Radical innovation: triggering initiation of opportunity recognition and evaluation

The gap between a firm's reservoir of technical knowledge and the formation of a project to explore the commercial potential of a breakthrough technical insight or discovery is the first major discontinuity in the radical innovation lifecycle. The first step toward bridging that gap occurs when the researcher with the technical insight recognizes that it might have commercial potential and decides to alert a research manager. In our longitudinal study of eight radical innovation projects in six large, multi‐national, R&D‐intensive firms, the initiation of a radical innovation project was neither frequent nor routine. In fact the participants in the study indicated that the initiation of a project – in their terminology, the 'fuzzy front end of innovation'– was the most challenging and uncertain part of the lifecycle. In this paper we explore the case data to illuminate the nature of the initiation gap. In addition we present an assessment framework that can help researchers decide whether or not to bring their technical idea to the attention of management. If the decision is positive, the assessment tool can help them prepare for the discussion with management and identify the strengths and weaknesses of the case to submitted for evaluation.     

Fetal protection policies: A threat to employee rights?

Corporations utilizing toxic substances in the workplace are faced with the possibility that the use of those substances will cause reproductive damage in their employees. In the face of complex and confusing government regulation on the issue and scientific uncertainty about the effects of many substaces, several major corporations have sought to minimize legal liability for any potential reproductive damage by excluding the fertile female worker from the workplace, Yet, by adopting such fetal protection policies, corporations have opened themselves up to a host of new problems and threatened the rights of workers.     

Union Mobilization: A Consideration of the Factors Affecting the Willingness of Union Members to Take Industrial Action

Drawing on mobilization theory, this article seeks to identify the factors that shape the willingness of union members to take industrial action. The study utilized data from a large‐scale survey (N = 1,111) carried out in a financial services union during the renegotiation of a collective bargaining contract. The results suggested that individuals were more willing to engage in industrial action when they experienced a sense of injustice or unfairness in the employment relationship and when they held a collectivist orientation to work. Moreover, their propensity to take industrial action was greater when they considered that their union was an effective instrument of power. Workplace representatives were also important, particularly when they were seen as being responsive to their members' needs in situations of perceived injustice. The implications for mobilization theory and for union strategy are discussed.     

Complex home care: part III--economic impact on family caregiver quality of life and patients' clinical outcomes

Family caregivers perform a significant role in the care of patients with chronic illnesses and prescribed life-long complex home care treatments. Both quantitative and qualitative data from this study suggest the mental health burdens and financial costs of home parenteral nutrition (HPN) caregiving are extensive. In this study, the variability in HPN out-of-pocket expenses and the uncertainty of incurring such extensive costs created additional financial worries within already stressed families. Based on these data, interventions to improve caregivers' sleepiness, depression, and physical health could be hypothesized to improve both patients' and caregivers' quality of life and reduce the frequency of patients' catheter-related infections. These specific nursing interventions also could improve caregiver health and subsequently reduce the costs of caregivers' health care.     

Getting IT right

Modern information technology started four decades ago, yet in most major corporations, IT remains an expensive mess. This is partly because the relatively young and rapidly evolving practice of IT continues to be either grossly misunderstood or blindly ignored by top management. Senior managers know how to talk about finances because they all speak or understand the language of profit and loss and balance sheets. But when they allow themselves to be befuddled by IT discussions or bedazzled by three-letter acronyms, they shirk a critical responsibility. In this article, the authors say a systematic approach to understanding and executing IT can and should be implemented, and it should be organized along three interconnected principles: A Long-Term IT Renewal Plan Linked to Corporate Strategy. Such a plan focuses the entire IT group on the company's over-arching goals during a multiyear period, makes appropriate investments directed toward cutting costs in the near term, and generates a detailed blueprint for long-term systems rejuvenation and value creation. A Simplified, Unifying Corporate Technology Platform. Instead of relying on vertically oriented data silos that serve individual corporate units (HR, accounting, and so on), companies adopt a clean, horizontally oriented architecture designed to serve the whole organization. A Highly Functional, Performance-Oriented IT Organization. Instead of functioning as if it were different from the rest of the firm or as a loose confederation of tribes, the IT department works as a team and operates according to corporate performance standards. Getting IT right demands the same inspired leadership and superb execution that other parts of the business require. By sticking to the three central principles outlined in this article, companies can turn IT from a quagmire into a powerful weapon.     

