Chinese Trade Unions in the Transition from Socialism: Towards Corporatism or Civil Society?

The article explores the changing role of China's trade unions in the era of post-Mao economic reform in the light of two alternative scenarios of organizational evolution—corporatism and civil society. Using interviews and survey materials as well as documentary evidence, it concludes that the increasing complexity of the Chinese economy and the tensions it is producing are creating an associational universe of workers' organizations which is diverse and volatile, embodying elements of both scenarios. In such a context, corporatist industrial relations will be difficult to establish and maintain and it is likely that, in relations between unions and the party-state, the principles of corporatist inclusion and free association will come into increasing conflict.     

Social Security fixes--beware of conjurers!

Among the many proposals for reform, there is one that offers the best chance of truly solving Social Security's financial problems, these authors believe. That proposal would increase savings by requiring workers to invest an additional 2% of their covered wages in individual accounts. At retirement, 75% of the money would go toward buying the current level of Social Security benefits, and 25% would be given to the individual as an "extra" pension. Individuals, not the government, would control investment of these accounts.     

Internet banking in the UK: Why are there not more customers?

Despite the increase in the number of internet users recorded by various agencies, the level of increase of internet usage for banking purposes has not increased at the same rate. One reason for this is continuing consumer fear about security which, despite the media coverage and the technical and verbal reassurances provided by the banks, still preys heavily on consumers' minds. Trying to resolve security fears is perceived to be part of the overall service to customers provided by the internet banking service providers. However, customers are continuing to demand increased levels of service quality. The research described in this paper attempted to identify whether or not specific problem areas exist for UK banks in achieving satisfactory performance on key attributes of service quality, particularly security, as perceived by a sample of UK internet banking customers. Using trade-off analysis to interview 56 internet banking customers, five key service quality attributes were identified and ranked. Cluster analysis was then adopted and revealed two groups of respondents. One group was most concerned about security-related issues while the other group was more interested in the convenience, speed and timeliness of the service. Overall, the internet banks were rated as being good on the five attributes except for the attribute ‘product variety/diverse features’. The question that arises from the findings is whether or not good performance by the internet banks on the service quality decision criteria is sufficient in a highly competitive internet environment, not only to attract new customers, but also to retain existing ones.     

Working Across Professional Boundaries: Primary Health Care and Social Care

Effective joint working between health and local authorities, and between health, social services and housing professionals, has long been recognized as vital to the provision of 'seamless' services for the most vulnerable members of society. Unfortunately, the history of formal joint working over the past 20 years has been largely a poor one. In this article the authors outline the findings from a recent study of working alliances across the primary health care/social care boundary. They examine how obstacles are being overcome and how, in some localities, the essential ingredients of inter-professional and inter-organizational trust are leading to the improved integration of services.     

Productivity and the nature of work

It is argued that in approaching the issue of Canada's competitiveness in finished products and services internationally, a singular focus on productivity may be but a symptom of more serious underlying problems. Examples of such problems are provided and the implications and ethical concerns resulting from the probable technical solutions utilized to improve productivity are explored. Terrence H. White is Professor and Dean at the Faculty of Arts, The University of Alberta. He formerly held a Chair at the Department of Sociology, University of Alberta and was Head of the Department of Sociology and Anthropology at the University of Windsor. His most important publications are: Power or Pawns: Boards of Directors in Canadian Corporations (CCH, Toronto, 1978) and Production Workers and Perceptions of Intraorganization Mobility, Sociological Inquiry 44 (2), 121–129.     

LOWER OIL PRICES AND THE UK ECONOMY

Demand for oil remains weak, and OPEC production is running ahead of quota in most member countries, so the possibility that oil prices could fall in the near future has increased. In this Forecast Release we examine the medium-term impact on the UK economy of lower oil prices. We find that, if the government does not intervene to protect the exchange rate, there is an immediate stimulus to output growth. The inflation rate, though, is 1–2 percentage points higher after three years.     

In defense of fiduciary media—or,we arenot devo(lutionists), we are Misesians!

Conclusion Fiduciary media are not fiat money. A monetary system with a commodity standard, competitive banking, and the freedom to use fiduciary media among consenting transactors is consistent with justice, efficiency, and economic stability. It is preferable on these scores both to a system (like today's) where the law has forced money-users to give up gold and gold-redeemable fiduciary media in favor of fiat money, and to a system (like those proposed by 100-percent-reserve advocates) where the law restricts money-users from holding any or some types of fiduciary media.With apologies to Devo, the '80s rock band who used the slogan Are We Not Men? We Are Devo!     

PERCEIVED DETERMINANTS OF HIGH AND LOW PRODUCTIVITY IN THREE OCCUPATIONAL GROUPS: A CRITICAL INCIDENT STUDY [1]

A critical incident study examined the factors perceived by employees to cause high and low productivity. One hundred and fifty-two employees from one firm, working in managerial, clerical, and professional jobs were interviewed. The interview responses were coded into factors within each of three broad categories: external events, agents, and personal traits. Generally, goals, deadlines or schedules, workload, and task interest were the most frequently mentioned events. The self, the organization, and the immediate supervisor were most often cited as agents. The most frequently mentioned personal traits were: satisfaction, pride, frustration, and desire for recognition. The implications of these findings for various schools of management thought are discussed.     

A meta-analysis model of manufacturing capabilities

Recent research in operations strategy has focused on showing the extent to which manufacturing's competence in developing and executing one or more competitive capabilities affects the organization's overall business performance. Several of those efforts have produced models, such as the ‘sand cone’, that suggest an ideal sequence in which manufacturing capabilities should be developed. However, efforts to empirically validate such sequential models, except for one recent study, have been inconclusive. This paper takes a different approach to examining the relationships among competitive capabilities. The existing cross-sectional studies of manufacturing capabilities are integrated to synthesize a proposed model of: (1) the relationships among manufacturing capabilities, and (2) the relationships between those capabilities and business performance. The proposed model is synthesized using data from previous studies, other models and theoretical arguments. Meta-analysis is used to identify aspects of the model that appear better supported by empirical research and those that require further study. The implications of this proposed model with regard to research, practice and future research in operations strategy are discussed.