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71.
Debra A. Barbezat 《The Journal of economic education》2013,44(3):262-276
Multinomial logit analysis, based on survey questionnaires, shows that graduate program ranking, length of time in the Ph.D. program, publications, and marital status are important determinants of occupational outcome for new Ph.D. economists. 相似文献
72.
Barry Howcroft Mark Durkin Gillian Armstrong Elaine Emerson 《The Service Industries Journal》2013,33(7):947-961
In the aftermath of the Cruickshank Report (2000) and the Competition Commission's investigation (2002) into SME–bank relationships, this paper examines the current state of the small business–bank relationship and ascertains whether the Internet could be used to improve the quality of the relationship. It utilises a qualitative research method, which consisted of 24 interviews with small business owners and relationship managers in banks. The interviews, inter alia, address the following main research questions: what are the needs and expectations of small business owners from their relationships with banks? What do small businesses think about the overall quality of service provided by banks in the relationship context? What was the delivery preference of small businesses and banks in the relationship? What did small business owners and banks think had been the main effects of e-banking on relationship management. The paper incorporates a discussion of the main findings and makes pragmatic policy and practice recommendations based on the results. 相似文献
73.
Atlantic Economic Journal - There is growing evidence of risks associated with excessive technology use, especially among teens and young adults. However, little is known about the characteristics... 相似文献
74.
In order to be entrepreneurs, people need to have both original ideas and the ability to make them work. This article focuses on three attributes which make this entrepreneurial orientation possible. 相似文献
75.
Many states are faced with Medicaid fiscal constraints; therefore, reimbursable versus un-reimbursable program costs must be clearly delineated. This study demonstrates a method to measure costs for Medicaid prenatal case management. 相似文献
76.
Debra Z. Basil Mary S. Runte M. Easwaramoorthy Cathy Barr 《Journal of Business Ethics》2009,85(Z2):387-398
Company support for employee volunteerism (CSEV) benefits companies, employees, and society while helping companies meet the
expectations of corporate social responsibility (CSR). A nationally representative telephone survey of 990 Canadian companies
examined CSEV through the lens of Porter and Kramer’s (2006, ‘Strategy and society: the link between competitive advantage
and corporate social responsibility’, Harvard Business Review, 78–92.) CSR model. The results demonstrated that Canadian companies passively support employee volunteerism in a variety
of ways, such as allowing employees to take time off without pay (71%) or adjusting their work schedules (78%). These Responsive
CSR efforts contribute to the company’s value chain by enhancing employee morale, a perceived CSEV benefit. More active forms
of support requiring company time or money are less common; for example, 29% allow time off with pay. Companies perceive that
support for employee volunteering enhances their public image, a Responsive CSR strategy when employed to ameliorate a damaged
reputation or a Strategic CSR strategy when contributing to a competitive position. A minority perceive challenges like covering
the workload. Many companies target and/or exclude particular causes and link CSEV efforts with other philanthropic donations,
suggesting a Strategic CSR application of CSEV. Where programs exist, they frequently are neither tracked nor evaluated, suggesting
that companies are not using these programs as strategically as they might. 相似文献
77.
A high quality customer database is a cornerstone of successful interactive marketing strategies and tactics. Based on the notion that customer data quality is not only a technical but also an organizational problem, this study develops and tests an organizational learning framework of the relationship between organizational processes, customer data quality and firm performance. The findings show that high quality customer data impact both customer and business performance and that the most important driver of customer data quality comes from the executive suite. A large portion of the impact of organizational culture on performance is mediated by customer data quality and data sharing. The results support the presence of a hierarchy of effects for enhancing data quality that runs from organizational learning (committed to a shared vision for CRM data), to cross-functional learning (marketing/IT cooperation, marketing/IT integration) to functional learning (data sharing). 相似文献
78.
Lisa A. Cavanaugh Hillary A. Leonard Debra L. Scammon 《Journal of Business Research》2008,61(5):469-479
More people own pets than ever before. Further, people spend more money on pets than they ever have. The increase in pet ownership and spending on pets provides evidence of the importance humans place on the pets in their lives. This study explores the relationships between humans and their animal companions, specifically canine companions. Drawing on decades of research on personality, relationships, and well-being, the current research takes a cross-species approach to examine the influence of pet personalities on human outcomes. Using personality assessments for human and dog, the article examines how both personalities impact relationship satisfaction. The article also examines how human-dog closeness impacts owner well-being. Some findings corroborate results found in the human personality and relationship literature, but others point to some unique aspects of the human-dog bond. These results not only shed light on the human-dog relationship but also suggest some departures from the human relationship literature that could be explored in future research. 相似文献
79.
Debra L. Zahay Author Vitae Jimmy Peltier Author Vitae 《Industrial Marketing Management》2008,37(2):191-205
Interactive marketing requires that a firm learn about its customers and remember what the customer has said to personalize communications and customize product offerings to those customers. This type of marketing requires that customer information be actively managed because information from and about the customer is the core of marketing decision-making. In-depth interviews with 17 managers in five firms identified specific organizational and entrepreneurial factors pertinent to the strategic management of customer information. The research suggests that interactive marketing require a company that can itself be interactive with its internal and external environment to create strategies that can succeed in a changing environment.One exemplary company was compared to four others to uncover organizational issues and processes leading to effective management of customer information. Using the Resource-Based View and the importance of the effective management of intangible assets as its starting point, this research illuminated the processes involved with collecting and disseminating information and highlighted the firms' struggle with issues of inter-functional conflict. Perhaps most importantly, from a strategy-formation point of view, customer-centric strategies related to customer information management were found to be developed interactively, as a dialogue between middle and upper management, using customer data and competitive trends. 相似文献
80.
Cause‐Related Marketing from the Nonprofit's Perspective: Classifying Goals and Experienced Outcomes
This research examines the cause‐related marketing (CRM) experience from a nonprofit (NPO) perspective, using qualitative and quantitative methods. U.S. NPO managers with direct CRM experience (n = 154) participated. Results demonstrate that NPOs have both first order (immediate financial support) and second order (less tangible, longer term) goals when undertaking CRM, and that they generally realize these outcomes, though not always. NPOs primarily seek event support, networking opportunities and public awareness, followed by funding opportunities, with less emphasis on gaining business expertise. This research extends the framework of Gourville and Rangan (2004) by offering a more precise, differentiated model. 相似文献