System supplier's customer strategy

The article addresses the management of dynamic customer relationships in large-scale, complex system business. It combines the existing knowledge on system business, high-tech services and buyer-seller relationships with an international multiple case study. As a result, we produce a framework model, which provides the answers to the following critical questions: What are the key activities through which a system supplier provides value for the customer? What are the system supplier's roles for the customer? How does the customer's strategy and capabilities influence the customer's need for the supplier's activities and its evaluation of potential suppliers? And, how does the stage of the supplier-customer relationship and the system's technology cycle influence the customer's perceived need for the supplier's activities? In sum, the framework model provides a major theoretical contribution to more profoundly understand and manage complex system supplier-customer relationships.     

World Food Council's Tenth Session

The World Food Council held its 10th ministerial session from 11–15 June in the Africa Hall of the UN Economic Commission for Africa, which is located in Addis Ababa, Ethiopia. The meeting was historic: ten years had swiftly passed by since the World Food Conference met in Rome. What had been accomplished? The solemnly proclaimed resolution on the eradication of hunger had obviously not been fulfilled. In fact, the world's hungry and malnourished continue to prevail at around the half-billion number. Moreover, Africa was in the throes of a food crisis which had almost swept across that drougt-plagued continent, at least south of the Sahara.     

New-age technologies-driven social innovation: What,how, where,and why?

Social innovation (SI) offers a sustainable solution to prevalent social issues/problems and is typically developed and deployed by a varied set of people from the society adopting a top-down and/or bottom-up approach. The disruption of new-age technologies (NATs) is immensely impacting the space of SIs, providing a resource-efficient solution, and bringing multiple outcome benefits. In this study, we discuss the SIs driven by new-age technologies and attempt to address a few critical questions around such SIs to better understand the construct, such as – What is SI? How are NATs playing a role in providing an innovative offering for the social good? Where does it take place in society? How can SI be deployed in society to reach out to the populace? and, Why SI is required for society? By employing the triangulation approach, we provide a comprehensive framework recognizing the different contexts under which SI takes place in society, explaining the possible outcomes and suggesting the boundary conditions. We then provide the generalized propositions on the proposed relationship in the SI framework. Further, this study identifies directions for future research and provides implications for firms, policymakers, and social entrepreneurs.     

The yin and yang of outside-in thinking

An outside-in approach to making a marketing strategy starts with the leadership team stepping outside the boundaries and constraints of the organization as it is, and looking first to the market for guidance: How and why are the needs and behaviors of current and prospective customers changing? What can we do to solve their problems and help them succeed? What new competitors are poised to meet these needs? What moves by others in the ecosystem could help or hurt us? Conversely, inside-out approaches start with the existing resources and capabilities of the organization and ask how they can best be applied and leveraged. Superior strategies emerge when these two approaches are integrated in an iterative, learning process.     

开放平台与所有权平台的竞争:网络效应与策略选择

开放平台（标准）的出现给所有权平台带来很大冲击，也给经济学家提出了挑战．这种免费的资源提供的动机何在？它对创新活动有何影响？它会如何影响市场竞争的结果？本文提供了一个分析开放平台和所有权平台（双寡）竞争的理论模型，在考虑网络效应以及所有权平台拥有者的兼容策略选择等情形下。分析了不同平台的目标和均衡策略选择。在此基础上。我们还拓展分析了社会对不同产业结构（开放＋所有权VS所有权＋所有权）的选择激励．结果发现不同的参数设定会得到不同的结论。     

Regional trade and food security in SADC

A number of pertinent questions on regional trade and food security in southern Africa is addressed in this paper, namely: Should a country go it alone or should it belong to a regional trade bloc? Within the SADC region, should countries be content to be cereal importers? How can free trade be phased in? How can intra-SADC trade be expanded? Potentially sensitive agricultural products are listed and the sensitivity in grain milling and cereals is discussed in detail. The major conclusion is that trade in the region can contribute substantially to provide improved food security. There is also considerable scope for greater intra-regional trade in grain and other food products, and for greater cross-border investment in agriculture and agro-industry.     

The jobs Americans hold

How many Americans hold which jobs? What careers have futures? Grouped here are all the jobs employing more than 150,000 people--they include about 90% of U.S. workers--and the growth that the Bureau of Labor Statistics calculates for each.     

Personal computer networks

In this discussion of the growth of personal computer use in the USA, and the increasing interest in linking these computers into networks, the author describes the expansion of personal computing in the USA since 1975, and cites a number of estimates, surveys, and market research studies concerning projected growth. The activities of the Personal Computer Network (PCNET) are discussed, from its founding in May 1977 to initial experimental operation in early 1978. A number of options for network link media are dealt with, including the dial telephone system and various radio link designs. These various network architectures lead to several policy issues: How will the standards for telephone system use interact with increasing use of personal computer-based telecommunications? How will the cost of telephone service (particularly off-peak hour rates) influence the growth and use of personal computer networks? Could, and should, the telephone carriers and/or the value-added carriers offer a packet-switched service to residential subscribers? What current restrictions are faced by personal computer users in networking via CB and amateur radio? Bandwidth for digital block radio can materially improve the cost-effectiveness of personal computer network activity — what frequencies would be suitable, and what usage restrictions would be appropriate? What are the societal consequences of personal computer networks?     

