Ethical perceptions of organizational politics: A comparative evaluation of American and Hong Kong managers

This paper presents a cross-cultural analysis of ethics with U.S. and Hong Kong Chinese managers as subjects. These managers were given the Strategies of Upward Influence instrument and asked to evaluate the ethics of using various political strategies to attain influence within their organizations. Differences were found between Hong Kong and U.S. managers on a variety of dimensions, indicating important differences between these two groups on their perceptions of ethical behavior. In the paper, we identify potential reasons for the findings, and suggest directions for future work in this area.David A. Ralston is Associate Professor of Management at the University of Connecticut. His management development programs have been presented in both China and Russia. His research interests include cross-cultural managerial issues including work values, influence strategies and stress. Recent research has focused upon Asia and the Pacific-Rim nations. His most recent research has been published in theJournal of Applied Psychology, Journal of International Business Studies, and theAsia-Pacific Journal of Management.Robert Giacalone is currently Associate Professor of Management Systems at the E. Claiborne Robins School of Business, University of Richmond, and is a consultant to both the private and public sectors. He is the author of over 40 management articles and two books, and is the editor of the special issue in theJournal of Business Ethics on behavioral approaches to business ethics. In 1992, he was named editor of the Sage Series in Business Ethics.Robert H. Terpstra is Senior Lecturer of Finance at the Chinese University of Hong Kong. He has consulted for companies in both Hong Kong and China. His current research interests include cross-cultural studies of managerial decision making and risk-taking behavior. His recent work has been published in theJournal of International Business Studies, Asia-Pacific Journal of Management, Pacific-Basic Finance Journal, International Journal of Management and theJournal of Applied Psychology.     

Managing knowledge work in Asia Pacific contexts: case studies of Hong Kong SMEs

This study explores how knowledge creation and sharing practices are fostered in a sample of small- and medium-sized enterprises (SMEs) in Hong Kong. Our analysis indicates that three types of managerial interventions – initiating intervention, reinforcing intervention and aligning intervention – are particularly useful to promote knowledge management activities among employees. Such findings provide insights into researchers and managers on the important role of managerial interventions in knowledge management (KM) as well as the idiosyncrasies of KM in SMEs in Chinese societies.     

A Comparison of Ethics of Investment Professionals: North America Versus Pacific Rim Nations

This study examines the ethical attitudes and practices of securities analysts and portfolio managers from four Pacific Rim countries – Hong Kong, Japan, Singapore and Thailand – and compares the findings to a similar study of North American investment professionals to identify significant differences. The findings show that many differences exist due to cultural differences and differences in the regulatory environment between the Pacific Rim countries studied and North America.     

The Promise of a Managerial Values Approach to Corporate Philanthropy

This article presents an alternative rationale for corporate philanthropy based on managerial values of benevolence and integrity. On the one hand, top managers with benevolence and integrity values are more likely to spread their intrinsic concern for others into the wider society in the form of corporate philanthropy. On the other hand, top managers high in benevolence and integrity are likely to contribute to improved managerial credibility and trusting firm-stakeholder relationships, thereby improving corporate financial performance. Therefore, the article makes the argument that both corporate philanthropy and corporate financial performance can better be interpreted as resulting from managers’ benevolence and integrity values. Jaepil Choi is an Assistant Professor at the Hong Kong University of Science and Technology. His research is focused on organizational justice perceptions, leadership, work-family interface issues, and corporate social performance. He has published in Academy of Management Journal, Journal of International Business Studies, Journal of Organizational Behavior, Leadership Quarterly, Administration & Society, and Management and Organization Review. Heli Wang is currently an Assistant Professor in strategic management at the Hong Kong University of Science and Technology. Her areas of interests are in the resource-based view of the firm, stakeholder incentives, risk management and social performance. She has previously published in Academy of Management Review, Journal of Economic Behavior and Organization, Journal of Applied Psychology, and Long Range Planning.     

The internationalization of Japanese business: Different approaches,similar problems

In staffing their overseas operations, Japanese firms generally maintain a view that prime positions should be held by the home-country personnel. Having thus decided not to follow the European or American pattern of overseas operations, Japanese firms continue to rely very heavily on their own managerial resources to run fast-expanding operations abroad. However, contrary to a general impression that Japanese managers are adept at working in foreign environments, our study of Japanese subsidiaries in Hong Kong points out that the success rate of their expatriate assignments is not necessarily as high as the figures widely reported by studies conducted elsewhere. This article will attempt to determine the causes of problems related to managerial assignments abroad by examining the practices employed by Japanese firms in the selection and training of managers for overseas assignments.     

