Strategic alignment and performance of market-seeking MNCs in China

This study explores the environment–strategy–performance relation of foreign firms, especially those with a market-seeking mandate, in China. The results indicate that the Analyzer orientation is best suited to the turbulent Chinese market, which has been undergoing an economic transition in recent years. There is also a significant difference in financial performance among market-seeking MNCs depending on strategic orientations, with the Analyzer orientation producing the highest performance. The Prospector and the Defender orientations lead to poor financial performance because of the mismatch with China's market, which is highly dynamic and complex. Our findings reiterate the importance of understanding local market traits and opportunities and developing proper strategic configurations for market-seeking MNC subsidiaries, especially in an emerging economy like China. Copyright © 2001 John Wiley & Sons, Ltd.     

Important Service Quality of Tourist Retail Services

This study uses a service quality model consisting of six service quality dimensions to measure the attractiveness of a destination and their impact on customers’ loyalty intention to a tourist destination. We find that the dimensions representing destination attractiveness have a stronger impact on visitor loyalty intention than the dimensions representing retail attributes. Because the current literature has infrequently investigated the concepts of important service quality of tourist retail service that exhibit characteristics of both retail and tourist attractions, this study explores these concepts and attempts to fill this gap.     

Residents’ perceptions on the traffic impact of a special event: a case of the Macau Grand Prix

Special events may cause significant disruptions to the community and affect the daily lives of the local residents. This study examines how local residents perceive the traffic impact of a major tourism event, the Macau Grand Prix, which is an annual event that takes place on a circuit around the streets of the city, Macao. An exploratory factor analysis reveals five factors regarding the traffic impacts of the event, and the residents of different transportation modes have distinct views on the traffic measures. Bus transit and pedestrian traffic management is found to be the most effective. The result provides the event organizer implications and assessment for the traffic planning and management measures in gaining support from the community.     

The young generations’ conceptualisation of cultural tourism: colonial heritage attractions in South Korea

This study investigates how the younger generation conceptualise cultural tourism attractions associated with modern history in contemporary South Korea. Particular attention in this study is given to heritage attractions built in the Japanese colonising past. By analysing data obtained through a Multiple Sorting Procedure, this study identifies the underlying facets of heritage attractions the younger generation consider to be important when appreciating the heritage attractions. This study examines the socio-psychological properties and meanings that the heritage attractions communicate with respect to young Koreans’ sense of national identity. This study found that a range of constructs emerged in understanding heritage attractions. Social and political meanings embedded in the heritage attractions become a key determinant in appreciating heritage attractions with respect to a sense of national identity. These findings from South Korea suggest invaluable messages that can inform our understanding of, and planning regenerating negative-natured heritage attractions for tourism in contemporary society.     

The Influence of Destination-Country Image on Prospective Tourists’ Visit Intention: Testing Three Competing Models

The concept of destination-country image (DCI) in tourism context is an integration of two constructs from different fields: country image from international marketing and destination image from tourism. Based on the concept of attitude in the theory of reasoned action and halo effect view, this study explains the macro and micro structures that support DCI, and tests the influence of the original DCI on visit intention of prospective tourists through three competing models. The results show that the macro DCI includes four dimensions: country character, country competence, people character and people competence; the micro DCI is composed of three dimensions: natural attraction, cultural attraction and service facility. Full mediating model is supported, which indicates that macro DCI has an indirect effect on visit intention through micro DCI. This study proposes an integrated construct of the DCI and full mediating model, which adds knowledge of the relationship between original image and potential tourist's visit intention.     

Analysis of the newsboy problem with fuzzy demands and incremental discounts

This paper proposes an analysis method for the single-period (newsboy) inventory problem with fuzzy demands and incremental quantity discounts. In fuzzy environments, the availability of the quantity discount makes the analysis of the associated model more complex. The proposed analysis method is based on ranking fuzzy number and optimization theory. By applying the Yager ranking method, the fuzzy total cost functions with different unit purchasing costs are transformed into convex piecewise nonlinear functions. To effectively and efficiently find the optimal inventory policy, the proofs of two properties regarding the relative position between the price break and minimums of these nonlinear functions are proposed. The closed-form solutions to the optimal order quantities are also derived. Four cases of a numerical example are solved to demonstrate the validity of the proposed analysis method. It is clear that the proposed methodology is applicable to further cases with different types of quantity discounts and other more complicated cases. More importantly, managerial implications are also provided for decision-makers’ references.     

Corporate Governance and returns on information technology investment: evidence from an emerging market

Prior studies have reported mixed findings on the impact of corporate information technology (IT) investment on firm performance. This study investigates the effect of corporate governance, an important management control mechanism, on the relation between IT investment and firm performance in the Taiwanese electronics industry. Specifically, we explore board independence and foreign ownership, which have increasingly become salient factors concerning corporate governance in emerging markets. We address their roles across firms of different sizes and in industries where degrees of competitiveness run a wide gamut. Our results show a positive moderating effect of board independence on the IT investment‐firm performance relation, especially when competition intensifies. Furthermore, we find that the greater the foreign ownership in small firms, the more positive the IT investment‐firm performance relation, suggesting that foreign investors may bring IT expertise to help small firms reap the benefits of using IT. Copyright © 2010 John Wiley & Sons, Ltd.