Developing learning capabilities through a quality management program

This study examines the development of learning capabilities through the implementation of a quality management program in services, based on a case study of transplantation management. The findings show how the introduction of an online system, based on a quality management program, underpinned the knowledge-building capacity of the organization. The results contribute to service literature by addressing how a quality management program links to organizational learning process directly and through building-up organizational knowledge. The implementation of a quality management program allows knowledge building through identification and socialization of tacit knowledge and combination of explicit knowledge. The development of learning capabilities fostered by the introduction of this program occurs under conditions that contribute to the building-up of organizational knowledge. Organizational learning is enhanced during this implementation through an incremental process that detects errors and corrects behavior and/or alters organizations premises, standards and values. This organizational learning helps to upgrade the overall process.     

Improving the writing of accounting students: A cooperative venture

Many accounting departments have initiated programs to integrate writing into the accounting curriculum; others have just begun the process. The purpose of this paper is to present the unique features of the writing program used at our university. As with many programs, this one elevates our accounting students' perceptions about the importance of writing, and improves the quality of accounting students' writing within the framework of the kinds of writing accountants actually do on the job. What's different about our approach is (1) a transition workshop, (2) the collaboration of an accounting instructor, a writing consultant, and professional accountants, and (3) a unique way of incorporating peer reviews. After these differences are discussed, a final section of the paper provides recommendations for designing a writing program.     

Impacts of changing water inflow distributions on irrigation and farm income along the Drâa River in Morocco

Irrigation water is essential for agriculture in the arid Drâa River basin in Morocco but climate change leads to increasingly unreliable water supply in the area. This article analyzes impacts of changing water inflow distributions on irrigation and farm income extending a conjunctive river basin model toward a stochastic modeling approach. Regional climate scenarios are used to derive a maximum likelihood density estimate of current and future water supplies. Based on these distributions, Monte Carlo simulations are performed to obtain stochastic model results on surface and groundwater irrigation as well as economic indicators for six oases along the river. The probability of farmers to receive revenues below the subsistence level is around 2% under current conditions, but this is likely to rise to rates of 6% to 15% depending on the underlying climate change scenario. The composition of water sources for irrigation will shift to more groundwater use. The river basin model is able to represent complex spatial interactions between oases as well as a partial complementarity between groundwater and surface water irrigation due to salinity management effects. Interestingly, the value of groundwater is not necessarily increasing under future climatic conditions as salinity problems are aggravated with expanded groundwater use.     

Industrial restructuring in Russia: early reactions fo firms to the shock of liberalization1

This paper looks at the reaction of Russian firsm to the shock of liberalization. Firms are exposed to two kinds of shocks. A supply affects their profitability. A demand shock reflects the new expression of consumers and the opening of the country to foreign competition. Econometric tests show that firms adapt to these changes. They react by adjusting their output. They are not able to change their production techniques for lack of fresh capital. Employment is more stable that output: it is preserved by the adjustment of real wages. Therefore, firms with a low share of material inputs are relatively better off.     

The impact of using non-media information sources on the future use of mass media information sources: The mediating role of expectations fulfillment

An empirical study of 350 tourists reveals that using non-media information sources for planning tourist trips influences expectations fulfillment. The use of non-media information sources also has a direct impact on the future use of mass media information sources for future tourist trip planning, as well as an indirect impact through expectations fulfillment. More specifically, the main determinants of expectations fulfillment of local infrastructure are commercial brochures, travel agents and internet; expectations fulfillment of entertainment structures is affected by institutional brochures, travel agents and the internet; future use of mass media sources is influenced by expectations fulfillment of local infrastructure and entertainment structures; this factor is also influenced by past use of institutional brochures and the internet. Discussion centers on the implications of this model to theory and managerial development of tourism and services strategies. Directions for future research are also presented.     

Inequality,role reversal and cooperation in multiple group membership settings

Experimental Economics - We investigate the role of endowment inequality in a local and global public goods setting with multiple group membership and examine the effect of temporal role reversal...     

Heterogeneity in lending and sectoral growth: evidence from German bank-level data

This paper investigates whether heterogeneity across firms and banks matters for the impact of domestic sectoral growth on bank lending. We use several bank-level datasets provided by the Deutsche Bundesbank for the 1996–2002 period. Our results show that firm heterogeneity and bank heterogeneity affect how lending responds to domestic sectoral growth. We document that banks’ total lending to German firms reacts pro-cyclically to domestic sectoral growth, while lending exceeding a threshold of €1.5 million to German and foreign firms does not. Moreover, we document that the response of lending depends on bank characteristics such as the banking groups, the banks’ asset size, and the degree of sectoral specialization. We find that total domestic lending by savings banks and credit cooperatives (including their regional institutions), smaller banks, and banks that are highly specialized in specific sectors responds positively and, in relevant cases, more strongly to domestic sectoral growth.

CASH SUBADDITIVE RISK MEASURES AND INTEREST RATE AMBIGUITY

A new class of risk measures called cash subadditive risk measures is introduced to assess the risk of future financial, nonfinancial, and insurance positions. The debated cash additive axiom is relaxed into the cash subadditive axiom to preserve the original difference between the numéraire of the current reserve amounts and future positions. Consequently, cash subadditive risk measures can model stochastic and/or ambiguous interest rates or defaultable contingent claims. Practical examples are presented, and in such contexts cash additive risk measures cannot be used. Several representations of the cash subadditive risk measures are provided. The new risk measures are characterized by penalty functions defined on a set of sublinear probability measures and can be represented using penalty functions associated with cash additive risk measures defined on some extended spaces. The issue of the optimal risk transfer is studied in the new framework using inf-convolution techniques. Examples of dynamic cash subadditive risk measures are provided via BSDEs where the generator can locally depend on the level of the cash subadditive risk measure.     

Community in the new epoch: the social ergonomics of community design

‘Community’ as both location and structure of relationships is undergoing change. In the Western world the rate of changes will inevitably accelerate in this new century. Our predictions include: the vast growth of cyber communities, and an increasing bandwidth, immersivity and interactivity in such communities; the expansion of the surveillance age in urban and rural communities, as rampant public crime works against community safety; an increased emphasis on social control in highly conservative communities that foster conformity; the development of Smart Towns with every service, facility and communication accessed by fibre-optic cable technology. Style will become a major priority in the 2025 community. The gurus of the age will be the Community Designers. At first these will be multi-disciplinary visionaries, who will be accorded the fame and celebrity of late-twentieth-century film stars. Their ideas for planned communities will take into account the above, but also offer grand schemes for the development of theme towns.Our scenarios indicate the continuing need by many citizens for ideals and ideology of traditional community life, but encased in new guises, with individual well-being and entertainment as priority. In general, current trends of disenfranchisement through globalization, multinationals and non-consultative government act to increase the chances of our scenarios coming about. A major social change through political awakening of the young, global neo-environmental movements and other massive global paradigm shifts would mitigate against our scenarios. We see the latter as unlikely.