From global start-ups to the borderless firm: Why and how to build a worldwide value system

Although the original concept of international new ventures included the geographic configuration of value activities, the subsequent development of the literature has gradually abandoned the concern about the geographic configuration of both input sourcing and output marketing to concentrate almost exclusively on the latter. Therefore, this paper argues that there is a need to re-focus the research so as to figure out how and why some companies are borderless. Borderless firms are defined as the result of the combination, early on, of geographically dispersed resources and capabilities, defying the home-base logic. A borderless firm presents the following characteristics (or a combination of them) from inception (or shortly thereafter): (i) value-added activities dispersed across different countries and regions; (ii) entrepreneurs not bounded by a home base; (iii) multinational founders and/or management teams; and (iv) a multinational workforce. To enquiry into this issue, the study uses five case studies of borderless firms. The results advance the understanding of the motives and processes behind the development, early on, of a borderless configuration of value activities.     

Characteristics of non-fatal injuries in Leon, Nicaragua - 2004

This article describes the epidemiology of injuries collected in the Injury Surveillance System in Leon Hospital in Nicaragua. A total of 6659 persons were treated for injuries in 2004. It was discovered that 88% of all injuries were unintentional, 9% involved interpersonal violence, 2% were self-inflicted and 0.2% was undetermined. Men accounted for 64.7% of the cases, with the highest rate among 20 - 24 year olds (5625.8 per 100,000 inhabitants). Among women, the highest rate was in those aged 64 years and older (5324.2 per 100 000 inhabitants). The most common mechanisms were falls (33.9%), blunt force (26.8%), cut/pierce/stab (15.1%) and transportation-related (12.8%). These results indicate the need to identify prevention strategies for those injuries that were most commonly treated in emergency, such as unintentional falls among older women, self-inflicted poisoning among young women and blunt force and transportation-related injuries among young men.     

Customer satisfaction,corporate image,and service quality in professional services

This study explores the impact of corporate image and service quality on customer satisfaction in the professional service industries. Data were collected on audit firms, sending a questionnaire to financial executives of leading Italian companies. The results show that the most important variable explaining customer satisfaction was the apparent effectiveness of the audit firm. In relation to service quality, managers' satisfaction was primarily driven by their perception of audit firm's work as a useful value-adding service. The length of audit firm–auditee relation, the location of the auditor's office, and the financial executive's personal characteristics were also significant drivers of customer satisfaction.     

The impact of entry modes on the organisational design of international hotel chains

This paper reports on a study of organisation design within the international hotel chains that simultaneously employ multiple market entry modes. A multiple case study reveals the use of different divisional designs for different types of entry mode within individual chains. These are driven by the desire to maintain strong control over hotel brands. The study concludes that current designs may inhibit the international hotel chains from achieving their organisational potential and recommends that managers look to break down these ‘communities of design’ barriers.     

Myopic Loss Aversion in Brazilian Open Retirement Funds

ABSTRACT

This paper analyzes the relationship between withdrawals from Brazilian open retirement funds, portfolio composition (fixed income or equity) and frequency of statement sending (monthly, quarterly, semiannually or annually). Our results indicate that equity retirement plans present a lower withdrawal index when compared to that of fixed income plans. Furthermore, the higher the statement sending frequency, the lower the withdrawals from open retirement plans. However, withdrawals from equity retirement plans tend to increase when statements are sent to investors more frequently. These phenomena can be explained by behaviorist theories, such as the concept of myopic loss aversion. In a context where loss aversion is present, the more frequently the investor evaluates his or her portfolio, or the shorter the investment horizon, the less attractive he or she will find investment in assets with a high rate of return and risk, such as equities. This behavior occurs not only regarding short-term investments, but also traditional long-term assets such as equity retirement plans.

RESUMEN. Este estudio analiza la relación existente entre las retiradas de los fondos abiertos de jubilación brasileños, la composición de la cartera (ingreso fijo o patrimonio), y la frecuencia del envío de estados financieros (mensual, trimestral, semestral o anualmente). Nuestros resultados indican que los planes de jubilación patrimonial tienen un índice de retirada menor, en comparación con los planes de ingreso fijo. Además, cuanto mayor la frecuencia de los estados financieros, menor es la retirada de los planes abiertos de jubilación. Sin embargo, las retiradas de los planes de jubilación patrimoniales tienden a aumentar cuando los estados se envían a los inversores con más frecuencia. Este fenómeno puede explicarse con las teorías comportamentales, tales como el concepto de la aversión miope a la pérdida. En un contexto donde la aversión a la pérdida es una realidad, cuanto mayor la frecuencia con que el inversor pueda evaluar su carera, o menor el horizonte de inversión, menos atractivas considerará él las inversiones en activos con un alto retorno y riesgo, tal como las acciones. Este comportamiento ocurre no sólo en las inversiones a corto plazo, sino también en los activos a largo plazo, como los planes de jubilación patrimoniales.

