The future of medical waste regulation: simplicity and consistency as goals

There are some favorable signs. At this time of federal budget constraints, the EPA is tightening its belt. EPA's Science Advisory Council recognizes these fundamental constraints and urges the agency to consider relative risks to public health and the environment in establishing regulatory priorities. If Congress and EPA follow this informed advice, and consider honestly where medical waste fits into the spectrum of environmental risks, there is at least a chance that they could come up with a simple system--just enough to satisfy public opinion, but not enough to keep people from solving the problem.     

Setting new standards for customer advocacy

Dell Computer Corporation pioneered the direct marketing of personal computers in 1984 and became the first company in the PC industry to offer manufacturer-direct technical support. According to surveys of corporate buyers, the company provides the best after-sale service and support of any computer maker. Here's how Dell has institutionalized the delivery of customer satisfaction.     

Regional development in Transkei

This paper identifies the main issues that development in Transkei must address. These are job creation, food production and the upgrading of manpower productivity through appropriate education and training.

The first section gives statistical information on unemployment and food production. The second part discusses national development priorities and strategies as determined by the economic development planners and approved by the Government. The emphasis of the plan is small scale operations that can be operated and managed by the people themselves. The third section examines the development that is actually taking place against the approved national development priorities. Finally some of the policies and practices that are in conflict with what the country is seeking to achieve are highlighted.