Comparative study of cognitive styles in Egypt,Greece, Hong Kong and the UK

Cognitive style has been described as consistent individual differences in the organising and processing of information. It is has been argued that it is an important factor in managerial learning and cognition. A number of authors have suggested that groups from different national cultures are likely to exhibit style differences and that this has important implications for management training and development. In the present study, which employed closely matched samples of business and management undergraduates from Egypt, Greece and the UK, there were no statistically significant differences in style. However, in post‐graduate samples from Egypt, Hong Kong and the UK that were less closely matched, statistically significant differences were observed. Comparison of these data with those from other studies suggests that amongst under‐graduates from a variety of national cultures there do not appear to be significant differences in style. Among post‐graduates and managers the picture that emerges was more equivocal and the extent to which any observed differences are artefacts of sampling and method remains unclear. The implications of the findings for style theory and management education, training and development are discussed.     

China's managers

This is a preliminary attempt to look at the environment within which senior executives in the People's Republic of China (PRC) operate and to throw some light on their managerial behavior. It tries to compare the way in which they allocate their time between various activities with Mintzberg's findings on the behavior of Western managers. The spread of Western-style management training in China during the last decade is discussed, and the fact that the managers studied made the effort to set aside significant amounts of uninterrupted time for their own personal education is pointed out.     

The “Brain Drain” from Hong Kong

At one time, the top jobs in subsidiaries of Western companies located in Hong Kong were held by Westerners. Only recently have companies moved to fill professional positions with local talent. But as the localization process has speeded up, the once plentiful supply of talent is shrinking dramatically. Hong Kong Chinese professionals are leaving from fear of what repatriation with the PRC will bring.     

Hong Kong's financial industries in transition: An external perspective

As a consultant to hundreds of business in Hong Kong, Gaeta analyzes the development of Hong Kong with a consultant's eye. He traces the path Hong Kong has followed to become a global banking and financial-services center in the 1990s; discusses the current obstacles it has to face as this center rapidly matures—for example, in its move from laissez-faire to international regulatory standards- and discusses the future competitive and managerial challenges the country will face with China at the helm, such as skills and human resource development, goal setting and performance management.     

The demand for business and management education in Hong Kong beyond 1997

In this contribution, the future market of business and management education in Hong Kong is investigated, bearing in mind that Hong Kong reverted to Chinese sovereignty. Hong Kong is expected to continue its prosperity, but the emigration of large numbers of Hong Kong professionals wanting to secure a safety net by acquiring a foreign passport has further created demands for better and more business and management education in an attempt to develop more professional managers. The study starts by discussing the current state of the Hong Kong economy and the phenomenon of the ‘brain drain’. In addition, it analyses a survey of the current state of business and management education in Hong Kong so that a market need can be identified to match economic growth. Finally, the study suggests a future research direction for Hong Kong's business and management education.     

What Ethical Leadership Means to Me: Asian,American, and European Perspectives

Despite the increasingly multinational nature of the workplace, there have been few studies of the convergence and divergence in beliefs about ethics-based leadership across cultures. This study examines the meaning of ethical and unethical leadership held by managers in six societies with the goal of identifying areas of convergence and divergence across cultures. More specifically, qualitative research methods were used to identify the attributes and behaviors that managers from the People’s Republic of China (the PRC), Hong Kong, the Republic of China (Taiwan), the United States (the U.S.), Ireland, and Germany attribute to ethical and unethical leaders. Across societies, six ethical leadership themes and six unethical leadership themes emerged from a thematic analysis of the open-ended responses. Dominant themes for ethical and unethical leadership for each society are identified and examined within the context of the core cultural values and practices of that society. Implications for theory, research, and management practice are discussed.     

