我国承接服务外包产业政策研究

国际经济一体化使得企业在世界范围内寻找最优贸易伙伴,进行资源配置,从而产生服务外包这一全新产业。本文阐述了服务外包的概念及转移的背景与趋势,并分析了服务外包产生的动因及中国承接服务外包的优劣势,最后提出了中国承接服务外包的战略对策,即:营建国家品牌,提高中国竞争力;扩充技术外包实力,提高全球交付能力;全面发展,重点切入;搭建外包平台,形成规模效应。     

服务外包关系质量及其对服务外包企业绩效的影响

服务外包关系划分为契约型外包关系和伙伴型外包关系两种类型。从信任机制、风险共担和利益共享、服务外包质量等三个维度来分析服务外包关系质量及其对服务外包企业绩效的具体影响机理,可得出如下结论:服务外包企业通过建立伙伴型外包关系,增强信任机制、实现风险共担和利益共享、提高服务外包质量,能够改善服务外包关系质量,从而提高服务外包企业绩效,带动服务外包业和整个国民经济的发展。     

苏州对接上海自贸区的会计服务外包基地模式探究

上海自贸区设立后,苏州作为上海的“后花园”,既面临着“溢出效应”的机遇,也面临着“虹吸效应”的挑战,那么苏州该如何对接上海自贸区的建设呢？本文基于财务外包的视角,从对接方法、自身优劣势及未来发展思路三方面对苏州对接上海自贸区的会计服务外包基地模式进行了分析,旨在为苏州财务外包业乃至整个服务外包产业的转型升级开辟新的发展思路。     

服务外包人才培养模式研究

文章在深入了解服务外包人才现状和需求特点的基础上,针对不同类型的服务外包人才分别提出了各自的培养模式,并对每种培养模式作了简要的分析,建立了外包人才培养体系。文章的最后重申了服务外包人才培养对我国服务外包产业发展的重要性。     

国际服务外包对中国制造业生产率影响的实证研究——基于东道国的视角

本文基于东道国视角,研究了中国制造业承接国际服务外包的生产率效应.在分析跨国公司离岸外包影响东道国制造业生产率这一微观机理的基础上,本文构建了服务外包承接率指标,利用2006～2010年制造业行业面板数据,实证检验了中国承接国际外包服务对生产率的效应.Robust OLS和工具变量法的研究结果显示,中国承接国际外包服务对制造业效率具有正向影响,其中金融业和计算机信息技术服务业对制造业生产率的影响较大,运输业和其他商业服务业的制造业生产率效应较小,但均在统计上显著.     

承接服务外包的就业效应

国际服务外包对承接国产生了广泛的经济影响,就业效应就是其中最重要的影响之一.江苏省是较早发展服务外包业的省份之一,目前具有三大国家级服务外包基地.服务外包的发展增大了对劳动力的需求,缓解了就业压力,促进了产业集聚和人才集聚,产生了工资和知识技术溢出效应.我国应加快发展服务外包,充分发挥其就业效应.     

农村信贷投入、服务外包水平与城乡收入差距

在揭示农村信贷投入与服务外包水平缩小城乡收入差距的机理上，借助动态面板模型与空间滞后模型定量分析农村信贷投入、服务外包水平与城乡收入差距的效应关系。研究表明：农村信贷投入与服务外包均有利于缩小城乡收入差距且表现出明显的地区差异性；农村信贷投入能通过服务外包中介变量间接缩小城乡收入差距；农村信贷投入抑制城乡收入差距的空间效应表现不明显，而服务外包水平对城乡收入差距表现出明显的负向空间效应。因此，应加大农村信贷投放力度，创新农村金融业务模式；以农户外包服务需求为导向，健全服务外包市场功能；实行地区差异化战略，加强地区间社会化服务组织的合作与交流，充分发挥空间互动作用下的溢出效应。     

