Critical Success Factors for Peak Electricity Demand Reduction: Insights from a Successful Intervention in a Small Island Community

This paper examines a successful residential peak electricity demand reduction project which employed a multi-disciplinary approach. The purpose of this study was to examine the critical success factors necessary for reducing peak demand and total energy consumption in a small Australian island community. This case study research is based on qualitative data obtained from semi-structured, in-depth interviews with residents from 22 households. It is proposed that the results of the examined project are transferable to other communities if the utility is able to develop the necessary trust, access, influence, and partnership with residential consumers required to create the environment for electricity demand reduction success. Findings from this research highlight the potential approach for future policymaking aimed at reducing peak electricity demand and total energy consumption in multiple communities, thus helping achieve government low carbon targets while reducing infrastructure spending.     

Data mining computer audit logs to detect computer misuse

All computers are vulnerable to misuse either by unauthorized users penetrating the system or by authorized users abusing their privileges. This paper describes the use of a data mining process to sift through large (gigabytes) computer audit log databases to detect potential improper accesses of sensitive data files by authorized users. Computer audit logs record information about what files were accessed by which users and when. The detection of computer misuse is important because computer misuse can be related to acts of computer fraud, information theft, software piracy, and violations of privacy, to name a few. The data mining process described in this paper can be applied to detect possible fraud in a wide variety of situations that share some common characteristics: first, a class of ‘sensitive’ files can be identified which may be subject to improper access; second, the selection of files by users is a random process; and third, the probability that a user-selected file is from the sensitive class should be the same for all members of a group of users. Examples of possible applications of the data mining process include detecting inappropriate accesses to classified files, celebrity files, financial accounts with high balances, and files known to have been improperly used. © 1998 John Wiley & Sons, Ltd.     

A modified scale for the measurement of communication-evoked mental imagery

This article details the stages in developing a multiitem communication-evoked imagery processing scale. It builds on the foundation provided by Ellen and Bone (1991) by proposing three dimensions of imagery processing: vividness, quantity, and elaboration. Scale development procedures advocated by Churchill (1979) and techniques described by Gerbing and Anderson (1988) are applied. Qualitative and quantitative methods are employed. Face validity of the theoretical structure and items is assessed by consulting experts and employing judging procedures, respectively. Evaluation of the items is done across two separate samples in which reliability, convergent validity, discriminant validity, and nomological validity are exhibited. © 1998 John Wiley & Sons, Inc.     

Website and email adoption by Malaysian hotels

This research note addresses two limitations of Internet diffusion studies by highlighting the importance of multivariate statistical analysis and including the element of time. The results support findings on the positive relationship between two hotel characteristics – affiliation and category – with Internet adoption, but question findings on the relationship between hotel size and Internet adoption.     

Ethics of care and co‐worker relationships in UK banks

Utilising an analytical framework based on an ethics of care approach, this article examines the changing nature of co‐worker relationships in UK banks under the rise of performance management practices. It illustrates that with the implementation of performance management practices in general, and electronic performance management monitoring in bank branches in particular, co‐worker relationships have become increasingly objectified, resulting in disconnected and conflict‐ridden forms of engagement. The analysis reveals the multi‐layered and necessarily complex nature of co‐worker relationships in a changing technologically driven work environment and highlights the possibilities for people to defend the capacity to care for others from the erosive tendencies of individualised processes.     

Does reputation enhance response rates?

Declining response rates and the potential for deterioration in the quality of survey data require reconsideration of the role of incentives to participate in interviews. This article argues that the strategies associated with linking public goods to private goods to establish reputation effects for the private goods involved can also be used to enhance confidence in the objectives of the request for an interview. In this literature, an assured reputation is established for those selling products by offering to contribute some of the proceeds of a sale to charity. The results of our field experiment indicate that combining charity with financial incentives appears to increase confidence in survey objectives for those familiar with the interview process.