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911.
Ko de Ruyter Ad de Jong Martin Wetzels 《Journal of the Academy of Marketing Science》2009,37(4):470-487
The authors examine antecedents and consequences of environmental stewardship in frontline business-to-business teams. On
the basis of data from members of 34 teams organized into regional networks, they demonstrate the differential impact of team
environmental stewardship on customer satisfaction ratings and sales. Furthermore, the results reveal lagged individual-level
effects of autonomy and supervisory support on environmental stewardship, as well as lagged group-level effects of past performance.
Finally, dispersion models of team stewardship differentially moderate antecedent–stewardship relationships. Whereas within-team
consensus strengthens the impact of past satisfaction ratings on subsequent stewardship, between-team consensus weakens the
negative impact of past sales. 相似文献
912.
Randle D. Raggio Judith Anne Garretson Folse 《Journal of the Academy of Marketing Science》2009,37(4):455-469
After studying the effects of Louisiana’s post-hurricane “thank you” campaigns, the researchers find expressions of gratitude
significantly improve perceptions of Louisiana in the midst of its recovery. Through a national survey conducted November
2006, they find that those who saw or heard a thank you advertisement have more positive attitudes toward the state and its
people, a greater willingness to pay a premium for its products, services and travel to the state, and spread positive word-of-mouth,
thus justifying the use of public funds to support the campaign. The authors investigate the role of participation on the
effectiveness of expressions of gratitude and identify the mediating role of affective commitment in driving the positive results attributed to expressions of gratitude. 相似文献
913.
Marketing IS management: The wisdom of Peter Drucker 总被引:1,自引:0,他引:1
914.
Jeffrey P. Wallman 《Journal of the Academy of Marketing Science》2009,37(1):61-72
This paper uses an institutional perspective to analyze Peter Drucker's contributions to management, marketing and marketing
strategy. Drucker recognizes the importance of institutions in society. Further, his work reflects a variety of institutional
views from sociology, economics and marketing. Drucker uses a form of comparative institutional analysis for evaluating both
management and strategy issues. At the heart of each institutional comparison is the customer and the value created for the
customer by the organization. Institutional comparisons help managers understand how the organization can create customers
by adjusting its customer value proposition. Drucker influences marketers by focusing on how the organization's values are
used to develop the organization's customer value proposition. Further, it is shown that the organization's values and its
customer value propositions are manifested in its transaction rules, termed marketing institutions. Based on Drucker's work,
a framework for comparing marketing institutions is introduced: the value leadership framework.
相似文献
Jeffrey P. WallmanEmail: |
915.
This paper examines the international trade of a variety of genetically modified (GM) food products over a 27-year period (1984–2011) with data from the United Nations using the tools of social network analysis. The results indicate that each of the different crops have a distinctive pattern of trade that has changed over time due to a number of different factors. Also, trade in agricultural commodities became more diversified over time, dominated less by the United States and other nations central in the trade networks and trade in the individual GM crops was stable over time. Countries maintained their trading partners for specific crops, despite the adoption of the genetically modified varieties. The economic implications of these results are discussed for specific countries. 相似文献
916.
917.
Michel Ferrary 《Journal of Business Ethics》2009,87(1):31-43
In order to understand the system wherein human resource management practices are determined by the interactions of a complex
system of actors, it is necessary to have a conceptual framework of analysis. In this respect, the works of scholars (Mitroff,
1983, Stakeholders of the Organizational Mind, Jessey-Bass; Freeman, 1984, Strategic Management: A Stakeholder Approach, Pitman) concerning stakeholder theory opened new perspectives in management theory. An organisation is understood as being
part of a politico-economic system of stakeholders who interact and influence management practices. Each stakeholder tries
to optimise and protect his interests (Frooman, 1999, Academy of Management Review
24, 191–205; Savage et al., 1991, Academy of Management Executive
5(2), 61–75). The framework of stakeholder analysis enables escape from a purely instrumental approach to HRM, and avoids reducing
our understanding of conflicts within companies to mere antagonism between employees and their employers. It enables us to
point out the existence of other stakeholders in the relationship. Notably, it allows for the incorporation into management
theory of actors from the sphere of politics (president of the republic, government, national elected representatives – deputies
and senators – and locally elected representatives – mayors and regional councillors, etc.) as well as their dependent administrations.
All these actors are considered to be stakeholders who define the legal framework of firm management and guarantee the application
of these laws. 相似文献
918.
This paper investigates whether small businesses face financial constraints that affect their survival. A model of moral hazard
is developed in which financial constraints arise endogenously. The model predicts that higher private assets relax financial
constraints and have a positive effect on the firm’s probability of survival. The empirical analysis confirms that the entrepreneur
has a higher propensity to stay in business when she inherits capital. This effect is particularly strong for entrepreneurs
who switch from self-employment into wage employment.
相似文献
Oleksandr TalaveraEmail: |
919.
John Dobson 《Journal of Business Ethics》2009,86(1):43-50
This paper begins by summarizing and distilling MacIntyre’s sweeping critique of modern business. It identifies the crux of
MacIntyre’s critique as centering on the fundamental Aristotelian concepts of internal goods and practices. MacIntyre essentially
follows Aristotle in arguing that by privileging external goods over internal goods, business activity – and certainly modern
capitalistic business activity – corrupts practices. Thus, from the perspective of virtue ethics, business is morally indefensible.
The paper continues with an evaluation of MacIntyre’s arguments. The conclusion is drawn that MacIntyre’s critique, although
partially valid, does not vitiate modern business as he claims. In short, modern business need not of necessity be antithetical
to individuals’ pursuit of internal goods within practices. 相似文献
920.
Marjorie J. Cooper 《Journal of Business Ethics》2007,75(2):171-180
To develop critical thinking skills, higher order ethical reasoning, a better grasp of the implications of ethical decisions,
and a basis for ethical knowledge, it is necessary to explore the philosophical premises foundational to one’s ethical persuasion.
No philosophical premises are more important than those pertaining to the nature of human personhood and business’ responsibility
to respect the inherent value of human beings. Philosophical naturalism assigns the essence of human personhood strictly to
causal interactions of physical matter. Substance dualism, on the other hand, posits both a physical aspect and an immaterial
substance to personhood, interacting within the totality of each being. This paper argues for the logical superiority of substance
dualism in achieving the overriding objective of discerning ethical knowledge. Substance dualism offers a better explanation
– and one that more closely follows the way most people commonly experience themselves and others–than naturalism for free
agency and accountability, meaningful moral standards, confidence in knowing what ethical decisions to make, and the moral
drive residing in conscience.
Marjorie J. Cooper (aka Caballero), Ph. D. is a Professor of Marketing in the Hankamer School of Business at Baylor University
in Texas. She received her B.A. from Wheaton College in 1970, her M.B.A. from Oklahoma City University in 1977, and her Ph.
D. in Business Administration from Texas A&M University in 1981. Her articles have appeared in the Journal of Marketing, Journal
of Advertising, Journal of the Academy of Marketing Science, Journal of Advertising Research, Journal of Business Research,
Psychology & Marketing, Journal of Professional Selling & Sales Management, Journal of Business & Industrial Marketing, Business
Horizons, Journal of Promotion Management, Journal of Small Business Management, Human Systems Management, and elsewhere. 相似文献