Managerial ties, strategic initiatives, and firm performance in Central Asia and the Caucasus

Managerial ties are an area commanding managers’ attention in emerging economies. However, no previous study has drawn on cross-country data to address a crucial question: Are more developed market-supporting institutions associated with less use of managerial ties in emerging economies? Further, to strive for better performance, firms also need to develop market-based strategic initiatives. How do these initiatives impact performance? What role do managerial ties play in the relationship? Addressing these questions, this article extends research on managerial ties in emerging economies to an underexplored region—Central Asia and the Caucasus.     

Und Aktion! – Konzeptualisierung der Rolle individuellen Akteurshandelns in sozio-technischen Transitionen am Beispiel der regionalen Energiewende im bayerischen Allgäu

The German “Energiewende” is one of the most ambitious societal transition projects in recent times. It causes fundamental political and economic changes in the energy system in Germany and the whole of Europe. These great societal and technological changes of the current energy regime are of particular interest for research on sustainability transitions. In this research strand, however, the role of individual agency for socio-technical transitions is hardly considered. What drives actors who decisively pushed the regional energy transition? Which strategies and types of action do they choose to foster the transition? How do individual strategies and actions depend on the socio-technical system environment and how does the socio-technical system environment react to the individual actions? To analyse these questions, we apply the Human-Environment Systems (HES) Framework (Scholz, 2011) for the first time to socio-technical systems. Based on an exemplary analysis of the regional energy transition in the Allgäu region in Germany, we propose an adaptation of the HES Framework for socio-technical systems. Finally, we reflect on how the adapted HES framework for socio-technical systems can contribute to a better understanding of individual agency in systemic transitions.     

Technology management and collaboration profile: virtual companies and industrial platforms in the high‐tech biotechnology industries

In this paper we discuss collaboration in the area of technology management. We propose the concept of collaboration profile to describe various forms of networks along key differentiating characteristics. The collaboration profile is then applied using two examples to illustrate different forms of collaboration in the biotechnology industries, the ‘virtual company’ and the ‘industrial platform’. Based on interviews with members of a virtual company as well as members of industrial platforms and drawing conclusions from theoretical insights, the advantages and disadvantages of these forms and their suitability for different stages of the technology life cycle will be discussed. Specifically, we address the following questions: What kind of collaboration profile applies to virtual companies and industrial platforms? How does the suitability of collaboration forms vary with the stage of technology development? Furthermore, we demonstrate the usefulness of the collaboration profile for analysing features and potential problems of collaborations by describing two examples. Focusing on the key characteristics of a collaboration helps to check the appropriateness of the collaboration form and to identify and manage respective problems.     

Food miles: Do UK consumers actually care?

The food miles concept, originating in the UK and given much prominence in the news media, has been used to imply that importing food from distant countries is inherently more wasteful than growing and consuming local produce. What impact is this potential non-tariff barrier having on consumer buying behaviour in UK supermarkets? Revealed preference surveys in four supermarkets show only 5.6% of 251 consumers nominated country-of-origin as one of the reasons for choosing a fresh food item they had just purchased. Furthermore, only 3.6% indicated that they had consciously chosen British products for the reason that such produce was “less harmful for the environment.” In contrast, stated preference surveys in the street found that 21.5% indicated that “food miles” or “the long distance it travels” would stop them buying New Zealand products. What people say may differ substantially from what they actually do in regard to “food miles.”     

Nutrition and the governance of agri-food systems in South Asia: A systematic review

Malnutrition is a multicausal challenge that requires multisectoral responses to make comprehensive and sustainable progress, over the long term. How is agriculture and the wider agri-food system positioned within the constellation of factors and processes that determine nutrition outcomes in different contexts and countries? What is known about the role of enabling environments and the governance of agri-food systems in driving nutrition outcomes, for better or worse? In this paper we will highlight the findings of a systematic review that focuses on this question, drawing on work from the South Asian region including research undertaken by LANSA. We conclude with a discussion of the major implications and recommendations for future policy and practice.     

Does it pay to acquire technological firms?

