Tourist use of public transport at destinations – a review

Understanding tourists' use of public transport (PT) at the destination is important for sustainable mobility, destination satisfaction, PT management and destination management. This paper provides an overview of research in PT and tourism since 2000. The review identifies main topics and issues including how PT is used for tourism purposes in different contexts. It also recommends policies and strategies for a modal shift to PT in tourism, and identifies potential areas for future research. The review indicates that there are differences in the level of PT use by visitors between rural and urban destinations. PT is often not favoured by visitors in remote areas, although the situation is more promising in urban destinations. However, the overall potential of PT as an alternative mode for travelling is unclear, given tourist motivations and behaviours, and provision of visitor-oriented PT services including the need for appropriate communication and social marketing strategies.     

Investigating attraction compatibility in an East Texas city

The study was undertaken in Tyler, Texas, a city of 83 000 population in which the primary tourism attraction is the Caldwell Zoo. The focus was on the compatibility of ancillary attractions to the zoo and their role in adding to the city's cumulative attraction. A sample of 1559 zoo visitors were surveyed. The results revealed that (i) there was a high degree of compatibility between the zoo and other attractions within the city; (ii) tourism spending by those travelling more than 60 miles was significantly higher than those travelling fewer than 60 miles; (iii) expenditures increased as the number of additional attractions visited increased, but started to decrease when the number of attractions totalled to five or more; and (iv) the number of additional attractions visited decreased as the distance travelled increased. Copyright © 2008 John Wiley & Sons, Ltd.     

Local Community Involvement in Tourism around National Parks: Opportunities and Constraints

National Parks are often major tourist attractions located in relatively remote and marginalised rural areas. The potential role of tourism in contributing to the costs of conservation and providing economic opportunities for communities living adjacent to natural heritage has long been recognised. Issues of access to tourists and capital, enclaves and bypasses and employment need to be addressed. The opportunities for local economic development through tourism at Komodo (Indonesia), Keoladeo (India), Gonarezhou (Zimbabwe) and Puerto Princesa (Palawan, Philippines) National Parks are explored, and the paper concludes with an agenda for action.     

Geographic Information Systems in the Service of Alternative Tourism – Methods with Landscape Evaluation and Target Group Preference Weighting

There is a large variety of types of rural areas and many of them are rich in landscape beauty. However, their preserved culture and traditions are revalued in today's rapid transformation of lifestyles. Alternative tourism is thus an emerging potential to economically support these areas, at the same time helps to preserve natural and cultural heritage. The methods provide sophisticated means to analyse the characteristics and the potential attractiveness of landscape and cultural attractions from the viewpoint of alternative tourism development. Homogenous tourism sub‐regions can be defined, and the most suitable development scenarios can be found to the certain areas. Copyright © 2013 John Wiley & Sons, Ltd.     

Waterfall attractions in coastal tourist areas: the Yorkshire coast and Queensland's Gold Coast compared

A comparative study of tourism development on the Yorkshire coast and Queensland's Gold Coast illustrates the importance of waterfalls as attractions, even in beach orientated tourist areas catering mainly for seaside holidaymakers. A relative decline in the importance of the Yorkshire coast waterfall attractions whereas those of the Gold Coast hinterland continue to play a major role is attributed to differences in quantity and quality of these scenic resources, problems of access and the availability of other, and, for many, superior, waterfall attractions within easy reach. Appropriate levels of development at and access to waterfall sites are discussed. Copyright © 2003 John Wiley &Sons, Ltd.     

Road pricing in National Parks: a case study in the Yorkshire Dales National Park

Road user charging is typically associated with urban contexts, however, congestion at rural attractions is of increasing concern and road user charging may be considered as a suitable policy instrument. This paper investigates the issue of rural road pricing and presents the results of a survey of car-based visitors to Upper Wharfedale in the Yorkshire Dales National Park, which explores the potential impacts on mode and destination choice of a road user charging scheme, combined with a park and ride alternative. The scheme was found to be acceptable to 68% of the respondents, with nearly half opting to park and ride. The results are of particular interest in the light of the 1998 Transport White Paper that encourages pilot road user charging schemes in rural areas.     

Developing metropolitan tourism on the fringe of central London

The paper examines the growth of a ‘new tourism area’ in Islington, north London — a locality that lacks a large attraction, acknowledged distinctive heritage and has not been planned as a destination. We review supply side changes and link them to the recent literature on economic and spatial trends in cities, particularly the role of amenity. We report on a survey of Islington visitors that shows they are drawn by distinctive qualities of place rather than particular attractions. The visitors have characteristics that distinguish them from visitors to London as a whole, but we speculate that they have similarities to Islington workers and residents in their search for amenity, entertainment and high‐level consumption services. In the final section of the paper we explore the consequences of our findings for understanding the growth of urban tourism. Copyright © 2004 John Wiley & Sons, Ltd.     