农业生产服务外包、农村人力资本与农户家庭增收

基于CSS数据库中7031户农户家庭收入问卷调查数据，采用OLS模型、Oprobit模型、中介效应模型，实证分析农业生产服务外包对农户家庭增收的影响及作用机制。研究发现：农业生产服务外包显著促进农户家庭增收，在更换变量、选用工具变量法估计等检验后，该结论仍旧稳健。机制检验结果显示，农业生产服务外包通过提升农村人力资本水平促进农户家庭增收。异质性分析发现，东中部地区农业生产服务外包水平对农户家庭增收的影响均通过显著正向检验，而西部地区影响效应并不显著；各环节生产服务外包水平对农户家庭增收的影响具有异质性，表现出“劳动密集型环节>技术密集型环节>劳动技术兼具型环节”的特征。据此，应持续健全农业生产服务外包模式、强化农村人力资本优势、实施地区与环节差异化策略，提升农户采用农业生产服务外包水平，以实现农户家庭增收。     

推进两型社会建设 大力发展长沙金融外包产业

在长沙市推进作为"两型社会"建设的大背景下,文章分析了国际、国内外包业务的发展,为长沙金融外包业务发展提出拓宽金融外包业务领域、均衡发展国际国内市场和教产研结合,建立金融外包发展储备人才库的建议。     

人力资本与服务外包中的技术外溢——基于江苏省的实证研究

本文以江苏省服务外包为切入点,通过实证分析技术外溢、人力资本和服务业经济增长三者之间的关系.研究结果表明:服务外包直接的技术外溢效益显著为正,间接的技术外溢效应由于人力资本门槛的存在而在统计结果上不显著,此外,技术差距的存在导致服务外包阻碍了江苏省的技术进步,而非熟练劳动力则严重阻碍了经济增长.但就总体而言,服务外包还是促进江苏省经济增长的.     

Development in Information and Communications Technology (ICT) Statistics at the Australian Bureau of Statistics

This paper outlines the ICT statistical developments that the ABS has undertaken over recent years. These developments have been on both the supply side (ICT industry) and the demand side (use of IT by sector). The content of ABS ICT surveys has changed significantly over the last few years and are expected to develop further in line with industry changes and emerging policy needs.
Recent developments in household collections have been the inclusion of IT use questions in the 2001 Census of Population and Housing and in various ABS social surveys such as Children's Participation in Culture and Leisure Activities. Annual business IT use surveys are now conducted and include topics such as Internet commerce and IT security. Biennial ICT industry surveys are conducted to provide data on ICT production, imports and exports, ICT industry employment, performance and structure information. An Internet activity survey is run every six months and provides regional Internet access details and infrastructure details on Internet service providers.
A major development for 2002–03 will be the compilation of an ICT satellite account. ABS intends to produce an ICT Information Development Plan to guide its future statistical development work in the ICT field.     

Value at Risk in the Suburbs: Eminent Domain and the Geographical Politics of the US Foreclosure Crisis

Several US counties and local governments have recently considered a novel solution to the foreclosure crisis. They plan to use eminent domain to compel the owners of mortgage debt—and specifically of private‐label mortgage‐backed securities—to sell the debt to the government at a price reflecting the loan's market value. The government would then restructure the debt and resell it to new investors. The plans are striking because—in contrast to both development‐driven eminent domain and the federal subprime bank bailout—they would force investors to assume asset devaluation and increased long‐term risk. Notably, the plans have emerged as an instance of financialization‐focused politics in suburbs and suburban cities of color, specifically majority‐black and ‐Latino/a suburbs. Local support for the plans, we argue, is rooted in the long‐term disinvestment of these ‘suburbs of exception', which became targets of subprime lending and eventually sites where the ‘financial exception' has been localized. But these demographic shifts, fragmentation and fiscal pressures have at the same time created a suburban political terrain in which the plans have gained their strongest political support.     

Towards a Theory of Serendipity: A Systematic Review and Conceptualization

Serendipity – the notion of making surprising and valuable discoveries – plays a major role in the success of individuals and organizations alike. Previous research has established the importance of serendipity and identified important individual- and organizational-level antecedents. However, the literature has been dispersed and the boundaries of the concept have been blurry, leading to a lack of conceptual clarity and structure, and thus limiting validity and managerial actionability. Based on a systematic literature review, I synthesize existing management-related research on serendipity and explicate the emergence and composition of serendipity in the organizational context. I first identify three necessary conditions that differentiate serendipity from related concepts such as luck or targeted innovation: agency, surprise, and value. Then, I draw from the literature on sensemaking, event-based theorizing, and quantum-based approaches to management to conceptualize the process of cultivating serendipity in the organizational context as a process of enabling potentiality and materialization, and develop a multi-level theory of (cultivating) serendipity. This conceptualization contributes to our collective understanding of how, why, and when (i.e., under what conditions) organizations can leverage the value in the unexpected, which opens up fruitful avenues for further research.     

