Store attributes leading customer satisfaction with unplanned purchases

Understanding which specific factors of retail stores’ offering affect unplanned buyers’ satisfaction may be of great interest to store managers as they could set ad hoc strategies to target these consumers and establish long-term, profitable relationships with them. Satisfied unplanned buyers could indeed return to the store where they purchased their unplanned item(s) and/or positively talk about it with other customers. Nevertheless, we still know very little about such factors. To close this gap, this research gathered survey data on consumers’ store satisfaction and perceptions of store attributes in Spain during two time periods: in 2008, when the crisis was barely noticed by Spanish consumers, and five years later, when consumers were experiencing this economic situation. The results obtained evidence how grocery retailers can respond to customers’ awareness of the crisis by providing some managerial recommendations for bolstering satisfaction in consumer segments with diverse levels of unplanned buying behavior.     

Multiproduct Firms and Environmental Policy Coordination

The literature that analyzes the coordination of environmental taxes by governments considers that firms produce a single good at a single plant. However, in practice firms tend to produce several goods at various production plants (multiproduct firms). These firms may organize themselves in a centralized or decentralized fashion for purposes of decision-making: This affects their output and pollution levels. This paper sets out to analyze the coordination of environmental taxes considering multiproduct firms. We find that the organizational structure chosen by the owners of the firms depends on whether or not governments coordinate with one another in setting taxes, and on whether the goods produced are substitutes or complements. Social welfare is greater if a supranational authority sets taxes in all countries. In this case, joint welfare is never lower if the authority is constrained to set the same tax in all countries.     

An empirical characterization of the effects of public debt on economic growth

Based on a data set of 115 economies, this article empirically investigates the relation between public debt and economic growth. Using the World Bank’s classification for income groups, we initially find that those countries that present the lowest public debt are characterized by the highest economic growth, while the smallest growth rates are associated with the highest public debt. Nevertheless, this conclusion is tempered when we analyse the countries by income level: low-income countries have a different behaviour with respect to lower-middle, upper-middle and high-income countries. When using the IMF’s country classification, the results do not suggest a clear pattern in the public debt–economic growth nexus across different countries, but indicate a heterogeneous relationship between such key macroeconomic variables.     

Dynamic pricing and asymmetries in retail gasoline markets: What can they tell us about price stickiness?

Theoretical explanations for price stickiness used in businesses cycle models are diverse (e.g., information processing delays, rational inattention and fair pricing), with each theory resulting in a different implication for inflation dynamics. Using an autoregressive conditional binomial model and a data set consisting of daily observations of price and cost for 15 Philadelphia retail gasoline stations, we test which of these theories is most consistent with the observed pattern of price adjustment. Our findings of time dependence, asymmetry and the role of cost volatility are consistent with a combination of fairness considerations and rational inattention by producers.     

Propuesta de un modelo de medición de la competitividad mediante análisis factorial

This article presents a proposal of a model to measure competitiveness at the three geographical levels simultaneously: country, states, and municipalities by using a multivariate factor analysis resulting in the identification of five factors, seven subfactors and thirty variables used to measure and to present the results of an empirical study of several entities: the country, the state of Sonora and nine municipalities that represent 80% of the population and 80% of its Total Gross Production (PBT). The results show that the municipality of Hermosillo was the most competitive in 2010.     

Time use patterns of Spanish people at weekends: in search of what,who and when

Previous research has suggested the existence of both observed and unobserved heterogeneity in time allocation modelling. Surprisingly few empirical studies have addressed this issue in leisure research. The objective of this paper is, therefore, to identify and describe the time use patterns of people at weekends. The sample consisted of 2118 individuals/diaries from the Time Use Survey collected by the Spanish National Statistics Institute from 1 October 2009 to 30 September 2010. The results obtained reveal the existence of nine clusters (people who pursue domestic activities, sleepyheads and couch potatoes, weekend workers, book and radio/music lovers during leisure time, DIY handy-people, art lovers with quite a lot of leisure time, people committed to caring for relatives, eclectics, and people who mix leisure time and studies). These groups are different, not only as regards their propensity to engage in each activity and the average time allocated to this (what), but also as regards their socio-demographic profiles (who) and the activity rhythms (when). This study may have implications for policy-makers and leisure businesses in Spain at a time when there is considerable amount of debate regarding the need to rationalise schedules and standardise them with those of other European Union countries.     

Partner Empowerment and Relationship Failure in Franchising

Franchisors must empower franchisees to take decisions on a package of peripheral elements in response to pressure for local adaptations and for entrepreneurial autonomy. However, little is known about which specific elements should be decentralized and to what extent adaptation of such elements affects disputes between franchisor and franchisees. This study explores these issues by analyzing which decision rights should be franchisees’ responsibility to reduce early terminations instigated by the franchisor. The results show that delegating decision rights on local advertising and personnel reduces early terminations while delegation of pricing tends to increase them, regardless of the size of the system. Interestingly, successful delegation in other decision‐areas is contingent on the brand‐name value. More specifically, only larger chains seem to benefit from delegating assortment and decoration decisions.