Community in the new epoch: the social ergonomics of community design

‘Community’ as both location and structure of relationships is undergoing change. In the Western world the rate of changes will inevitably accelerate in this new century. Our predictions include: the vast growth of cyber communities, and an increasing bandwidth, immersivity and interactivity in such communities; the expansion of the surveillance age in urban and rural communities, as rampant public crime works against community safety; an increased emphasis on social control in highly conservative communities that foster conformity; the development of Smart Towns with every service, facility and communication accessed by fibre-optic cable technology. Style will become a major priority in the 2025 community. The gurus of the age will be the Community Designers. At first these will be multi-disciplinary visionaries, who will be accorded the fame and celebrity of late-twentieth-century film stars. Their ideas for planned communities will take into account the above, but also offer grand schemes for the development of theme towns.Our scenarios indicate the continuing need by many citizens for ideals and ideology of traditional community life, but encased in new guises, with individual well-being and entertainment as priority. In general, current trends of disenfranchisement through globalization, multinationals and non-consultative government act to increase the chances of our scenarios coming about. A major social change through political awakening of the young, global neo-environmental movements and other massive global paradigm shifts would mitigate against our scenarios. We see the latter as unlikely.     

Morgan Stanley's Approach to Assessing Credit Risks in the Microfinance Industry

Growing investor interest in microfinance combined with strong demand from microfinance institutions (MFIs) for capital have caused the financial industry and rating agencies to seek more reliable and precise methods for assessing the risks of MFIs. Drawing on the work of various industry leaders as well as its own experience, Morgan Stanley's Microfinance Institutions Group has created a comprehensive internal credit analysis and rating methodology—one that, by producing global (foreign and local currency) scale ratings, enables its analysts to assess and compare risks both within the growing microfinance sector and relative to other sectors.     

The role of the state and the hierarchy of money

This paper uses Minsky's definition of money as a two-sidedbalance sheet phenomenon to challenge many common positionson the nature, evolution and role of money. His definition isapplied to two opposing theories in the history of monetarydebates, and it is shown that the Chartalists (as opposed tothe Metallists) developed a general theory of money that canbe applied equally convincingly to the entire era of state money.This theory is then used to show that the state's power to makeand enforce tax laws renders its money the most acceptable formof debt within what can be considered a 'hierarchy' of monies.This leads to some important policy implications as well asa strengthening of the endogenous money position.     

Relationship marketing in the financial services industry: The importance of customer education,participation and problem management for customer loyalty

The effectiveness of relationship marketing efforts in services selling is to a large extent dependent on customers' commitment to increase the depth and breadth of their relationship with the organisation. In this study, we seek to extend current thinking by presenting a model that examines the relative importance of customer education, participation and problem management in driving customer loyalty. To test the relationships between these variables, we use data collected from 1,268 clients of a global financial services firm. Overall, the results support the hypothesised model and show customer education to be the strongest determinant of client loyalty. Current findings provide implications for multi-product financial institutions that are of theoretical and practical interest alike.     

Inclusive design in the Key Stage 3 classroom: an investigation of teachers’ understanding and implementation of user-centred design principles in design and technology

This paper starts out with a discussion of the importance of user-centred design, outlining its history and current embodiment in national and international standards and considers its particular relevance in addressing the needs of ageing populations. The paper moves on to examine how the premise of user-centred design has been taken up in education and focuses on the specific example of user-centred approaches as part of the Design and Technology requirement of the English National Curriculum, taught in England’s schools since 1989. The initial stage of the Designing our Tomorrow project presented in this paper was an investigation of the extent to which user-centred design was integrated in current teaching practice. Analysing baseline data collected from teachers and pupils at two state secondary schools the project team found that many of the tasks teachers planned for pupils did not provide opportunities to identify users’ needs when solving design problems. Finally, the paper presents a discussion of the project’s implications for pupils’ learning and understanding of Design and Technology.     

Beyond clusters: How regional geographic signature affects firm value and risk

Existing studies examining how geography affects firm outcomes primarily consider how clusters affect performance. We examine how regional geographic signature—industry clusters, regional economic diversity, region size, and regional innovativeness—affects firm value and systematic and unsystematic risk using a sample of publicly traded American bank holding companies. After controlling for endogeneity of clusters, we find that locating in large and innovative regions enhances firm value, while locating in clusters and diversifying into many regions reduces value. Clusters reduce systematic risk and increase unsystematic risk, while economic diversity and innovativeness increase systematic risk. Thus, geographic locales exert multifaceted influences on value and risk, and we need to consider more than industry clusters and geographic diversification when considering geographic influence. Copyright © 2013 ASAC. Published by John Wiley & Sons, Ltd.     

Saving behavior and cognitive abilities

Experiments on saving behavior reveal substantial heterogeneity of behavior and performance. We show that this heterogeneity is reliable and examine several potential sources of it, including cognitive ability and personality scales. The strongest predictors of both behavior and performance are two cognitive ability measures. We conclude that complete explanations of heterogeneity in dynamic decision making require attention to complexity and individual differences in cognitive constraints.     

Metaheuristics in Logistics and Supply Chain Management

The modeling of logistics systems is performed to seek the best possible system configuration to minimize costs or maximize operational performance, in order to meet or exceed customer expectations. Classically, analytic system analysis of this type has been performed using optimization, simulation, or heuristics. However, in the past two decades, a newer class of techniques, metaheuristics, has emerged as a capable method for quickly providing near‐optimal solutions for problems that exact optimization cannot solve. This article outlines recent advances in metaheuristics development, and considers the ability of these advanced techniques to resolve various logistics and supply chain problem types. Specifically, the article discusses the ant colony optimization, genetic algorithm, simulated annealing, and tabu search metaheuristics. The capabilities of these metaheuristic techniques to examine supply chain risk and disruptions, intermodal operations, customer service trade‐offs, backhaul strategies, and simultaneous facility location and vehicle route problems are proposed. The article concludes by describing how faculty can bring these techniques into the classroom to ensure their students enter the logistics and supply chain field with a current and relevant understanding of the state of the art in supply chain design techniques.