Giving voice to heritage tourists: indicators of quality for a sustainable heritage experience at Petra,Jordan

ABSTRACT

The tourist experience should be placed at the heart of management and planning process to achieve the goal of sustainable heritage tourism. The concept of indicators and standards of quality, which emerged in the field of natural resources and outdoor recreation management as a conceptual framework for understanding visitors’ experiences, has been widely applied in nature-based parks rather than cultural heritage sites. This study applies the concept of indicators to heritage experience at Petra Archaeological Park in Jordan. Qualitative interviews were conducted with 29 tourists to understand the tourist experience at the park, and to formulate indicators of the tourism experience. Results suggest that cultural and natural scenic value, crowding, attractions accessibility, vendor persistence, and odor of animals waste are potential indicators for the tourism experience at the park. Related management implications and recommendations are also discussed.     

Literary enthusiasts as visitors and volunteers

Previous studies of literary tourism have investigated visitor perceptions and responses to literary heritage, concluding that literary attractions and landscapes attract both the generalist heritage visitor and a niche segment of highly motivated ‘literary pilgrims’. Volunteers are increasingly significant within the heritage sector and this paper draws on research with managers and volunteer staff at a sample of literary heritage attractions in the UK. Although the literary properties and figures play a minimal role in the motivations of volunteers, many derive significant rewards from the literary aspects of the sites. In parallel with literary pilgrims, for a core of literary enthusiast volunteers, the literary figure is the primary motivation and reward. Copyright © 2003 John Wiley & Sons, Ltd.     

Does authenticity exist in cultural theme parks? A case study of Millennium City Park in Henan,China

ABSTRACT

Authenticity has always been a salient concept in tourism studies. Most previous studies focused on cultural heritage sites while much less research was conducted on man-made attractions. Given the importance of authenticity in the tourism industry, this research investigates different authenticity concepts in a unique context: a Chinese cultural theme park. Millennium City Park is a typical cultural theme park in Kaifeng, Henan, China, and was chosen as the case study. This study identifies the perception of authenticity from the perspectives of both park managers and park visitors. It is found that visitors value authentic experience in the experience economy. Authenticity plays an important role in the tourism industry, in which activity-related authenticity is more important to visitors than object-related authenticity in cultural theme parks since visitors prefer more participation and involvement during their visits. It is suggested that park planners emphasize cultural elements in various products in cultural theme parks.     

Experiencing ‘natural’ heritage

There have been a number of studies conducted on visitation patterns to the Wet Tropics rainforest in north-east Queensland, Australia. However, little has been undertaken in exploring the visitors' attitudes and behaviours (based on activities pursued) in the rainforest, and their ‘experience’ of this World Heritage environment. This papers sets out to advance research in this area by drawing on over 1000 surveys conducted with domestic and international visitors in various sites in the rainforest throughout 2008. Broad trends emerged that when on-site, visitors demonstrated a propensity to learn from the environmental and cultural information relevant to these rainforest sites. In terms of activities, visitors participated in a range of passive and active rainforest activities, the most popular of which included rainforest walks (76.4% of respondents), viewing scenery (72.6%) and viewing wildlife (59.3%). The significance of these findings is that they deepen our understanding of how ‘natural’ heritage visitor sites are gazed upon, experienced and consumed by visitors.     

Developing Interpretation Plans to Promote Traditional Rural Buildings as Built Heritage Attractions

The present study suggests an innovative method that could be applied by local authorities to develop heritage interpretation plans aimed at promoting traditional rural buildings (TRBs) as built heritage attractions, while preserving their original features. Cultural heritage interpretation (CHI) methods and tools were used. They offer the advantage to create a kind of ‘understanding’ that would lead tourists and local communities to protect TRBs from inappropriate alterations and modifications that often occur when TRBs are reused also for tourism purposes. The proposed method was applied to TRBs located in an area of the South‐Eastern Sicily (Italy). Copyright © 2011 John Wiley & Sons, Ltd.     

The changing profile of caravanners in Australia

Caravanning has been a popular leisure activity in Australia for many decades. In recent years the profile of the industry has changed with a shift from family caravanning to retirees. This change has significant implications for the industry overall as well as the regional areas visited by caravanners. This paper reports on research designed to develop a profile of contemporary caravanning in Australia. One of the most significant findings was the homogeneity of the respondents. The largest groups of respondents were ‘empty nesters’, people who were retired or near retirement and who were attracted to three clusters of activities: nature; shopping and eating; and visiting heritage attractions. Another major finding of interest for regional areas was the relatively low daily expenditure on food and accommodation. The paper discusses a range of options that may be used by regional areas to boost their caravan sector. Copyright © 2006 John Wiley & Sons, Ltd.     

