Examining the casual relationship among service recovery,perceived justice,perceived risk,and customer value in the hotel industry

This study elucidates the causal relationships between service recovery, perceived justice, perceived risk, and customer value. Data were collected by questionnaires validated for reliability and validity. The findings were as follows: perceived justice is positively affected by service recovery, whereas perceived risk is negatively affected by perceived justice. Furthermore, perceived risk is directly and negatively affected by service recovery; perceived risk is also indirectly influenced by service recovery through perceived justice. Finally, customer value is affected by perceived risk. However, customer value is not directly related to perceived justice; customer value was found to be indirectly affected by perceived justice through perceived risk. Therefore, the path of this casual relationship is ‘service recovery, perceived justice, perceived risk then customer value’. Future studies may explore the influence of internal factors or dimensions of the forgoing variables on perceptions of customer value. In practice, hotel managers can refine the relevant service recovery approach and optimize financial investment to increase customer value.     

Spillover effects of innovation: Taiwanese evidence

This article evaluates spillover effects of innovation of Taiwan's industries by using the input–output (IO) analysis framework. On the basis of IO tables for the years 1981, 1986 1991 and 1996, the structure, magnitude and ranking list of the spillover effect of innovation are revealed. Additionally, several findings are also achieved from the empirical results. First, the spillover effect of process innovation is stronger and about more than twice the spillover effect of product innovation in Taiwan. Furthermore, Taiwan's industries manifest a dispersive technological distribution structure and the spillover effect of the process innovation is more dispersive than that of product innovation. Moreover, Taiwanese industries are rather dependent on foreign technologies, particularly in terms of product innovation.     

What happens to Japan if China catches a cold?: A causal analysis of Chinese growth and Japanese growth

In this paper, we conduct an empirical study to investigate the directionality of the dependence between the Chinese economy and the Japanese economy. Taking a probabilistic causal approach, we infer the causal dependence among the Japanese economy and the Chinese economy based on observed data. We find evidence that the Chinese growth has both contemporaneous and temporal causal effects on Japanese growth, though the effect is very small. We did not find any evidence that the Japanese growth might have temporal or contemporaneous causal effect on Chinese growth.     

Optimal Fiscal Policies,Congestion and Over‐entry*

By shedding light on market imperfections and the congestion of public goods, we show that free entry in a market equilibrium will lead to excessive entry relative to the social optimum. Moreover, by specifying a generalized congestion function, it is also shown that different fiscal policies, including labor income tax, capital income tax and government expenditure, play a distinct role in terms of remedying market distortions. Specifically, optimal income taxes decrease with the degree of market imperfections in order to remove the monopoly inefficiency, while they increase with the degree of congestion in order to remedy the adverse externality caused by congestion distortion. Since a higher degree of increasing returns to an expansion in the variety of intermediate goods is found to intensify the congestion effect of government infrastructure expenditure, the optimal rule of government expenditure proposed by Barro (1990) should be modified.     

Catching Up and Convergence: Long-run Growth in East Asia

The paper attempts to combine the traditional learning model with the recent theory of economic growth using Maddison's long‐run real GDP per capita data of the three fastest growing countries in East Asia: Korea, Taiwan, and Japan. The authors first explain games of catching‐up among nations, and then explain the learning coefficients of Taiwan and Korea with Japan and the United States through periods before and after World War II. The model of leaning leads to the logistic model of economic growth of convergence between two countries. Using time‐series data, the coefficients of a logistic model are estimated to confirm that the real GDP per capita of Taiwan and Korea are converging to that of Japan and the United States, respectively. Similarly, Japan's GDP per capita converges to that of the United States. The time required for finite convergence for these countries is also estimated.     

Experimental Evidence on Portfolio Size and Diversification: Human Biases in Naïve Security Selection and Portfolio Construction

We conduct an experiment in which individuals select securities to reproduce the well‐known relationship between portfolio risk and the number of securities. The standard result occurs on average but not for most individuals, many of whom effectively de‐diversify as they add seemingly random securities. Moreover, only slightly better results are achieved using a random number generator. This finding challenges the belief that only a small number of securities are required for diversification and shows that it is applicable only to a large sample. The implications are important given that many individual investors hold very few stocks in their portfolios.     

FDI, exports, and GDP in East and Southeast Asia—Panel data versus time-series causality analyses

Using time-series and panel data from 1986 to 2004, this paper examines the Granger causality relations between GDP, exports, and FDI among China, Korea, Taiwan, Hong Kong, Singapore, Malaysia, Philippines, and Thailand, the eight rapidly developing East and Southeast Asian economies. After reviewing the current literature and testing the properties of individual time-series data, we estimate the VAR of the three variables to find various Granger causal relations for each of the eight economies. We found each country has different causality relations and does not yield general rules. We then construct the panel data of the three variables for the eight economies as a group and then use the fixed effects and random effects approaches to estimate the panel data VAR equations for Granger causality tests. The panel data causality results reveal that FDI has unidirectional effects on GDP directly and also indirectly through exports, and there also exists bidirectional causality between exports and GDP for the group. Our results indicate that the panel data causality analysis has superior results over the time-series causality analysis. Economic and policy implications of our analyses are then explored in the conclusions.     

A study of the effects of co-branding between low-carbon islands and recreational activities

The development of sustainable tourism on islands is increasingly based on the concept of “low carbon” practices. From a co-branding perspective, this study discusses how to combine recreational activities to create a differentiated tourism landscape, and thus positively influence post-visit tourist reactions when the focal islands emphasize their low-carbon practices. This study used a questionnaire survey to study Taiwan's Penghu and Republic of Palau, two islands that have adopted low-carbon policies, and a total of 341 and 298 valid samples were collected, respectively. The findings are the following. (1) Regardless of the island, tourists recognized the low-carbon strategies of both islands, with those of Palau receiving greater attention. (2) The tourists were most familiar with motorized water activities, and the degree of participation in such activities was the highest. However, there were significant differences in degrees of familiarity with and participation in other recreational activities. (3) On both Penghu and Palau, islands and motorized water activities represent the optimal match, and the optimal match percentage of Penghu for all types of recreational activity is 67%. (4) Compared with tourists on Palau, those on Penghu are more willing to recommend a visit to others or revisit the island.