Outreach and performance of microfinance institutions: the importance of portfolio yield

In this paper, we examine the interaction between social outreach and financial return in microfinance. Running multivariate regression models and using 1,805 observations of microfinance institutions between 2004 and 2013, we find strong evidence suggesting that institutions with more social engagement – in terms of outreach to the poor – earn higher portfolio yields. We also find that measures of outreach are associated with increased operating expenses. As return figures are influenced by both costs and yield, and because both increase to a similar degree with the depth of outreach, these two effects lead to a zero sum result on return measures. This finding could explain why existing studies assessing the interaction between social outreach and different measures of financial performance in microfinance (such as return on assets/equity, operating expenses, operational self-sufficiency) have not produced consistent results.     

A discrete-choice experiment to assess treatment modality preferences of patients with anxiety disorder

Aims: The aim of this study was to elicit the preference of patients with an anxiety disorder regarding treatment modalities. Understanding patients’ preferences could help optimize treatment uptake and adherence to therapeutic interventions.

Materials and methods: A discrete-choice experiment was used to elicit patients’ preferences with regard to four treatment characteristics: waiting time until first treatment, intensity of treatment, face-to-face vs digital treatment, and group size. In 12 choice sets, participants were asked to choose between two treatment alternatives. A random parameters logit model was used to analyse the data.

Results: A total of 126 participants, aged 18?years and older, currently or in the previous year in treatment for an anxiety disorder, completed the survey. Respondents preferred short (over long) waiting times, face-to-face (over digital) treatment, individual (over group) treatment and a treatment intensity of one session per week rather than two sessions per week or one session every two weeks. Waiting time and treatment intensity were substantially less important to patients than level of digitalization and group size. Heterogeneity in preference was significant for each attribute, and sub-group analyses revealed this was partly related to education level and age.

Limitations: The convenience sample over-represented the female and younger population, limiting generalizability. Limited information on background characteristics limited the possibilities to explore preference heterogeneity.

Conclusions: This study demonstrated how different treatment components for anxiety disorders affect patients’ preferences for those treatments. There is significant variation in treatment preferences, even after accounting for age and education. Incorporating patients’ preferences into treatment decisions could potentially lead to improved adherence of treatments for anxiety disorders.     

Trust and HRM in the new millennium

This paper introduces the topic of trust in the workplace. The rationale for the growth of interest in trust is explored, as are the implications for HRM policy makers and researchers. Here, we also outline the main thrust of the eight papers incorporated in this special edition. First, we explore the topic of HRM and trust, before moving to issues relating to trust and workplace change. Next we discuss team dynamics, manager–employee relationships and trust and, finally, the characteristics associated with trust and situational, dispositional and affectual factors.     

Market Familiarity and the Location of South and North MNEs

We use a systematic empirical analysis of the determinants of South‐South (SS) and North‐South (NS) foreign direct investment (FDI) as a canvas to explore how multinational enterprises’ (MNEs) location decisions are shaped by better acquaintance with a foreign market resulting from bilateral ties, experience of international expansion, and knowledge of how to deal with poor governance. We find that these various aspects of market familiarity, which can interact together, are important to explain and differentiate the location behaviors of South MNEs (S‐MNEs) and North MNEs (N‐MNEs) in developing countries.     

More than words: the effects of cheap talk in a volunteer’s dilemma

We theoretically and experimentally investigate a game in which exactly one person should make a costly effort to achieve a socially efficient outcome. This setting is commonly known as the volunteer’s dilemma. We implement one-way communication by allowing one player to send a message indicating whether she intends to volunteer and investigate the message’s effects on behavior and efficiency in the subsequent game. We theoretically demonstrate that there are asymmetric mixed-strategy equilibria in the volunteer’s dilemma and argue that one of these is likely to emerge through one-way communication. The experimental data support this notion. We find that the actions of both the sender and receiver of the message are crucially affected by the cheap talk stage and that efficiency in the volunteer’s dilemma increases with one-way communication.     

The impact of cost allocation errors on price and product-mix decisions

We use simulations to examine the impact of cost allocation errors on pricing and product-mix decisions. We compare the imperfect cost allocation of cost systems based on heuristics to the ideal cost allocation of a benchmark model. First, we find that more complex cost systems are associated with substantially lower profit errors. Second, we decompose the profit error and find that production quantity errors are larger than product portfolio errors indicating that reducing product portfolio errors is less critical in designing cost systems. We also document that overproduction errors are larger than underproduction errors and errors from keeping unprofitable products are larger than errors from dropping profitable products suggesting that cost systems tend to underestimate full costs. Third, we find that profit errors increase for more complex cost systems as resource sharing levels rise, which is an interesting counter intuitive result.     

De-materialising and re-materialising: digital technologies and the environment

Drawing on recent literature on the environmental impact of information and communication technologies (ICTs) and the Internet, this paper identifies three main types of effects: direct impacts of the production and use of ICTs on the environment (resource use and pollution related to the production of infrastructure and devices, electricity consumption of hardware, electronic waste disposal); indirect impacts related to the effect of ICTs on production processes, products and distribution systems (de-materialisation, substitution of information goods for material goods, and substitution of communication at a distance for travel); and structural/behavioural impacts, mainly through the stimulation of structural change and growth in the economy by ICTs, and through impacts on life styles and value systems. This paper argues that the diffusion and use of ICTs are leading to both positive and negative environmental impacts. However, because the effects of ICTs on economic activity are pervasive, their impacts on the environment are difficult to trace and measure. The paper argues for a need to move beyond the dichotomy between pessimism and optimism demonstrated in much of the emerging literature. Instead the relationship must be recognised as complex, interdependent, deeply uncertain and scale-dependent.     

Pflichthaftpflichtversicherung für Hersteller von Medizinprodukten – überfällig oder überflüssig?

Given actual legislative initiatives in the German Bundestag the question arises as to whether in the interest of patient safety-compulsory liability insurance for producers of medical devices should be implemented. At present, these proposals for reform are incompatible with the constitutionally-guaranteed principles of professional freedom and freedom of contract. Furthermore, it is questionable whether compulsory liability insurance would in fact improve the situation of patients taking into consideration the insurer’s status and possible release from obligation. Should compulsory liability insurance pass constitutional review due to new factual findings in the future, a direct claim against the liability insurer is not advisable. A possible victim compensation fund is not to be financed by the producers or their liability insurers.