It's all fair in love,war, and business: Cognitive philosophies in ethical decision making

Exploratory research was undertaken in four locations in the Asia Pacific Rim to investigate the cognitive frameworks used by managers when considering ethical business dilemmas. In addition to culture, gender and organisational dimensions were also studied. Aggregate analysis revealed no significant differences in the cognitive frameworks used by business managers in Hong Kong, Malaysia, New Zealand, and Canada. Of the eight frameworks used in the study four cognitive frameworks appeared to feature predominantly. Utilising the results of regression analysis the most salient cognitive frameworks utilised by managers were identified as; Self Interest, Neutralisation, Justice and Categorial Imperative, with Neutralisation and Self Interest being the most significant among all managers. Religious Conviction and the Light of Day framework (which relates to fear of being exposed) did not feature prominently in the analysis. A few significant differences in the ethical frameworks used by males and females were identified. For males in all four locations Self Interest, Neutralisation and Justice appeared to be dominant frameworks, while considerable variability was seen in the frameworks used by females. Marginally significant differences were observed in the cognitive frameworks used by managers with differing functional responsibilities. Across all locations respondents with general management responsibilities relied predominately on Self Interest, while those with marketing responsibilities utilised Neutralisation. Respondents with an accounting orientation also relied predominately on Neutralisation and Categorial Imperative frameworks. Gael McDonald is currently completing her doctorate at the Institute of Management in the London School of Economics and Political Science. Previously she was an Associate Professor with Asia Pacific International University based in Hong Kong and teaching on their international M.B.A. programs within the Pacific Rim. Miss McDonald has published in Journal of Business Ethics, Journal of Managerial Psychology, Asia Pacific International Journal of Marketing, Management Decision,the International Review of Retail Distribution and Consumer Researchand is an Associate editor of Business Ethics — A European Review.Patrick C. Pak is a Lecturer in Management with the Hong Kong Polytechnic University. He has a diverse interest in management research. His research interests are mainly in the areas of learning organization, organizational control, leadership, organizational change, business ethics and strategic management.     

Making Sense of SERVQUAL's Dimensions to the Chinese Customers in Macau

To confirm the sustainability of the SERVQUAL framework within an Eastern business context, a replication study was conducted in Macau, a small place which is adjacent to Hong Kong and has just been returned to the PRC from the Portuguese administration. In March, 1999, about 230 customers of a local bank were surveyed on the 22 items of the SERVQUAL. Factor analysis established the existence of six service dimensions, which is different from the original findings of Parasuraman et al. (1988). The new solution thus requires considerably different interpretations.     

Values and the Perceived Importance of Ethics and Social Responsibility: The U.S. versus China

This study examines the effects of nationality (U.S. vs. China) and personal values on managers’ responses to the Perceived Role of Ethics and Social Responsibility (PRESOR) scale. Evidence that China’s transition to a socialist market economy has led to widespread business corruption, led us to hypothesize that People’s Republic of China (PRC) managers would believe less strongly in the importance of ethical and socially responsible business conduct. We also hypothesized that after controlling for national differences, managers’ personal values (more specifically, self-transcendence values) would have a significant impact on PRESOR responses. The hypotheses were tested using a sample of practicing managers enrolled in part-time MBA programs in the two countries. The results indicate that nationality did not have a consistent impact on PRESOR responses. After controlling for national differences, self-transcendence values had a significant positive impact on two of the three PRESOR dimensions. Conservation values such as conformity and tradition also had a significant association with certain dimensions of the PRESOR scale. William E. Shafer is an associate professor in the Department of Accountancy at Lingnan University in Hong Kong. His primary research interests are professionalism and ethics in accounting and corporate social and environmental accountability. His publications have appeared in a variety of academic and professional journals, including Auditing: A Journal of Practice & Theory; Accounting Horizons; Accounting, Auditing & Accountability Journal; Business Ethics Quarterly; Journal of Business Ethics; Journal of Accountancy; and The CPA Journal. Kyoko Fukukawa is a lecturer in marketing at Bradford University School of Management and holds a Ph.D. from the University of Nottingham, UK. Her research interests include ethical decision-making in consumption and business practices; corporate social responsibility (CSR) of MNCs concerning their policies and strategic communication; and CSR and corporate branding. Her publications appear in the Journal of Business Ethics, Journal of Corporate Citizenship and others. Grace M. Lee is an assistant professor is the Department of Accountancy at Lingnan University in Hong Kong. Her primary research interests are corporate financial disclosure and corporate social responsibility disclosure in the Greater China Region. She has published in the Journal of International Financial Management and Accounting and the Journal of Information Systems.     

