Insights from Industry Leaders: A Maturity Model for Strengthening Communication Measurement and Evaluation

Much scholarship has been devoted to identifying barriers that prevent the advancement of communication measurement and evaluation. This research focuses on the characteristics, objectives, and practices of chief communication officers (CCOs) with successful measurement and evaluation programs. Three key dimensions of practice emerged from in-depth interviews: communication executives’ measurement practices and evaluation programs were used to adjust communication strategies; were aligned with other business units; and were integrated with business priority plans. Interviewees also focused on the ability of communication measurement practices and evaluation programs to provide insights for executives, to align communication with the work of other business units, and to connect the organization with the outside environment and stakeholders. This study extends strategic communication scholarship by discussing how overcoming barriers and advancing measurement and evaluation work relates to roles adopted by organizational leaders. This article also offers a preliminary, scalable maturity model that aids in the development, formalization, and optimization of strategic communication measurement and evaluation. This study demonstrates the capacity for communication evaluation to overcome perceived barriers, realize appropriate stature with organizations, and grow communication functions accordingly.     

Populism and Conspiracy: A Historical Synthesis of American Countersubversive Narratives

Recent public concern about political conspiracy theories and disinformation has led some to favor restrictions on free speech or call for greater government transparency. These proposals are likely to fail, as they are based upon the faulty assumption that belief in conspiracies is a product of ignorance. It is surprising that few scholars in recent years have focused on the special connection between conspiracy theories and the populist movements that commonly spawn them. Historically, the American system has restricted political action outside certain normal bounds, eventually encouraging frustrated citizens to develop new opposition movements. Populists then adopt conspiracy theories as tools to reshape political coalitions and forge unified organizations of their own. In light of the functional purpose of conspiracy theories and the oppositional critique of populist movements, conspiratorial narratives no longer appear to be the product of ignorance.     

Defining and monitoring the quality of shared-use transportation facilities in parks and recreation areas

Transportation networks in parks and recreation areas provide travelers recreation opportunities and often support multiple transportation modes (e.g., hiking, walking, biking). In recreation areas, the quality of transportation service may be monitored and evaluated differently than in traditional transportation contexts. However, few studies have examined approaches for defining and monitoring the quality of transportation service and recreation experiences. This study applies traffic monitoring models to monitor (1) the quality of transportation service through the Levels of Service (LOS) framework and (2) travelers’ recreation experiences through the indicators and standards framework simultaneously on the Burlington Bike Path (BBP), a typical shared-use transportation recreation facility in Vermont. Results identify the temporal pattern of visitors use and the mode splits between cyclists and pedestrians. Moreover, study results show that the majority of travelers use the BBP for recreation or mixed purpose of recreation and commute. Study results build quantitative relationships between LOS and indicators and standards of quality that will help inform management of transportation in the context of recreation. The indicators and standards framework can help define the thresholds of acceptable levels of transportation service through the LOS framework. The relationships between LOS and the indicators and standards framework help build a robust and fully parameterized transportation planning and management framework for parks and recreation areas. Study results suggest quantitative guidelines that can be used to evaluate and monitor the quality of transportation performance for shared-use paths in parks and recreation areas.     

Public service motivation and performance: The role of organizational identification

Although the association between public service motivation (PSM) and job performance has received increased attention, there is limited knowledge of the mechanisms underlying its effects. Utilizing data from Chinese civil servants and their supervisors, the authors found that PSM results in higher levels of organizational identification and leads to higher levels of job performance because civil servants perceive the organization’s fate and results as their own.

IMPACT

Our study demonstrates that organizational identification is a key mechanism that explains how public service motivation (PSM) leads to higher levels of performance. To improve performance, public agencies should create an environment that helps employees identify with the organization, for example by highlighting the distinct services that the organization provides for the public and by establishing socialization practices for newcomers.     

Forward Contracts,Market Structure and the Welfare Effects of Mergers

We examine how forward contracts affect economic outcomes under generalized market structures. In the model, forward contracts discipline the exercise of market power by making profit less sensitive to changes in output. This impact is greatest in markets with intermediate levels of concentration. Mergers reduce the use of forward contracts in equilibrium and, in markets that are sufficiently concentrated, this amplifies the adverse effects on consumer surplus. Additional analyses of merger profitability and collusion are provided. Throughout, we illustrate and extend the theoretical results using Monte Carlo simulations. We discuss the practical relevance for antitrust enforcement.     

Climate policy in Western Europe and avoided costs of air pollution control

Abatement of CO₂ emissions will be accompanied by reduced air pollutant emissions such as particulate matter (PM), SO₂, and NO_x. This, in turn, will reduce the need for end of pipe (EOP) pollution control technologies to meet future air quality targets. This dynamic could put more stringent air quality goals within reach, and increase the political feasibility of climate policy. This paper presents a CGE model that has been modified to include the emissions and EOP abatement of PM, SO₂, and NO_x from stationary sources in the EU-17. Emissions of pollutants are modeled as fixed-factor complementary inputs to their associated source. Abatement in each sector is modeled as a substitution between the pollutants and discrete abatement technologies, each of which is sector-specific and characterized by a marginal abatement cost and technical capacity constraint. Scenarios are run to 2020, to assess the costs and co-benefits of simultaneous air quality and climate policies. We find that under the Kyoto Protocol in 2010, the welfare cost of pollution control is reduced by 16% compared to the baseline, effectively offsetting the cost of CO₂ abatement by 15%. The co-benefit results depend heavily on policy choices, and their magnitude relative to total costs is likely to decline as greenhouse targets become more ambitious. In our scenarios, pollution control cost savings range from 1.3 to 20% in 2020, yielding a climate cost offset range of 0.2 to 3.9%. The CO₂ credit imports allowed by the EU via the Clean Development Mechanism (CDM) offer a total savings of $9.7bn in 2020, but only need to be compensated by an additional $0.3–0.4bn in domestic pollution control from stationary sources.     

An End to China's Imbalances?

As early as 2005,analysts and academics became concerned about the prospects for,and sustainability of,growing current account imbalances in the world's largest economies.In the United States,low savings rates and growing household consumption,fueled in part by what later turned out to be a bubble in the property market,sucked in imports from abroad,causing the trade and current account deficit to balloon.Of course,this deficit had a counterpart among the United States' principal trading partners.     

The future of political systems : What young people think

The relationship between political structure and political attitudes is examined by testing the hypothesis that pre-adults will display more pessimistic attitudes towards the future of a political system characterised by the lack of a centralised government (the international system) than towards the future of a political system characterised by the presence of such a government (their own national political system). Data obtained from a national sample of high school seniors in the USA support the hypothesis. The article illustrates how data from a single sample may be used to investigate political structure as an independent variable.     

Commodity money inflation: theory and evidence from France in 1350–1436

This paper presents a theory of inflation in commodity money and supports it by evidence from inflationary episodes in France during the 14th and 15th centuries. The paper shows that commodity money can be inflated similarly to fiat money through repeated debasements, which act like devaluations. Furthermore, as with fiat money, demand for commodity money falls with inflation. However, at high rates of inflation demand for commodity money becomes insensitive to inflation, since commodity money has intrinsic value in addition to its transactions value. Finally, we show that anticipated stabilization reduces demand for commodity money.