Offshoring Professional Services: Institutions and Professional Control

We examine the reasons why one might expect it to be more difficult to offshore professional work than manufacturing work in a globalized world. We then provide data on the variations in a specific case — the offshoring of diagnostic radiology from the USA, UK and Singapore. We show that existing theories on the ‘offshorability’ of jobs have not captured how national institutions and occupational regulations continue to define professional work. We then review the question of supply from India's perspective and report that both macro‐institutional and organizational contexts make it complicated for Indian doctors to supply much of this service.     

A model to evaluate the effectiveness of enterprise training programmes

This paper describes a model developed to measure customer satisfaction with enterprise training programmes. Based on developments in customer satisfaction and quality measurement, it is proposed as an alternative to the training evaluation model developed by Kirkpatrick (1959). A single indicator, a Customer Satisfaction Index (CSI), quantifies the level of satisfaction with each training programme. The model also measures the individual parameters that contribute to the CSI, as well as their relative importance. It facilitates a benchmarking process regarding these parameters and between training programmes. The development process of the model is described, as is its use in practice.     

Chronic eosinophilic pneumonia

Chronic eosinophilic pneumonia is one form of eosinophilic lung disease that includes both idiopathic and known etiological cases. Chronic eosinophilic pneumonia has a characteristic clinical picture, along with a characteristic pattern on CT imaging. It is readily treatable with oral steroids, and although response is prompt with excellent resolution of the symptoms, chronic steroids are often necessary. The mortality from this disease is negligible.     

Arbitrage and the Law of One Price in the market for American depository receipts

Ours is the first paper to highlight pairs trading as the main price-correcting mechanism by which arbitrage can maintain stock–ADR parity. We show that arbitraging stock–ADR pairs extracts small per-trade profits which accumulate to a substantial aggregate return. The observed strong tendency of pricing disequilibria to mean-revert, along with the two-way convertibility between stocks and ADRs, mean that arbitrageurs face minimal risks toward price divergence. They do, however, face uncertainty about the duration of individual trades. The magnitude of this uncertainty relates directly to the profit target arbitrageurs set after a long/short position is established. This fact can explain why some disequilibria go unexploited. Overall, our work provides evidence against automatically efficient prices, and supports the view that mispricings incentivize arbitrageurs to enforce market efficiency.     

Prostate cancer

Prostate cancer is the most common internal cancer in American males. There are many variables that effect prognosis, with the Gleason scoring system being one of the most important factors. There is controversy regarding the ideal treatment in various subsets of prostate cancer patients. Posttreatment prostate specific antigen values have prognostic significance.     

Assessing the organizational fit of a just-in-time manufacturing system: Testing selection, interaction and systems models of contingency theory

The adoption of new manufacturing practices such as just-in-time (JIT) and total quality management (TQC) is only a first step to improving manufacturing performance. Even more critical is the fit between manufacturing practices and organizational design, structure and processes. Using archival and survey data, this paper reports the results of a field study within a Fortune 500 company that tests three operationalizations of contingency theory as discussed by Van de Ven and Drazin (1985) [The Concept of Fit in Contingency Theory, Research in Organizational Behavior, pp. 333–365]. Results show that the misfit between worker empowerment required by JIT/TQC practices and existing authoritarian management partially explain relative workgroup performance as do other conflicts within workgroups and between operators and supervisors.