Maximizing purchase decision factors other than price

Assessing and acquiring technology does not have to be chaotic, driven solely by price, clinical preference, and emotion. With the tools available, it can be distilled to a process of organized common sense, which results in maximum flexibility for the user and allows materiel managers to procure the best, most cost-effective equipment for the hospital.     

How to handle donor complaints

Responding to donor complaints takes great care. But know who's complaining and keep things in perspective.     

How public opinion really works

The public's thinking on issues progresses through seven predictable stages, the dean of American pollsters finds. Politicians make a big mistake just looking at raw numbers.     

EMBEDDED MATRICES FOR FINITE MARKOV CHAINS

For an arbitrary subset A of the finite state space 5 of a Markov chain the so–called embedded matrix P _A is introduced. By use of these matrices formulas expressing all kinds of probabilities can be written down almost automatically, and calculated very easily on a computer. Also derivations can be given very systematically.     

On efficiency of the ratio estimator

Summary The exact mean square error for the ratio estimator of a finite population total based on simple random sampling without replacement is shown to have an expected value less than that of the variance of the ratio estimator based on Midzuno’s scheme, under a usual super-population model.     

HOW IDEOLOGIES SUPPLANT FORMAL STRUCTURES AND SHAPE RESPONSES TO ENVIRONMENTS

Observations of nineteen hospitals show how organizational ideologies are manifested and sustained by beliefs, stories, languages, and ceremonial acts. The data indicate that harmonious ideologies accompany simple structures, but that discordant ones accompany elaborate structures. Through their effects on people and structures, ideologies guide organizations’responses to external threats.