Conviviality and everyday life: the appeal of new areas of London for visitors

Literature on tourism development in converted cities or new districts of polycentric cities emphasises planned processes to create attractions, often resulting in standardised tourism zones. The demands and experience of tourists themselves have been neglected. Qualitative research with overseas visitors to new tourism areas suggests that character and sense of place that visitors enjoy derives from a combination of unlike elements, ‘lashed up’ to create a distinctive place, in which everyday life plays an important role. Rather than familiar stories of conflict between ‘hosts’ and ‘guests’, the emphasis in some areas is on conviviality among different groups of city users. Copyright © 2007 John Wiley & Sons, Ltd.     

'Heritage' Tourism in Northern Ireland: Opportunity Under Peace

Having endured terrorist violence for 30 years, Northern Ireland is on the verge of achieving a lasting peace. Tourism is well poised to benefit from the prospects of peace and the economic growth that is anticipated to follow. In this paper the first section, based on an analysis of secondary tourism data collected between 1994 and 1997 (a period during which the Irish Republican Army declared two cease-fires), assesses the extent to which tourism can benefit within a climate of peace. Heritage tourism within Northern Ireland is examined, on the basis that the majority of tourist attractions and the tourism experiences being sold to visitors fall under the heritage label. Heritage and heritage tourism is discussed within the Northern Ireland context. The second half of the paper examines what are emerging as the key challenges and issues facing the tourism industry in Northern Ireland and the opportunities for long-term growth. The paper reveals that tourism benefited for the yearsin which a cease-fire held, but that the heritage attraction is somewhat complex, with a range of heritage types ranging from natural to industrial. Discussion centres on how this 'heritage' experience is to be planned and managed, and the challenge of ensuring sustainability of a product that has the support of both 'communities' in Northern Ireland.     

Marketing visitor attractions: a segmentation study

This research revisits issues related to the travel behaviours of first‐time versus repeat visitors to a destination, with a special focus on the impact that the repeat visitor segment has upon the paid‐attraction sector. Healthy attractions are critically important to the success of a destination, but as this research notes, attractions have difficulty drawing guests in a repeat visitors‐dominated market. Implications that should be of value to marketers and attraction management in any maturing tourism destination are discussed. Copyright © 2007 John Wiley & Sons, Ltd.     

Memory work versus memory-work and its utility in heritage tourism

This paper advocates researching the diverse, unstructured, idiosyncratic personal and autobiographical memories of individuals – visitors, tourists, local residents and geographically dispersed patrons associated with heritage resources and heritage tourism attractions. ‘Memory-work’, conceptualized by Frigga Haug and her collaborators in the 1980s as a feminist constructionist method, is differentiated from ‘memory work’ (without hyphen) as defined in the scholarly literature from different disciplines in the past three decades. For the purposes of this paper, memory work is then conceptualized as a qualitative, interpretivist research approach focused on memories, which employs a range of methodologies and techniques to elicit and ‘process’ memories, and draws on memory theory for analysis. It is argued that memory work can provide useful insights for academic knowledge production and applied research in heritage tourism. A few examples of specific research techniques are presented to illustrate the diverse spectrum of how memory work can be carried out in practice. It will moreover be discussed how memory distortion and ‘false memories’ are to be treated, how memory work differs from other qualitative modes of enquiry, and what its benefits and limitations are.     

The Visual Representation of Border Tourism: Demilitarized Zone (DMZ) and Dokdo in South Korea

The demilitarized zone (DMZ) and Dokdo mark South Korea borders with North Korea and Japan respectively. Each borderland is a socially constructed symbolic cultural landscape shaped in part by tourism. In this study, a sample of 2202 online images was inspected using content‐semiotic analysis to understand how visual representation of border tourism works. It was found that visitors via social media and government censorship play major roles in constructing representations of (i) alienated borders with iconic war heritage attractions at the DMZ and (ii) an alienated and isolated Dokdo. Both borders highlight patriotic/nationalistic ‘flagging’ and the gaze across. Copyright © 2013 John Wiley & Sons, Ltd.     

Museums,exhibits and visitor satisfaction: a study of the Cham Museum,Danang, Vietnam

Museums have several functions as custodians of heritage and culture, disseminators of knowledge about heritage and as places that attract tourists as well as local residents. Arguably all these functions require visitors to be satisfied with the visit experience if museums are to achieve their objectives. This paper reports findings from 411 visitors to the Cham Museum, Danang, Vietnam. It describes the nature of the museum and argues that satisfaction involves the conative, which may be measured by the willingness of visitors to make recommendations to others. However, the study identifies that interpretation and displays are important determinants and simply adjuncts to the generation of satisfaction.