Case characteristics affecting the method of grievance dispute settlement

In 1986, we reported the results of an attempt to model the inner, workings of grievance arbitration. We concluded that the primary determinant of whether or not a grievance is settled privately or through arbitral award is the degree of private, outside legal representation. This article extends that work. Utilizing a more sophisticated statistical technique with a better specified list of explanatory variables, it identifies two additional grievance case characteristics that influence the method of grievance settlement: case complexity and type of dispute. The probability of an arbitrated settlement is greatest where the issue is simple and involves discipline and where the parties are represented by private, outside attorney advocates.     

绩效考核问题探讨

绩效考核是提高绩效的重要工具。绩效考核是晋升、奖励和培训的依据。然而在现实中,很多单位的绩效考核都成了"走过场",在考核的过程中没有规范进行,从而没有把绩效考核的作用发挥出来。因此,需要对我国企事业单位的绩效考核工作进行分析、并设定科学的绩效考核体系。     

Can performance appraisals motivate employees to improve performance? A Mexican study

In this study of Mexican employees, we examined the relationship between performance appraisal characteristics (appraisal source, appraisal purpose and feedback richness) and perceived reactions of employees to the appraisal characteristics (perceived fairness and perceived accuracy of appraisals) and appraisal outcomes (appraisal satisfaction and motivation to improve). We hypothesized that multisource appraisals, appraisals used for administrative and developmental appraisals (multipurpose appraisals) and appraisals that have a high degree of feedback richness would lead to more perceived accuracy and perceived fairness of appraisals. We further hypothesized that higher levels of perceived fairness and accuracy would lead to higher levels of employee appraisal satisfaction and motivation to improve performance in the future. Results based on a survey of Mexican employees provide support for most of the hypothesized relationships. We discuss implications of the findings for research and practice of performance appraisals in the Mexican context.     

Doing it for themselves? Performance appraisal in project‐based organisations,the role of employees,and challenges to theory

We explore performance appraisal in project‐based organisations and provide novel insights into appraisal processes in this context. These include the central role of employees in orchestrating the appraisal process, the multiple actors that have input to appraisal including project managers, the distance between employees and their official line managers, and the weak coordinating role of human resource specialists in these systems. We draw attention to the drawbacks of current theorising on appraisal to predict and explain outcomes from appraisal systems that are not premised on stable line manager/employee dyads. Theorising based primarily on social exchange theories needs to be reconsidered in this context and new theories developed. We also question how human resource specialists can better support employees, and managers of all kinds, in their implementation roles in polyadic human resource management systems to ensure transparency, equity, and fairness of appraisal processes in a project‐based organisational context.     

探索事业单位年度绩效考核办法

绩效考核是事业单位人事管理工作的重要组成部分,完善的绩效考核制度是进行有效薪酬管理的前提条件。本文从本单位实际出发,提出绩效考核在实际操作中的一些建议。     

基于绩效工资改革下高职院校绩效考核评价体系探索

本文就高职院校绩效考核现状及存在的问题进行了剖析,提出了相应的绩效考核评价体系,健全了绩效考核反馈机制。以国家骨干高职院校深圳信息职业技术学院专任教师为例,把企业专家和一线技术工程人员纳入绩效考核的主体设计中并建立了绩效考核模型及绩效考核反馈机制流程,使绩效考核真正能调动教职工主动性并激发其潜能,增强高职院校的办学活力和竞争力。     

基于模糊数学的两阶段员工绩效评估方法

基于对现有员工绩效评估方法的分析,论文提出了两阶段评估方法,随后用博弈论解释了这一方法思想。并以评估一秘书绩效为例,运用模糊数学,探讨并实现了对员工两阶段绩效评估。     

我国公共部门人力资源绩效考核存在的问题及对策探析

近年来,我国公共部门采用绩效考核方式管理公职人员,取得了一定的成效,但也出现了一些问题,而这些问题阻碍了绩效考核方式在人力资源管理中的进展。为此,文章对目前我国公共部门人力资源绩效考核中出现的问题进行分析,探讨并提出公共部门人力资源绩效考核改革的思路与对策。     

护理管理中绩效考核的应用价值探讨

目的:观察探讨绩效考核在护理管理当中的应用价值。方法:就我院外科科室的18名护理人员进行分析,观察绩效考核制度引入前后的护理人员的从业素质、护理质量、教学指标和患者满意度进行观察。结果:我院在引入绩效管理进入之后,护理人员的从业素质、护理质量、教学指标和患者满意度得到了明显地提高。结论:绩效考核制度能够切实有效地提高医院护理管理的水平,帮助护理人员自身素质、护理专业技能和知识的提高,可以督促护理人员不断学习,而且可以提高患者的满意度,减少医患纠纷的发生。     

Sources of delay in grievance arbitration

This study investigates the sources of delay in the grievance arbitration process. Three delay components were examined: delay in proceeding to hearing, delay from hearing to written award, and overall delay. Multiple regression analyses showed that the arbitration hearing format (tripartite panels versus sole arbitrators), the use of legal counsel, and individual arbitrators themselves, were all significant sources of delay. Further, over the twelve-year period examined in this study, the average grievance arbitration case lengthened by about 7.9 days per annum.     

Organizational governance and the grievance process: In need of a new model for resolving workplace issues

This article begins by providing insights from the research literature on the union and nonunion grievance processes in the United States. We then take a look at the status of “voice” in the American workplace and identify both inherent and practical implementation problems in providing employee “voice” regarding workplace rules. Finally, we lay out the elements of a viable system that would best meet the criteria for procedural and substantive due process in the employment relationship.     

绩效管理中的矛盾冲突与解决对策

文章对绩效管理中的各种矛盾与冲突进行了分析、归纳,并从多个层面对矛盾冲突的产生原因进行了深层次的剖析,提出了解决矛盾冲突的方法与对策,对企业绩效管理实施效果的改进有一定的借鉴意义。     

基于BSC的销售人员KPI考核方法及应用研究

对销售人员进行有效的绩效考核,直接关系到对销售人员的激励与约束,也影响着企业的内部管理。当前国内的企业在销售人员的考核中对绩效考核的内容考虑不全面,绩效考核结果没有充分利用。这些行为对绩效考核产生了消极的影响。企业应该从销售人员绩效考核指标入手,采用科学的管理方法,建立一整套销售人员的绩效考核体系,从而提高绩效考核在企业销售人员管理中的积极作用。     

如何运用绩效考核提升企业的竞争力

传统的绩效考核目标模糊,人为因素比较多,往往达不到应有的效果。文章对企业的绩效考核引入关键业绩指标,并在绩效目标的分解、实施、控制、监督、激励、约束等方面重点阐述,通过运用有效的绩效考核杠杆促进企业战略目标的实现,提升企业的竞争力。     

专线运输绩效考核研究

为了考核专线运输绩效,提高公司经营效率,在分析专线运输绩效指标体系的前提下,建立了基于层次分析法和模糊评价法的绩效考核模型,该模型为专线运输的绩效考核提供了一个更为科学、合理的方法。     

Performance management effectiveness: practices or context?

Although much research has focused on the technical or measurement issues involved in employee performance management, this study investigates the mutual influence of practices and context on performance management effectiveness. From a sample of 312 private and public sector organizations with 200 or more employees, the results indicate positive associations between practices – training and employee recognition – and performance management effectiveness. They further underscore the relevance of three contextual variables – culture, climate and the strategic integration of human resource management – as they are also related to more positive performance management outcomes. Implications for research and practice are discussed.