Dirt of whitewashing: re-conceptualising debtors’ obligations in Chinese business by transplanting bankruptcy law to early British Hong Kong (1860s–1880s)

This article, drawing on a wide range of archived materials, and using one of the earliest sets of English business law imported to Hong Kong – the Bankruptcy Ordinance of 1864 – as a case study, argues that the transplantation of the English bankruptcy regime into early colonial Hong Kong was contrary to the business interests of both the European and Chinese communities and wrongfully displaced the traditional Chinese business norms and practices that had contributed to the health of the colonial economy prior to the regime's introduction. This article constitutes one of the first empirical studies to place English business law and its widely acknowledged contribution to the economy of early colonial Hong Kong under scrutiny. From the perspective of the relationship between English law and former British colonies’ development of business modernity, the findings presented herein contradict the readily accepted notion that English business law provided a solid legal infrastructure upon which colonial Hong Kong's prosperity and economic growth were built and call for more nuanced studies of the positive role of Chinese legal traditions in Hong Kong's development of business modernity in its early colonial period.     

Organizational acculturation in foreign subsidiaries

Organizational acculturation refers to the influence of parent organizational culture resulting in change of work values of local employees in foreign subsidiaries. A study of host country national middle managers in Southeast Asia explored the impact of organizational acculturation. In the first phase, the work-related cultural values of managers employed by Swedish subsidiaries in Singapore were compared with those of a control group of managers employed by non-Swedish companies. The second phase investigated the work values of managers in Hong Kong, Singapore, and Thailand, based on Hofstede's four cultural dimensions. The findings clearly indicated that local managers in Swedish subsidiaries had experienced organizational acculturation, as distinct Swedish values had been adopted. However, cultural change did not occur to an equal extent among the three countries nor between different cultural values. Implications of the findings for international human resource management are discussed. © 1993 John Wiley & Sons, Inc.     

An exploratory study of project based international joint ventures: the case of Chek Lap Kok Airport in Hong Kong

A large number of international collaborative ventures was established for the purpose of constructing the Chek Lap Kok Airport in Hong Kong—one of the mega construction projects of the last decade. This study reports on the findings of an in-depth survey of international contractors involved in this mega-construction project. Its focus is on the unique characteristics of project-based joint ventures. The study highlights significant managerial problems and potential success factors in managing project-based international joint ventures. Several propositions are offered for future research. A managerial framework for analyzing project-based international joint ventures is also presented.     

Dynamic and Responsive Firm Strategy

Abstract

Since the opening of China in 1980, Hong Kong manufacturing industries collaborated with China manufacturing industries to maintain a low-cost labor intensive strategy. The strategy seems to be sufficient in maintaining the global competitive advantage of Hong Kong for the past two decades. However, with the rapid organizational learning of the Chinese partner and the reluctance of the Hong Kong partner to upgrade technology, Hong Kong manufacturing industries are facing the risk of potential loss of competitive advantages. This article attempts to review this dynamic evolution of HK/China collaborations and suggest some future actions for Hong Kong manufacturing industries to maintain their competitiveness. At the same time, the article also provides some ideas for global investors to rethink their future firm strategies in China.     

A Cross-Cultural Study of Managerial Work Values in Singapore

ABSTRACT

The paper presents the findings of a research conducted on work values of expatriate and local managers in Singapore. The sample included about 600 expatriate and local managers of 30 American, Canadian, British, Swedish, and Korean companies operating in Singapore. The selected companies represented 13 industries. The managers were identified on the basis of their ethnic and cultural backgrounds. Hofstede's Value Survey Module was used as the major data collection instrument. The findings revealed some significant differences between the managers of the Western and the Eastern (Oriental) cultures regarding their work values, preferred management styles, and their perception of existing managerial practices. The findings also largely substantiate the “crossvergence” argument of managerial work values.     

Young Hong Kong managers: Their doubts about 1997

The economic success of Hong Kong—especially when compared to its much larger neighbor the People's Republic of China—has been a source of worry among business leaders in light of the colony's planned reversion back to China in 1997. Young managers in particular are nervous that, under the bureaucratic and repressive dominion of China, economic growth and opportunities will dwindle. How China handles its own affairs, as well as those of Hong Kong, may well affect the region's economy well into the next century.