue three specific objectives. First, relying on the National Cost of Production Data Set—China’s most complete set of farm input and output data—we chart the input and output trends for 23 of China’s main farm commodities. Second, using a stochastic production frontier function approach we estimate the rate of change in TFP for each commodity. Finally, we decompose the changes in TFP into two components: changes in efficiency and changes in technical change. Our findings—especially after the early 1990s are remarkably consistent. China’s agricultural TFP has grown at a healthy rate for all 23 commodities. TFP growth for the staple commodities generally rose around 2% annually; TFP growth for most horticulture and livestock commodities was even higher (between 3 and 5%). Equally consistent, we find that most of the change is accounted for by technical change. The analysis is consistent with the conclusion that new technologies have pushed out the production functions, since technical change accounts for most of the rise in TFP. In the case of many of the commodities, however, the efficiency of producers—that is, the average distance of producers from the production frontier—has fallen. In other words, China’s TFP growth would have been even higher had the efficiency of production not eroded the gains of technical change. Although we do not pinpoint the source of rising inefficiency, the results are consistent with a story that there is considerable disequilibrium in the farm economy during this period of rapid structural change and farmers are getting little help in making these adjustments from the extension system.     

Employees' perceptions of HR investment and their efforts to remain internally employable: testing the exchange-based mechanisms of the ‘new psychological contract’

This study investigates the relationship between perceived investment in employee development (PIED) and the internal employability efforts that such perceptions are assumed to influence under the terms of the ‘new psychological contract’. A cross-sectional survey among 238 employees in a Norwegian IT and management consulting firm provides support that PIED relates positively to employees' openness to develop themselves and adapt to changing work requirements (‘internal employability orientation’) and their active pursuit of new competencies and career trajectories within the organization (‘internal employability activities’). However, our findings challenge widely held claims that investment in employee development elicits these responses by way of the reciprocal mechanisms of a social exchange relationship. While PIED is found to relate positively to employees' perceptions of a social exchange relationship with their organization, these positive exchange experiences are not supported to influence internal employability outcomes. Our findings do support, however, that PIED relates negatively to perceived economic exchange relationships that in turn undermine internal employability orientations. Suggestions for future research and implications for practice are discussed.     

Growth of born globals: the role of the entrepreneur’s personal factors and venture capital

This paper examines to what extent the human capital of entrepreneurs and the receipt of venture capital (VC) financing affect the growth of born globals (BGs). The study analyzes a sample of 242 BGs resulting from a survey on high-tech start-ups operating in the ICT and electronics sectors, located in different countries throughout the world. A multivariate explorative analysis controlling for the endogenous nature of VC is conducted. The results indicate that the experience of the entrepreneur in having previously established another entrepreneurial firm positively affects the growth of BGs. A negative effect is associated with the presence of heterogeneity in the management team in terms of education background. With regard to the linkage between financial capital and growth, it is found that both VC financing and the number of founders (a proxy for the availability internal capital) positively influence the growth of BGs.     

Global team members’ performance and the roles of cross-cultural training,cultural intelligence,and contact intensity: the case of global teams in IT offshoring sector

Abstract

This study investigates an unexplored form of global team prevalent in the Information Technology (IT) offshoring sector where IT service providers work alongside with client representatives in a global team context. Guided by theories of intelligence and intergroup contact, this study investigates global team members’ individual-level task performance. Specifically, this study examines the development of global team members’ cultural intelligence (CQ) following cross-cultural training. This study also determines the effects of improved CQ on individual-level task performance and examines the moderating role of contact intensity on the relationship between improved CQ and individual-level task performance. Data on the development of CQ, participation in cross-cultural training, and contact intensity were collected from 225 global team members while data on task performance were obtained from each of the global team members’ supervisors. The results of the statistical analyses reveal that: (i) CQ improved following participation in cross-cultural training sessions; (ii) improved CQ is positively and significantly related to individual-level task performance; and (iii) contact intensity moderates the relationship between improved CQ and individual-level task performance. These findings have a number of theoretical and practical implications for international organizations such as those in the IT offshoring sector.     

Understanding graduate recruitment,development and retention for the enhancement of talent management: sharpening ‘the edge’ of graduate talent

Graduates are deemed to be a key source of talent within many organisations and thus recruiting, developing and retaining them is viewed as a logical talent management (TM) strategy. However, there has been little attention paid to university graduates as part of an organisation’s TM strategy. Such a specific focus addresses the need for further research into the segmentation of talent pools and the specific challenges different talent pools are likely to create. This research, which utilised a qualitative data collection strategy, examined the experiences and practices of six large UK organisations in relation to graduate TM. Drawing from Gallardo-Gallardo, Dries and González-Cruz’s (2013. What is the meaning of ‘talent’ in the world of work? Human Resource Management Review, 23, 290–300.) framework for the conceptualisation of talent, the findings from this research indicate and explain why graduate employers are frequently compelled to use the object approach (talent as characteristics of people) due to the unique characteristics that recent graduates possess, even though other studies have found that a subject approach (talent as people and what they do) is preferred by most employers. Ultimately, employers conceptualise graduate talent by what they describe as ‘the edge’ which needs to be ‘sharpened’ to fully realise the potential that graduates offer.