监理工程师对混凝土质量验收的数理统计方法

介绍了数理统计方法在深圳市某多层建筑混凝土质量控制中的运用,分析了监理工程师如何运用数理统计公式对混凝土进行质量控制和质量验收的方法．     

Performance indicator evaluation for a cloud computing system from QoS viewpoint

With the development of information technology, the cloud computing system (CCS) has become a new paradigm for the business and clients. The system supervisor has to guarantee the CCS keeps a good quality of service (QoS) to satisfy the clients’ requirements. The maintenance action is thus necessary when the CCS falls to a specific state such that it cannot afford enough capacity to meet demand d. In order to measure the service level of a CCS, this paper constructs a network model and proposes a key performance indicator (KPI), where the KPI is utilized to evaluate the probability that the demand can be satisfied under both transmission time and maintenance budget constraints. A method to derive the interval estimation for the KPI is developed. The system supervisor can conduct the sensitive analysis to improve/investigate the most important part in a large CCS afterwards.     

暖通监理工程师对通风与空调系统的质量控制

通风与空调系统是整个建筑的重要组成部分,监理在整个建造过程中对工程的质量起到至关重要的作用,监理应自始至终地帮助业主把好每个关键环节的质量控制,使之达到预期的运行效果。本文分别从建造过程需要进行的主要控制环节进行阐述,来分析暖通监理工程师的工作方法和控制要点。     

A NEW MODEL FOR PUBLIC SERVICES

The experience of the use of direct payments in social services has shown that giving people cash to purchase their own care dramatically improves the quality of service they receive. If this model of giving individuals the purchasing power to meet their own needs were applied across public services, the quality and cost effectiveness of those services could be transformed.     

关于监理人员素质的思考

分析了监理人员应具备相应的业务素质、职业道德素质、身体素质，并指出了目前监理人员在其要求的素质方面存在的一些问题，提出了提高监理人员素质的几点想法。     

第三方物流服务项目的开发与实施方案

优质物流服务是物流企业取得成功的关键。我国大多数物流企业物流服务项目单一、传统,不能根据市场需求,不断开发新的物流服务项目,用专业化服务满足个性化需求,提高服务质量,以满足市场上不断增长的物流需求。面对我国第三方物流服务项目开发的落后现状,通过实际的市场调研,分析物流服务构成要素,制定物流服务项目开发与实施方案,从而帮助广大物流企业更好的做好物流服务工作。     

The social context of performance appraisal and appraisal reactions: A meta‐analysis

This study reviews and meta‐analyzes the literature on the social context of performance appraisal. Results indicate that aspects of rater‐ratee relationship quality (i.e., supervisor satisfaction, supervisor support, supervisor trust) are strongly related to ratee reactions to performance appraisals. Rater‐ratee relationship quality is more strongly related to appraisal reactions than appraisal participation or performance ratings. Integrating social exchange theory with procedural justice theory, this article tested whether or not the relationship quality–appraisal reactions relationship was due to relationships between relationship quality and instrumental resources for the ratee (i.e., appraisal participation and rating favorability). When controlling for relationships between these resources and appraisal reactions, a direct path between relationship quality and reactions was significant, supporting a relational model of the exchange between appraisal partners. The relationship quality–appraisal reaction relationship was not moderated by performance rating favorability or appraisal participation. In total, these results highlight the importance of relationship quality to employee reactions to performance appraisal—and the importance of ratee reactions as an important resource in the social exchange between appraisal partners. Implications for theory, practice, and future research are discussed. © 2012 Wiley Periodicals, Inc.     

Patient equipment management: integrating a flexible alternative to purchase or lease

As hospital CSS and OR departments work together to manage patient equipment, alternatives to purchase are available that can provide them with needed flexibility and responsiveness. A rental equipment provider that can meet the standards demanded for quality health care can become a valuable asset when developing and refining a hospitalwide equipment management program. But in order to receive the level of quality and service they should expect, hospitals must continually communicate their changing needs while holding their providers accountable to established standards.     

Recent Ph.D. Theses In The Netherlands

Statistica Neerlandica has decided to encourage the reporting on theses in probability, statistics, biometrics, econometrics and operations research, submitted to Dutch universities. The main purpose of this section is to inform the reader briefly of the nature, the practical and theoretical impostance, the methods used and the results presented in recent theses. It is understood that contributions to this section meet with the approval of the supervisor(s) of the thesis.     

Recent PH.D. Theses in The Netherlands

Statistica Neerlandica has decided to encourage the reporting on theses in probability, statistics, biometrics, econometrics and operations research, submitted to Dutch universities. The main purpose of this section is to inform the reader briefly of the nature, the practical and theoretical importance, the methods used and the results presented in recent theses. It is understood that contributions to this section meet with the approval of the supervisor(s) of the thesis.     

基于WEB的城市公共服务系统构建探讨

为了满足人们对城市各项公共服务的需求,提高服务效率和质量,提升城市形象,为此对各城市公共服务系统建设与应用进行了分析、研究,提出基于WEB的城市公共服务系统建设,有效的推动城市信息化建设。     

Professionals' supervisor–subordinate relationships,autonomy and commitment in Australia: a leader–member exchange theory perspective

This article used leader–member exchange theory as a lens for comparing the impact of the supervisor–subordinate relationship on two types of professionals' perceptions of autonomy, and in turn upon their affective commitment. The reason for examining autonomy is because a characteristic of being a professional is having autonomy; however, we argued that such perceptions are affected by the quality of the supervisor–subordinate relationship. The findings confirmed this argument, although the trend was stronger for engineers than for nurses. Using the ordinary least square procedure, the goodness of fit of the model identified that supervision and autonomy accounted for approximately a third of the variance for engineers' levels of affective commitment and a fifth of the variance for nurses. That is, the impact of supervision practices was stronger on autonomy and commitment for engineers than for nurses in Australia. Moreover, statistically, the two groups of professionals were similar in their perceptions of the quality of their supervisor–subordinate relationship as well as in their perceptions of autonomy, and the qualitative findings supported similar factors impacting upon their perceptions. The only significant difference between the two groups was in their levels of affective commitment. The implications of these results include the need for those managing professionals to consider ways of improving workplace supervisor–subordinate relationships because of the impact upon perceived autonomy as well as commitment to their organisation, and hence the retention of such professionals.     