The perceived utility of information presented via electronic decision aids: A consumer perspective

Recent advancements in electronic technology have made possible a viable alternative information delivery system in the form of Electronic Decision Aids (EDAs). However, consumers will only benefit from such technological innovations if they are perceived to be useful in facilitating the decision making process. The current study investigates the effects of type of EDA format (autonomous versus dominant) and provision of educational information on the perceived utility of information presented via an electronic decision aid. In addition, the relationships between these two dimensions and specific consumer characteristics, including product familiarity, computer familiarity, and locus of control, as well as product type (search versus experience goods) are systematically identified and evaluated. Results suggest that selection of an appropriate format depends upon the nature of the product being selected, while inclusion of educational information enhances perceived utility of the information in selecting both types of products.

---

Der wahrgenommene Nutzen von Informationen, die durch elektronische Entscheidungshilfen bereitgestellt werden: eine Verbraucherperspektive

Zusammenfassung Elektronische Entscheidungshilfen in Einzelhandelsgeschäften sind eine neuartige Form der produktbezogenen Verbraucherinformation, die durch neuere technologische Entwicklungen ermöglicht wurde. Ob diese Innovation bei Konsumenten Erfolg haben wird, dürfte wesentlich davon abhängen, wie nützlich sie für den Kaufentscheidungsprozess eingeschätzt wird.Der Beitrag berichtet über eine empirische Studie darüber, wie diese wahrgenommene Nützlichkeit abhängig ist von der Informationsform (unterschieden danach, ob der sich informierende Verbraucher den Informationsvorgang eigenständig kontrollieren und gestalten kann oder nicht) und davon, ob die Information auch Bestandteile umfasst, die die generelle Produktkenntnis erhöhen und dadurch zusätzliche aufklärende Wirkung erzielen können, oder nicht. Ausserdem wurde der Einfluss der Produktart sowie der Produktvertrautheit des Konsumenten und seiner Vertrautheit mit dem Computer analysiert. Die Ergebnisse wurden in Laboruntersuchungen gewonnen, bei denen es um die Wahl eines Fotoapparates und um die Wahl eines Arztes ging.Es zeigt sich, dass es von der Produktart abhängig ist, welche der beiden Informationsformen zweckmässiger ist, wogegen durchgängig gilt, dass zusätzliche aufklärende Informationsbestandteile die wahrgenommene Nützlichkeit von Informationen erhoehen.

---

---

Donna J. Hill is Associate Professor of Marketing, Bradley University, Peoria, IL 61625, USA. Maryon F. King is Assistant Professor of Marketing, Southern Illinois University, Carbondale, IL 62901, USA. Eli Cohen is Associate Professor and Head. Computer Information Systems. College of Business. Eastern New Mexico University, Portales. NM 88130, USA.     

The paperless chase: Gaining support for office automation

Resistance to automation is an all-too-common office problem. Better communication before and during the changeover can help employees adjust successfully.     

Peritoneal fluid in children with intussusception: Its sonographic detection and relationship to successful reduction

A retrospective review of the abdominal/pelvic ultrasound (US) examinations in 21 consecutive children with intussusception proven on barium enema was performed to determine what is the incidence of US detected peritoneal fluid in this population and to see if the rate of reduction was different in this subset. Twelve of the 21 children (57%) had free fluid demonstrated with US. Eight of these 12 (67%) had successful reduction. Six of the nine children (67%) without free fluid were also successfully reduced.