伦敦金融城胜过华尔街

对于等着下一轮冬季奖金的投资银行家们来说，了解一下猎头公司的一项调查未尝不是个好主意。这项调查显示，在伦敦金融城去年冬季的奖金发放中，获得最大红包的银行家并非来自并购、股票或债券等通常领域，而是像结构性信贷等较为新潮的领域。同时，地区差异也是存在的。在伦敦，从事交易和构建新型信用产品的董事总经理们分别平均赚得160万英镑（合280万美元）和110万英镑，而在纽约，这两个数字分别是120万英镑和100万英镑。     

Power priorities in buyer–seller relationships: A comparative analysis

Power, as a significant dimension of relationships, continues to be of critical interest in the inter-organizational literature. This article assesses how different relationship types and strategic foci are related to buyers' and sellers' power priorities. Contributing to the discussion of buyer–seller power priority areas as commercial detail, operational issues, strategic issues and attitudes, the research focuses on the influence of relationship types (new, approved, preferred, partnership) on these power priorities in B2B contexts. This is important as partnerships do not simply emerge, but evolve over time suggesting that for both parties there is a period that is transitory. Through a survey of buyers and sellers (n = 355), the research highlights that as partnerships evolve, relational issues complement, but do not supersede, the focus on commercial and operational concerns. Furthermore, within partnerships, whilst sellers' focus on strategic issues increases, it is the total power that grows and the influence agenda is extended, rather than re-distributed. Additionally, it provides detail on how power priorities vary and are differentially distributed between buyers and sellers in different relationship types. This paper contributes to B2B partnership and power theories, challenging assumptions about relationships and adding weight to the increasing suggestion that relationship success is overplayed.     

A preliminary study of chefs’ attitudes and knowledge of healthy eating in Edinburgh's restaurants

This article details the findings of a preliminary study carried out in Edinburgh restaurants producing representations of chefs’ attitudes to healthy eating. Despite a lack of awareness of government targets and promotions aimed at the Hospitality industry, chefs were positive towards healthy eating and believe that they were already practising it. They perceive their role as being multi-faceted from deferential service provider to educator and artist relying mainly upon their own inspiration when creating menus. Tension between commercial goals and moral principles was evident by the fact that customers were perceived as the main barrier and equally the main reason to offer healthy options on the menu.     

Project management priorities and the link with performance management systems

This paper reports the results of a project management practices study in the U.K. social housing sector. A five‐factor model of project priorities is established, comprising traditional measures of project cost, time, and quality, in combination with a need to focus on stakeholders and to develop a customer and project team orientation. This model supports and integrates previously fragmented notions of project performance measurement. The relationship between these five project management criteria and the effectiveness and use of a performance management system (PMS) is then explored, with some limited evidence found that PMS effectiveness is an antecedent to practices that focus on the customer, the project team members, and other stakeholders     

Meeting needs and business obligations: An argument for the libertarian skeptic

In this paper I argue that if we are to have any defensible property rights at all, we must recognize a fundamental commitment to helping those in need. The argument has significant implications for all who claim defensible property rights. In this paper I concentrate on some of the implications this argument has for redefining business obligations. In particular, I show why those who typically would be quite resistant to the idea that businesses have any obligations to assist others in need must acknowledge this fundamental obligation. I also suggest how this argument contributes to our understanding of the normative basis of Stakeholder Theory. Gillian Brock is a Lecturer at the University of Auckland, New Zealand where she teaches courses in Business Ethics (amongst other courses). She completed her Ph.D. in Philosophy. Her dissertation, On the Moral Importance of Needs, explores the role human needs can play in moral and political theory. Some of her other articles have appeared (or are forthcoming) in journals such as Ethics, Analysis and Dialogue: Canadian Philosophical Review.     

Customer Service in UK call centres: : organisational perspectives and employee perceptions

The 1990s have witnessed a dramatic rise in consumer demand for, and hence provision of, call centres in the UK. Central to the success of call centres is customer service. Although there exists an ever-expanding tranche of literature on call centres and customer service, it primarily focuses on aspects of their functionality. In contrast, this article encompasses analysis of organisational perspectives and employee perceptions in its review of the contemporary nature of customer service in UK call centres. Drawing from recent, exploratory research, the article asserts that, in general, there is significant potential for improving customer service and satisfaction through the medium of more sophisticated employee management practices.     

Gendering Industrial Citizenship

In this paper we analyse the gendered construction of ‘industrial citizenship’ from the model envisaged by Marshall in 1950 to possibilities suggested in ‘Third Way’ thinking. We argue that the Marshallian model, while clearly exclusive to men, provided a framework on to which a more inclusive industrial citizenship could be built, primarily through its recognition of a social component to citizenship. Rather than giving an uncritical endorsement of Marshall's vision, we seek to highlight the benefits for women of viewing citizenship as inclusive of social rights, and the problems associated with dismantling this type of vision of the relationship between citizenship and work.     

Applying evolutionary theory to human behaviour: past differences and current debates

The aim of this paper is to provide non-specialist readers with an introduction to some current controversies surrounding the application of evolutionary theory to human behaviour at the intersection of biology, psychology and anthropology. We review the three major contemporary sub-fields; namely Human Behavioural Ecology, Evolutionary Psychology and Cultural Evolution, and we compare their views on maladaptive behaviour, the proximal mechanisms of cultural transmission, and the relationship between human cognition and culture. For example, we show that the sub-fields vary in the amount of maladaptive behaviour that is predicted to occur in modern environments; Human Behavioural Ecologists start with the expectation that behaviour will be optimal, while Evolutionary Psychologists emphasize cases of ‘mis-match’ between modern environments and domain-specific, evolved psychological mechanisms. Cultural Evolutionists argue that social learning processes are effective at providing solutions to novel problems and describe how relatively weak, general-purpose learning mechanisms, alongside accurate cultural transmission, can lead to the cumulative evolution of adaptive cultural complexity but also sometimes to maladaptative behaviour. We then describe how the sub-fields view cooperative behaviour between non-kin, as an example of where the differences between the sub-fields are relevant to the economics community, and we discuss the hypothesis that a history of inter-group competition can explain the evolution of non-kin cooperation. We conclude that a complete understanding of human behaviour requires insights from all three fields and that many scholars no longer view them as distinct.