Recent Ph.D. Theses in the Netherlands

Statistica Neerlandica encourages the reporting on theses in probability, statistics, biometrics, econometrics, and operations research, submitted to Dutch universities. The main purpose of this section is to inform the reader briefly of the nature, the practical and theoretical importance, the methods used, and the results presented in recent theses. It is understood that contributions to this section meet with the approval of the supervisor(s) of the thesis.
Notes (not exceeding 300 words) should be sent to the column editor.     

情感营销对顾客感知服务质量的影响研究

情感需求是消费者购买产品和服务时非常关注的一类需求,企业应在营销过程中利用情感要素增强营销效果。情感营销是企业从情感角度来满足顾客的需求,提高顾客感知服务质量。酒店分析情感营销对顾客感知服务质量的各个维度的影响,能为提升酒店服务质量提供有效情感营销策略。     

Recent Ph.D. Theses in the Netherlands

Statistica Neerlandica has decided to encourage the reporting on theses in probability, statistics, biometrics, econometrics, and operations research, submitted to Dutch universities. The main purpose of this section is to inform the reader briefly of the nature, the practical and theoretical importance, the methods used, and the results presented in recent theses. It is understood that contributions to this section meet with the approval of the supervisor(s) of the thesis.
Notes (not exceeding 300 words) should be sent to the column editor.     

黔桂铁路扩能改造项目某标段中的施工试验管理

试验管理是工程质量管理中非常重要的环节，而试验室是企业自检的一个重要部门。在对一项工程进行检查验收时，应通过科学的检测与试验手段，业主及监理以科学数据作为依据对工程作出评价。在施工过程中．施工方应根据试验数据，对工程施工过程中的每道工序及原材料的性能、各种混合料的配合比、产成品的强度等级进行全面控制，以确保工程质量。文章以黔桂铁路扩能改造某标段为例，进行详细阐述.     

Recent Ph.D. Theses in the Netherlands

Statistica Neerlandica encourages the reporting on theses in probability, statistics, biometrics, econometrics, and operations research, submitted to Dutch universities. The main purpose of this section is to inform the reader briefly of the nature, the practical and theoretical importance, the methods used, and the results presented in recent theses. It is understood that contributions to this section meet with the approval of the supervisor(s) of the thesis.
Notes (not exceeding 300 words) should be sent to the column editor.     

Why Do I Feel Valued and Why Do I Contribute? A Relational Approach to Employee's Organization‐Based Self‐Esteem and Job Performance

Drawing on the relational perspective and self‐consistency theory, we theorize how relationships involving work‐centric, off‐work‐centric, and/or personal components can affect an employee's organization‐based self‐esteem and job performance in Chinese organizational contexts. Matched data were collected from a multi‐source sample that included 219 employee–supervisor dyads from a Chinese bank. Results based on hierarchical regression analyses reveal that a high‐quality relationship with a supervisor through work and off‐work domains (leader–member exchange and guanxi) is positively related to organization‐based self‐esteem. Organization‐based self‐esteem plays a mediating role in the relationship between guanxi and job performance. Additionally, career mentoring from a supervisor (a work‐centric relationship involving personal components) moderates the relationship between organization‐based self‐esteem and job performance.     

The influences of internal service quality and job standardization on job satisfaction with supports as mediators: flight attendants at branch workplace

Service organizations commonly achieve job satisfaction through internal service quality (ISQ), job standardization, and enhanced customer orientation. However, unlike employees working at headquarters, branch employees do not have access to timely responses and organizational support. This study, using flight attendants working offsite as research samples, looked at how workplace supervisor and co-worker support mediate ISQ and job standardization that contribute to job satisfaction. The results indicated that ISQ and job standardization in branch offices may, directly or indirectly, affect job satisfaction through support from supervisors and co-workers, which strengthened customer orientation. ISQ had a higher impact on supervisor support than on co-worker support, and job standardization had a higher impact on co-worker support than on supervisor support. Based on these findings, a customer-oriented model was established for the branches, and a number of suggestions on theory and managerial implementation were proposed.     

Loyalty to supervisor and trust in supervisor of workers in Chinese joint ventures: a test of two competing models

This study examines the factors affecting joint venture employees' loyalty to supervisor in the People's Republic of China. The trust framework and justice framework are employed to develop two competing models for studying the antecedents and consequences of loyalty to supervisor in the context of Chinese joint ventures. The direct effect model proposes that there is a direct effect of employees' perception of interactional justice and of trust in supervisor on their loyalty to supervisor, while the mediation model considers trust in supervisor as a mediating variable between interactional justice and loyalty to supervisor. Additionally, the two models suggest that loyalty to supervisor affects the in-role job performance and organizational citizenship behaviour of workers. The results showed that the mediation model was better supported than the direct effect model. It has been found that trust in supervisor mediates the relationships between interactional justice and loyalty to supervisor. In addition, loyalty to supervisor has significant effects on both employees' performance and organizational citizenship behaviour. Practically, the findings of the present study provide considerable implications for managing Chinese workers in joint ventures.