Abstract The paper focuses on several research questions: How do the firms differ in terms of their strategic objectives for foreign acquisitions? What are the determinants of ‘success’ of acquisition? What are the differences between the American and German firms in terms of their acquisition strategies and successes? Our special interest was to get a closer look into the technological motive of the foreign acquisitions. This made a two-step procedure necessary. A first survey of 86 firms had to identify those acquisitions which were motivated by technological interests through a questionnaire. Findings: There are four classes of companies with different motives for acquisitions: Market oriented entrepreneurs, Short-term profit seekers, Technological acquirers, Preemptive market protectors. The second survey investigated the process and the results of acquisitions with a special view on the role of research and development through 60 interviews in 30 acquisition cases in both acquiring and acquired units. Findings: A network of variables explains the success. The most important are context variables (uncertainty, cultural differences), size of both firms, low degree of formalization, expertise, and lack of conflicts about technological philosophy.     

The evolution of the Internet of Things (IoT): A computational text analysis

There is increasing interest in the IoT, in both academia and industry. Extant studies have surveyed the topic of IoT using different approaches. This study takes a digital innovation view of IoT as a complex ecosystem of technologies, industry applications, concepts, methodologies, and social institutions, which is temporally dynamic and evolves over time. The study focuses on three research questions: (1) What are the important elements of the IoT ecosystem? (2) How are such IoT elements connected in the ecosystem? And (3) How have such IoT elements been evolving over time? This study adopts a topic modeling approach and extracts hidden trends from social media data. The popular elements in the IoT ecosystem are cloud computing, big data, and cybersecurity, among others. The analysis provides detailed information about popular categories or topics in the IoT ecosystem, the associations among those topics, and their evolution since 2014. Based on the findings, the study offers implications for practice and suggestions for future research.     

Social tie, social capital, and social behavior: Toward an integrative model of informal exchange

What is the unique nature of social capital that differentiates itself from other forms of capital? How should we conceptualize and operationalize social capital? What are the major drivers and outcomes of social capital? To address the three questions, I apply the duality lens—the perspective of regarding each entity as a paradox consisting of two contrasting yet interdependent components—to social capital for an integrative model of informal exchange. The focus of this paper is on the duality relationship between the content variables (social tie, social capital, social behavior along two basic dimensions: trust for tie strength and option for network structure) and the process variables (antecedent, content, process, and consequence) toward a geocentric framework of formal–informal exchange. I intend to make two contributions. First, the conceptualization and operationalization of social capital is developed from the duality lens of formal–informal exchange so as to identify the unique nature of social capital as an informal entity. Second, a holistic, dynamic, and dialectic model of social capital is provided to explore the causal links between various elements related to social capital.     

Learning processes in municipal broadband projects: An absorptive capacity perspective

Effective knowledge management is important to the success of information technology projects. This research applies the integrated lens of the absorptive capacity theory and the social process model of information system development projects to examine the dynamic of knowledge activities concerning broadband infrastructure development in the context of municipal broadband networks. The research questions are: (1) What is the extent of the dynamic of knowledge activities involved in the development process?, (2) What are the events that trigger knowledge activities in municipal broadband development?, and (3) How does a city create and utilize new knowledge in the development process? This study examines municipal wireless projects in three cities (Chaska, MN; Hermosa Beach, CA; and Fredericton, Canada). Events that trigger knowledge activities are assignment of personnel, physical system construction, performance problems, resistance, and reassignment of organizational roles. Four factors that influence knowledge activities and project performance are the dynamic of technology development, partnership commitments, limitation of external knowledge and learning-by-doing, and political dynamics. The study has policy implications for cities that are in the process of planning and deployment. A good project planning, user expectation management, systematic performance evaluation, a careful partner selection process, and the use of service level agreements are important to project success. In addition, cities need to take into consideration that the technology is not a plug and play technology and that considerable efforts are needed to integrate the technology with other solutions to deliver broadband services as well as to configure the system according to topologies, street conditions, buildings, density of trees, among others.     

Your new product development (NPD) is only as good as your process: an exploratory analysis of new NPD process design and implementation

Given industry competitiveness, how do firms' new product development (NPD) process designs differ when responding to an innovation mandate? How do NPD design elements differ across firms when implementing NPD processes? These design elements are strategic business unit (SBU) senior management involvement, business case content, customer interactions, and cross‐functional integration. What are the consequences of different combinations of NPD process design elements for innovation productivity? We explore these questions via a collective case study of newly implemented NPD process designs at three different SBUs of a major US‐based international conglomerate, 1 year after receiving the mandate to grow through innovation. Our analysis suggests that industry competitiveness and firm characteristics influence the NPD process design as SBUs employ distinct combinations of NPD design elements. The differential emphasis on design elements leads to variation in process design and divergence in innovation productivity.     

Inventory management with advance supply information

We consider a single stage inventory system with stochastic capacity. The manager receives forecasts from the upstream source about future capacity availability within an information horizon, referred to as “advance supply information”. We study two main questions: (i) How can advance supply information be utilized when making replenishment decisions? (ii) What is the value of such information sharing, compared to a fixed base-stock policy? We show that state-dependent base-stock policies are optimal. We develop easily computable and implementable heuristic policies. We numerically test the accuracy of the approximations and analyze the value of collaboration under various business scenarios.