How does cultural intelligence affect organisational culture: the mediating role of cross-cultural role conflict,ambiguity, and overload

Drawing on the tenets of role stress theory for insight into the cross-cultural and relational effects of role stressors, adaptability and organisation, we explain the mediating effect of these stressors to identify the extent of relationships across a broad scope of cultural settings. The current study examines cross-cultural role conflict, ambiguity and overload – the three role stressors – as mediators of the relationship between cultural intelligence and organisational culture. Survey data were collected from 299 employees across high-risk industries in four countries: Australia, the United Kingdom, United States of America and Singapore. Results demonstrated that cultural intelligence is positively related to organisational culture, while cross-cultural role conflict, ambiguity and overload are negatively associated with organisational culture. Moreover, results from mediation analysis highlighted that cross-cultural role conflict, ambiguity and overload partially mediate the relationship between cultural intelligence and organisational culture, providing a broader understanding of its connective influence both locally and in a cross-border setting. Implications for theory and managerial practice, along with avenues for future research, are discussed.     

The Common Good of the Firm and Humanistic Management: Conscious Capitalism and Economy of Communion

This study examines corporate stakeholder orientation (CSO) across industries and over time prior to the introduction of mandatory CSR. We argue that CSO is a legitimacy signal consciously employed by firms to demonstrate their shareholder and specific non-shareholder orientations in the midst of institutional pressures emerging from country and industry contexts. Using a 7-code index of CSO on CEO–shareholder communications from India, we find that in general large firms in India exhibit a pre-dominant, significant and rising trend of pro-shareholder orientation in the six-year period immediately preceding the CSR law. Yet, we uncover significant industry differences in CSO potentially driven by four key factors: the degree of competitive dynamics, nature of products and services, extent of negative externalities and social activism, and exposure to international markets. Our findings support the view that while some minimum threshold of regulatory intervention is required to balance the interests of business with society, legislation raises questions in relation to the usefulness of a uniform one-size-fits-all CSR across all industries.     

The behavioral response to voluntary provision of an environmental public good: Evidence from residential electricity demand

This paper develops a theory of voluntary provision of a public good in which a household's decision to engage in a form of environmentally friendly behavior is based on the desire to offset another behavior that is environmentally harmful. The model generates predictions about (1) participation in a green-electricity program at the extensive and intensive margins, and (2) changes in electricity consumption in response to participation. We test the theory using billing data for participants and nonparticipants in a green-electricity program in Memphis, Tennessee. High-consumption households are more likely to participate, and they participate at higher levels. In terms of a behavioral response, households participating above the minimum threshold level do not change electricity consumption, but those participating at the minimum threshold increase electricity consumption 2.5 percent after enrolling in the program. The result is based on identification strategies that exploit before–after differences between participants and nonparticipants, and differences in the timing of enrollment among participants only. Despite the increase in electricity demand upon the purchase of green electricity for the households with a “buy-in” mentality, the net effect for the buy-in households is a reduction in pollution emissions, as the behavioral response is not large enough to offset the environmental benefit of the green-electricity purchase.     

The U.S. Medicare Disproportionate Share Hospital program and capacity planning

U.S. Medicare's Disproportionate Share Hospital (DSH) program provides financial assistance to hospitals that serve low-income populations. Statutory formulas determine the DSH payments made to hospitals; however, the formulas applied to “large” urban hospitals (at least 100 beds) are more generous than those used for “small” urban hospitals (less than 100 beds). The purpose of this study is to determine if the DSH program's 100-bed threshold influences bed capacity planning. We find that the threshold drives a significant discontinuity in the distribution of urban hospital bed capacities, with hospitals tending to maintain just enough beds to qualify for higher DSH payments. The magnitude of the discontinuity is greatest in hospitals with strong incentives to manage bed capacity; and, compared to government and not-for-profit hospitals, for-profit hospitals are more likely to manage capacity to meet the 100-bed threshold. Our findings highlight the potential for regulatory institutions to have unintended influence on capacity planning decisions.     

Changes to mutual fund risk: Intentional or mean reverting?

An empirical issue is whether a mutual fund’s change in intertemporal risk is intentional or arises from risk mean reversion. Our methodology uses actual fund trades to identify funds that actively change risk. Funds that are statistically identified as trading to change return variance or tracking error variance do not exhibit risk mean reversion. Mostly, funds trade to reduce risk and, in particular, tracking error variance. This is most evident for funds that previously attained a low tracking error variance. We find no evidence of a relation between past performance and intended changes to return variance or tracking error variance.     

Forecasting United States–Asia international message telephone service

This study compares forecasts of US international message telephone service (IMTS) traffic using several relative mean squared error statistics. The forecasts are obtained from time-series extrapolation, univariate autoregressive integrated moving average (ARIMA), error correction and vector autoregressive models. The models are estimated on annual US IMTS outgoing traffic data for six US–Asia bilateral markets for the period 1964 to 1993. No single approach provides best forecasts. However, forecast evaluation statistics indicate that econometric models generally outperform the alternatives.     

A flexible approach to determining financial terms of sale

With high inflation and interest rates the financial or credit terms of a sale are an increasingly important source of foods for buyers and an expensive cost for sellers. This article proposes some guidelines for setting terms of sale policies which may benefit both buyers and sellers. A method for determining the best terms alternative from the buyers perspective is also described.     

Sources of professional staff turnover in public accounting firms revealed by the exit interview

Employee and employer stated reasons for leaving public accounting were studied together with the conditions surrounding departure and the best and least liked qualities of CPA firm work. Data collected after employee terminations on selected aspects of the work was shown to be a good predictor of whether employees left of their own volition or at the request of the firm and revealed several areas suitable for improving personnel relationship and reducing professional staff turnover.     

The Effect Of The Longform Audit Report On Users‘ Perceptions Of The Auditor's Role

This study examined the effect of the new longform auditor's report on users' perceptions of the auditor's role in financial reporting in Australia. One hundred and eighty financial report users took part in the study, including 60 senior bank lending officers, 60 investors and 60 non-investors with business backgrounds. The results of the study indicated that the changed wording of the longform audit report advocated in the revised Statement of Auditing Practice AUP 3 The Audit Report on a General Purpose Financial Report, issued in July 1993, significantly increased users' understanding of the role of the auditor, the nature of the audit process and the financial reporting process.