An Integrative Framework for Measuring the Extent to which Organizational Variables Influence the Success of Process Improvement Programmes

abstract    Studies on the three types of process improvement programmes (Continuous Improvement, Reengineering and Benchmarking) have appeared many times in the literature. These studies suggest that certain organizational variables act as enablers and their presence or absence can significantly influence success rates. Such studies have tended to examine companies where a single programme has been implemented. In contrast, this paper examines a sample of companies who have experienced all three programmes. Our aim is to compare and contrast each programme's impact on firm performance and identify which organizational variables are common and which are programme-specific enablers of success. We build and test an integrative framework to support our analysis. Our study found that: (1) Reengineering delivered the greatest impact on performance; (2) executive commitment was needed to make this happen; (3) strategic alignment was the major influence on the success rate of Reengineering and Continuous Improvement programmes; and (4) employee empowerment was necessary for each programme to work effectively.     

中国政策性创业资本的地位及定位研究

文中将创业资本划分为政策性创业资本与商业性创业资本,提出政策性创业资本不应以追求商业利润或与私人部门分享利润为目标,而是以税收、就业、区域发展、出口和经济发展作为追求目标。它应该承担起更多的社会功能,政策性创业资本的定位就在于通过国家宏观政策方面的调节来分散、分担商业性创业资本的经营风险,吸引、引导、鼓励、扶持商业资本进入创业投资领域。     

The adaptive consequences of pride in personal selling

This study examines the adaptive consequences of pride in personal selling and its self-regulation with colleagues and customers. Study 1 investigates the effects of experiencing pride, where two benefits were found. First, pride increases salespersons’ performance-related motivations. Specifically, it promotes the use of adaptive selling strategies, greater effort, and self-efficacy. Second, pride positively affects organizational citizenship behaviors. Study 2 takes an emotion-process point of view and compares excessive pride (hubris) with positive pride. The results show that salespeople are capable of self-regulating the expression of these emotions differently toward colleagues and customers via anticipated feelings of fear, shame, and regret. Salespeople, in other words, are affected by their emotions, but they also are capable of controlling them to their advantage. Willem Verbeke (verbeke@few.eur.nl) is a chaired professor of sales and account management at Erasmus University in Rotterdam, the Netherlands. He received his Ph.D. from the University of Pennsylvania. His research has appeared in a number of academic journals, including theJournal of Marketing, theInternational Journal of Research in Marketing, theJournal of Management, theJournal of Organizational Behavior, and theJournal of Applied Psychology. His area of research interests includes personal selling, sales management, emotions and emotion regulation, social capital, and knowledge management. Frank Belschak (belschak@few.eur.nl) is an assistant professor of marketing and organizational behavior at Erasmus University in Rotterdam, the Netherlands. He received his Ph.D. in organizational behavior from the University of Cologne in Germany. His current research interests include emotions and emotion regulation in organizations and across cultures, as well as social capital and networks. Richard P. Bagozzi (bagozzi@rice.edu) is the J. Hugh Liedtke Professor of Management in the Jesse H. Jones Graduate School of Management and a professor of psychology at Rice University in Houston, Texas. He conducts research on human emotions, the theory of action, goal setting and goal striving, and structural equation methods.     

浅谈企业信用风险管理

社会主义经济是信用经济,没有信用,就没有秩序,市场经济就不能健康的发展。加强企业信用管理的风险控制是现代企业的一项重要任务。进入WTO标志着中国经济更加开放,国际贸易更加纷繁复杂,在机遇透人的同时,企业也潜伏着越来越大的风险,尤其是企业信用风险。因此强化企业的信用风险管理,建立与完善企业内部信用风险管理体制,仍然是企业面临的一项重要课题,笔者从多方面阐述了企业信用风险形成的原因以及如何建立风险管理机制等问题。     

改善金融调控政策环境 完善货币政策传导机制——2005年金融宏观调控评述

2005年，我国利率管理体制改革、汇率形成机制改革、金融机构改革等都有了新的突破，货币市场、债券市场发展迅速，央行对货币政策中问传导变量的调控渐趋成熟，稳健货币政策的“微调”成效显著，金融宏观调控的成果得到了巩固。今后，应进一步加快金融市场发展，加大金融创新力度，强化货币政策与监管的协调，增强金融机构的政策敏感性。     

陕西民间资金流失问题研究

摘要：游离于国家计划之外的民间资金由于不受国家监管，流动的隐蔽性极强。在趋利动机的支配下，必然出现资金流向高利润率地区，从而出现经济不发达地区民间资金的大量流出。虽然西部大开发战略已实施四年有余，陕西民间资金却出现了向外流失的现象，找出其流出的渠道和原因，引导民间资金回流、支持陕西经济发展是目前急需解决的问题。     

产业集群创新的机制与政策建议

创新的集群化决定了产业集群创新的优势，但这并不意味着集群竞争优势的必然性，创新优势的实现在于特定需求对集群的创新的压力和动力，企业之间竞争与合作的推动，知识技能的扩散集聚效应和地方资源与制度环境的催化作用，政府应从宏观市场机制、产业集群环境以及产业集群的发展战略上促进产业集群创新优势的形成。     

新形势下我国券商经纪业务的创新

面对我国加入WTO和电子商务飞速发展的新形势,竞争激烈的证券经纪业务面临新的机遇和挑战,急需改变传统的业务运作模式,从发展战略、管理、营销和运作机制等各方面进行业务创新.     

汉诺坝玄武岩中麻粒岩捕虏体的发现

近十余年来,中外地质学家对我国河北西北部的汉诺坝玄武岩及其深源包体进行了广泛深入的研究,发现了种类繁多的上地幔岩石捕虏体,发表了不少专著和论文,但有关麻粒岩捕虏体的报导,迄今为止尚未见到。本文作者经过三年的努力,在汉诺坝玄武岩中发现了五类八种麻粒岩捕虏体,其中包括石榴辉石麻粒岩、斜长石榴辉石麻粒岩、斜长单辉麻粒岩、斜长二辉麻粒岩、石榴钾长石英麻粒岩、石榴斜长石英麻粒岩、辉石二长麻粒岩、辉石钾长麻粒岩。初步研究表明这些麻粒岩大部分是在下地壳环境下形成的,它们具有麻粒岩矿物组合和结构构造特征,但又不完全类同于古老高级变质地体中的麻粒岩。     

Informal group influence among situationally/dispositionally-oriented consumers

Consumer susceptibility to reference group influence has been demonstrated for certain products and buying situations. This article reports a study designed to determine if reference group influence varies between consumers classified as situationally-oriented and dispositionally-oriented. Results indicate a considerable difference between the two groups. Independence Health Plan