Accountability of NGOs in Bangladesh A critical overview

NGOs in Bangladesh have been recognized as effective change agents in the socio-economic arena throughout the world. Their contributions in micro credit, non-formal education and primary health care are widely known. NGOs play a significant role in society. NGO accountability, as a result, has become a critical issue. NGO accountability in Bangladesh has been examined here in relation to patrons, clients and themselves. Of the three relationships only accountability to patrons is in a near satisfactory state. Accountability to clients is handicapped by lack of opportunities of beneficiaries to participate meaningfully in NGO policy making. Accountability to themselves is adversely affected due to the adherence to a strictly hierarchical system and the influence of founding and charismatic NGO leaders.     

Towards an Asian model of human resource management? A comparative analysis of China,Japan and South Korea

There has been much discussion regarding the possible decline and weakening of national systems of human resource management (HRM). Yet, culture and institutions are often cited as the major stumbling blocks to this outcome. Such constraints may dissipate in the analysis, particularly if ‘regional clusters’ are considered where geographic and cultural closeness and ‘openness’ to similar economic pressures exist. In such cases, it might be postulated that convergence in HRM will occur. We argue that China, Japan and South Korea represent such a cluster. This article examines these countries, to see if a degree of convergence is taking place and if it is towards an identifiable ‘Asian’ model of HRM. A model of change is presented that distinguishes between levels of occurrence and acceptance. Details of the development and practice of HRM in each country are then set out. The article ends with a discussion and implications section and a brief conclusion.     

The Creation of the Office for National Statistics

A new Office for National Statistics was created in the United Kingdom in 1996 following a series of developments designed to strengthen the relevance and integrity of statistics. This paper describes these fundamental changes and sets out a blueprint for future progress. It also sets current developments in the United Kingdom in an historical and international context.     

What helps? Women engineers' accounts of staying on

We have considerable understanding of the obstacles that women engineers encounter and the reasons that they leave the field, but we know less about what enables them to remain. Adopting an interpretivist approach, this article examines how a group of British women engineers in two FTSE 100 companies account for “staying on” in their male‐dominated work settings. We delineate four specific forms of help that facilitate women's retention in the field. We argue that exposure to help leads to women developing a habitus that enables them to continue working in engineering. To conclude, we draw on our findings to outline HR practices that will facilitate supportive relationships in the workplace and pave the way towards developing more positive organisational climates.     

论现代物流企业的发展观

物流业经过诸多年的发展目前已经成为最热门的行业之一,物流企业的注册数量也与日俱增,达到前所未有的规模。毋庸置疑,任何企业都希望自己迅速做强做大,并成为真正现代物流企业的典型代表,要实现这一目标一个首要问题就是要解决现代物流企业的发展观问题。     

浅谈大体积混凝土裂缝的控制

大体积混凝土的裂缝问题是实际工程中长期困扰工程技术人员的问题,其控制技术的研究是混凝土结构研究的热点问题,具有重大的学术价值和潜伏的工程背景。     

Supply Chain Strategies in the UK Fashion Industry—The Rhetoric of Partnership and Realities of Power

This paper focuses on the fashion industry, one characterised by issues such as dramatic shifts in the scale and power of major retail buyers in the market, the advent of retailer own brands, and the nature of sourcing and supply chain decisions, issues that are increasingly global in nature. The aim of this research is to explore the nature of relationships between UK high street multiple fashion retailers and their contracted suppliers, many of whom are entrepreneurial firms by most definitions of the term. Four core themes emerge from the literature and provide a framework for the research, namely, power, process, partnership, and people. The research approach was qualitative, and conducted over a period of twelve months. The paper ends with an agenda for future research.