Staffing issues among small hospitality businesses: A college town case

Many studies have reported on the operational challenges that hospitality businesses face, including shortage of skilled labor and high turnover. To date, however, little attention has been paid to whether these challenges differ for small hospitality enterprises (SHEs). In particular, little is known about SHEs located in college towns, where plentiful labor supply of job-ready applicants is available on a constant basis. The present study explores labor issues with 21 small and medium hospitality owners and managers. The findings not only demonstrate that attracting labor is a daunting undertaking among participating businesses, but also that both turnover and other staffing related problems are on top of their list of challenges. These problems are of such nature that other issues, including getting the word out about their businesses or facing competition appear to be rather minor in comparison. Furthermore, only the least participants seem to understand the value of keeping staff for as long as possible; accordingly, these few operators have developed basic yet critical initiatives to promote employee retention. The importance of retaining valuable employees becomes paramount as it may reflect on several areas of the operation, including consistency and quality of service. However, despite its importance, the employee retention component appears to be missing.     

Public Sector Growth in the British Cape Colony: Evidence From New Data on Expenditure and Foreign Debt, 1830-1910

The public expenditure shifts that took place following the discovery of diamonds and gold during the second half of the nineteenth century had far-reaching consequences for southern Africa’s development. Using new data for public expenditure and foreign debt in the Cape Colony and evidence from Cape parliamentary budget debates, we trace and explain the growth of the public sector. We find that the coincidence of mineral discovery in 1867 and the granting of responsible government status rapidly accelerated the growth of the public sector. Owing to strong mining interests, railways accounted for more than 70% of the public works expenditure from the 1880s onwards. Spending on human capital and welfare enhancement remained limited. Both the quantitative and qualitative evidence suggests that the mining elites managed to build coalitions that swayed public expenditure decisions towards self-serving ends.     

The Impact of Informal Financial Groups on Socio‐economic Development in Tanzania

Financial deepening is universally considered to be one of the vital means to trigger inclusive growth, in economies the world over, Tanzania being no exception. However, the lack of traditional collateral among the poor has made it virtually impossible for them to have access to financial services particularly in the formal financial institutions. It is in this context that the informal financial groups (IFGs) are so crucial in filling the financial inclusiveness gap among the poor in Tanzania. It is thus crucial that the efficacy of IFGs in improving the well‐being of the poor is assessed. It is in this context that the present study employs a quasi‐experiment mixed methodology to answer research questions. Findings have categorically shown that membership to IFGs has a positive and significant impact on various socio‐economic variables. Efforts to intensify education and training activities in IFGs, and their access to loans are some of the key recommendations that this paper suggests. It is hoped that the newly promulgated 2017 National Microfinance Policy shall be implemented to that effect.     

Dynamic capabilities in the context of Brexit and international wine business: An exploratory two‐country study

This exploratory study proposes a conceptual framework based on the dynamic capabilities approach (DCA) to advance the understanding of firms' responses to turbulence, illustrated by the Brexit phenomenon. The case of wine producers is examined, with a particular focus on perceived impacts of and responses to Brexit among wineries predominantly involved in exports. Data from 281 mainly micro and small exporting Italian and Spanish winery firms were gathered. Various differences emerged in how both groups of businesses perceived Brexit's impacts, and how they planned to respond. Some of these ways revealed principles associated with the DCA, such as possessing critical organizational resources, notably, tangible, intangible, and human to create capabilities. Furthermore, while various comments denoted indecisiveness and uncertainty, others underscored the vital need to exploit opportunities through engaging with new international consumer markets. Overall, the proposed framework facilitates an in‐depth understanding of winery entrepreneurs' strategic behavior in response to turbulent situations.     

TIC y crecimiento de la productividad del trabajo en el África Subsahariana

Se investigan los efectos de las TIC en la productividad del trabajo en 43 países subsaharianos. Se observa que el desarrollo de la telefonía fija y móvil celular estimula el crecimiento de la productividad en forma de retornos crecientes, lo cual confirma la presencia de efectos de red: cuando se duplica la tasa de penetración de la telefonía fija y de la móvil, el crecimiento de la productividad del trabajo aumenta en alrededor de 0,12–0,15 por ciento y 0,05 por ciento, respectivamente. La inclusión financiera aparece como uno de los posibles vectores de los efectos de la telefonía móvil en la productividad en los países estudiados.     

Imagery and Consumption of Wine: A Southern United States Case Study

The present study examines images that wine evokes among frequent and non-frequent wine consumers, as well as factors driving wine choices (e.g., type of wine, country/region) and the level of consumption of wines from different regions?/?countries. The findings indicate that regardless of respondents' wine consumption level, wine evokes various positive memories, particularly related to pleasure, special occasions, relaxation food, and travel. However, lack of consumption experience of wines from different origin is noticed among the more frequent consumers. The importance of education is therefore emphasised to create a long-term link between the wine product and consumers.     

Eating out,nutrition, education and the consumer: a case study from Alabama

Increasingly, there is agreement that the hospitality industry, particularly the restaurant sector, can significantly impact people's eating behaviour. This impact includes the nutritional intake of meals many restaurants sell that may lead to problems such as the growing obesity epidemic. This preliminary study investigates consumers' attitudes towards their eating out experience as it relates to their reasons for eating out and the importance that nutrition may place in their experience when eating out. Findings suggest differences in consumer attitudes towards these issues based on their gender, educational achievement level and type of restaurant they frequent. Nutritional awareness and education strategies do not appear to be reaching groups that are more exposed and/or more prone to unhealthier food consumption. Overall, consumers do not seem interested in education or involvement in healthier consumption.