RESUMO. Este artigo analisa a relação entre as retiradas dos fundos abertos de aposentadoria brasileiros, a composição da carteira (renda fixa ou ações) e a freqüência da remessa de extratos (mensal, trimestral ou semestral). Nossos resultados indicam que os planos de aposentadoria que aplicam em ações apresentam um índice de retirada menor em comparação com os planos de renda fixa. Além disso, quanto maior a freqüência de remessa de extratos, menores as retiradas dos planos abertos de aposentadoria. Entretanto, as retiradas dos planos de aposentadoria que aplicam em ações tendem a aumentar quando o extrato é enviado aos investidores commais freqüência. Esses fenômenos podem ser explicados por teorias behavioristas, como o conceito de aversão míope à perda. Num contexto onde a aversão à perda esteja presente, quanto maior a freqüência com que o investidor avalia a sua carteira, ou quanto menor o horizonte do investimento, menos atraente ele achará o investimento em ativos com alto retorno e risco, como ações. Esse comportamento ocorre não apenas em investimentos a curto prazo, mas também nos ativos tradicionais de longo prazo como os planos de aposentadoria com aplicação em ações.     

The Innovation Process and the Development of a Sustainability Strategy

ABSTRACT

This article analyzes what influences a firm's choice of strategy—why some firms stick to defensive strategies while others rely on offensive ones. With this in mind a survey was conducted on mineral sector companies associated with the Brazilian Mining Institute. The results show that the majority of companies use an offensive strategy and that some companies use more than one strategy at the same time. That is, they possess a corporate strategy and a sustainability strategy.     

The Breakdown of Idiosyncratic Volatility Into Expected and Unexpected Components and Its Effects on Stock Returns in Brazil

Based on studies of idiosyncratic volatility developed in the recent literature, this study analyzes its relation with expected returns through the breakdown of idiosyncratic volatility in the Brazilian stock market and presents evidence of the importance of expected idiosyncratic volatility for asset pricing. We study the impact of the expected and unexpected components of idiosyncratic volatility on the returns of shares listed on the BOVESPA between 2004 and 2011. The results show a strong positive and significant relation between expected idiosyncratic volatility and returns. This evidence is highlighted when we use unexpected idiosyncratic volatility to control for unexpected returns. Additional robustness tests, controlling for size and momentum effects, also have positive and significant coefficients, corroborating previous findings.     

Project Management of Production Line Automation: A Comparative Analysis of Project Management in Brazil and Colombia

This article aims to evaluate the production line automation projects developed by Brazilian and Colombian companies from the Project Management perspective, through the analysis of the application degree of PMBOK processes, to understand how formal techniques are being employed in these countries and also to identify improvement opportunities, when necessary. Data were collected through a survey. The similarity index between the ten processes, with the highest application degree in the Brazilian and Colombian samples, was 70%. For the processes with the lowest application degree, the similarity index was 60%. No similar study was found in the literature.     

Contracting in a Market with Differential Information

Today’s technology allows firms to collect, store and use different types of data. This has prompted a wide discussion on the effects of access to data on competition and consumer welfare. This discussion has also been present in the energy sector in which advanced technology has allowed for the collection of detailed energy consumption data. Prompted by this discussion on the energy sector, this paper studies an industry where two firms have access to the same technology and compete in prices, but one of them has access to better information about customers. The better informed firm obtains a customer contact advantage, whereas the uninformed firm can still offer a menu of prices without being able to pre-identify the customers. We show that the better informed firm is able to exclude the uninformed firm from the market. This result provides policy insights on the usefulness of considering data access models that can ensure non-discriminatory behaviour.

     

Effort Elicitation,Wage Differentials and Income Distribution in A Wage‐Led Growth Regime

Motivated by the empirical evidence on endogenous labor effort and wage differentials, this paper explores implications for distribution and growth of firms using different strategies to elicit effort from workers. The frequency distribution of effort‐elicitation strategies across firms is governed by a replicator dynamic that generates wage differential as a long‐run equilibrium. Although firms willing to elicit more effort have to compensate workers with a higher wage rate, a larger proportion of firms adopting such strategy will not necessarily produce a higher wage share and thereby a higher growth rate. The intuition is that, depending on the accompanying rise in labor productivity, the wage share may not vary positively with the proportion of firms paying higher wages.